Had a wonderful experience buying MAC products. From the moment I walked in I was greeted very pleasantly. After mentioning that I used the online color match and the foundation was too dark I was told they would be with me shortly. I ended up being helped by Joanna and I told her I was interested in getting a color match for foundation and concealer. She went above and beyond not only showing me my shades but also showing me how to prevent creases on my under eyes. The makeup looked so great that even my partner commented on how great and natural it looked when I got home. I would highly recommend the ladies at this location but especially Joanna. read more

impossible to park and get in here. the paid hour of makeup blows. the workers are not allowed to work on you exclusively - they have to help anyone who comes in to the store they will not recommend anything unless you buy the first thing they recommend. want a colour match? not unless you buy the primer first. read more

Customer service was great. Sheila had attention to detail and good at recommending product. I was satisfied with my purchase. read more

MAC Cosmetics - Cosmetics & Beauty Supply Near Me - Manhattan Beach, California

Decided to take a stroll for Pokémon Go Deino Community Day! We were here for Sidecar Doughnuts as well but needed to walk around. Beautiful little mall but not many shops. There are mainly home/furniture shops and that's about it. It's a nice mall to hang out and get away from the sun, especially since they have super comfy couches and chairs! You don't see those at most malls but it was definitely nice to just lounge around, drink some coffee, and chill. Might hang out here again for the next community day! IG: @ammysalamii read more

MAC Cosmetics - Indoor fountain - Cosmetics & Beauty Supply Near Me - Manhattan Beach, California

Sheila did my makeup for my bday this past September. I of course did not know what to show her. I just wanted a wing liner with sparkles. I came out hella Chicana space girl. I loved it. I wish I took photos, but her makeup skills is magic and cute. Not cakey or too much. I felt like Jhene Aiko/Sza with the iridescent look she gave me. Hella angelic but spicy. I will most definitely come back to this MAC store for Sheila. read more

Had an insightful conversation with MAC Beauty Consultant named Liz. She's patiently shown me my options for a tinted moisturizer and had me try them on at my own pace. What a great customer experience! read more

Hello, The CEO of the brand you've recently hired is trying to sabotage MAC by changing and discontinuing certain makeup. 1. You stopped the recycle program, return 6 plastic containers receive a free lipstick. 2. The puck concealer, thick and creamy and covers beautifully. Now it's in a small thin pump and comes out like foundation. If we want foundation, we'll buy foundation. I hope the compact studio fix and the MAC Red lipstick hasn't changed too. I've been a loyal customer since 1993 and now it's time to go. Get rid of that CEO immediately who hired and approved this change. Your company is about to close for no sales. By MAC, its been real. read more

Love that this store is close to the entrance / exit . You're in and out it 4 minutes . The employees are extremely helpful and attentive.

I normally don't like retail shopping because associates have not been helpful but I needed new makeup. Sheila was absolutely fantastic and so helpful! Blown away by how helpful she was and found exactly what I was looking for. I will definitely be returning to buy more things from her! read more

I've visited this store twice, and both times, the experience has been disappointing. I wouldn't recommend it--there's a Sephora next door with excellent customer service that truly values its clients. read more

I was there today 5.3.22 making a purchase and the girl working there was very unfriendly. I asked about promotions and a product and she was very dry in her answers. A smile would definitely goes a long way. read more

5 Stars!!!! I was there a couple weeks ago to have my makeup done and I have to say I had such a wonderful experience! Rocky who did my makeup was not only professional but he knew exactly what he was doing and gave me exactly what I asked for plus more!!!! I will recommend Rocky to anyone!!!! read more

This is for the MAC in Macy's. I had Amy do my makeup for a photoshoot yesterday and everything went really well! The previews I've seen for the photos look very good. One of my main points for what look I wanted was that it needed to show well for photos. She did a natural brown/cream/white eye with lashes, and a Ruby Woo red lip. First of all, Amy is so nice and easy to talk to. She was very gentle in applying the makeup, and I felt comfortable the whole time. The entire process was about an hour, which was great for me (even less time than I had planned for). Amy even helped passing customers during the session because she was the only staff member there for a short time. It didn't feel invasive, and she was so kind to every other customer as well. It's amazing that you can get full makeup done, and all you have to do is buy makeup you already want to buy for yourself! I highly recommend this MAC location. Thanks! read more

