I'm sure all the employees here are great people, but the way this CVS organizes its vaccine system is a moronic disorganized mess. First of all, there are no signs or any directions on what to do or where to go to get the shots. Secondly, you have to wait in line to ask where to go. Thirdly, there is no separate room to get your shots, they just have a small bedroom partition that is not private and they set that up in one of the aisles. Finally, when you arrive, there is first come first serve no matter if you made an appointment or not. Complete disorganization. It's systems like these that make me consider not getting vaccinated. read more

Probably the worst CVS location I've ever been to. You have to wait minimum 20 mins for someone to come by and help you grab a product that's locked away and god forbid you press the button more than once, they act like they're doing you a favor by coming to assist you. read more

I took my son the er he was given some medicine most pharmacies don't stay open late I was happy to have found this location arrived around 10ish and my son prescription was filled in 20 minutes. I gave three star because the young lady that rang me up could have been a little nicer but other than that I was happy to have found a pharmacy that stayed open late. Thank you for your service read more

If I could give a zero, I would! I have been to this pharmacy twice and have had a nightmare of an experience. I WILL NEVER EVER GO THERE AGAIN! Please avoid at all costs because whatever illness you have, will be triggered more after dealing with this pharmacy! Our prescription was sent at around 6 and now finally after being on hold trying to deal with my insurance only to be told the pharmacist has to call, we just got my son's prescription filled. The pharmacist finally called to take care of the issue after my going back and forth physically and on the phone with the pharmacy. I'm exhausted! Oh and come to find out their flavor machine was broken so now I have to give my 4 year old unflavored medication. read more

When I need a "pharmacy" pharmacy (not just the drug aisle in the grocery store)...I come here. Sometimes gets busy but for the most part is not and the service helpful. I also come for their makeup aisle - reasonable costs and lots of selection. read more

the parking lot was full of trash and I almost didn't get out of the car. I walked in the store and it smells and the rug was dirty. The only thing and reason why I was there is because it's the only cvs 24 hour CVS close by. Clean your store and parking lot ugh read more

Only the filthy parking lot. It's disgusting. It needs a power wash cleaning. Oil and litter everywhere. Had to park on the street.

Some people are very unhappy with their job and it really just shows. The last thing a sick customer wants to deal with is poor customer service. Nguyet definitely needs to work on her customer service and people skills. read more

This cvs its very busy but place very dirty and staff or crew need more improvement and not friendly

Need to fill prescriptions and have them on time...Then don't come here! Never ready by the time they tell you even after waiting in 10 min line. Just go to another CVS this one sucks. read more

I have mixed feelings about this place. On the positive side, it's served as my source for Sudafed with pseudoephedrine (best cold/flu symptom reliever, ever!). I simply walk in, show my ID to the pharmacist, I e-sign a disclaimer promising not to use it to make drugs, I pay the $15, and I'm out the door. There has never been a hassle here. The negative side to this place is the crowd it attracts. While there are some good people that come here, some interesting characters tend to come in here as well. There was a guy outside just talking nonsense, clearly high on something. He was hanging out by the handicap spaces, so I hope this guy doesn't mean any harm to any disabled person that parks here. I've seen it happen in Hollywood (and yes, I've intervened in that case), so I hope the management here is attentive to that. read more

This store is a hit and miss. I like its location on Redondo Beach and Western Ave. Been here a few times, not your best customer service store, but if you know what you want and know where it is, come on down. Good size parking lot accessible from both streets. Not too far from 110 frwy. read more

I left work early to drive my elderly father to get the Covid vaccine (Moderna) at the pharmacy. We arrived 15 minutes early like the email asked. It's not not until we go inside and get to the front counter of the pharmacy that we are advised that you ran out of Moderna. How about a courtesy call or even a simple text message that you no longer have the vaccine available. It would have saved me from taking time off work and driving in rush hour traffic to make the appointment on time! This was very rude! This appointment was made on Tuesday. You should have left enough doses for those with an appointment. A simple courtesy call would have been nice!!!!! read more

I have never had an issue with any CVS pharmacy or store ever. That is until yesterday and this morning. The pharmacy put on hold for almost an hour! Then I called the main store line they picked up the phone and immediately hung up the phone. You'd think management would look into this ! Let me say the phone call automatically goes to voice mail and you are on HOLD for pharmacy Dept. Two other family members had the same experience also. You cannot physically speak to someone, we've tried for hours on HOLD !! read more

The pharmacy is insane. The workers make people Wait for minutes. This is the worst cvs!!! It takes 20 min or more in drive thru. They walk slow you know you have job you are supposed to work at a good pace not snail pace. The suck!!! read more

This place is a disaster. The same people are never working each time you come in. I have never been serviced in under 15 minutes in either the drive-through or the store when picking up a prescription. There is always a long line regardless of the time of day, and the staff is in adequate, and in confident Incompetent the last time I visited here I was even told that I wasn't in the system even though I've lived in the neighborhood for 30 years. Avoid it if at all possible oh, and by the way they have been out of my required painkillers for over a month. read more

