OK my little darlings....I love to shop! Who doesn't really? But, there are things going on out there that I think folks should know about this Macy's at Del Amo. My neice happened to work for this famous department store this passed Christmas and wow! First of all let's talk the merchandise..with the exception of some very nice stuff like say Hugo Boss mens coat or...a DKNY bag from the ladies department most everything else in the entire store is no better than ANY of the same clothes you can buy in places like "The Alley" in downtown LA fresh from the newly arrived shipping containers from China and in fact..most of the time are the exact same items. From kitchenware to clothes a large percentage of the items sold at Macy's are not as "special" as advertised and are instead just the same as bought downtoan with the only difference being PRICE! Let me explain further..Macy's will purchase a contaoner full of items like womens dresses or towels and robes or whatever...and they will pay penies on the dollar for these items so, a single dress that cost $1 to say...$5 each for Macy's will hit the floors of the over 500 stores worldwide with a hope to get say..$25 a dress so, they put them on the floor for sale at $75 and then say hang a sign saying they are "On Special" and are "20% or 30% OFF" and THEN...will hang yet ANOTHER tag that says, "Get an additional 5, 10 or 20% OFF with a Macy's Card" so ultimately, you end up paying what they wanted you to and made you feel like you were getting some kind of "deal" and that Macy's is so nice making things so affordabke for people when they are just selling stuff and do not care about anything but bottom line. Now, onto how admin treats staff working there...and don't get me wrong my neice is young and so it doesn't take much to make her feel like life is harder for her than anyone else but, most of what goes on at Macy's is "normal" work attitudes and ethics like "take your breaks" and wear certain presentable clothing but, my neice said that once you are hired you are absolutely HOUNDED by the managers to get people to sign up for a Macy's Credit Card. She said they have little pump-up meetings in the mornings before opening and try to get people to get pumped-up about making sure they try and get every single customer to sign up for a card and then they visit every station and every worker and tell them again individually how important it is and to make sure to do it. She said they offer little cash bonuses of $3 and $10 when getting people to sign up and make it seem like it's a lot of money which my neice is NEVER worth the time or effort. My neice also said that they hire people for the holiday season and put the through a quick training and then send them on to the floors knowing almost nothing about anything and expect them to help people find things in the store or how much something is and don't know what to say. Lastly, my neice said that there exists on the 4th floor of the wpmens building there is a place called Last Chance and it is like an entire floor of Macy's merchandise that is set up like ROSS and is all discounted! She said she doesn't know why Macy's does not list it on their website or advertise for it or ever talk about it and a lot of people she asked said they knew it was there! So..if you do end up at Macy's for something...do yourself a favor and check out that 4th floor and at least pick up some bargaains there! read more

MAC Macy's Del Amo - Cosmetics & Beauty Supply Near Me - Torrance, California

GEORGE!! Absolute angel on earth and so beyond helpful. Five stars is simply not enough. If you need help finding what's best for you, He takes his time and is just the sweetest thing. I found the best products for my skin type and stepped out the comfort zone a bit. George you were absolutely phenomenal and I cannot thank you enough! Will absolutely be back because of you + the other two girls there were total sweethearts as well. read more

Although the escalator was not working. I did not give up (LOL). I was able to get to the Sunglass hut inside of your store. Sadly the transparent Gucci glasses were not on display. Andrea said that she could order them, but I declined. She then asked me to hold on, allow her to check the shipment that had arrived earlier. The first pair she picked up were the glasses.! I was so excited to give Macy's my $400(LOL). Thanks again. I left totally satisfied.! read more

My daughter "borrowed" my favorite MAC lipstick, thus I was happily surprised to discover MAC in Del Amo as we were passing through. The assistant searched the color and confirmed it was discontinued, but was able to match the profile to a few colors currently offered in their line. After trying a few, we found one I adored! My daughter now has her own MAC lipstick as well! read more

First timer, came in with a friend to get an appointment done and the WHOLE experience was amazing. ALDO did an amazing job with me ! Not not only was my face BEATTTT when he was finished BUT he was very patient with me and had no problem explaining what he was doing and why he was doing it seeing as ya girl doesn't know how to do anything but mascara lol He made me feel comfortable and made my experience a great one ! I will DEFINITELY be back and request him to do my face for any occasion! DEAR ALDO, you're the best and thanks again! read more

MAC Macy's Del Amo - Cosmetics & Beauty Supply Near Me - Torrance, California

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This review is for the Mac Cosmetics store located inside of Macy's! Let me first start off by saying this, JESSICA IS AMAZING!!! I always have the hardest time finding foundation that is suitable for my complexion, BUT not with Jessica's help! She took her time and assisted me with finding the perfect foundation, AND concealer for my skin tone! She is well educated about make up! She also gave be some baking pointers as well as "defined brow" tips. I am sooooo thankful for Jessica. She made my day. Now it's time to go fleek my brows and bake my face. THANK YOU JESSICA!!! xoxo Alicia read more

This location has so many wonderful style options! I especially love Charter Club & their seasonal sales. Maria, an older woman with a lovely unique accent, who works on the 1st floor near the cashmere is especially helpful and I believe she deserves a raise! She went completely above and beyond to help us. She was genuinely invested in what we needed and demonstrated excellent customer service! She seems not only skilled but compassionate. read more

Stephanie was really helpful I highly recommend getting helped by her, it was our first time trying out a high end foundation and she was super understanding and just a sweetheart even helped us out 5 minutes before closing. Ladies go to Stephanie!! Thanks again steph!!! - Stephanie & Carlos read more

