My experience at this store is in dealing with the pharmacy and specifically the pharmacist, Mike…read more I was in CT visiting family and had brought a medication I had to take daily, at the same time each day. When it was 7:30pm and I went to take my medication - (the medication switched to a new one as I became closer to delivery in my pregnancy and it was an injection), I realized the new medication was labeled and boxed as a "pre-loaded syringe" but was missing the needle to subcutaneously inject. After multiple calls to my doctor, my family realized this Walgreens location was one of the only pharmacies open late. My doctor hadn't realized a separate order was needed for the actual needles and then was with patients. It was nearing 9:15pm at this point, the pharmacy was closing at 10pm, and had multiple people in line and was working on a number of additional orders. In the midst of it all, Mike was happy to help. He reassured that he had needles in stock once the doctor called it in, walked us through the different size options, tried calling the doctor himself, and compared everything to the prior injection I'd been on. In reaching the doctor, we realized I could stay on the prior medication I'd been on for another night or two (not an easy medication to find itself), and Mike had it, and immediately prepared it for us. Earlier in the evening, my doctor said it was probably okay to go one night without the medication, but admitted when we spoke to her at the pharmacy that actually she was nervous telling us that. Given those comments and all of this being new territory with a new medication, Mike was so calm, reassuring, competent, and helpful. While it used to be protocol to counsel a patient on a new medication, that does not happen at my local Walgreens anymore. Mike went above and beyond the call of doing this.

To busy to take the time to be at all friendly can't be bothered…read moreCan never reach by phone horrid service Why don't you hire people to answer the phone to greedy your chat service stinks

A few years ago, after having numerous problems getting my usual prescriptions at CVS, I walked in…read moreto Milford Pharmacy and spoke to Noura, pharmacist/owner. She told me she would make sure I had all my medications when I need them. She has gone above and beyond to do just that, and more. When one of my medications is unavailable at the manufacturer, Noura calls me ahead to come up with a plan. She has been able to fill prescriptions that were supposedly only available through other pharmacies. I have nothing but wonderful things to say about Milford Pharmacy, owners Noura and Jimmy, and their staff. I am happy to support this family owned, independent pharmacy!

Pharmacy is located on the milford green so I can ride the bus to the store, or ride my bike using…read morethe backwoods, where traffic is low during the day, and I can stop off of either of the two beach parks. The employees are friendly and very helpful.

I used to go there when amy was there.She was fantastic for orthotics.No longer there, the owner…read moretook over.She didn't know what he's doing when I tried to explain the insurance policies.He got extremely mad and started combing.All kinds of names told me.I can go somewhere else.So I am

If I could give zero stars I would The customer service is disgusting people are nasty and rude…read morethey were not processing a prescription properly and if when the insurance company tried to tell them that they were doing it wrong they got nasty with the insurance company and and pretty much didn't care now they just don't want to be bothered with having to fill the prescription disgusting Customer Service I would avoid this Pharmacy at all costs

Great customer service. The pharmacist is always friendly. In the women that work. The cash…read moreregister or is delightful. I've never had a problem.

Inconsistent hours, i.e. closing early. Twice I went to ouck up and they were closed. Pharmacist,…read moreoddly, questioned me about an Rx and how my doctor prescribed it. Weird. One star soley because of them closing earlier than scheduled

I made a purchase and had it delivered. I put specific instructions in the delivery because of the…read morearea. The driver did not follow the instructions and left the package at the door unattended which led to the package getting stolen. Walmart refused to give me a refund for the product now so I'm now out money for the item. They claim it's my fault. Wow. Pretty bad on their part!! Never will I order from them again for delivery. I thought they were a really nice company until now. They won't respond to my emails. Just annoying.

I'm waiting and for these ppl to open these ridiculous glass cabinets they have everything locked…read moreaway because of thieves which I do understand however why spend all the money on these cameras in each isle Do they not work I'm seriously considering boycotting them I guess I'll have to take my business to Shelton sad just very sad

Wanted to ask a simple question but the recording doesn't pertain to what I need answered…read more By God pay a person to pick up the phone Disgusting behavior if your a customer Let's go back to when customers mattered and a simple question could be answered quickly

Ben is very polite and helpful and kind .I appreciate him .he all the solve my issue with no…read moreproblem. He is so patient .

