I am a nurse who called the pharmacy for a pt who stated that this location did not receive the rx…read moreour provider sent. I was on hold for 30 minutes, because that apparently was the limited time a person can be on hold. While on hold, the phone was picked up and put on hold 6 times. So, not only did they inconvenience the pt who btw, was an infant that was in pain, now I'm taken out of my duties to address this issue because of their lack of competency or lack of employees. Suggestion: Either get more employees or set up a phone message system like CVS, where they actually call the pts back within a reasonable time. Please do better for our pts who NEED medication. Nurse JD

This evening 12/17/24 I visit Walgreens to buy couple medicines. I understand that bathroom is not…read moreopen for public but my 3 yrs old need it so bad. I ask one of the employees and he said I have to ask my manager(woman) repeated is not open for public. I said one more time please is for my child. She denied completely. Unbelievable... Walgreens at park ave is not the same anymore parking so duty. A lot of garbage in the parking not good hygiene. there is this man asking for one dollar every time I go. I did give money a couple times but is exactly at the entrance for more than a year now. Not visiting this store anymore. There were also group of young people fighting and the manager went outside to see and they don't even call the police. So sad... I hope this reaches the attentions of Administrators of the pharmacy.

Todd is AMAZING! I had the worst day. Hewalked me through everything even though he was so busy…read more Please, please recognize him. He is asset and above all, a beautiful human being!! THANK you, Todd! You made a bad day better

The best Pharmacy in Fairfield and surrounding areas…read more Amazing caring staff. My husband has an enormous amount of medication he takes daily and they do all to make sure he has what he needs. We are extremely thankful to have them.

I love this pharmacy. Naga, the pharmacist, is wonderful...always willing to call my doctors when…read moretheir office screws up on a prescription and ready to answer any questions I have. After years of going to CVS, where it seemed every other re-fill was botched, late or put on old insurance it is a relief to work with Naga and her staff. I also love being able to do business with a LOCAL merchant.

This is the best pharmacy in the county. They are personable, professional and kind. Very organized…read moreand communicative.

So they don't have CVS or Walgreens pricing for their over-the-counter products; you DO, however,…read moreget great customer service at Lupe's. They are definitely not a big name store- they want to keep business, unlike chains who don't care about customer retention. Lupe's has all your standard pharmacy products and then some, including perfumed soaps, Burt's Bees, and even some Fairfield memorabilia. If you can't find what you're looking for, just ask and they can probably order it for you. If you have questions about your prescription, you can always ask one of the pharmacists, or speak with someone over the phone. They're one of the few family-owned businesses that has survived the chain brand explosion, because you can't get Lupe's service anywhere else.

Well, ordinarily I'd have great things to say abt this business but it took ONE very bad experience…read morefor me to write this one. I went there once in the early evening because CVS didn't have the medication in stock. I don't always use Lupes, but they have all my info etc. anyway, after abt 10 min the pharmacist came to me (with an attitude ) and said he won't fill it because I don't use them frequently enough (or something like that) I was shocked to say the least and said "you're really not going to fill this?" He made me feel like a criminal or something, it was very awkward. Needless to say, I never returned and NEVER WILL! # treatpeoplewithrespect!

Honestly - this pharmacy has earned it's 2.0 rating. However - it's open 24 hours and in a pinch,…read morethis place is a round-up. Pharma staff is pretty rude at night but like I said, in a pinch, you respond with a smile. Get in, get your meds and get out.

This is the old Walgreens pharmacy. It was nice to see the transformation. The store was clean and…read morethe aisles were wide and well put together. Hopefully it stays this way. The previous pharmacy allowed pan handlers and it was always sketchy going in.

I was always owed medications. I switched pharmacy because of this. After switching to a different…read morepharmacy, I needed some refills and I was unable to get them at the new pharmacy. Idk if Madison pharmacy had charged my insurance for meds that they had not given me but I did go back to Madison pharmacy and made sure they gave me the meds they owed me. It was always something with them.

