If you need medications avoid this place unless you want to die waiting for your medication to be given this place should be the last place you'll ever want to step foot in read more

I wanted to share my experience with Walgreens on 120th and Hawthorne. The manager was great and helpful and Karla helped me with my passport photo. They were so professional and kind. I appreciate their help. read more

don't get meds here your better off going elsewhere it's always an issue with short staff or they don't fill your prescription right away I have a 2 month old and he is currently screaming his head off I had to drive around and wait in line again due to the pharmacist being busy ! its always something read more

The staff here is really kind and hard working. I personally think that the negative reviews aren't warranted, not everything is the employees fault. I was here last night, and someone just came in there and stole things while there was only a female staff. These people deal with a lot the least we can do is overlook small things or someone having a bad day because it's seriously understandable given the neighborhood, but things are improving. I like coming here and supporting the neighborhood. They have everything you need. You can even check online before hand. Thank you to the hardworking staff read more

A family member went to Walgreens to pick up medicine in the drive thru pharmacy. There was a car in front of them that was being assisted by the customer representative. The exchange took quite a bit of time. When they left, the family member pulled up and was told that the drive thru was closed because it was now lunch time. Mind you they had been waiting behind the customer that took a lot of time. I think it's poor customer service when you don't go ahead and assist the next person who had been waiting patiently for service. read more

Poor customer service and extremely slow. I will never come back here again. I would rather drive 20 miles out of the way than to wait here. read more

Walgreens - Drive thru is extremely slow every single time I come. - Cosmetics & Beauty Supply Near Me - Hawthorne, California

I don't come go this Walgreens often but the last two times I had to pick up a med prescription for my mother. Anthony greeted me both times and was super friendly. He has a great personality and is genuinely concerned about the customers needs. If you are ever here you will know Anthony because he is greets you and makes you feel welcomed!!:) read more

I like this location its cery well stocked. Lots of parking. Handicap parking upfront. Curbside pickup is fast. Employees are amazing. read more

Walgreens - Entrance - Cosmetics & Beauty Supply Near Me - Hawthorne, California

Ordered pictures online and went to the store to pick them up because it said they were ready. I got to the store and the girl at the photo area was very rude and stated doesnt matter what online says but sorry they are closed(they were not closed). I said I drove over here to pick them up and pay because it stated they would are ready. She said doesn't matter they are closed(still 20 min before store closes). Not only was it a waste of time driving over here for pictures that I online stated were ready, but to be greeted with rudeness made the trip all that much worse. I remember why we stopped shopping at Walgreens inconvenient and horrible customer service. Had other items to purchase. Walked out instead. Smh read more

Hung up on after waiting on hold for 20 minutes to speak with someone in the pharmacy staff. Pick another pharmacy.

I've been coming here for years to pick up my moms medicine and the staff is always so kind. The pharmacist will call my mom every time she gets a new medication just to make sure everything is going well. Whenever we have insurance issues they are so helpful. They're always a little busy probably cause they so efficient and kind. Thanks for the hard work read more

No wonder they have two stars!! I never judge a place by the rating, as I know that some people are just difficult. I'm not difficult, I just expect you to be cordial at your job. You do not need to cater to me or treat me like I'm royalty but hay, after all... we the customers are paying your paycheck! Act like you enjoy your job! I don't even want to go into details but I was basically treated like I was going to commit fraud or something. I brought something back with a receipt! Esther behaved during the return transaction like I had stolen the item. Again, I had a receipt from like a week ago. Then I bought a lot of cleaning supplies, then picked up a coffee mug which rang up higher at the register, I brought it to their attention, walked with them back to double check the item... boom, I was right! The manager looked like she was angry! Why at me, I'm not your unhappy employee that missed where those mugs were supposed to be. She with a very angry demeanor brought back the tag on the shelf and gave me the $14.99 mug at $7.99... I must admit, I was surprised! I did not get greeted or got a simple smile or a welcome from ANY employees!! No wonder, I always shop at CVS!!! Quick reminder today as to why Walgreens needs to create a better morale working environment to attract or better yet, keep customers! Lesson learned. I'm NEVER shopping at Walgreens!!! I would give them 0 stars, if I could!! read more

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This place here treats all the customers as potential criminals. They lock everything up and hard to find someone with A key. Took a pain prescription waited 2 hours then said they had no such prescription no record of me. I was in so much pain started yelling and they found my prescription and had to wait again I do not recommend. I only go cause I live near. read more

