Professionalism as well as Covid 19 adherence was magnificent…read more REVIEW DESCRIPTION My husband and I have been patients of Dr. Bonnanzio's for years. She continues to display the utmost professionalism, expertise, honesty, and if needed empathy. We always leave our visit knowing she has the best interest in the well being our vision. Additionally, the staff is and always has been fantastic. "Moddi" continues to be an expert in helping us pick out just the right glasses for our face frame... We were extremely apprehensive to attend our visit during Covid 19, as I am an OSHA Safety Trainer as well as an Educator in Infection Control Practices, I unconsciously watch to see if everyone is following guidelines. Needless to say, this office practice was spot on and received a 100. The door was locked and only patients who had an appointment were allowed to enter. The entire office was immaculate, seats and touch areas were immediately washed after use. Masks all worn properly, hands washed, touch surfaces such as countertops were washed, glasses that were tried on were sanitized, equipment washed in front of us prior to use. Thank you to Dr. Bonnanzio and her entire staff.

My doctor was very nice. I had Dr. Tichy and his eye exam was painless. He took the time to explain…read moreeverything he was doing and why certain tests are done. What I didn't like about this office was how much they push sales. When I was getting fitted for glasses I just wanted to get what the insurance would completely pay for-which was one pair of frames on the rack. I didn't want any of the extra add-ons or insurance and even after saying no it was continuously repeated to me. I get that it's their job to sell but if I say I don't want it, I don't want it. I also had retinal imaging done while I was there and I was informed that it wasn't covered by the insurance, it was a $30 charge. I had it done and as I was sitting with the optician my break down of benefits that she had in front of her very clearly stated that retinal imaging was covered under my plan. They still charged me and said that they will bill my insurance for the procedure but it wasn't a covered service. I later spoke to my insurance and they did confirm that the break down of benefits was correct and that I shouldn't have been charged for the imaging. A few days after the appointment I called my insurance to make sure that the retinal imaging was billed, and the office left it off the claim. The office in turn lied when they said they would still bill my insurance. The office staff also gave me a problem when I asked for my pupillary distance and my frame measurements. I understand that they want the patients to order frames through their office, but in the event that I need to replace my glasses, I will not pay the hundreds of dollars when there are much more affordable ones online and a much wide seThe patient has every right to obtain their own information and the office can't withhold it for their own benefit.

I've been seeing eye doctors for decades and the process and visit has always been quite nerve…read morewracking. My regular eye doctor no longer accepted VSP, so I was forced to find a new provider. I came across Family Eye Care from a simple search through the VSP site. Let me start by saying the whole appointment, including picking out and ordering new glasses took me less than 45 minutes from the moment I walked through the door. Being a first time patient, extra time was needed to go through the typical questionnaire. No dilation needed!!! This place has all the fancy new technology! I left seeing clearly, which in itself gives this place 5 stars in my opinion! Dr Greene was awesome. He was funny and made me feel very comfortable and welcomed. In fact the whole staff is great! I highly recommend this vision center!

Great staff, doctor is amazing, all around great family place. You won't feel out of place here.read more

Please avoid this doctor. My child had a gaze issue highlighted in a school eye test, which our…read morepediatrician validated before referring us here for a specialist exam. The entire experience was highly unprofessional and deeply frustrating.First, the office staff failed to provide correct insurance information, despite the fact that I provided all of our insurance details a full day before the appointment.Second, Dr. Ramamurthy's behavior was completely unacceptable. She was dismissive, pushy, and spoke in an incredibly rude, unprofessional manner. When we tried to discuss the school report, she dismissively snapped that she has "seen thousands of school reports," showing zero empathy or individual care for my child's specific situation. If she did not want to deal with our insurance or felt she wasn't the right fit, she could have simply told us and referred us elsewhere. Instead, she was greedy and hostile.I should have listened to the other negative reviews online that highlight her poor attitude. There are plenty of other eye doctors in the area who treat families with respect. Save your time and money and go elsewhere.

This was my first visit to this office. Dr. Ramamurthy was very professional and thorough. She…read morelistened to my concerns and provided excellent care. I also purchased glasses there and could not be happier with my experience.

Both my wife and I have been patients here for many years and we have received excellent care from…read morethe entire team. We would recommend this group to anyone looking for an experienced, knowledgeable and friendly eye care group.

Have not been to the eye doctor in years since lasek in 2001. I came to see the Accuvision and…read morethey were top notch. The Doctor was awesome and very knowledgeable and willing to give and opinion when asked. Rob Smith helped me pick out some amazing frames and was a pleasure to work with. Insurance was a breeze with great prices on frames. I will be back and they have me as a customer for future eyewear needs.

I have been seeing Dr. Caliolo for about 20 years. She is one of the few doctors I have seen over…read morethe years who actually cares about her patients. The office staff always greets me and is very pleasant. Eyes are very important to me and I have complete confidence in this doctor and the doctors she has referred me and my family over the years. My husband has a serious condition and was referred to an excellent specialist. My elderly mom also has a serious eye condition and was referred to excellent specialists. Sue has been helping me choose frames that are both attractive and comfortable. She accurately measures and fits the glasses. I love this office. I can't understand the negative reviews. Sometimes you get the attitude you give. No one has ever been rude to me. Only time I was referred to another doctor was when my family or I needed care this office could not provide.

The office staff are very rude. They call and cancel your appointment noting that it is a medical…read morevisit, really? What do you go to the eye doctor for? Don't they read the chart? Then when they send a bill and you have proof that the balance is not correct, they get "not happy" and a few days later cancel your appointment and say they will refer you to another doctor?? Why?!!!

Very friendly and professional office. The doctors as well as the staff are knowledgeable about…read moreexams, glasses and insurance. They do their best to make you comfortable during exams. Their selection of frames is huge and the staff can help guide you as to size, shape, and lenses options. I have been a patient of Dr Shafran for over 10 years and have never been disappointed in the service.

This practice is outstanding. From the office professionals, to the doctor, to the technicians the…read moreexperience is excellent. Everyone is so patient and kind, appointments are easy to schedule, paperwork is handled well, they have a variety of frames, and above all the doctor is very understanding and answers all questions. They are so respectful and kind to everyone. ( Unlike flashy chain stores and assembly line treatment )

I was in TREMENDOUS need of prescription glasses due to a Diabetic change in Vision and Previous…read morePerscription glasses made incorrectly and the office staff and Dr. Went Above and Beyond to help me Navigate the Insurance Barriers to ensure I leave with the best Persciption suited for my particular needs!! Thank you ALL Greatly for going above and beyond !! Respectfully Always, Juan Estefano : )

I've been coming here since I was a little girl. I got my first pair of glasses in the second grade…read more. It's the best eye doctor that takes state insurance. Now both my boys also go here. Everyone is so nice and usually the wait time isn't too long. Sometimes I stop in with no appointment to get my glasses fixed and they always help me. The one thing I would say is it is a little disorganized and there is stuff all around. I think it could use an update and declutter. I do love how they decorate for every holiday.

I've been going here for a few years now and everyone at New Insight is Wonderful! I've never had a…read morebad experience. They are professional yet friendly. Dr. Villacis is and Dr. Germain are both kind and attentive. They listen to my concerns and always take their time to give me the best possible results. My daughter just went yesterday. It was her first optometric visit ever and she was very pleased with the service she received. I tell everyone about New Insight and highly recommend them!

My recollection is that I was rushed through the eye exam. Also, the Doctor was very condescending…read moreand would not listen to my concerns about my eye care. I stopped going there.