First time, great time. I was looking for a concealer, and had heard MAC brand was good. I had fallen asleep watching my iPad and it fell on my face, leaving a bruise. There were a bunch of people milling about in the small store, but thankfully no one near the concealers. The staff let me browse a while and then a kind associate came to help and confirmed I had found the exact shade using the tester. It is called Studio Finish SPF 35 and it is perfect. She knowledgeably answered my questions about using and blending the concealer and I am a happy camper, on my way in 10 minutes and no longer feeling like I have to explain this mark on my face. read more

I'm always very hesitate to get my make-up done since I do it on very special occasions. I know they are professionals but at least for me I fear that I won't like it or it won't be want I want. I booked an appointment at this location because the one I regularly go to was not available. I arrive and was greeted by Brianna and was told to take a seat. In the meantime, I was looking on my phone for ideas on what kind of look I was going for. I am very specific on how I like my make up to look. For example, I always inform the make-up artist I do not like too much make (cake face). I forgot to mention and just showed her a picture. We began to engage in conversations and even asked about the occasion for my make-up. I mentioned it was for a wedding and it went from there. An hour later she finished my make-up and surprisingly I didn't peek every 10 minutes to see if it was looking ok. I even noticed people walking by and starring so I didn't know if it was good or bad. Once I looked in the mirror I absolutely fell in love with my make-up. I was really happy with the results and thanked her for an amazing job. read more

MAC Cosmetics - Satisfied customer - Cosmetics & Beauty Supply Near Me - Manhattan Beach, California

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First time in this location. It's not a huge store but nonetheless I came for something specific and they had it. It wasn't crowded so customer service was good. read more

Brittany (May have wrong spelling!) was INCREDIBLY helpful in helping me pick colors and correct an online order mishap. She's the reason I will be coming back to this location! read more

As a very frequent shopper and pro card member, I spend a lot of time in mac. I live down the street from this location but chose to go to topanga mac v this one. Why? Horrible customer service, lack of supplies, Nicky 3 encounter have been nothing but rudeness from the staff. If you don't like your job or being around people, please find mother career. They will never get another dollar from me, I'd rather travel a longer distance for quality. 1 ate is paging it. Major thumbs down read more

Went in to get a foundation match for my mother & wendy was very helpful in helping my mom find her perfect match. She wss very patient & informative. Thank you for glaming up my mother for a night too! =] read more

I got my makeup done by Melissa Nash at this location on 2/10/2018. Aside from my go-to routine of eyeliner, mascara, lip stainer, and filling in my eyebrows a little, I am clueless when it comes to makeup. I let Melissa know I was going to attend a wedding the following weekend, and asked her if she can walk me through a look that would be suitable for a wedding and easy enough for me to recreate myself. She did a great job of explaining how to apply every product she used. Among my favorites were the Burgundy Lip Pencil, Spiked Brow Pencil, and Studio Finish Concealer. I had a great experience at this MAC location. Melissa was super friendly, and a great teacher! Roxanne A. read more

Went to the store this evening (10/13) to buy a travel size fix plus after recently running out. I quickly found what I needed and walked to the register. The store was empty per usual and there was only one employee (an African American woman) on the sales floor and two employees sitting and talking in the back room. Not only was I ignored when walking into the store (which is tiny), but when I asked the only employee on the sales floor if I could have someone ring me up she rudely responded "you can wait until I finish up here." She seemed bothered and upset that I even asked her a question. I asked if she was the only person working at the time and she pointed to the back room and said one is on lunch and idk what the other is doing. I was in a great mood, especially it being Friday and all, but her stank miserable attitude for no reason at all quickly reminded me why I don't come to this store often. I was very polite when I asked for assistance (as I could already tell she didn't want to help me) so the ugly attitude was completely uncalled for, but lucky for her I bit my tongue and thought I'd write a review instead. The manager ultimately came out and rang me up - she was very nice and I did make sure to let her know. The employee who caused me to write this review needs more training or a different type of job, maybe even some soul searching. As for me, I'd rather drive the extra mile to go to the MAC store in El Segundo where the girls are always happy and eager to help. read more