One star too many. Pharmacy here is staffed by inconsiderate jerks. Emergency room doctor submitted prescription for anti seizure at 5am. These jerks turned us away at 130 because they were going to lunch and couldn't be bothered to issue the medication. Instead they felt it was alright to send someone who spent the night in the emergency room away and have them come back after their lunch. $^#@%$ read more

DO NOT I REPEAT DO NOT COME HERE TO GET VACCINATED!!!!!!! Terrible wait time we where her for an hour and thirty minutes with a appointment and still got skipped by some people that came after us this place SUCKS go somewhere else. read more

Worst customer service I ever seen. The employees here are rude and not helpful at all. Had to wait 30 minutes at the register because the second worker decided to go somewhere. Absolutely ridiculous read more

AHHH very annoying place! A lot of Walgreens are frustrating to deal with, but this one is very slow, doesn't have very many products for sale, has most of them locked up, and the service isn't too good. They don't know how to use the coupons on the Walgreens app. Go to another location if you can. read more

When trying to call pharmacy I either spending 40 mins on hold or hang up on me.. If I have questions about my meds being filled they should take a min to talk to people on the phone read more

Make sure you double check your receipts !!! It never fails I am overcharged at this Walgreens location. Either the computer is reading wrong or merchandise is marked wrong either way I should not have to pay more than what I think I'm paying. I don't always check my receipt but when I think I got a good deal I usually want to see why savings I received. I almost always have to come back to this store to tell them about a refund due to me overpaying. This is unacceptable walgreens read more

Walgreens - It is clearly marked 2/$5 or 2.99 each. The computer says 2/$6. - Cosmetics & Beauty Supply Near Me - Hawthorne, California

Pharmacy here is the worst... Does the management even pay attention to the reviews/complaints or anything that is going on??? Who manages this pharmacy? It seems like they do what they want, when they want. Can we get some customer service and care around here ??? Terrible overall service. read more

Just make sure you have plenty of time to spare in the pharmacy...PLENTY. It's pretty sad that they are so understaffed. I'm sure I'm not just consistently coming at the wrong time, I've come at various times and it's the exact same experience. read more

This is by far the slowest pharmacy in all of creation. I didn't mean to come here, I was actually searching for a different Walgreens further down the road. BIG mistake. Brought my mother for shingles/pneumonia shots, and not only did it take close to 2 hours to complete the entire thing, (paperwork, waiting, waiting and did I mention waiting??) we had to come a 2nd time for the second round of shots. Thank Jesus we showed up an hour early, because we are STILL sitting here waiting for her to get her shots. I hope to never have to set foot in this establishment again. It doesn't make sense to be this slow on a SATURDAY. We just want to go HOME. read more

On January 4th I went into Walgreens to purchase some vitamins for a friend that test positive for COVID. The vitamins were on sale for BOGO 50% off. At the register the cashier ask me to enter my phone to receive the sales price and I did. On January 8th I noticed on my receipt that I didn't receive the 50% off on two of the vitamins so I went back to Walgreens. I talked to the Manager on duty who took my receipt and we walked to the vitamin aisle he pulled all 4 items that I purchase. He then stated that i should go to my friend and ask for the vitamins and bring them back with me to get the price adjustment. I then explained again to him that my friend has COVID. He then express to me that he will put on gloves when I come back. I couldn't believe that he had the items in his hand alone with my receipt and wouldn't do the adjustment. Was I asking to much as a customer. CUSTOMER SERVICE . Just wanted to share my experience at my neighbor Walgreens (120th and Hawthorne) read more

i walked in needing a flu shot. i was using a voucher from the VA and had trouble locating it. they were very patient with me and got me in and out very fast! the whole clinic took care of me and had a pleasant attitude while doing it. i definitely will be back! read more

The lady at the front register (LITA C.) needs to work on her customer service. She was rude to pretty much every customer in line! Ain't nobody got time for that sh!t. read more

if I could give 0 stars, I would.. This pharmacy has made it to the top of my s*#! list! It took me 2 WEEKS TO FILL MY PRESCRIPTION because no one has hustle or knows how to communicate with any of their coworkers. They talked to me like i was stupid and then wouldn't give me a call after they found out that what I said, was right. They told me they would call me back twice and I waited on hold for an hour 2 days in a row. I then proceeded to call the walgreens costumer service and I was hung up on twice after speaking with BOTH managers on duty. This was the first and final time I will EVER put my prescription in the hands of this pharmacy. As you can tell by this review, DONT MESS WITH PEOPLES MEDICATIONS. Save yourself and just go to a different pharmacy. read more

Quick service! Everyone was friendly and helped me find everything I needed! Highly reccomend!