I've only heard wonderful things about this pharmacy from my community. I always hear that they're…read moreable to get medications in stock when other pharmacies are backordered. Unfortunately, I have did not have good experience here. One of the prescriptions that I usually get at my regular pharmacy was not available. I called Madison for assistance to see if they could get the medication. I was quoted a ridiculously high cost for this medication - a medication that is approved through my insurance for a $5 copay. The pharmacist told me that he would be able to get the medicine, BUT that it would cost me hundreds of dollars! This doesn't make any sense when it's a very low co-pay for me at any other pharmacy. He could not actually explain why the medicine was not covered at the regular $5 co-pay at Madison. All he kept saying is that the medication is expensive. Yes - it's expensive when you don't have insurance. But I have insurance and the medication is covered under it. This is quite alarming to me. I confirmed with my insurance company that I should be able to pick up the medication at Madison for $5. They confirmed this and even called the pharmacist to try to understand why they were quoting me hundreds of dollars. We thought maybe there was something that we were not understanding. When my insurance representative got back on the phone with me, he said that the pharmacist was claiming that he now suddenly could not get the medication (after he told me minutes before that he could). My insurance representative also said that the pharmacist seemed bothered and annoyed by the call, and tried to rush him off the phone - and also would not explain to him why their pricing was hundreds of dollars when it should've been meeting the insurance co-pay of $5. Something seems incredibly shady. For this reason, if you're able to get your prescription covered, I'm sure you'll enjoy the benefits that everybody talks about at this local pharmacy. But if you encounter something like what I encountered - beware. And call your prescription insurance company for cost verification before desperately handing over hundreds of dollars you don't have to. I hate to wonder, but In my opinion, it almost seems as though Madison was trying to price gauge (knowing the medication was unable to be obtained at my regular pharmacy) for their own benefit. Once they realized I was not willing to pay that ridiculous price, their tone suddenly changed, and then the medicine was suddenly no longer available to them. Something doesn't add up. I should add - in the past, I have had this same prescription filled at Madison a few times and never encountered this problem. And my insurance has not changed.

I want to thank the pharmacist at MSP. I had a problem because I forgot about renewing my script…read moreand realized it at 6pm the day before going away. I knew I had to get it. She was extremely helpful to me. She ordered it right away and had it ready the next morning at 915. I ran down and got. I believe her name is Donna but could be wrong but I appreciate everything she did. That is why I switched to this pharmacy from a big chain one. They care!!!!

I used to go there when amy was there.She was fantastic for orthotics.No longer there, the owner…read moretook over.She didn't know what he's doing when I tried to explain the insurance policies.He got extremely mad and started combing.All kinds of names told me.I can go somewhere else.So I am

Best Pharmacy been going for years,i even moved out of Bridgeport 2hrs away in the same State…read morewouldn't go anywhere else Customer service is Top Notch always a pleasure to do my meds or any flu shots grab a snack Love it..

It's such an inconvenience to have your prescriptions at this pharmacy, they be taking days to fill…read moreit up

My experience at this store is in dealing with the pharmacy and specifically the pharmacist, Mike…read more I was in CT visiting family and had brought a medication I had to take daily, at the same time each day. When it was 7:30pm and I went to take my medication - (the medication switched to a new one as I became closer to delivery in my pregnancy and it was an injection), I realized the new medication was labeled and boxed as a "pre-loaded syringe" but was missing the needle to subcutaneously inject. After multiple calls to my doctor, my family realized this Walgreens location was one of the only pharmacies open late. My doctor hadn't realized a separate order was needed for the actual needles and then was with patients. It was nearing 9:15pm at this point, the pharmacy was closing at 10pm, and had multiple people in line and was working on a number of additional orders. In the midst of it all, Mike was happy to help. He reassured that he had needles in stock once the doctor called it in, walked us through the different size options, tried calling the doctor himself, and compared everything to the prior injection I'd been on. In reaching the doctor, we realized I could stay on the prior medication I'd been on for another night or two (not an easy medication to find itself), and Mike had it, and immediately prepared it for us. Earlier in the evening, my doctor said it was probably okay to go one night without the medication, but admitted when we spoke to her at the pharmacy that actually she was nervous telling us that. Given those comments and all of this being new territory with a new medication, Mike was so calm, reassuring, competent, and helpful. While it used to be protocol to counsel a patient on a new medication, that does not happen at my local Walgreens anymore. Mike went above and beyond the call of doing this.

To busy to take the time to be at all friendly can't be bothered…read moreCan never reach by phone horrid service Why don't you hire people to answer the phone to greedy your chat service stinks

I'm waiting and for these ppl to open these ridiculous glass cabinets they have everything locked…read moreaway because of thieves which I do understand however why spend all the money on these cameras in each isle Do they not work I'm seriously considering boycotting them I guess I'll have to take my business to Shelton sad just very sad

I purchased several items from Walmart. I am very happy with Keurig coffee maker and the variety of…read morecoffee flavor pods I purchased, both caffeine and decaf. I also purchased pull knobs for a dresser, they are great and appear just as the website showed me. Then I also purchased new wire connections for a TV. Walmart kept me informed about delivery time which is very important to me. The staff in Walmart are friendly and helpful. This store is now my go to store for items I need.