Greenwich Optics in Greenwich, CT is by far the best place to go for prescription glasses and optical sunglasses. Since my husband and I started going there, we can truly see clearly -- and we constantly receive compliments on our unique designer frames. Dr. Lee and Michael are incredibly knowledgeable, kind, and patient. They have a great eye for recommending frames that truly suit your face and style. My husband and I are happy to give our highest recommendation to Greenwich Optics! read more

These guys really care about service and recommending the best options. They spend the time with customers that many opticians no longer do.

Every time I need glasses, or repairs on my glasses, they are so acccomodating.!!! They are honest, reliable, very pleasant to work with, wonderful selection of frames, - I wouldn't go any place else!!!!!! Claire F. read more

Very personable and good experience with a designer sunglass repair. Highly recommend!

Fabulous service - I broke my glasses frame and needed an emergency repair. Lee found a replacement frame and installed my lens within one hour. Customer service at it's best! Thank you read more

I can't say enough good things about Michael and Dr Lee Bass! From the moment I walked in I felt like I was dealing with friends I had known for years! Michael was amazing in helping a difficult customer select new frames and very patient with me. And Lee has been super helpful since the beginning. I have visited numerous times in the past two months!! Highly recommend!! read more

I have shopped here since the first week this optique opened. Dr. Bass has always provided superb care for his demanding clientele, along with a well edited, specialty selection of eyewear. Excellent customer service from Michael. I live out-of-state but continue to rely on their professional expertise, good optical taste and never-fail reliability. read more

Quick thank you to Dr. Bass & Michael for fielding my self imposed Darwin award eye emergency on a Saturday. I really appreciated Dr. Bass immediately triaging to a corneal specialist for comprehensive care. (yes, it was that egregious level of stupidity). Thanks again to Greenwich Optics for being the first line of defense against myself .....and for being professional, efficient, and thoughtful in creating a treatment plan to restore my healthy vision. read more

Dr. Lee Bass was very accommodating and helpful when I recently visited for an eye exam and new pair of glasses. Lee goes above and beyond to ensure his patients are satisfied and happy with his service. read more

Customer focused! I love this place. I make an appointment, never have to wait, they do a great job, and they integrate perfectly with my "vision care" insurance so I don't have to submit the paper work - just the copay at the shop. Very knowledgeable team, friendly, glasses in under a week. Open Saturday! Did I mention how clean it is there? read more

Lee Bass takes customer service to a new level. He goes above and beyond to make sure you are happy.. He has a beautiful selection of well- priced glasses and an amazing eye. Lee can look at your face and find the best pair of glasses to complement it in no time. You may try on many pairs but are likely to return to the ones he chose. I live less than a half a mile away from two beautiful eyeglass shops, but drive 25 minutes to this one. It's worth the trip. I cannot say enough good things about this business. It's a rare gem! read more

I walked into Greenwich Optics midweek around noon simply to have a pair of glasses adjusted. Michael was extremely accommodating, offering to adjust the glasses, that I had not purchased there,at no charge and discussed details about the pair with me after. If I had to get a new pair of glasses or any work done in the future, I certainly would make this spot my first stop. read more

My wife and her family have been life-long customers, and I can now see why: amazing customer service and overall professionalism. I purchased a pair a glasses through them less than a year ago. They had a great selection and were very helpful with navigating it to find the best pair for me. Moreover, they were great with my insurance (VSP) and transparent with what my out-of-pocket would be. Fast-forward to now, my glasses broke through a fluke accident (my toddler). When I took them back to Greenwich Optics they replaced my frames. While they could have charged me for the new frames while I waited for the vendor to refund/credit for the old ones, they instead waived any immediate charges until it was resolved. Today they called me to confirm that there would be no charge. read more

Excellent Customer Service. No wait. No rush. Most importantly, Dr. Bass is a smart man. His examination is super fast, and at the same time, super comprehensive. ...And ask a question - or not - he will talk you through everything he is doing and why - and he is detailed. It's fabulous! Highly recommend Greenwich Optics :) read more

After checking reviews, I went to this store. Mike was nice and recommended me the frames which fit me so much. Looking forward to seeing my new glasses. And I will update review after get my new ones. I got my new glasses. That's perfect and I got another pair of sunglasses. read more

I am a poor, lower middle class midwesterner lost on the east coast. I have VSP insurance, and live in mamaroneck. I tried larchmont optical and a couple others, but didn't like the frame selection. Also the help was uninterested in helping me. Greenwich optics impressed me, not only their service, friendliness and enthusiasm to listen to me, but prices were reasonable, MUCH cheaper than when I lived in Queens. None of these things did I expect at a greenwich storefront. Their frame selection is not big, but they have picked out a terrific selection of tasteful eyewear, their selection is better than places with twice as many frames. read more

Update: In August, we lost a pair of glasses. In order to use our insurance, we were going to wait until January to buy a new pair of glasses. When we called to ask them the order them on Jan 3, they had already placed the order! Again, best customer service. read more

I have been using Dr. Bass for the past fifteen years. Between Leland and Michael, they are super friendly and accommodating. Service is super fast as are Dr. Bass's eye examinations when it comes to accuracy. While their selection of frames are limited there are always plenty of options when it comes to finding the right pair for my head shape and style. I highly recommend Greenwich Optics. read more