This is my regular pharmacy. I've been coming here for years and have never experienced what I experienced tonight. I dropped off my 2 prescriptions on 12.20.22 I was just diagnosed with kidney stones and was given Tamsulosin and Norco. When I dropped off the prescriptions I was told by the pharmacy technician who I found outs name is Valeria that they are all out of Norco and they would have to order it. Understandable. I go back to pick up my other prescription 12.21.22 and decide to inquire about my pain meds. The pharmacist could not find anything in the system regarding my pain meds. He told me he would call me once they find it. Uh, how about No! I asked them to find my prescription and I'll take it elsewhere. This was at 9:11pm it is now 10:24 pm and I'm still waiting. I was told that the tech ( Valeria) who took my prescriptions would not know if they were out of narcotics because they are left in the safe and only a pharmacist would know. After the store checked the cameras they found out that I was there and I did drop off the hard copy. So here I am waiting and I finally go up and ask what's the status? The pharmacist says oh we can't find it and we called the er to let them know it was our fault and that the prescription hasn't been filled and if they could send over another one. The er said no, that I have to go back to see the er doctor again. What an inconvenience. All the pharmacist said was I'm sorry there's nothing I can do. I will be calling corporate tomorrow morning. Oh but the worse thing is that this tech Valeria has done this before. One of the other techs said. With all this being said, I will never go to CVS again. I will drive out of my way to give another pharmacy my business. read more

Awful thieves in this store. DO NOT USE FOR MONEYGRAM. I sent money through this location and it was picked up as reported by Moneygram, the only person who knew about it was the employees at this location. My aunt needed that money to pay her water bill. Elba their manager is a useless POS that denied any transactions even though I have the receipt and authorization number. read more

Today 6/7 I visited this pharmacy awful service there was a long line at the pharmacy drive through . Along line inside pharmacy about 12 people ! A man had waited 2 hours for his medication and it was still not ready ! The woman with the purple hair said someone would help us no one came . When I asked how long it would be the woman in the bike scrubs said there was 100 people in front of me a clear lie . It was a 2 hour wait for 2 medicines ! Awful service not professional rude and so t care attitude by the employees ! Don't come here ! read more

Professional, orderly and polite vaccination process. Would recommend to friends and family b

So I usually come in around 2 or 3 am when I get off of work because I love shopping while the store is empty. But whatever African (I'm not sure of his name) employee they have working at night profiles me so much and last night was the final straw. Usually the CVS is empty around this time but there were tons of transients in there last night (I'm assuming they must live in the RVs on Redondo) some shopping and some were obviously stealing. But this employee chooses to follow me around the store every time I come in. I catch him constantly watching me from other aisles and go out of his way to stand behind me during checkout but didn't do so while others were checking out because he was following me the whole damn time! I did not see him have the same energy for the lady in the huge trench coat stuffing items in it. It it's extremely frustrating when I go and spend over $150 on things I don't even truly need just to be disrespected by someone like this. Especially when the people he really should be watching out for are walking around the store freely doing whatever they want. I come in at this time to shop in peace only to be met with hostility from this ignorant workers. read more

I just want to say thank you to Eduardo for the excellent customer service. You are the most sweetest kindest customer service representative I've ever encountered. I was looking for some makeup to take on a trip at 11 pm the isle was closed he squeezed between the gate and helped me shop. Seriously he could have just said no but he didn't. He was even extremely kind to a homeless guy that looked a bit sketch. I aspire to have that much grace and patience. Thanks again Eduardo you are the best !! read more

Awkward service. I was waiting in line for cashier and this guy comes to me really close, telling me I can just use the self service machine. And I said I am buying these under a deal, so, I don't know how to do it with the machine. And the guy tells me I can still do it with the self service machine. Okay, yeah, but, I am the only person waiting in line besides him. If my discount didn't go through, I have to go back when I can just wait for 30 seconds to checkout with a cashier. Later I noticed he went behind the counter, not even buying anything. I am seriously not sure what's up with that. It is super awkward. If he wants to help, he could have said he can assist me to use the machine. But, he didn't. I don't know what's the store policies on this, but, it is super awkward. read more

I have had two problems recently with the CVS pharmacy. The pharmacy manager is well aware of the problem and I've reported it to CVS corporate. I have a CVS app on my phone to refill prescriptions and the pharmacy is aware when a prescription will be covered by my insurance. When prescriptions are not covered, the phone app says too early for refill. CVS applies "coupons" to help people who have no insurance pay for prescriptions. Apparently, the coupons will allow the refills to go through and not apply insurance. Even though the printout says "rejected" by insurance, CVS refills the prescription and prices it at private pay. When I asked why the price went up, the pharmacy techs say my insurance prices went up. Then they also said it's a technical glitch with their computers. I think they can't read or are fraudulently trying to make me pay higher prices without my insurance applied. Be careful when using the CVS pharmacy and ask for the manager if you think they are lying to you. It's happened to me twice and they are fully aware of the problem. read more

Came to pick up a medication and was told it wasn't sent 3x. I called my doctor to confirm and he said a pharmacist named Valeria is the one who received the order... come to find out she's an intern but she never entered the order or dosage. Incompetent and terrible service read more

If I could give this place Zero stars I would. Customer service is non existent. Patricia is rude to her employees and shouts and humiliates customers. This place is disgusting. I spoke to them about the condition of their ice cream freezer and they said they were clear to sell it. This can't be safe for customers to consume. By far THE WORST CVS I've ever been to. Stay away! read more

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Im not against cvs ! Beware this atm all point! I took out my money here ! And This cvs atm stole my information and my pin of my credit card ! Some scam make a fake credit card and when different atm took out 200 dollars my account ! And they use my pin ! Be careful this all point atm ! read more

I can't believe she hung up on me twice. This pharmacy need overhaul on this women who just hung up on me.

