Went back there for new progressive sunglass lenses. I worked with Joe and he was great! Took the time to take all the proper measurements and get me what I wanted. Price was reasonable too once the insurance deductions were applied. I think that there should have been glass selections though -- there was only one for non-polarized and it seems to reflect glare. read more

Been going to Pearle Vision since I moved here in 2007 and I have to say I never was disappointed why because they take care of your needs and when you have a y problem with your eye glasses they help, so I have been with them for 16 years and I give them 5 stars. read more

My 93 year old mother recently fell and broke her eyeglasses. Fortunately she wasn't injured but getting her frames replaced quickly was imperative. We visited Pearle Vision at 1901 Black Rock Turnpike in Fairfield CT. Optician Johnna Mullen very patiently helped my Mom, spending a great deal of time searching for frames that would fit her existing lenses. Johnna had Louie work on installing the lenses. He did an excellent job. Johnna made sure that Mom got a senior discount her choice of an eyeglass case. My Mom left the store that day very satisfied. After her next ophthalmologist visit we will be back to Pearle Vision for new glasses. Thank you Johnna and Louie. read more

We have been dealing with Johnna for the past 15 years or so. She is always very professional, and courteous to my husband and I. Pearle Vision in Fairfield Ct. is the place for us with our eyeglasses. Never a problem. read more

When I first came in and started looking at the high end frames, the staff member who served me was very nice. Acted like we were best buds. Then it took seven or eight weeks for my glasses to come in. Seemed kinda slow. The frames fit perfectly in the store. Nice and snug when I chose them from the display. I was so happy that I had ordered glasses that fit well. Glasses finally arrive and to my horror, they are about an inch too wide and don't even stay on my face. The same staff member did a little adjustment for me upon pick-up but sort of acted like he was too busy to deal with me. Took the glasses home and tried my best but the they just kept falling off my head. Took them back and the guy says, "Well, your lenses are thick and going to naturally push these types of frames wider." I mentioned that he should have explained that to me before I shelled out the big bucks and asked him for advice on what he felt would not fall off my face. Disgruntled, he led me to other frames and went about ordering me a different pair of glasses. The second round arrived in about another seven or eight weeks. Suddenly, this guy pretends like he has no clue who I am. Different from before when I was a first time buyer and shelling out some heavy scratch. This time they fit well and I was happy but the sales guy didn't really care. He just wanted me out of the store. Are they about helping people get the right fit for their lenses or are they about the profit? Seems like the two should go hand in hand. I've steered several people away from this place since. My "buddy" at Pearl Vision turned out not to be my friend in the end. read more

Joe Strizakowski, an optician at Pearle Vision on Black Rock Turnpike, is a kind of miracle worker! He took the eyeglasses I had mangled and somehow, very gingerly, straightened them out. I thought I was going to have to buy a new pair. He saved me hundreds of dollars and would not accept payment for his efforts. I'm going back. Wouldn't you? read more

Joe the manager is an extraordinarily great Option! He kept trying to figure out why the glasses were not clear. Turns out the Dr office had made a mistake on the prescription. Joe identified what the mistake was so the Dr could correct it. Then he deduced the lenses needed to be a special high definition lens that had to be custom ordered. He is the most experienced and tenacious Option ever! Very pleasant too! Thanks Joe! read more

My experience at this location has been great. When I went in to have new lenses, Joseph went above and beyond in helping me figure out my insurance. He called the insurance company to figure out what they could do for me and had the claim form prepared for me when I went back to pick up my order. I am beyond pleased with the way I was treated here and the helpfulness of the staff. When I went to pick up my lenses I decided I also wanted to change out the lenses in my sunglasses to prescription lenses. Debbie helped me this time and again I had great service. This place is great. read more

They really take precautions and everyone is gracious to the customers. The manager Joe is extremely professional and makes the customer feel uncomfortable and important. read more

Clean inside, good selection, kids and prescription sunglasses too. Jeanna was excellent each of the 3 times I went in. Worked hard to find a cost effective price with my insurance, and happily fixed the sorry state of my old glasses (which were held together with tape) at no charge. Impressed! Next door, Warren Brandt did an excellent eye exam - I HATE eye exams because I'm claustrophobic, but he was humorous, and educational without being patronizing. Toys for kids in waiting room. My only suggestions would be for the reception staff to try a smile, and to provide a water cooler. read more

Louie was incredibly helpful and really went the extra mile to get my glasses done the same day. Great experience with many designer frames to choose from. read more

Love almost everyone here. On the whole, great customer service and very helpful with insurances. Thanks!

I was visiting Fairfield and needed an emergency pair of contacts. Rolf Wallischeck was extremely helpful. He was able to help me within hours and it saved my trip! I highly recommend this friendly, helpful and professional eye and vision care store. read more

My family has been going to Pearle Vision in Fairfield since we moved to CT in 1988. Very comfortable with Joe and his staff. They have handled all of our vision needs since then, and we continue to use them even though we moved to Stratford. Dr. Warren Brandt is the next-door optometrist, and he gives a good, thorough exam answering any and all questions. Prices are reasonable, service has always been excellent, polite, and respectful. We'll continue to use this Pearle until we move. read more

I would have to agree with the other reviewer who mentioned Joe and his wizardry. My father in law is visiting from overseas, we are staying in a hotel in Fairfield, when his frame cracks at 5:30 in the afternoon. We run up to Pearl Vision, an hour before they close, and Joe has fit the lenses into a new frame, and ordered him a second pair for a backup. All in one hour. Saved his, and our vacation. I could not recommend him enough. Now only if I didn't live in MA... read more

Fantastic service at this eyeglass store. Everyone is super friendly and helpful which is no surprise as the owner, Joe Stizakowski leads by example. This is a no pressure store where the goal is to get you glasses that fit you perfectly and within your budget. No sly attempts to make you choose the more expensive option. Go once and you will join the rest of Joe's loyal customers. read more

Rolf, an optician at Pearle Vision of fairfield was so kind and deserves an A++ for customer service! I won't be going anywhere else for glasses again! After having an awful experience at the Pearle Vision in Norwalk, I appreciated his effort in making sure I was happy and comfortable with my lenses. read more