Dorothy Reynolds super power is matching perfect frames to every face!…read more I just picked up my latest pair and they are the best yet! I really love them and would not have found them without Dorothy's help. Also, my eyes are different prescription strength. Getting glasses online or from a chain would not work for me because with those glasses one of my eyes would look huge and the other would look small. Dorothy has the magic to adjust the lenses so that both of my eyes look to be the same size through the glasses. Highly highly recommend!

I am a relatively new convert to EOF, having been a customer for only about a year, after getting…read moresome poor performance with my lifelong Fairfield Optician. I'm very happy that I switched, as Dorothy Reynolds (the owner, I believe) is both a skilled professional and very honest. I have no qualms with recommending them above any optician I've used or visited in Fairfield County over 40+ years. Really 1st rate.

There's nothing like coming into a new city and finding your new special place...for eyeglasses!…read more Here I was in New Haven with broken glasses--and Sean and Manny came to my rescue. They resolved my problem with personal attention and quick turnaround. The cost was so modest that I feel I can't quite write it here. But drop by, check out the amazing new frames that they have on offer, and you'll hear a promise of lifetime service. It could not have been better. In a world of online eyewear, finding a local establishment like Fritz & Hawley (aka Sean & Manny) makes a world of difference.

Check the quality of the glasses you're buying from this business. Bought a pair of frames from…read morehere a few years ago and the mark-up was way high for what I got. Just saying, they're really good on service but that's it. You'll pay at least twice what you will elsewhere when you come right down to it...

Had a great experience here. Very nice on the phone while making my appointment. My daughter had to…read morebe checked out and they were able to fit us in early next morning. No wait to see the doctor, she was waiting for us. Dr. Nguyen was very friendly and great with my daughter who is 14. She was very professional and knowledgeable. I think I found my new optometrist without trying to look for one.

Removed some metal from my eye. Everything was so smooth and easy to make the appointment the same…read moreday. Highly recommended.

Joe Strizakowski, an optician at Pearle Vision on Black Rock Turnpike, is a kind of miracle worker!…read moreHe took the eyeglasses I had mangled and somehow, very gingerly, straightened them out. I thought I was going to have to buy a new pair. He saved me hundreds of dollars and would not accept payment for his efforts. I'm going back. Wouldn't you?

Without Joe there , it's just not the same...He WAS the Store...God Bless you Joe...enjoy your…read moreretirement ..listen to your music ...you earned it...What a great customer service person..In this business ,as with most, that means EVERYTHING!!!!!Truly looked forward to going there...it felt like home..I hope the next iteration of the new owners is the same..Not sure how that's going to roll...To be continued...!!!!!!

Margharet is a pleasure to work with. The frames are gorgeous, I have purchased several pairs over…read morethe years and still enjoy each one. Ever since finding this shop I wear my glasses over my contacts!!!! Love this store.

Margaret is wonderful to work with- she goes above and beyond. Extremely happy with the service…read moreand options - Priceless!

Very personalized and meticulous services. There is a large selection of frames to choose from.read more

Exc ellent. Honest.Helpful. The best!! Like a friend. Easy…read moreto talk to.. Makes excellent decisions

This was my first visit to Eye Care Associates. The office staff were friendly and helpful. Dr…read more Rapp was terrific. He explained everything clearly and reviewed instructions. His manner is kind and he has a great sense of humor. I would thoroughly recommend the office.

While the doctor was very nice, my overall experience at EyeCare Associates was extremely…read moredisappointing. The staff was rude and lacked any real knowledge or customer service skills AND my prescription was wrong (I cannot see out of them). When I called to report my situation, the woman at the front desk told me I needed to "give it two weeks" for my eyes to adjust. When I told her that I was having trouble reading or using a computer with the glasses, she suggested I move the object farther away until the text became clearer--completely ridiculous advice for prescription glasses. When I asked to speak with or schedule another appointment with the doctor, she refused and instead put me on hold, never returning to the call and finally I was disconnected. And surprise, no one ever called me back. The level of this group's unprofessionalism was shocking. Bottom line, the glasses were expensive, and I can't even use them. I plan on calling my insurance company, my credit card company, BBB and I am researching an eye care association or board to file a formal complaint. I strongly recommend avoiding this place. I wish I had read their reviews before I went--it would have saved me both time and money.

John is the best! Takes all the time to make sure you are happy with your lenses and frames!…read moreI wouldn't go anywhere else!!

John is a good salesman, but not a good optician. Found out about a year and a few months later…read morethat the anti-reflective coating was coming off the inside of the lenses, but they were out of warranty. I've had glasses where the coating remained in good shape for 5+ years, but now these are unwearable after 2. Went to a new optician and then found out the frames were way too small, with the temples bowed way out as they reached my ears. At $800, the price paid was exorbitant in relation to the fitting and longevity/quality of the service. Never returning here.

Easy to set an appointment if you do it on your phone. Great…read moredoctor, explains what's going on all the way through the exam, so you're not left wondering. They accepted my insurance no problem and help me get glasses, with no troubles.

I had a great experience here with Dr. Hochberg and Christine, who helped me pick out glasses. I'd…read morerecommend this spot to anyone but definitely make an appointment way in advance; I had to wait many weeks for an appointment. Dr. Hochberg was personable and professional. He walked through what he was doing and explained why he was testing certain things. He was comprehensive and offered some tips that I hadn't heard of before. Christine, who I believe is new to the practice, was truly awesome and helping me pick out frames. She picked up on what I was leaning toward and ended up picking out some frames I would not have noticed. She made the process fun. Dr. Hochberg mentioned that Cigna is good insurance when working with them. That being said, my glasses still ended up being more expensive than I was anticipating, so I could only buy one pair in this visit, which was a little bit of a bummer.

Customer service is awesome. Very knowledgeable. Had a very specialized prescription and they were…read moreable to handle it in a timely manner. Great ownership

I needed a new pair of glasses, and the experience here was great. The owner of the store is very…read moreknowledgeable about everything and even picked out a frame that I loved. The store itself is also very cozy. After the order, I didn't have to wait long to be able to pick up the glasses.