Had a great experience here. Very nice on the phone while making my appointment. My daughter had to…read morebe checked out and they were able to fit us in early next morning. No wait to see the doctor, she was waiting for us. Dr. Nguyen was very friendly and great with my daughter who is 14. She was very professional and knowledgeable. I think I found my new optometrist without trying to look for one.

Removed some metal from my eye. Everything was so smooth and easy to make the appointment the same…read moreday. Highly recommended.

My insurance suggested I check this place out. I used to go to Sears in Waterbury and it was always…read morea nightmare. But in stark contrast, the Vision Shoppe has been an absolute dream. I will go here for the rest of my life. Way better glasses selection--including fully covered eye exams and some cute glasses selection fully covered by Husky Insurance. I'd give this place 10 stars if I could!! Do go here if you're in the area. They make sure to check everything out and take care of you through the entire process. I felt right at home here. Thank you, Vision Shoppe! Absolutely amazing! I will go here again and again and again

I feel bad for small business owners. It's a really tough time to be surviving with a small…read morebusiness and for those businesses that have employees that don't care about customer service, they are likely the difference between life (open) and death (closed.) What is funny, is that bad employees see no connection between bad service and a future of no paycheck. You know why? They don't care. And they have never had to work to earn the money to PAY the ungrateful employee who is destroying their business. I went by Vision Shoppe today after seeing 4.5 on Yelp (my barometer 4.5stars 99% of the time means 'great experience ahead) because I hoped to find a local eyeglass place cause I bought a house in Newtown and am trying to shop small business locally. I wanted to order contacts, and replace two pairs of lenses (read: high margin item) with a new prescription. So, I arrived, and the front doors look like what you think an Ebola ward would look like. (I was tightly masked up) Signs plastered STOP!!! STAY IN YOUR CAR! in multiple places and a phone number. I had parked my car around the corner in the shade and was on foot. Of course, the door was locked, why wouldn't it be with so many dire warnings. So, through the store window, through the plexiglass shield at her desk, and from behind her mask (in the store ALONE as far as I could see) the receptionist could only bring herself to lift up the handset on the phone and point to it. New customer, probably $1500 to spend, I took my phone and then started to dial and though - she can't even get up and come say hello through the glass and have some sort of human interaction? Neither I nor my money is that transactional and if I wanted to have an experience through the glass, I would either get a friend who is in prison or try and see if Hannibal Lector is in an institution nearby. Until then, I will find a different eyeglass place where customers are human and not an infection waiting to happen.

This is the very best in eye care. I feel very confident when I leave the office that I have…read moregotten a thorough eye exam and care. Its a pleasure visiting this office. The staff is very friendly and punctual.

Attentive and professional. The doctor anticipated a retina problem which I was able to have…read moreaddressed before more serious issues arose. I also have had excellent care with fittings for glasses.

This office has been consistently professional and friendly in the 12 years I've been going there.read more

My recent visit to Dr. Wong for a check up was quite pleasant and professional.  Always feel…read morecomfortable with Dr. Wong.  The staff at the front is also a pleasure to work with. I wanted to give a special thank you to "Alisha".  When I came in to pick up my glasses with new prescription they were incorrect.  This time I worked with Alisha.  Alisha realized what the problem was, remeasured and ordered new lenses which when they came in were correct.  When I came in a few weeks later with new sunglass frames that I needed lenses for, I specifically asked for Alisha.  She went above and beyond to ensure the lenses were measured correctly and helped me pick out a color for the lenses.  When I picked them up I could see perfectly and the color was great.  Alisha is a pleasure to work with and very professional.   Thank you all!

an awesome place , friendly staff,and even takes my insurance,which has been turned away from many…read moreother eye Drs. they made me feel that I am just as important as every one else,i'm so glad I found them.

Great service, advanced technologies, friendly, capable, punctual, proficient and professional…read more What more do you really want from a vision expert?

They are very attentive here. They take care of you. I love that they always know who I am, and I…read morejust started going. Dr. Amatuzzi is happy, friendly, and very easy to talk to. One other great thing: I went over the summer so I had my son with me a couple of times. They made it very easy to have a kid around. They were kind and friendly to him, which goes a long way for me.

Stay away. The office is only focused on how much $$ they can get from you. Sold my teenage…read moredaughter on $800+ glasses she didn't need then told me they could not reverse the order. Yes, I should have been more attentive to the situation but why would I think the office would think it was OK to sell a teenager, there on her own, such a purchase? Reflects on the intent and scruples of this operation. Ther are plenty of very good, reputable optometrists out there to choose from. This not one of them. Find another.

I don't really like this location b/c it can be chaotic. I usually go to the Southport location but…read morethis one is closer to my house. I had an appointment to check my vision & get contact lenses/glasses prescription. I've been going to Dr.Nilka Pabon for 10+ years. She is very professional & is good @ what she does. I will continue to only see her as my Optometrist. Unfortunately, this location is always packed & short-staffed.

The doctors and staff are amazing. I was able to make an appointment easily. I didn't have a wait a…read morelong time to see the doctor for the exam. The doctor took the time to answer all of my questions, and was very thorough. I highly recommend Vision Center Associates.

Always a great experience when visiting CREC for my annual visit. Dr. McCann is a caring, very…read moreknowledgeable and experienced professional. The office staff, Julie and Casey, run the office flawlessly. They make choosing a frame fun and always help me to find just the right frame. Appointments run on time and the billing process is flawless. I highly recommend CREC.

Eye doctor is great. I will not be going back though…read morebecause when I walked in there was a woman behind the desk on the phone gabbing away on a personal phone call. No greeting, no acknowledgment of my presence. I stood right at the desk, she looked up and went right back to her phone call. After 15 minutes someone came out and asked if they could help me. Had a great eye exam. When I left the bimbo was still on the phone. Very turned off. Won't go back