I have been a Walgreens costumer since the 120th location opened. The past few months the pharmacy has been so unprofessional. They never have my medications ready. My daughter who is 8 years old needed her medication, I had to wait nearly 3 weeks to finally get her medication. Even though I called and complaint and kept calling to keep track. Every single time since I always have to wait to receive my medications. I always call to confirm they received my prescriptions and besides holding on the phone for over 30 minutes, they denied receiving the prescriptions. Even though I was present at the time my doctor's office faxed it and emailed it. I think it's time to find a new pharmacy. Do not get your prescriptions filled here! read more

The pharmacy department sucks! Ive been here three times and every time I've waited over thirty mins to pick up my prescription. Theres not even a line. The one person that was ahead of me was really pissed too. read more

Overall good store. The one time I did have an issue, the manager fixed it, apologized & gave me a discount. Parking could be better, & I wish they didn't make you wait for someone to go open the restroom but that's it. read more

Placed an order online to print some Pictures and my pick up was at 9 am they were done on time and had no problem at all . Pictures were great and I had forgotten to get a certain size photo and the nice young lady at the photo department gladly showed me how to use the kiosk . The gentleman behind the counter to help me pay and check out was also very attentive to my needs and very helpful . Thanks guys had a great experience read more

COVID vaccination appointments were at least 30 minutes behind. No chairs for those waiting, either before or after their COVID shots. Instead the manager kept yelling at everyone for "loitering" and insisted they continuously walk around the store. Hoping I can reschedule the second shot for a different location. read more

I received my second COVID Vaccine today. There was some mix up with my registration. Pharmacist Tech Mayra and the Pharmacist Manager, Eric, were very professional and friendly, rectified the issue and I received my second injection. I would recommend this pharmacy to anyone. read more

Asian Pharmacist is RACIST! Rejected my long term medication prescription because the color of my skin. Used a BS excuse that there was a new policy regarding prescriptions and my script just so happened to not pass his initial good judgment screening (which was how I looked personally, not what my script was). I have had my scripts filled regularly with no issues but for whatever reason this person spoke to me as if I was a piece of garbage drug addict and gave me nothing but bad looks and said for me to find somewhere else to fill it. Never in my life was I made felt the way that person made me feel. Awful experience and will never visit that Walgreens ever again. Beware if you are not his nationality and try to get your medication from him or the puppet he uses as a pharmacist assistant in front that also speaks and treats his own people like trash. read more

A couple of weeks ago, Walgreens experienced a technology/ systems issue, which prevented them from accessing customers' information to retrieve their medication properly. The pharmacists that evening were kind enough to manually process 1/2 of my medication that I require twice daily. When I returned last night for the other half of it, a pharmacist by the name of Eric kindly assisted me. With the minor kinks involved with my refill date, he was able to process the rest of my order. Thank you for your excellent service. read more

WORST WALGREENS I have ever been to!! Walgreens in general is an ok pharmacy but this one is the worst and it makes the name look bad! Employees are disrespectful and inattentive. We asked for a product and they gave us one price, when it was time to checkout they gave us a different price! Not ok! This place needs to work on training their employees better. read more

This is the worst pharmacy ever! I come here because its close to home, but I think from now on I will pay to go else where! They take there sweet time to fill your prescriptions. They say 30minutes but they really mean 1.5 hours. They have the worst customer service ever! read more

This pharmacy is located at the corner of 120th and hawthorne blvd, the place has horrible service. I use to pick up my prescriptions at albertsons, however they were transfered by albertsons when they closed down, I thought how bad can it be? Well its bad, I waited 30 mins in the drive through and when it's my turn, they tell me I have to go inside and get in line because I was using a coupon. Then the girl could not find my prescription and told me to leave and they would call me within the hour, well it's been an hour and I'm still waiting, they just need to shut that place down or hire new employees that have patience with people. Horrible horrible place I have ever been to, I am definetly going some place else. I went on wednesday around 6 pm, Jan 7. read more

Not much people come here. I think its because they just built it maybe a year ago. Its just a walking distance from my house so its really convenient. Parking is small but like I said not much come here. read more

Well, the pharmacy technicians are incompetent here, due to they wouldn't honor or call and verify my coupon. But the manager Mr. Bailey personally called and apologize for my experience and offered me a little gift card to show his sincere apologies. That's a thumbs up for me. Now let me go get my gift card... read more