I was about to go on vacation when I realized that I was out of contact lenses. Despite the fact that I was a last minute walk-in, they provided me with two sets. The service here is outstanding; I won't go anywhere else.They also carry fabulous frames. read more

I just got reading glasses, regular glasses and tennis lens inlays for my Bolle glasses. I can recommend Greenwich Optics whole heartedly. Reasonable prices, fast service and great quality frames will make me go back. Also, the service was like that of a bygone era. The people who helped me were practical, honest and didn't try to push the most expensive frames on me. It is so nice, when you ask for an opinion, you get an honest, thoughtful response. read more

Best Service!!! I have been using Greenwich Optics for years, however, they went over the top for me in 2016. My husband accidentally threw away his favorite Theo's. I mentioned this in conversation to Michael who found the model name and tracked a replacement pair down. They were shipped directly from Belgium and put a huge smile on my husbands face. read more

Best service and products I have ever encountered with a vision store. Always super friendly and helpful. Highly recommended! read more

Seriously the best customer service anywhere - fair, attentive and so helpful when issues (i.e. broken parts, etc.) arise!

The excellent, speedy, and friendly customer service here was enough to convince me to leave my very first yelp review. I came in to get a pair of sunglasses fixed and case repaired. The sunglasses were badly bent out of shape and I worried they could not be salvaged; 15 minutes later, I was out of there with a new case and good as new glasses. The gentleman who helped me was friendly and patient, tinkering with the fit until we had it just right. I will definitely be coming back here and would highly recommend this place. read more

Fantastic service. Fast, friendly and professional. They don't try to oversell the frames they carry and ask for more money than what my insurance cover. Highly recommend them to all my friends. read more

Exceptional service and creativity and sensitivity in helping you select a part of your daily image / wardrobe accessories. Pleased to do business with them and probably will do so for life. No better service experience in my mind recently. read more

For years, Dr Bass and Greenwich Optics have taken excellent care of my entire family. Great service - great selection - and Dr. Bass always picks winning frames. We would never go anywhere else!!! read more

The worst opticians I have ever gone to - $600 down the toilet. Prescription on 2 sets of glasses were wrong. Glasses they provided were ineffective. Went to Dr. Choi at Costco - perfect prescription, perfect vision, perfect experience - $450 less. read more

I am beyond impressed by the products and customer service at Greenwich Optics. Michael helped me pick out a pair of glasses last spring. I love them! The best pair of glasses I've owned in 30+ years of optical purchases. When I moved out of state and went to another optician for an adjustment, that person damaged my lens. Not only did Michael repair the lens for NO cost...but he shipped them to me at no charge. I am so touched by the attention I've received at Greenwich Optics, I will gladly give them my business and recommend them to friends as much as possible. read more

I can't believe how pleasant, professional and responsive this office is. I've never had such a good experience getting my eyes checked or ordering glasses/contacts. The staff is courteous and friendly and very helpful...and they make you feel like you are their priority, a rare thing for any business these days. Bring your whole family. These guys are wonderful. read more

i couldn't say enough good things about greenwich optics... great products, great customer service, couldn't imagine a better optical shop.

Dr. Lee Bass is like an old fashioned doctor. He listens and explains everything.in detail. He takes his time with his patients and truly cares.. His assistant Michael is a breathe of fresh air. They are the reason I drive from lower Westchester to Greenwich. CT. read more

The best optometrist I've ever worked with. I had to get my glasses adjusted a few times due to my own issues, and every time I came back, Lee and Michael were amazingly accommodating. I'm moving to Los Angeles from Greenwich in a few weeks and I wish I could bring them with me! I just can't say enough about their professionalism and willingness do do everything to make their customers happy. read more

Fitting contacts is part art, part science and Dr. Bass really takes his time and pores over detail. He has changed my contacts 2x (over 3 years) and I am comfortable, happy and seeing well. I really trust his expertise. He most recently switched me to a pair that was CHEAPER than what I had been wearing, so he is really out to give you the best fit and best eye care, not just to make $$$. The entire staff is incredibly friendly. Never in a rush. I live in Greenwich and really love going here. read more

I walked in just to ask some questions about my glasses. The person there was incredibly helpful and knowledgable, gave me information and tightened my glasses even though I was not a customer. Would definitely make this my first stop the next time I'm shopping for a new pair of glasses. read more

After examining my eyes, Dr. Bass really worked to understand how I use my glasses, so that he could present all my options and make suggestions. I decided to abandon progressives, which I had used for a decade, and have mid-distance lenses and distance lenses put into three pairs of frames I already owned (third pair was sunglasses). He adjusted my prescription slightly to accommodate my improving distance vision, so that my new lenses would last longer. I'm very happy with my new glasses, and thrilled to have found Dr. Bass. Wonderful level of service at a very reasonable price. read more

I will not go anywhere else for my eyeglasses/sunglasses/contacts! Lee and Michael are best in the business. Their products are top notch, service is stellar and they keep the process easy! Highly recommend Greenwich Optics! read more