Excellent place to get glasses and exams. Dr Fung is very friendly and professional! Nicole the…read moreassistant and Mya the eye glasses tech were great to deal with and professional! Thank you for being such a great place and caring about your patients!

Been coming to see Dr. Sienko for about 10 years. Great office staff that is very diligent and…read morecaring. Dr. Sienko always takes whatever time necessary to care for you. The eyewear center is convenient and not a hard sell. They obviously know you can get glasses elsewhere for less but you don't get the service and follow up you get here.

I have been seeing Dr. Caliolo for about 20 years. She is one of the few doctors I have seen over…read morethe years who actually cares about her patients. The office staff always greets me and is very pleasant. Eyes are very important to me and I have complete confidence in this doctor and the doctors she has referred me and my family over the years. My husband has a serious condition and was referred to an excellent specialist. My elderly mom also has a serious eye condition and was referred to excellent specialists. Sue has been helping me choose frames that are both attractive and comfortable. She accurately measures and fits the glasses. I love this office. I can't understand the negative reviews. Sometimes you get the attitude you give. No one has ever been rude to me. Only time I was referred to another doctor was when my family or I needed care this office could not provide.

The office staff are very rude. They call and cancel your appointment noting that it is a medical…read morevisit, really? What do you go to the eye doctor for? Don't they read the chart? Then when they send a bill and you have proof that the balance is not correct, they get "not happy" and a few days later cancel your appointment and say they will refer you to another doctor?? Why?!!!

Started tele-exam which was canceled and referred to an ophthalmologist…read more BUT overall staff was very friendly and they have a wide selection of frames.

I popped in here for an eyeglass repair (did not purchase glasses here) and the wonderful woman up…read morefront helped get me a new screw in less than 10 minutes. They also allowed me to use their restroom and when I came out to pay, there was no charge. They are so unbelievably kind when they did not have to. I'll be returning here and so should you!

The billing department is a JOKE!!!!! You call and you start at like number 18 then you sit on hold…read morefor over 30 minutes waiting to talk to someone !!!!

Dr. Suzol Orepesa is a wonderful doctor who did my Odyssey lens implants! I am able to read and see…read morewithout glasses! Thank you!

Unprofessional, my family and I will not be coming here anymore. The lady that orders the frames is…read moreunprofessional and assumes without knowing, saying out loud that my son "purposefully" broke the nose pads because it's a "trend" it made my sons & I feel uncomfortable, I didn't appreciate how she made us feel an for that I'll give a 1 star. Do Better

I really like this place. I ended up getting really sick and ended up with have my face paralyzed…read morealong with damage to the optic nerve to one of my eyes. Dr. NeNigris ended up helping me. He's seen me multiple times and listened to everything I had to say about every lens we've tried and has been super helpful and good at explaining everything to me. I've never been to an eye doctor before since I had perfect vision so I really knew nothing and had lots of questions of what we were doing and why. He's really good at explaining things and very willing to listen and get feed back to find the best fit for me.

I love Dr. Weston. I started seeing him from our CHCP days. I had VSP Insurance & decided to drop…read morethe insurance. My first visit w/o insurance, I was charged $40 for an eye refraction. I am a Type 2 Diabetic & on Medicare. I called Medicare & they said Medicare will pay because I am a diabetic. I set up a 3 way conversation with Medicare & Pam & Medicare told her they will pay because I'm a diabetic. Pam insisted that Medicare won't pay for the eye refraction. I left & went to another Eye Doctor & I was told that Medicare does pay for Diabetics. I am so happy I made the change.

My family and I have been patients of Doctor Weston since the times of CHCP, since the time my kids…read morewere small and they are now forty and plus. Never has there been a time in all those years where I have not been treated with utmost care and curtesy and of course competency. We are very lucky to have Doctor Weston and his wonderful staff. Yvonne K.

The Kennedy & Perkins optical shop (on Whitney Ave. in Hamden/North Haven) has the best selection…read moreof cool eyeglasses I've ever seen! They even have my favorite brand, the quirky Theo brand from Belgium (slogan: "Theo loves you!"). Siran is a FABULOUS optician! She's a great advisor regarding which frames go well on a particular person, and she is superbly skilled and patient at getting the eyeglasses adjusted just right. I am so glad to have found her! (All the people in the shop are friendly and competent.)

Had nothing but problems with them and Siri. They still…read morepester me with emails. One last week. Friend went there and nothing but problems from Siri. Richard Kennedy is not in control of anything.

Changed policy. Now they bill your medical insurance for all visits to collect a copay…read more Unscrupulous policies now. They bill your eye insurance and collect a copay. Unacceptable. They have been reported to EyeMed and my medical insurance company. Currently talking to DPH about the issue

Place is pathetic..I over paid on a co pay by 80 bucks clearly there fault that they…read moreacknowledged...I made numerous requests to get refunded. No response back at all I'm a customer there but that don't matter...the lady in charge of that stuff won't ever answer me back ...bad business

Check the quality of the glasses you're buying from this business. Bought a pair of frames from…read morehere a few years ago and the mark-up was way high for what I got. Just saying, they're really good on service but that's it. You'll pay at least twice what you will elsewhere when you come right down to it...

Called a day before, needed glasses fixed. Came in next day, took less than 5 minutes- good as new!…read moreNo charge on top of it. Definitely coming back

Very bad customer service. If there is an issue they won't answer your calls. They don't know how…read moreto submit insurance claims. Patient went through unbearable stress to get issue resolved. Highly not recommended. No one should ever have to be put through the cruelty the patient had to experience due to their completely incompetent, dismissive, unqualified and rude staff.

What an amazing practice! I highly recommend them! The Dr is very knowledgeable and the staff are…read moreso nice!