I wonder why management or corporate office does not reply to the complaints of customers ? I Yes this is why customer service is lousy. They learn from above.... read more

I want to let everyone know that the pharmacy staff at this CVS, is kind and curteous. I am not talking about the Pharmacists. They are rude. But the staff that interfaces with the public are wonderful and I salute them during this stressful season. Keep up the Great work. Richard A read more

My wife had medicine called in prior to having dental surgery. 2 days before they texted said ready for pickup anytime. I went next day at 7pm before her surgery the next day at 545am. I went they told me sorry we had to order come tomorrow to pickup. I said impossible and had do pick rest at different cvs. This one is not organized at all. Use cvs RBB and Hawthorne not Gardena read more

Never thought I would write a review for CVS, but I was so impressed by the level of service I received from Mallory the pharmacist this weekend that I had to post something. He truly went above and beyond to get me an emergency prescription filled. In addition he was courteous, prompt, and answered all my questions thoroughly. My boyfriend has also had really good service from the pharmacy staff at this location. We've changed over from Walgreens to this CVS as our home pharmacy location for the future. read more

Today I went to pick up two prescriptions. As I approached the counter where you pick up filled prescriptions, I said hello to the female worker and she did not respond. She gave me the feeling that she was annoyed that she had to work there. I told her I was there to pick up two prescriptions and gave her the name of each. It took her a while to find two bags. When she returned to the counter I wanted to be sure I was getting the correct medication and asked her again if the prescriptions were for the two medications I mentioned. The reason I asked is because I have experienced in the past getting medications that were not what I requested. This was her response " I have no idea. There is no way of me knowing. All I know is that they are eye drops." I peered over the counter and read the names of the medication stapled to the bags. I said "the names of the prescriptions are right there on the paper stapled to the bags." Her response" "oh you are absolutely right ". Scary that this is the level of service and knowledge at a pharmacy. read more

Probably the worst CVS I've been too. They never have your medication on time. They will tell you to wait an hour for your medication to be ready after waiting in line for 30 minutes and even then it is not ready. They accused me of over dosing my medication because my prescription was not yet called in by my psych. Most of the time they are snappy and appear to show no care for their clients time. read more

This is my go to CVS pharmacy whenever I need a prescription. Karen is the only pharmacy person that stood out to me the most. Because when I come in approach the counter she always has a smile on her face and is cheerful whenever she greets you and it goes along way. Considering it takes a long time(about 2+ hours) to get it your prescription filled. +3 stars for Karen -2 for wait time and short staffed read more

I only come to this location to pick up my medications. The Pharmacy here is a hit and miss meaning it can go quick or it can be very slow. The wait time can be long what i dont get is they have about 6 people working back there and only one doing the prescriptions no matter how long the line gets. That is one area they def need to be improved. read more

Came here to drop off a prescription before lunch, and ended up being there for about 20 minutes, just to drop it off. Pharmacist was texting someone as he was taking my order, which annoyed me even more, and it took forever for them to help all of the customers. I don't mind busy, but don't text while you're helping...goodness. Parking lot is pretty decent and it's an easy to access location off the intersection. But I probably won't come here to fill prescriptions in the future. read more

Do not waste your time at this pharmacy. I went in feeling sick, waiting in a long line to get some sudafed behind the counter, only for them to tell me I was in the wrong line. Seriously? The signage said to pick up at the pharmacy counter, maybe they should be more specific as to what counter I should go to. Went down the street to Savons and was helped in less than 5 mins. Easy peasy. Don't waste your time here! Drive a mile down and go to Savons instead. Your welcome in advance. read more

I just paid $12.49 for Cold Calm! Target charges $8.99! And that's before the 20% cartwheel + 5% for red card. They shouldn't brand themselves as the reasonable drug store. Sure, I'll pay up to a dollar or 2 more since it's 24 hrs. But not $4! Know your prices people ! They're hoping you don't notice. read more

CVS Pharmacy - Drugstores Near Me - Gardena, California

I don't trust this store. The workers were really nice on the way out some black lady made an extremely poor comment about how I am as a woman. She was actually talking to the workers at the register. She was saying how I made this whole place look bad and the problem with me. Just because I said hi and I barely wanted to. You are so far gone and I cannot tolerate this behavior I am just going to remember we're not to go if I'm having a bad day. I guess you can tell the employees that they should not engage with someone, whom firstly speaks poor about another customer. Figure it out please. This happened around 10:30 AM and left a bad taste in my mouth. read more