Had a great experience here. Very nice on the phone while making my appointment. My daughter had to…read morebe checked out and they were able to fit us in early next morning. No wait to see the doctor, she was waiting for us. Dr. Nguyen was very friendly and great with my daughter who is 14. She was very professional and knowledgeable. I think I found my new optometrist without trying to look for one.

Outstanding overall experience with CT Eye Care. Small town personal practice you don't get with…read morethe big box Optical stores. Amy is especially helpful, making the whole process painless. Outstanding service of your frames, lenses, adjusting, repairing, or modify to suit. Amy has the skill-set to make it happen. I received many complements on my frames that I received at CT Eye Care. Dr. Nguyen is super detailed and equipped state of the art instruments with Stellar staff I highly recommend them.

This office has been consistently professional and friendly in the 12 years I've been going there.read more

My recent visit to Dr. Wong for a check up was quite pleasant and professional.  Always feel…read morecomfortable with Dr. Wong.  The staff at the front is also a pleasure to work with. I wanted to give a special thank you to "Alisha".  When I came in to pick up my glasses with new prescription they were incorrect.  This time I worked with Alisha.  Alisha realized what the problem was, remeasured and ordered new lenses which when they came in were correct.  When I came in a few weeks later with new sunglass frames that I needed lenses for, I specifically asked for Alisha.  She went above and beyond to ensure the lenses were measured correctly and helped me pick out a color for the lenses.  When I picked them up I could see perfectly and the color was great.  Alisha is a pleasure to work with and very professional.   Thank you all!

He has been great! I needed a second opinion and he was very good. Very informative., and…read morereassuring.

What a wonderful place! Real people. Dr Reynolds is a…read moreterrific surgeon. I am so pleased with his work replacing my cataract. I can now see again! It is clear he is a scientist and a professional. The team at New Milford Hospital were also terrific. You may have a wait in the lobby, but the time is worth it.

The doctors and staff at Brookfield Vision Care are friendly and extremely professional…read more My family has been going to them for years, whether it's an annual eye exam or a health issue. We have all always been given the best care.

this office is amazing from start to finish. Everyone was so friendly so helpful absolutely love Dr…read moretirado o.d he was amazing and friendly and so helpful. The front office staff is so helpful and so friendly and kind. I definitely recommend anyone go to this doctor.

Very thorough exam. Caring doctor. On time - no wait. This is the way an office should be run!read more

While the doctors provide excellent care, the administrative side of this office needs serious…read moreimprovement. My procedure was cancelled because the authorization department failed to follow through, despite multiple attempts on my part. Communication is poor, and phone wait times are excessively long. The business office and authorization department rate very poorly, which overshadows the quality of the medical staff. Make sure you follow up daily to get your authorizations done

Love this place! My eye exams are very Thorough and the Dr explains everything as he is going…read morethrough the steps of the exam. He is always on time and always took me when I requested a certain day for an appointment. They also have a great selection of frames! They take all kinds of insurance too! So far my favorite eye doctor and staff too!! Highly recommended, and I am super picky!

I was v.happy w/this office! My appt.was right on schedule.The staff was courteous & professional…read more The waiting area is comfortable & pristine. I was seen by Dr.Farquhar--he answered all of my questions & concerns.He was v.meticulous about my exam. I felt comfortable being seen by him(I dread all MD appts!!). This is a v.professional office--I would recommend it to everyone!

Absolutely horrible. The manager, her name is Bridget, was so rude to my mom and I. She immediately…read morehad an attitude when we were asking simple questions about our appointment. We have been costumers here for years, and have never experienced such bad costumer service ever. After many years, we will not be bringing our business back there again. That manager needs to learn better costumer service.

I arrived 10 min early and wasn't told there would be a delay, 12/2 hr later they took me…read more Unacceptable, with no apologies. Told me they were doing a retinal scan insurance doesn't cover. I don't have any conditions that would require this. I was told they had to do this so the Dr could look from some remote location. B/s. Then she told me she couldn't do exam just to get new glasses. Unaceptable. So I walked out. 5 years ago the 3 pairs of glasses I bought were 700 plus what the insurance paid. So in this biden economy what do you think they are now. Made an appointment for another place across the street that doesn't "have to do unrequired retinal scan". I liked coming hear for years when Dean Harvey had private practice, but since being bought out by this group it's just corporate GREED, and employees doing what they are told to do and not what's best for the patient. DISGUSTING PRACTICE, I RECOMMEND YOU STAY AWAY.

I loved how personable and friendly the staff were! They send out paperwork in the mail before your…read morefirst appointment so that you don't have to complete that in the office, that was very convenient! This was my first time with Dr. Hindola Conrad and, just like much of the staff , she was very personable, friendly, and a lovely person! Highly recommended!

If your appointment is at 9:30am, you won't be seen until at least 10:45am so prepare to wait then…read morewait some more. This tardiness won't be a one-time issue, it's every, single time so it must be a policy. This office has not respected my time in the 5 years I was a patient so don't expect them to respect yours. Today I'd just had enough and I got up and left the practice after the wait past my appointment time was stretching past 45 minutes. It was hard enough to get an hour off of work for the appointment so, when the staff clearly has no intention of sticking to your appointment time, or book 10+ people for the same appointment time with only 2 doctors on site (the case today), I'm just done. I'll take my chances that my retinas will continue to be fine as I can't have my job threatened AGAIN over this specific office's policies.