Don't find truly caring drs anymore. Always accommodating…read morealways kind & concerned no matter how busy!

Over the years that I have been going there(20+) I find every staff member has been helpful,…read morefriendly, knowledgeable and a delight to work with, from the owners to the optometrists to salespeople. can't rave enough about them.

I recently went to MyEyeDr in Newtown for my annual vision check-up. We are newer to the area and I…read moream still switching doctors over to local ones. My husband had recently come and had a nice experience so I decided to give them a try too. Making an appointment of your choice by day and time was beyond easy using their online portal- I LOVE when an office offers this- so much easier than calling and that back and forth. They confirmed my appt by email and phone as well so I knew it all went through. The office is very clean and ALL staff was friendly, helpful, and courteous during my visit. The doctor also took her time with me when I was deciding over my prescription which I greatly appreciated. The front staff was super helpful with going over my benefits and insurance coverage as well as options for glasses and specials they were running. My contacts were delivered to my home within a few days and my glasses were ready for pick up in less than one week. I was extremely happy with the doctor, the staff, and my glasses and contact lenses. So convenient and now I have a new eye doctor!

Dr.I and his staff are friendly and professional. State of the art equipment to accurately assess…read morewhat is going on with your eyes.

an awesome place , friendly staff,and even takes my insurance,which has been turned away from many…read moreother eye Drs. they made me feel that I am just as important as every one else,i'm so glad I found them.

Great service, advanced technologies, friendly, capable, punctual, proficient and professional…read more What more do you really want from a vision expert?

This office has been consistently professional and friendly in the 12 years I've been going there.read more

My recent visit to Dr. Wong for a check up was quite pleasant and professional.  Always feel…read morecomfortable with Dr. Wong.  The staff at the front is also a pleasure to work with. I wanted to give a special thank you to "Alisha".  When I came in to pick up my glasses with new prescription they were incorrect.  This time I worked with Alisha.  Alisha realized what the problem was, remeasured and ordered new lenses which when they came in were correct.  When I came in a few weeks later with new sunglass frames that I needed lenses for, I specifically asked for Alisha.  She went above and beyond to ensure the lenses were measured correctly and helped me pick out a color for the lenses.  When I picked them up I could see perfectly and the color was great.  Alisha is a pleasure to work with and very professional.   Thank you all!

Had a great experience here. Very nice on the phone while making my appointment. My daughter had to…read morebe checked out and they were able to fit us in early next morning. No wait to see the doctor, she was waiting for us. Dr. Nguyen was very friendly and great with my daughter who is 14. She was very professional and knowledgeable. I think I found my new optometrist without trying to look for one.

Removed some metal from my eye. Everything was so smooth and easy to make the appointment the same…read moreday. Highly recommended.

Super nice staff and doctors. Got some glasses from there and also got other glasses and put lenses…read morein them work very well for someone with really bad eyesight. Have been thinking about getting contacts and yes they do contacts. Definitely recommend!

Now called MyEyeDr. I am a new patient and my first experience was terrific. The front desk staff…read morewere superb - extremely friendly and efficient. My check in was effortless and I waited only a few minutes before being called. Dr. Paul and his assistant coordinated a thorough examination, the best I've ever experienced, and I was finished very quickly. I mistakenly left my contact lenses and case behind and it was discarded for hygiene reasons. The front desk was more than accommodating as they offered me a new case, solution and a trial pair of lenses to replace those discarded. Superb service. I only regret I didn't become a patient years ago!

Very polite effeciant staff .they bend over backwards to give you proper fit for eye glassesread more

I highly recommend Andrea Kropf at Raymond Opticans in Somers…read more She provided excellent service and affordable options. A pleasure to deal with.

My insurance suggested I check this place out. I used to go to Sears in Waterbury and it was always…read morea nightmare. But in stark contrast, the Vision Shoppe has been an absolute dream. I will go here for the rest of my life. Way better glasses selection--including fully covered eye exams and some cute glasses selection fully covered by Husky Insurance. I'd give this place 10 stars if I could!! Do go here if you're in the area. They make sure to check everything out and take care of you through the entire process. I felt right at home here. Thank you, Vision Shoppe! Absolutely amazing! I will go here again and again and again

I feel bad for small business owners. It's a really tough time to be surviving with a small…read morebusiness and for those businesses that have employees that don't care about customer service, they are likely the difference between life (open) and death (closed.) What is funny, is that bad employees see no connection between bad service and a future of no paycheck. You know why? They don't care. And they have never had to work to earn the money to PAY the ungrateful employee who is destroying their business. I went by Vision Shoppe today after seeing 4.5 on Yelp (my barometer 4.5stars 99% of the time means 'great experience ahead) because I hoped to find a local eyeglass place cause I bought a house in Newtown and am trying to shop small business locally. I wanted to order contacts, and replace two pairs of lenses (read: high margin item) with a new prescription. So, I arrived, and the front doors look like what you think an Ebola ward would look like. (I was tightly masked up) Signs plastered STOP!!! STAY IN YOUR CAR! in multiple places and a phone number. I had parked my car around the corner in the shade and was on foot. Of course, the door was locked, why wouldn't it be with so many dire warnings. So, through the store window, through the plexiglass shield at her desk, and from behind her mask (in the store ALONE as far as I could see) the receptionist could only bring herself to lift up the handset on the phone and point to it. New customer, probably $1500 to spend, I took my phone and then started to dial and though - she can't even get up and come say hello through the glass and have some sort of human interaction? Neither I nor my money is that transactional and if I wanted to have an experience through the glass, I would either get a friend who is in prison or try and see if Hannibal Lector is in an institution nearby. Until then, I will find a different eyeglass place where customers are human and not an infection waiting to happen.