Had a great experience here. Very nice on the phone while making my appointment. My daughter had to…read morebe checked out and they were able to fit us in early next morning. No wait to see the doctor, she was waiting for us. Dr. Nguyen was very friendly and great with my daughter who is 14. She was very professional and knowledgeable. I think I found my new optometrist without trying to look for one.

Removed some metal from my eye. Everything was so smooth and easy to make the appointment the same…read moreday. Highly recommended.

Had so much fun ! My husband and I needed new glasses !…read moreChristine helped us choose the perfect pairs .She educated us on the different styles and materials ...she urged us to try on frame shapes we normally shy away from .I bought aviators for the first time Ever ! My sunglasses are being polarized ,I pick them up in a few days My husband left with cool reading glasses and he's is looking forward to picking up his new sunglasses Thank you Christine !

It has been a long while since I purchased a pair of glasses from Specs, but I was back in town…read morevisiting...and my reading glasses suffered a lost screw in one of the arms. I brought it in not expecting anything, however Trish was immediately responsive and replaced the missing screw. For free. Amazing service. Recommended. And next time I'm in town and need a pair of glasses, I will certainly give them a go. They look like they have some interesting frames!

I don't really like this location b/c it can be chaotic. I usually go to the Southport location but…read morethis one is closer to my house. I had an appointment to check my vision & get contact lenses/glasses prescription. I've been going to Dr.Nilka Pabon for 10+ years. She is very professional & is good @ what she does. I will continue to only see her as my Optometrist. Unfortunately, this location is always packed & short-staffed.

The doctors and staff are amazing. I was able to make an appointment easily. I didn't have a wait a…read morelong time to see the doctor for the exam. The doctor took the time to answer all of my questions, and was very thorough. I highly recommend Vision Center Associates.

My insurance suggested I check this place out. I used to go to Sears in Waterbury and it was always…read morea nightmare. But in stark contrast, the Vision Shoppe has been an absolute dream. I will go here for the rest of my life. Way better glasses selection--including fully covered eye exams and some cute glasses selection fully covered by Husky Insurance. I'd give this place 10 stars if I could!! Do go here if you're in the area. They make sure to check everything out and take care of you through the entire process. I felt right at home here. Thank you, Vision Shoppe! Absolutely amazing! I will go here again and again and again

I feel bad for small business owners. It's a really tough time to be surviving with a small…read morebusiness and for those businesses that have employees that don't care about customer service, they are likely the difference between life (open) and death (closed.) What is funny, is that bad employees see no connection between bad service and a future of no paycheck. You know why? They don't care. And they have never had to work to earn the money to PAY the ungrateful employee who is destroying their business. I went by Vision Shoppe today after seeing 4.5 on Yelp (my barometer 4.5stars 99% of the time means 'great experience ahead) because I hoped to find a local eyeglass place cause I bought a house in Newtown and am trying to shop small business locally. I wanted to order contacts, and replace two pairs of lenses (read: high margin item) with a new prescription. So, I arrived, and the front doors look like what you think an Ebola ward would look like. (I was tightly masked up) Signs plastered STOP!!! STAY IN YOUR CAR! in multiple places and a phone number. I had parked my car around the corner in the shade and was on foot. Of course, the door was locked, why wouldn't it be with so many dire warnings. So, through the store window, through the plexiglass shield at her desk, and from behind her mask (in the store ALONE as far as I could see) the receptionist could only bring herself to lift up the handset on the phone and point to it. New customer, probably $1500 to spend, I took my phone and then started to dial and though - she can't even get up and come say hello through the glass and have some sort of human interaction? Neither I nor my money is that transactional and if I wanted to have an experience through the glass, I would either get a friend who is in prison or try and see if Hannibal Lector is in an institution nearby. Until then, I will find a different eyeglass place where customers are human and not an infection waiting to happen.

Very expensive and ruined the frames I brought in for lenses. Scratched and distorted.read more

I am a high myope so it is difficult to find frames I like because they always look so different…read moreonce my thick lenses are inserted. The staff at specs was awesome, professional and friendly. I ended up getting two pairs of glasses and for the first time in a very long time I enjoy wearing my glasses when I give my eyes a break from contact lenses.

Low pressure bit high value input from Erich. He is a…read morepatient professional who will guide you through the selection process of your new glasses. You can't go wrong here

Love this place. The selection is outstanding. And Eric is thoughtful and patient in making…read moresuggestions. It all adds up to a great experience.

Writing as someone with complex vision issues - retina, glaucoma, dry eye - I've been a very…read moresatisfied patient for over 30 years. Dr. McLean is a patient and thorough clinician, aided by modern diagnostic equipment and a well-trained staff. I feel like I am in good hands when I walk into the office.

I had to reschedule my first appointment due to an emergency. The staff was very accommodating and…read morefound me another appointment right away. On my visit, I could tell the center was very professional and process oriented as I had a full workup. When it was time to get my eyes examined the doctor was professional and kind.

Great experience at this Costco Optical. The woman at the reception desk is kind and helpful every…read moretime, and the optometrist really knows what she's doing and takes the time to explain things clearly. Bonus: you don't even need a Costco membership to book an appointment here. I highly recommend Costco Optical in Norwalk.

Costco has a large selection of frames with great prices. The team there is very helpful and…read moreknowledgeable. I have bought at least 5 pairs of glasses over many years, all of them sturdy, attractive, and well made. I will continue to use Costco for my optical (& prescription) needs!