From the moment I walked in, I found a friendly front staff. The beauty of the grand room ,complete…read morewith chandeliers above and so many eyeglasses to try on, made me feel that this would be a fun experience for sure. Dr, Sheen is so easy to talk to and so knowledgeable so I have always felt in the best of hands to protect my eyesight as I grow older. Appointments are easy to make . One New Year's Eve I had a problem with something in my eye. They took me at 4pm and kindly assured me that I was not holding them up although I'm sure I did! I have been with this practice for many years and am grateful to have found them.

I had a wonderful experience at Eye Life Vision Center. First, it's a gorgeous space. And from…read morethe moment I walked in everyone was courteous and seemed to have the "customer first" mentality which in this day and age is nice! Dr Sheen was great at explaining things and answering questions which again nowadays isn't always the case. They have a great assortment of glasses and while on the expensive side they fit the bill. All in all - great experience.

Liz is amazing! My family and I have been getting glasses from the Walmart Vision Center in…read moreSouthington for many years. Liz knows what glasses are right for my face shape. The selection is excellent and the prices are much, much better than purchasing in the doctor's office. She is a top-notch professional with a great sense of humor. I always look forward to seeing her. I would recommend getting your glasses from Liz.

Celine has helped me for a few years with my glasses. She definitely knows her job. She's…read moreknowledgeable, efficient and personable. On several occasions she has taken extra steps to get my glasses just right. She also really knows insurances. Can't recommend her highly enough. Thank you Celine!!

Had a few appointments for eye exams here. All the Doctors here are very good and easy to deal…read morewith. The problem comes after your office visit and they try to pressure you into buying glasses or contacts here . They also went as far as putting a hold on ny VSP benefit when I only wanted an eye exam. I went to use my VSP plan at another eyewear provider and they said this fine office put an authorization hold on my benefits so that I could only use them at this provider.

I've been using this location for a number of years. Today was the worst. I had an appointment…read morebooked for 3:20; was there early. Called me in on time then made me sit and wait another 40 minutes. Had an eye infection; Dr. said she sent in prescription for eyedrops; pharmacy never received call. I called back twice; first girl said I'll relay message to doctor; called pharmacy 30 min later...no prescription. Called back to office, got answering service. Nice. Thanks for nothing.

This optical department is such a great find! I just picked up buying a brand new frame with the…read morenew extra active polarized transition lenses. They are so cool! The team is so knowledgeable and friendly they picked out exactly what I needed and the cost was such a great value!

This place must have changed since prior reviews because my experience couldn't have been better…read more Dave is phenomenal in every way. He went above and beyond to help my 90 year old father. Dad's glasses, which had been purchased at another BJ's, had broken at the screw area and couldn't be fixed. While Dave didn't have the exact frames to replace them, he found one that would fit my father's lenses. Plus we liked the new frame better than the original one. Dave also helped us pick out a frame for a spare pair at a very low price, which was made even lower when he searched for and found a veteran's discount that he could give my father. Dave is not only good at what he does, he is a nice person as well. You can't go wrong if he helps you.

Very disappointed with how this office handled our appointment. We had an eye exam scheduled for…read moreour son that was booked nearly a year in advance. When we arrived, we were told they no longer accept our insurance. This was extremely frustrating because they previously did accept our insurance, and no one contacted us ahead of time to cancel or notify us of the change. We left work early and took our son out of school early for this appointment, only to be turned away at the door. That level of inconvenience could have easily been avoided with a simple phone call. This felt unprofessional and showed a lack of respect for patients' time. Insurance changes happen, but communication is the responsibility of the office.

Great doctors, pleasant staff, beautiful facility. No pressure to buy frames there. Easy parking…read morelot.

Excellent eye care. We've been with Dr. Theriault for more than ten years! She helped me tolerate…read moreeye drops in my eyes. Before coming to her, I was extremely flinchy and stressed during eye exams. She's kind and understanding, plus her prescriptions are spot-on.

I have been driving by this place for sometime, however saw an ad with a coupon inside our Catholic…read morejournal that comes every month in the mail. I needed a baptism gift so I figured I would check it out. The store is MASSIVE! They have so many religious articles for purchase from books, jewelery, cards, baptism gifts, wedding gifts, religious angels etc. Not only was the staff polite, they offered to gift wrap the item for free. They asked the occasion and the gender of the baby in order to pick the perfect paper. I would definitely go back here for a gift for anyone that is of the Catholic religion, or spiritual in any way. There's many items available for anyone.

the employees here are attentive, caring, and welcoming. they are happy to help! i felt at ease and…read morepeaceful in this store. i was greeted by a smile when i entered and was helped while looking at the cards. they are very trusting and allow you to select through the jewelry on your own, but will help you as needed! gift wrapping is absolutely stunning, i was shocked at how perfectly my gift was wrapped. good prices, too. i was able to buy a couple of beautiful gifts and a card for my cousin at a super reasonable price. 10/10

If I could vote a zero I would. The owner is an absolute disgrace. He finds pleasure in talking…read moredown to his customers. He had no problem making us leave today after spending over 2 hours doing an exam and picking out glasses just because I was asking for clarification on the price. I specifically said I did not want to speak with him and he inserted himself anyways. I am a ten year war veteran and can't believe he's allowed to treat people as he does. I'm not the first and won't be the last to complain about this individual. I will never give them my business again and if you want to be satisfied then pick any other place but here.

Dissatisfied customer. They were very misguiding in their information. Aggressive is an…read moreunderstatement. My advice would be to find another place to go.

This practice is outstanding. From the office professionals, to the doctor, to the technicians the…read moreexperience is excellent. Everyone is so patient and kind, appointments are easy to schedule, paperwork is handled well, they have a variety of frames, and above all the doctor is very understanding and answers all questions. They are so respectful and kind to everyone. ( Unlike flashy chain stores and assembly line treatment )

Very friendly and professional office. The doctors as well as the staff are knowledgeable about…read moreexams, glasses and insurance. They do their best to make you comfortable during exams. Their selection of frames is huge and the staff can help guide you as to size, shape, and lenses options. I have been a patient of Dr Shafran for over 10 years and have never been disappointed in the service.