Was in town for work (traveling from the east coast) and wanted to freshen up my makeup for spring. Stopped in at MAC and met TIA. Explained what I was looking for and I SWEAR she made me look better than I expected! Totally not about vanity, but it's true that when you look good, you feel good. She was so sweet and patient and took her time while also helping customers as they came in. Made excellent recommendations as well and made me laugh! Listen, if you want your makeup done right, don't go anywhere else, GO SEE TIA. Go, right now, just go see her, don't waste your time elsewhere. As jetlagged and dehydrated as I was, I walked out of there looking and feeling like Beyonce and JLos love child - not playing, hunnie I was gorgeousssss. THANK YOU TIA :)) read more

Problem with online order. Patrick was able to take care of everything make sure I get the right item and make sure I knew more questions or anything else he did a very good job in though my mind . Come see Patrick and find an employee who knows his job. read more

Stephanie is a great beauty consultant! We spent the afternoon glamming it up. She taught me how to apply false eyelashes, and had some great beauty tips for my skin type. Fun girl-time with the gals at MAC! read more

MAC Macy's Del Amo - Cosmetics & Beauty Supply Near Me - Torrance, California

I have been going to M.A.C for a couple years to get my makeup done-while everyone a great artist there, Shelly is my all time favorite MUA. She absolutely incredible, talented, and professional. I've had Shelly for a few special occasions and I've been blown away by her talent every time! I admire how she always probes before she starts (she will always ask to see a color of my outfits/or if I have a specific look I'm trying to go for) she constantly strives to up-do the last look she's done on me. Shelly never fails to amaze me!! read more

MAC Macy's Del Amo - Ask for Shelly! - Cosmetics & Beauty Supply Near Me - Torrance, California

I live in Orange County but I've been to the MAC counter in Macy's at Del Amo Mall a few years ago and received great service so I returned today. I had purchased some items late night before a sale ended online but wasn't too sure of exactly what I needed or in what shade since now I'm tanned. Jessica was the associate that assisted me and she is great at her job! She listened to me describe the look I want to achieve then she went to work. She helped me find the right products in the proper shades and applied them on me so I could see if its what I was thinking of. Jessica is patient, friendly, very knowledgeable, knows the products well & was wonderful with showing me how to apply the products for the best look. Jessica led me through a wonderful shopping experience. Thank you Jessica! read more

I tried my sisters MAC compact and knew I wanted one so I went there with a gift card that I already had and my Macy's card to cover the rest. The girl working was Shelly and she was superb. I told her exactly what product I wanted and she applied for me along with tips for my aging skin, gave me a couple of samples as well as showed me how my Macy's card and rewards work. I'm not huge into makeup and don't like the way it feels on my face. She is a few years younger than me but has gorgeous natural skin and gave me excellent advise on how to achieve the same effect. I very much enjoyed our chit chat and my experience at Mac today thanks to her. Always a pleasure meeting people like her in life. Only reason I'm bothering to review is so she gets the recognition she deserves. read more

This MAC is spot on. I wish I rembered the person's name! that helped me with my makeup. She helped me choose my eyelashes and then she put on the right foundation for me! She did so awesome and she's personable! read more

Walking in super quickly to get some studio tech Foundation for my mom and was super impressed by the customer service I received from TIA who was quick to help me out and get me exactly what I needed within seconds upon my arrival. She was so sweet and knew exactly how to help me quickly without making me feel rushed. She even helped me out with a sample of some primer for my eyelids. Thank you Tia! read more

I came to Macy's MAC counter to find a shade that would blend with my skin. I stated the color I had used before and the girl( African American with glasses) asked which one. I wasn't sure and she laughed in a rude manner. As a Sales associate it is her job to help me not laugh! I was so upset I left and went to the M.A.C store inside of the mall and was treated with so much respect I ended up spending over $150. I will never go to the MAC inside of this Macy's again!! read more

Shelly was amazing!! I don't know how she did it but she was super attentive and Mac was super busy. She was able to make me feel special while still helping other clients. She found the perfect color palate for my skin and beauty needs. I am forever her customer. Thanks Shelly! read more

Jillian was amazing! She did an excellent job, was extremely personable, and answered all my questions. I honestly can't wait for an excuse to come back and get my make up done by her!! read more

I have been going to Mac Macys Del Amo for around 9 years. Each time having a new gal. Last year I found Tia. Yeah my own make up artist. She recognizes me remembers where we left off and helps me with all my make up needs. I am so happy with her hope she stays forever... read more

Shelly is awesome!!! My daughter was beautiful with a clean face look and very efficient read more

MAC Macy's Del Amo - Beat by MAC thanks Shelley - Cosmetics & Beauty Supply Near Me - Torrance, California

The lady covered in tattoos from her neck to her fingers was pretty rude who worked in the Mac area. I needed to refill a pan in my pallet, she gave me really crappy directions that ended up not even taking me to the actual store where I could fill my pallet for my eyeshadow. Don't bother coming here. read more

Stephanie and Abby what a perfect combination. They were both busy but took the time to be very helpful and friendly.

Had a make over by wonderful Nayara! She does miracles! Had a lot of compliments of how beautiful the make up looked. Wonderful customer service. Thank you Nayara! read more

I like this Macy's because it's slow, you don't have to wait and all the employees are able to help you. Btw, parking is great and easy to get. read more

The employees that work here are very very rude ! I didn't even want to give them 1 star .. but whatevs

I got my makeup done by Emma today and she did such an amazing job!!! She listened to what I wanted and executed everything perfectly. I couldn't have asked for a better experience! read more