I get it, it's National Lipstick Day, people want freebies, you want to make sales. It's annoying I know I've worked retail and in cosmetics as well. But here's the thing, if you ignore someone at your counter, you miss an opportunity for a potential sale. Promotions like this are easy money if you are on you customer service game. It's literally like shooting fish in a barrel!!! I came here after I got my free lipstick at a stand alone mac store nearby. I wanted to replace my lip liner and it was WAY too much drama to do it at that store. I came here because I know it would be quieter and I thought I would be helped. No such luck. I wasn't even greeted by a mac employee! Shout out to the lovely lady at Laura Mercier who greeted me. I'll just continue to patronize mac stand alone store and Nordstrom counters. This was a mistake to come here. One I won't be repeating. read more

These policies need to be reviewed. Mac has some unprofessional employees and some fucked up policies! Really? They refuse to help people if they show up 15 minutes early for an apt! Even though they have nothing else to do! Oh but even during your appt, they will leave you and make you wait while they make over people that just walked in with no appt.!! Fucked up is the only way to describe this experience! It's my daughter 16th birthday and this is what she wanted. I have make up that I bought recently and it's coming back! Fo sho I'm done with Mac !! read more

I had a really great experience at this location today. Nicole helped me find my right color and she was so helpful and showed me how to achieve the same look on my own. No one asked me to write this review I just happened to have a really great experience today that I wanted to share :) I will going back to see her again, she was absolutely wonderful & helpful!!! read more

Had second thoughts. Went back to the new MAC store in the mall. This time the girls working were fantastic. Found me what I needed and were knowledgeable and very nice. Guess second times a charm! The girls that helped me were Denise and Jessica. read more

I had a wonderful experience today at Mac. I walked in with no appt and was helped with in a minute. Irena greeted me and I asked her to help find me lipstick to match my red dress. In doing so I also bought lip liner, pressed powder and lipgloss. Before leaving she quickly put bronzer on my cheeks without asking because she didn't want me to look so washed out with just the powder, which asked her to put everywhere. After paying I left to go to lulu Lemon next door for 45 minutes. I kept noticing in the changing room how nice the broker made me look. I immediately went straight back to Mac after and asked for Irena. Another employee went in the back and got her for me. She was clearly on break or lunch but she didn't hesitate to help me. She nice lady. I purchase the bronzer. I was extremely happy with Irena for giving me such a positive experience. She was extremely helpful knowing exactly what I needed without being pushy. I really appreciated that. Maybe the bad reviews before were taken to heart and there is a new staff there now. Because everyone there was nice. Thank you Irena!! read more

Had the pleasure of getting Jessica to help me find what I needed. Other staff members are usually cold but Jessica is the best! She genuinely cares about what you need. If you ever pass by and actually want help try asking for her instead of others (: read more

Everytime I come to this store it seems like they're in a rush to get rid of me. On top of that even though I buy their products they seem to "always" be out of containers for samples. Even at another location, they gave me a dirty look when I asked for a concealer sample. So far not a good experience with Mac. read more

It's a either a hit or miss at this location. Sometimes I get the best employees to help me out and other time I unfortunately get the rude employee that hates their job. For that reason, the one in the el segundo plaza is definitely the best! read more

I can't believe this cosmetic shop was not on yelp yet. I come here all the time to get my make up and to see what new tip any of these artists can give me. I am a big MAC make up fan, and I have to say I have visited many make up shops all my life, and this one is by far my favorite! I give it 5 stars because all the girls here are awesome, down to earth and always have a smile for me! Last time I went I was helped by the managers!! Carla and Brittany. They both made me feel like home, taught me a few tricks and are just amazing make up artists!! I highly recommend anyone who loves MAC to come here! Besides it's great that they are not crazy busy like other places! read more

Product is great, unfortunately the staff member was cold and pretty uncaring of customers. Not really that helpful and acted like she had far better things to do than help me (there was no other customers around!) I asked about the makeover service and she said she's too busy with an appointment at 1pm... It was 11am when I was there!!! Won't be returning, spent my money at Sephora instead where the service was warm and welcoming. read more