I recently went to MyEyeDr in Newtown for my annual vision check-up. We are newer to the area and I…read moream still switching doctors over to local ones. My husband had recently come and had a nice experience so I decided to give them a try too. Making an appointment of your choice by day and time was beyond easy using their online portal- I LOVE when an office offers this- so much easier than calling and that back and forth. They confirmed my appt by email and phone as well so I knew it all went through. The office is very clean and ALL staff was friendly, helpful, and courteous during my visit. The doctor also took her time with me when I was deciding over my prescription which I greatly appreciated. The front staff was super helpful with going over my benefits and insurance coverage as well as options for glasses and specials they were running. My contacts were delivered to my home within a few days and my glasses were ready for pick up in less than one week. I was extremely happy with the doctor, the staff, and my glasses and contact lenses. So convenient and now I have a new eye doctor!

Dr.I and his staff are friendly and professional. State of the art equipment to accurately assess…read morewhat is going on with your eyes.

My insurance suggested I check this place out. I used to go to Sears in Waterbury and it was always…read morea nightmare. But in stark contrast, the Vision Shoppe has been an absolute dream. I will go here for the rest of my life. Way better glasses selection--including fully covered eye exams and some cute glasses selection fully covered by Husky Insurance. I'd give this place 10 stars if I could!! Do go here if you're in the area. They make sure to check everything out and take care of you through the entire process. I felt right at home here. Thank you, Vision Shoppe! Absolutely amazing! I will go here again and again and again

I feel bad for small business owners. It's a really tough time to be surviving with a small…read morebusiness and for those businesses that have employees that don't care about customer service, they are likely the difference between life (open) and death (closed.) What is funny, is that bad employees see no connection between bad service and a future of no paycheck. You know why? They don't care. And they have never had to work to earn the money to PAY the ungrateful employee who is destroying their business. I went by Vision Shoppe today after seeing 4.5 on Yelp (my barometer 4.5stars 99% of the time means 'great experience ahead) because I hoped to find a local eyeglass place cause I bought a house in Newtown and am trying to shop small business locally. I wanted to order contacts, and replace two pairs of lenses (read: high margin item) with a new prescription. So, I arrived, and the front doors look like what you think an Ebola ward would look like. (I was tightly masked up) Signs plastered STOP!!! STAY IN YOUR CAR! in multiple places and a phone number. I had parked my car around the corner in the shade and was on foot. Of course, the door was locked, why wouldn't it be with so many dire warnings. So, through the store window, through the plexiglass shield at her desk, and from behind her mask (in the store ALONE as far as I could see) the receptionist could only bring herself to lift up the handset on the phone and point to it. New customer, probably $1500 to spend, I took my phone and then started to dial and though - she can't even get up and come say hello through the glass and have some sort of human interaction? Neither I nor my money is that transactional and if I wanted to have an experience through the glass, I would either get a friend who is in prison or try and see if Hannibal Lector is in an institution nearby. Until then, I will find a different eyeglass place where customers are human and not an infection waiting to happen.

This is the very best in eye care. I feel very confident when I leave the office that I have…read moregotten a thorough eye exam and care. Its a pleasure visiting this office. The staff is very friendly and punctual.

Attentive and professional. The doctor anticipated a retina problem which I was able to have…read moreaddressed before more serious issues arose. I also have had excellent care with fittings for glasses.

Had a great experience here. Very nice on the phone while making my appointment. My daughter had to…read morebe checked out and they were able to fit us in early next morning. No wait to see the doctor, she was waiting for us. Dr. Nguyen was very friendly and great with my daughter who is 14. She was very professional and knowledgeable. I think I found my new optometrist without trying to look for one.

Removed some metal from my eye. Everything was so smooth and easy to make the appointment the same…read moreday. Highly recommended.

This office has been consistently professional and friendly in the 12 years I've been going there.read more

My recent visit to Dr. Wong for a check up was quite pleasant and professional.  Always feel…read morecomfortable with Dr. Wong.  The staff at the front is also a pleasure to work with. I wanted to give a special thank you to "Alisha".  When I came in to pick up my glasses with new prescription they were incorrect.  This time I worked with Alisha.  Alisha realized what the problem was, remeasured and ordered new lenses which when they came in were correct.  When I came in a few weeks later with new sunglass frames that I needed lenses for, I specifically asked for Alisha.  She went above and beyond to ensure the lenses were measured correctly and helped me pick out a color for the lenses.  When I picked them up I could see perfectly and the color was great.  Alisha is a pleasure to work with and very professional.   Thank you all!

I don't really like this location b/c it can be chaotic. I usually go to the Southport location but…read morethis one is closer to my house. I had an appointment to check my vision & get contact lenses/glasses prescription. I've been going to Dr.Nilka Pabon for 10+ years. She is very professional & is good @ what she does. I will continue to only see her as my Optometrist. Unfortunately, this location is always packed & short-staffed.

The doctors and staff are amazing. I was able to make an appointment easily. I didn't have a wait a…read morelong time to see the doctor for the exam. The doctor took the time to answer all of my questions, and was very thorough. I highly recommend Vision Center Associates.

I was a patient of Dr. Way for quite a few years and was pleased. I arrived for my appointment at…read moreMy Eye Doctor this year and waited at the desk for over 5 minutes, had 2 employees pass by, and was not acknowledged. When I was seen for my appointment I sat in the waiting room for 20 minutes and upon inquiring, was told that the first patient was late and it would be another 10 minutes. As a result, I needed to end my business with this company. The staff was nice but their procedures need to be reviewed.

Dr. Way is a great doctor who explains everything. I've been going to him since we moved to CT 20…read moreyears ago. Unfortunately, the business was sold to My Eye Doctor and although Dr. Way is still there, the homey feel of the business is gone as are the great selection of frames they used to have. The last time I was there the frames were from a company owned business and they were horrible. I will still see Dr. Way, but get a prescription and go elsewhere for my eyeglasses, which is sad because they used to have a great selection before it was sold to My Eye Doctor.

Had so much fun ! My husband and I needed new glasses !…read moreChristine helped us choose the perfect pairs .She educated us on the different styles and materials ...she urged us to try on frame shapes we normally shy away from .I bought aviators for the first time Ever ! My sunglasses are being polarized ,I pick them up in a few days My husband left with cool reading glasses and he's is looking forward to picking up his new sunglasses Thank you Christine !

It has been a long while since I purchased a pair of glasses from Specs, but I was back in town…read morevisiting...and my reading glasses suffered a lost screw in one of the arms. I brought it in not expecting anything, however Trish was immediately responsive and replaced the missing screw. For free. Amazing service. Recommended. And next time I'm in town and need a pair of glasses, I will certainly give them a go. They look like they have some interesting frames!