This business has been in New Haven for several months, and I am so glad that I found them!…read more Victor, the Pharmacy Manager, is completely focused on creating a positive customer experience. In speaking with him, he has told me, on several occasions, that they want to be the local neighborhood pharmacy. Their business model embraces the old practices of being concerned about the customer's well-being, accommodating the customer's needs, even when it requires some extra effort, delivering to the customer's home, filling prescriptions for pets, etc. You are even offered coffee or water when you arrive! I was there for a vaccination, but I will definitely be transferring my prescriptions over. I will return to get the remaining vaccinations that I have been avoiding. The personal touch is such a stark contrast to the assembly line approach that I have encountered when using the big chain pharmacies. True-Care is also able to meet their competitors' prices. I highly recommend this pharmacy!

This is a great find. A local, independently owned pharmacy (goodbye CVS, Walgreens, Rite-Aide)…read morewith excellent customer service. Victor, the pharmacist, is super nice and goes the extra mile to make sure his clients get what they need. They also provide free home delivery for prescriptions in Westville. I feel good about supporting this business. We researched all the local pharmacies and are glad we chose True-Care.

Rude, doesn't know how to clearly state options and then gets an attitude because what he said…read morewasn't understood - should look to factory work so you don't have to deal with the public. Also, not familiar with pharmacies that don't call ahead and get authorization for insurance, but it needed to paid up front and we were told "you'll get a receipt, you can see if your insurance company will reimburse you for it". Maybe it's just for compound solutions but my mother has had these infusions before with another doctor before and his office took care of everything, she didn't need to do anything but show up for the appointment. If the guy on the phone was little more pleasant and not so rude and condescending it wouldn't have been a 1-star review, but if he's unable to clearly convey what needs to be said to avoid misunderstandings then he should look for another line of work.

I Don't understand the neg reviews? We have been coming hear for 6mos with only one issue…read more(corrected quickly). Service is easy, quick, and reliable. Just call or text for refill, payment sent to phone, order arrives in 2 days. The price is high but there is no other option available for a liquid form for my dog.

Todd is AMAZING! I had the worst day. Hewalked me through everything even though he was so busy…read more Please, please recognize him. He is asset and above all, a beautiful human being!! THANK you, Todd! You made a bad day better

The best Pharmacy in Fairfield and surrounding areas…read more Amazing caring staff. My husband has an enormous amount of medication he takes daily and they do all to make sure he has what he needs. We are extremely thankful to have them.

I am having concerns about here. My prescriptions are often wring now. Something seems not right…read more today I found out that my . concerned about a pharmacist as she seems to fill prescriptions very under filled and then screams at customers

Warm and friendly local pharmacy. Very reliable. They also carry many soecial product for man and…read morewomen.

The best customer service you could ask for. This is the place to go. They are efficient, competent…read moreand kind. Can't say enough good about them. Give up the big box / mass market pharmacies like CVS, etc.

I just switched to Norwalk Pharmacy, and already my experience is night and day for the other…read morePharmacy. Everybody is kind and actually talks to you and calls you back and they are so efficient. Best thing I've done was switched to them.

Service , knowledgeable personnel, attentive to my needs , always have resolved any of my requests…read moreif they haven't had within days

Personalized and incredibly helpful pharmacy service. Also has amazingly wide range of surgical…read moresiloes

I drive across town just to come here. That's how much I trust them. Professional, clean, and…read morequick. Love this place.

I went to the one on Fairfield Avenue by compare supermarket or Gala supermarket as it's now…read morecalled. I left my doctor on Clinton Avenue. Walked to the pharmacy in less than 10 minutes. Sat down. Barely read two pages of the magazine and my three bottles of pills were ready to go. I liked that all of the information from the doctors office was used to set up my account/profile at the pharmacy. All I had to do was show my ID and I was good to go. The place was virtually empty when I got there, the lady behind the counter was really nice. I'm definitely thinking about changing all of my prescriptions to Hancock

Seriously, the nicest folks here. I wish all pharmacies were this helpful. I can't say enough…read moreabout how truly awesome the workers here are! Thank you!!

Friendly, easy to deal with and they will ship medication to you. I'm switching all my…read moreprescriptions to them.