HORRIBLE!!! I called to make an appointment for an eye exam. The person I spoke with was nasty,…read morecondescending, unprofessional and utterly incompetent. She didn't even know the answers to simple questions about eye exams and had to put me on hold for over 10 min so she could check with her supervisor. Then she didn't know the price of the contact lens fitting exam. Then, when I asked if they accept my insurance it was impossible to get a straightforward answer it was clear she had no clue what she was saying. Later, I called their other location to doublecheck and got completely different answers. It was also an ordeal. Again, the person I spoke with was rude and abrupt. They are so vague about insurances they accept, or about the final cost you can expect to pay. Then they e-mail forms to sign requiring you to pay upfront for things that are routinely covered by insurance. Everything there is so chaotic and disorganized. And don't even dare ask another question because you will be snapped at. I can only imagine when one gets a bill from them. Most likely you will be overcharged and nobody in their office will cooperate with you to resolve any billing issues.....or even understand what you are calling about. Not the sharpest knives in the drawer, to say the very least. Stay away from this practice!!!!!!

The immediate response to my original review completely changed my view of this practice. Everyone…read moreI spoke to acted in the most respectful, caring and professional manner

Dr. Lorenzo Cervantes…read more I want to start by thanking you and all the wonderful staff at the Surgery Center of Fairfield. I came to you with high expectations because of all the recommendations I received from former patients. I must admit they were right it was a pleasurable surgery experience from all aspects. From the reception to all the wonderful staff interactions and of course you. I never felt uncomfortable anytime during both of my cataract surgeries and for that fact I thank you and would recommend you to everyone who needs any eye surgery.

I had 3 appointments with Dr. Cervantes over an approx. 2 year period. I was on-time for all 3…read moreappointments. He made me wait between 45-60 minutes on EACH appointment. He, along with his front desk staff were insulted that I complained about the wait each time! I will never use him again!

Dr Leslie removed my cataracts in January. Surgery was a total success. Her staff was very…read morefriendly & accommodating. The Wilton Surgical Center was a pleasure

I came in blind from diabetic retinopathy, and cataracts today I have vision comparable to my youth…read more Dr Levinson and Dr Voldman gave me my vision back I highly recommend Dr Voldman and his colleague Dr Levinson

Went to Dr. Voldman when I was experiencing daily migraines to get my glasses updated. HORRIBLE…read moreEXPERIENCE. First, he wrote me a wrong prescription - yes, wrong. I could not read with my new glasses. That'll be good with migraines. It took them weeks to believe that I could not read with the new glasses, then another 2 weeks to redo my glasses. I knew when I put them on and told them I could not read. Second, I asked him about eye pain that I was experiencing. He said it was dry eyes and to use over-the-counter eye drops. No further instructions, no personal attention. His assistant did all the work, he spent 1 minute reviewing her evaluation. A year later, I went to another eye doctor and was told to use 3 types of eye drops 5-6 times per day.

I went to the office for an exam and called ahead to ensure they took the Aetna Vision. After…read morewaiting for the appointment, I went to the office only to find out they wanted to charge Aetna medical and not take Aetna vision. The economic payoff for Robbins is much higher in billing through medical insurance. When I complained, they said they would deduct the $50 co-pay from my bill so I would not see a difference--the first of many lies. Bills after two years, I called them on an $80 balance and paid $60 to end the BS; they "waived" the $20, or so they said. Another three years, and they send a $20 bill every three months. Today I paid the "waived $20 to end their larceny. How desperate is this operation? They spent three years collecting $20, which they had waived. Do not fall for the BS coming out of this place. Stay away. You have been warned. As far as service, I would never buy their high-priced glasses; I would go blind them go to Robbins again

Went to Robbins after being referred by Yale, for my follow up visit i received a voicemail the day…read morebefore the visit saying Dr. Robbins day off is Friday and she wont make the 9:30 appointment to call to reschedule, I took it upon myself to find a new optometrist, Friday comes and I received another voicemail at 9:10am 20 minutes before the cancelled appointment saying if I can be there at 9:15 she can see me. Im looking for a bit more professionalism.

I don't really like this location b/c it can be chaotic. I usually go to the Southport location but…read morethis one is closer to my house. I had an appointment to check my vision & get contact lenses/glasses prescription. I've been going to Dr.Nilka Pabon for 10+ years. She is very professional & is good @ what she does. I will continue to only see her as my Optometrist. Unfortunately, this location is always packed & short-staffed.

The doctors and staff are amazing. I was able to make an appointment easily. I didn't have a wait a…read morelong time to see the doctor for the exam. The doctor took the time to answer all of my questions, and was very thorough. I highly recommend Vision Center Associates.

Dr Thimons is THE SO CARING AND KIND to his patients. I've been going to him for years now, and he…read moretakes great care of my eyes. He's funny also, the office is very clean. It's never a long wait time and the quality of care is great.

Caring man ( doctor ) and a very good person ! Good place special and friendly atmosphere in and…read moreout with not rushing you out

Dr. Seth Meskin - Please read. My first experience at Eye Physicians & Surgeons PC - walked in to…read morea very nice office. The lady at the front desk greeted me by saying my insurance is not active. After realizing her mistake she said I needed to pay a $40 co-pay, which I did not have to pay. She said if I did not pay it now they would add a fee to the $40 when they bill me. The office manager was not much better, asking me to sign a form that a service that was covered, I still needed to sign that I would be responsible for it. Did nt make any sense at all - then she said I was good. Wow, I almost walked out due to their rudeness and miss reputation However, Erica made up for the unprofessional treatment the front desk showed me. And Dr Hardik Patel was kind and thorough durning his exam and treatment. I am sure that management has no idea how unprofessional the front desk staff is. Maybe they should send in a "Ghost" patient so they can see for themselves.

Exceptional! My new puppy took a playful swipe at my eye--fortunately Dr.Gewirtz rescued eye, but…read morethe cornea damage was serious. Dr. Meskin saw me at 8:30 on a Saturday, provided advice that ensured sight was saved, that infection had decreased, alleviated fear and enabled me to resume driving soon after. Expertise noteworthy, but appreciated even more his seeing me so promptly and reassurance (see lot of this injury.)