From the moment I walked in, I found a friendly front staff. The beauty of the grand room ,complete…read morewith chandeliers above and so many eyeglasses to try on, made me feel that this would be a fun experience for sure. Dr, Sheen is so easy to talk to and so knowledgeable so I have always felt in the best of hands to protect my eyesight as I grow older. Appointments are easy to make . One New Year's Eve I had a problem with something in my eye. They took me at 4pm and kindly assured me that I was not holding them up although I'm sure I did! I have been with this practice for many years and am grateful to have found them.

I had a wonderful experience at Eye Life Vision Center. First, it's a gorgeous space. And from…read morethe moment I walked in everyone was courteous and seemed to have the "customer first" mentality which in this day and age is nice! Dr Sheen was great at explaining things and answering questions which again nowadays isn't always the case. They have a great assortment of glasses and while on the expensive side they fit the bill. All in all - great experience.

Both my wife and I have been patients here for many years and we have received excellent care from…read morethe entire team. We would recommend this group to anyone looking for an experienced, knowledgeable and friendly eye care group.

Have not been to the eye doctor in years since lasek in 2001. I came to see the Accuvision and…read morethey were top notch. The Doctor was awesome and very knowledgeable and willing to give and opinion when asked. Rob Smith helped me pick out some amazing frames and was a pleasure to work with. Insurance was a breeze with great prices on frames. I will be back and they have me as a customer for future eyewear needs.

Had a few appointments for eye exams here. All the Doctors here are very good and easy to deal…read morewith. The problem comes after your office visit and they try to pressure you into buying glasses or contacts here . They also went as far as putting a hold on ny VSP benefit when I only wanted an eye exam. I went to use my VSP plan at another eyewear provider and they said this fine office put an authorization hold on my benefits so that I could only use them at this provider.

I've been using this location for a number of years. Today was the worst. I had an appointment…read morebooked for 3:20; was there early. Called me in on time then made me sit and wait another 40 minutes. Had an eye infection; Dr. said she sent in prescription for eyedrops; pharmacy never received call. I called back twice; first girl said I'll relay message to doctor; called pharmacy 30 min later...no prescription. Called back to office, got answering service. Nice. Thanks for nothing.

This optical department is such a great find! I just picked up buying a brand new frame with the…read morenew extra active polarized transition lenses. They are so cool! The team is so knowledgeable and friendly they picked out exactly what I needed and the cost was such a great value!

This place must have changed since prior reviews because my experience couldn't have been better…read more Dave is phenomenal in every way. He went above and beyond to help my 90 year old father. Dad's glasses, which had been purchased at another BJ's, had broken at the screw area and couldn't be fixed. While Dave didn't have the exact frames to replace them, he found one that would fit my father's lenses. Plus we liked the new frame better than the original one. Dave also helped us pick out a frame for a spare pair at a very low price, which was made even lower when he searched for and found a veteran's discount that he could give my father. Dave is not only good at what he does, he is a nice person as well. You can't go wrong if he helps you.

Very disappointed with how this office handled our appointment. We had an eye exam scheduled for…read moreour son that was booked nearly a year in advance. When we arrived, we were told they no longer accept our insurance. This was extremely frustrating because they previously did accept our insurance, and no one contacted us ahead of time to cancel or notify us of the change. We left work early and took our son out of school early for this appointment, only to be turned away at the door. That level of inconvenience could have easily been avoided with a simple phone call. This felt unprofessional and showed a lack of respect for patients' time. Insurance changes happen, but communication is the responsibility of the office.

Great doctors, pleasant staff, beautiful facility. No pressure to buy frames there. Easy parking…read morelot.

Excellent eye care. We've been with Dr. Theriault for more than ten years! She helped me tolerate…read moreeye drops in my eyes. Before coming to her, I was extremely flinchy and stressed during eye exams. She's kind and understanding, plus her prescriptions are spot-on.

I have been driving by this place for sometime, however saw an ad with a coupon inside our Catholic…read morejournal that comes every month in the mail. I needed a baptism gift so I figured I would check it out. The store is MASSIVE! They have so many religious articles for purchase from books, jewelery, cards, baptism gifts, wedding gifts, religious angels etc. Not only was the staff polite, they offered to gift wrap the item for free. They asked the occasion and the gender of the baby in order to pick the perfect paper. I would definitely go back here for a gift for anyone that is of the Catholic religion, or spiritual in any way. There's many items available for anyone.

the employees here are attentive, caring, and welcoming. they are happy to help! i felt at ease and…read morepeaceful in this store. i was greeted by a smile when i entered and was helped while looking at the cards. they are very trusting and allow you to select through the jewelry on your own, but will help you as needed! gift wrapping is absolutely stunning, i was shocked at how perfectly my gift was wrapped. good prices, too. i was able to buy a couple of beautiful gifts and a card for my cousin at a super reasonable price. 10/10

In August 2026, I went into Plainville Optical with a pair of glasses that were purchased there by…read moremy daughter. My daughter decided she didn't like the frames on her, so she asked if I would like to replace her prescription with mine. I decided to go and ask Plainville Optical if I could put my prescription into her frames and was told I could. So I asked very specifically that due to an issue with my eyes I only needed the bottom for reading and didn't want the top prescription. I told her that although the distance won't be as sharp without the prescription, it was easier to have the top lens clear. The girl at the counter asked me my daughter's name and when I told her she acknowledged recognizing her, as my daughter has purchased a few pair there. I asked for the price because even though the frames were free I didn't want to spend a lot on extra pair. The girl said $131 so I decided go ahead and purchase them and used up my HSA and charged the difference on my credit card. A week later Plainville Optical called to say my glasses where ready. To my disbelief, the glasses were entirely readers! The man that made the lenses in their office said he thought to question the prescription, due to the prescription already in the frames, and my prescription request that I needed to have clear vision to see distance, but he didn't question anything and made them entirely readers. The man that made the glasses said that what I asked for would be considered transition glasses, even though no prescription on top. The girl that took my order, sat and said it was a communication error and that it would be more MONEY! I asked how much more and she calculated about $170 extra! I was upset as she knows I was very clear and it was their error, not to mention they made the lenses in their own store, so all that money is their profit! If I had known the cost up front I would never have bothered using these frames at all. I threw the glasses into my purse and walked out disgusted that NOW I HAVE A USELESS PAIR OF READERS, WHEN MY JOB REQUIRES THAT I READ MAIL AND DRIVE TO DELIVER IT. They have the nerve to advertise a full pair of glasses for $99, when all I needed as the lenses. Maria P

If I could vote a zero I would. The owner is an absolute disgrace. He finds pleasure in talking…read moredown to his customers. He had no problem making us leave today after spending over 2 hours doing an exam and picking out glasses just because I was asking for clarification on the price. I specifically said I did not want to speak with him and he inserted himself anyways. I am a ten year war veteran and can't believe he's allowed to treat people as he does. I'm not the first and won't be the last to complain about this individual. I will never give them my business again and if you want to be satisfied then pick any other place but here.