Their pharmacy is completely out of. touch with customers…read more Long waits for inside and outside pickup. Total disregard... They work in slow motion and closed on Sundays! Beware of lunch time schedule or declared holidays. No matter how many in line plan to wait even at your turn. Forget trying to get them on phone. Rite Aid is difference as in day and night.

lame employees that don't care. both customers. I've been on hold for the pharmacy for an…read moreimportant prescription since 3:40. it is now 4:40. at the beginning it said there were three people in front of me. explain why these idiot need more than five minutes to take an order for Freestyle LIbre? the plan seems to be to leave customers on hold until they hang up. I'll bet they have not answered one of these calls! it is now 4:54. six minutes and I need my meds today! i am furious. someones head is going to roll

I'm not understanding why hours say until 10pm when I arrived at the cvs on Monroe turnpike at 7:50…read moreand they were closed up and dark! Yet hours listed say until 10pm.

This is a very well run CVS. The staff is always courteous in the pharmacy while overwhelmed at…read moretimes is well managed.

I was completely won over by this pharmacy! The staff members are so friendly and helpful.read more

My daughter in-law was given the wrong prescription twice in a row when there today!…read moreShe is seven months pregnant! She was first given her sister's order then her mother's. She luckily checked the labels-took over 20 minutes and she still had to go back to get her prescription. This is DANGEROUS!

Nothing that much to say. It's Rite Aid. It's a pretty OK place to go and it's convenient. I go…read morehere when I need to. Sometimes the service can be slow but the workers and general are quite friendly. They also have a variety of things and prices are quite good. I would say come here about once or twice a month.

So clean. Love this spot. I don't even go to cvs or Walgreens anymore. Barriers at registers…read more Devices for using pin pad to assist with less contact touching the pad

Terrible store and service. Overpriced and nothing on the shelves. Not surprised it's closing.read more

They never have what you need-- when asked, they say they're recovering from bankruptcy, but still…read morethe shelves are not stocked after many many months. The manager is borderline rude. This is the worst Rite Aid ever.

I had always been a CVS fan until my new insurance carrier limited my prescriptions to Walgreens…read more To my surprise, I am experiencing a far better customer service at the Walgreens located in Shelton than the service that I had been receiving at the CVS located in Stratford. For your information, my doctor inadvertently sent my prescription to CVS. I subsequently went to the CVS MyChart portal and transferred my prescription to Walgreens. Within two days, I went to Walgreens to pick up my prescription. Walgreens stated that they had not received the transfer; therefore, they immediately faxed the request to CVS in my presence. CVS failed to respond that day. I attempted to call CVS but was unable to speak to a live person. I drove to CVS the following day, and was told by a CVS pharmacy representative that I should have CVS fill the prescription instead. I said that was not feasible, because my insurance will not allow it. She then said, "Perhaps you will need to call your doctor to send it to Walgreens". This, too, was not feasible because it was on a Sunday, and I needed my medications now. CVS assured me that they would fax my prescription to Walgreens, but failed to do so promptly. However, Val at Walgreens took the initiative to personally follow up with CVS until the prescription was received, and then she called me to pick it up when the prescription was ready. Since then, I have been visiting Walgreens more frequently. I continue to receive excellent customer service from the store in all. I have become a Walgreens Believer!

Very positive experience on 4/18/26. Went in for post op equipment after no help at Walmart…read morepharmacy. The cashier when I walked in told me exactly which aisle to go to; there was a young man working at pharmacy counter, I asked him a couple of questions and he was happy to help even though busy day. The two cashiers at the front were nice, moved the line quickly. Store was very clean.

Good produce department here. This store is well stocked and the service is a-ok…read more Not much more to report.

Seriously? one person in deli on a saturday afternoon!…read more And they can never hire mire than 2 cashiers ar a time.

I called and asked when my sons Rx would be ready. I was told 5:30. I brought him for a haircut in…read morehis wheelchair and then let him stay in the van while I ran in to get his medicine at 5:45. I was told come back in 30 minutes. There was nobody in line. SIX people were working in the pharmacy section. I explained that I scheduled his appointment and was told his rx would be ready. The girl said come back in 30 minutes!

This is a really impressive pharmacy mainly because of the people working behind the counter. They…read moredo a great job of helping you out with understanding your medications what they are for and how to use them. They are always courteous, friendly, and willing to go the extra mile when necessary.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

Just spoke to Dane. This man is a gem. He answered my questions and gave me information and insight…read moreabout the device I was looking for. I'm so grateful for him. At times...It's hard to get info with businesses when you may not be able to actually conduct the transaction with them. Not so with Dane ‼. Thank you again. God bless and love to All. (He's following up with me)

Over the years, we have had to borrow equipment, & have also donated to Charlie's Closet. We are…read moreso grateful for this much needed service. They were a godsend when equipment was needed quickly. Things were clean & in good working order. The volunteers were very helpful. Reminder --- (in response to the one star rating) --you cannot go there without an appointment. It is not a "store" where you can go in & pick out what you need. Call to order & set up an appointment, & your request will be ready & waiting for you.

Our Mom is in a Health and Rehab Center in Fairfield. She is slated to go home very soon. We are…read moresetting up our childhood home so she can go home. We were able to get 7 medical things we will need to bring her home at Charlie's Closet. The volunteers were awesome there.