I was always owed medications. I switched pharmacy because of this. After switching to a different…read morepharmacy, I needed some refills and I was unable to get them at the new pharmacy. Idk if Madison pharmacy had charged my insurance for meds that they had not given me but I did go back to Madison pharmacy and made sure they gave me the meds they owed me. It was always something with them.

I've only heard wonderful things about this pharmacy from my community. I always hear that they're…read moreable to get medications in stock when other pharmacies are backordered. Unfortunately, I have did not have good experience here. One of the prescriptions that I usually get at my regular pharmacy was not available. I called Madison for assistance to see if they could get the medication. I was quoted a ridiculously high cost for this medication - a medication that is approved through my insurance for a $5 copay. The pharmacist told me that he would be able to get the medicine, BUT that it would cost me hundreds of dollars! This doesn't make any sense when it's a very low co-pay for me at any other pharmacy. He could not actually explain why the medicine was not covered at the regular $5 co-pay at Madison. All he kept saying is that the medication is expensive. Yes - it's expensive when you don't have insurance. But I have insurance and the medication is covered under it. This is quite alarming to me. I confirmed with my insurance company that I should be able to pick up the medication at Madison for $5. They confirmed this and even called the pharmacist to try to understand why they were quoting me hundreds of dollars. We thought maybe there was something that we were not understanding. When my insurance representative got back on the phone with me, he said that the pharmacist was claiming that he now suddenly could not get the medication (after he told me minutes before that he could). My insurance representative also said that the pharmacist seemed bothered and annoyed by the call, and tried to rush him off the phone - and also would not explain to him why their pricing was hundreds of dollars when it should've been meeting the insurance co-pay of $5. Something seems incredibly shady. For this reason, if you're able to get your prescription covered, I'm sure you'll enjoy the benefits that everybody talks about at this local pharmacy. But if you encounter something like what I encountered - beware. And call your prescription insurance company for cost verification before desperately handing over hundreds of dollars you don't have to. I hate to wonder, but In my opinion, it almost seems as though Madison was trying to price gauge (knowing the medication was unable to be obtained at my regular pharmacy) for their own benefit. Once they realized I was not willing to pay that ridiculous price, their tone suddenly changed, and then the medicine was suddenly no longer available to them. Something doesn't add up. I should add - in the past, I have had this same prescription filled at Madison a few times and never encountered this problem. And my insurance has not changed.

My prescription was ordered on 1/22/26 and now it is 1/29/26: How is it possible to take so long to…read morefill a basic prescription. I am going to another approved pharmacy as soon as, if ever, they fill my prescription while I sit home in pain from a fall. Have the stuff in stock!

Deal with another pharmacy. My same-day RX delivery wasn't shipped out until I called, 2 days after…read morethe order, and now because it's a Friday I wouldn't get the medication delivered until Monday. They canceled the order saying I can refill it some place else, but I'd have to fork over another $100 until the refund arrives. This is unreal and very dangerous to be playing with people's meditation like this. Process the damn delivery request and get the medication shipped out, the same day, if you're going to charge me an extra fee; otherwise what exactly am I paying same-day fees for? I'm beyond pissed.

Always thought yhis was the best drugstore in Bridgepory, Cy until today when I met an assehipe…read morepharmist who did not think I was entitle to the Privacy laws. I already knew I was picking up my medication which is a controlled substance too early anod had done my due dill engle. Spoke with my doctor and insurance company.nthe pharmist needed to calmly my insurance company for an override and calmly my doctor for permission. I do know the k Law on controlled substance since I am educated, cut boy eas he yelling at me. He is lazy and illmanered I anod did not want to spend exta time helping a client he embarrsed me and the whole pharmacy knew my business. He violated my privacy. Not everyone in Bridgeport is a junkie and we are expected the same service as our counterparts in oypther towns. He should not be doing the job he is paid to do. I took my prescription N and walked out of the pharmacy and will move al my prescriptions to another pharmacy, one that respects Their patients. I hope he reads this and take a clave I privacy laws and customer service and just some manners. His next patient might not be as gracious as I was. Thank god gor Xanax.