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Iadarola Dennis P Dr Optomtrst

5.0 (2 reviews)

Services - Iadarola Dennis P Dr Optomtrst

Eye exams

Eye testing and diagnosis

Retinal imaging

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5 years ago

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EyeCare Associates - Come check out our wide selection of new frames and sunglasses!

EyeCare Associates

2.6(8 reviews)
3.0 mi

This was my first visit to Eye Care Associates. The office staff were friendly and helpful. Dr…read more Rapp was terrific. He explained everything clearly and reviewed instructions. His manner is kind and he has a great sense of humor. I would thoroughly recommend the office.

While the doctor was very nice, my overall experience at EyeCare Associates was extremely…read moredisappointing. The staff was rude and lacked any real knowledge or customer service skills AND my prescription was wrong (I cannot see out of them). When I called to report my situation, the woman at the front desk told me I needed to "give it two weeks" for my eyes to adjust. When I told her that I was having trouble reading or using a computer with the glasses, she suggested I move the object farther away until the text became clearer--completely ridiculous advice for prescription glasses. When I asked to speak with or schedule another appointment with the doctor, she refused and instead put me on hold, never returning to the call and finally I was disconnected. And surprise, no one ever called me back. The level of this group's unprofessionalism was shocking. Bottom line, the glasses were expensive, and I can't even use them. I plan on calling my insurance company, my credit card company, BBB and I am researching an eye care association or board to file a formal complaint. I strongly recommend avoiding this place. I wish I had read their reviews before I went--it would have saved me both time and money.

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Iadarola Dennis P Dr Optomtrst - optometrists - Updated May 2026

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