Location: CVS pharmacy Date: May 19, 2026 Service: Passport photo Earlier today I took my family to CVS pharmacy that's in my neighborhood very convenient. However we were totally disappointed as soon as we got in there and asked for photos they informed us that their camera is not working and that's it. That is something they need to fix they need to tell corporate or somebody to replace that camera and as they sent the customers away cuz they're losing profits. We appreciate any immediate assistance to resolve the issue at CVS pharmacy located on Champlain drive in the North Fresno area. read more

I've always had a wonderful experience at this location. Especially with the pharmacy. I receive text message notifications when my prescriptions are ready. When I have zero refills left on medications, CVS automatically contacts my provider for me so I don't have to do anything and all of the updates are all in the app. I don't even have to ever talk to anyone if I have any questions or if I need to refill a prescription early. I just do so through the CVS app and I typically have my prescription ready within the same day. read more

Service is slow and sometimes they are helpful. Pharmacy area there's always a long line.

The manager told me I didn't do the order pickup correctly that's why my item wasn't in my bag then tells me they are out of stock. Did nothing about my missing item? Ridiculous scammers. Do not come here. Will not help you and are bothered. Worse service I've ever experienced. read more

Awful customer service. This young girl named Azalea told me a wrong price on an item so I went to get the cheaper one and noticed I was right on the price. I told her and she misunderstood me. And told me I had to get at the end of the line, i told her i shouldnt have to over her error she said i still had to even if sidnt think i should. I made a complaint to her mgr, and she kept arguing with me when her mgr left. She then asked if i wanted the other item and i said no and i scooted it agcrosd the counter to which she told me i need to be respectful read more

Prescription was for a medicine and took them a while to fill and I got it instead at Rite Aid. It's a recording and harder to get a hold of a live person, Rite aid much easier to talk to someone and I was able to get my medicine there much faster. read more

COVID-19 Great store! Clean! I went here to get Zinc. The worker was very nice. She checked for it after I looked for it and couldn't find it. She told me they were out, but would be getting more tomorrow. Masks worn by workers and required. Great service! Highly recommended! read more

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Pharmacy continues to be disappointing. Pharmacists are consistently rude, condescending, and unfriendly. Husband went to go pick up meds on my behalf. One medication needed a consult. Pharmacist then asked if he wanted to decline. My husband said he wanted the consult (it was a new prescription). The pharmacist then rolled his eyes and told his coworker "I have to be out of here by 4". This happened around 3PM. Consult took about 2 minutes. This approach to customers is not anything new for this location. Pharmacy staff at this location very much approaches customers as though they are an inconvenience, stupid, and a waste of time. Every time we've had to visit this location the experience has been unpleasant. Will avoid coming here again at all costs. read more

I have had a valid California medical license since 1969, it is current. They told a pt. of mine that there was a "problem" with my license and charged him $1500 for a prescription that should have been $25. There is absolutely no problem with my license or credentials, A complaint will be made to the state pharmacy board, read more

The store itself is nice, clean, with friendly staff. The pharmacy, however, SUCKS. My doctor called an RX into this pharmacy at 9am. I had to call and be put on hold for 15 minutes before someone came on to tell me it would be another hour. Mind you, it was now 11am and I needed my inhaler. Fast-forward to now, 1:20pm and I go in to pick up my RX (they said it'd be ready at 12:30pm, but everyone on here knows how that goes... hence the 1 star reviews). So I gave them another hour before I picked it up. Show up now to pick it up and it's ready, but.... THEY CANT GIVE IT TO ME. All pharmacists are out to lunch and they need to be present in case someone declines council. FANTASTIC! How much longer do I need to wait? It's an inhaler! I've had it before! And different ones before that! I don't need council! 2 puffs, BID, I know how it goes! This pharmacy blows, and I think it starts with the pharmacists because last time I came in here, I had to wait in line for 20 minutes because they're having a leisurely conversation about some other person and what they are doing for the weekend. Transferring my RXs now. read more

Good friendly service and store very clean looking for stuff is easy. Thank you for taking care of my family.

My appointment was yesterday at 10:00. They called and told me I had been rescheduled for today 5/1/22 because they didn't have a pharmacist. I'm here today and I've been here since 9:45. Checked in at 10am. Have yet to receive the vaccine. The man whom I assume is the pharmacist or manager was yelling at the staff " was it you who told these people to come in the morning " shakes his head. Everyone in line heard everything and we all kind of looked At each other awkwardly. They weren't prepared read more

The cvs employees are friendly, but the pharmacy is frustrating to say the least. I fill the same prescription every month here and my experience seems to get worse each time. One tech took about 15 minutes to process checking me out for my regular rx then told me it was over $100 (it's always $20). I pointed out the mistake and she acted like I had inconvenienced her to process the correction. My most recent fill was dropped off at noon and I was told it would be ready by 5; I came back at 6 and was treated as if it were insane I expected my prescription to be ready. The person at the counter asked a tech (the same one who wanted to charge me $80 more last time) who told her it wouldn't be ready until 8:30pm. When I shared my frustration, the counter rep decided to take on a voice only someone would use when speaking to a toddler and just said "awe I'm sorry." My rx wasn't ready until 9:30 the next morning. read more

Had to go in and get rx for my wife who just had surgery. It was sent electronically after surgery while in recovery. Arrived at pharmacy around 11am. I went in .... still not ready and wouldn't be ready for 1/2 hour. I had my wife in car so I left. I went back 3 1/2 hours later and STILL wasn't ready. The pharmacist said "well you left earlier" .... yeah because I wasn't going to leave my wife in car for 1/2 hour. What a jackwad! And the jackwad kept saying it over and over. The pharmacists name is John or Johnny .... wears glasses. 9 out of 10 times he fills our rx, we always end up waiting! Done with this CVS and maybe CVS altogether. read more

Every time I have to pick up my meds , they don't have them ready It's unbelievable They are understaffed or just chatting The worst part is that they blame the Dr read more

Absolute trash. Do not try the Kodak machine or develop pictures here. An absolute "s**t show ghetto machines that are clearly not being maintained. read more

Worst pharmacy I've ever been to. They have been so condescending and rude to me with every encounter. They have zero concept of time. I called to check up on a prescription and they hung up on me, I called back and was on hold to speak to a person for 15 minutes before giving up. I used to get my prescriptions here but I'm never coming back here again. read more

I'd like to offer some constructive feedback to my local CVS Pharmacy Department, and a HUGE shout out to it's most helpful and kind staff members, Janik Oganesyan. While a majority of the pharmacy staff I go to- (Champlain/Perrin)- are condescending and rude in their dealings with me, Janik is a HUGE asset to your business. If it weren't for him, I'd have gone elsewhere LONG AGO. CVS, I thank you for hiring a person like Janik, who isn't afraid to look up info or offer advice to a regular customer, on things like the proper procedure with regards to communications between my doctor and your pharmacy. Kudos to Janik for keeping, undoubtedly, MANY of your other customers from taking their business elsewhere, as he's done with me. Every time I've been fortunate enough to be in his line to pick up my meds, he's always busy, busy, busy, efficiently multi-tasking, while getting my refills to me in a friendly and efficient manner. He never makes me feel like I should be ashamed of myself for picking up my refills, or asking questions when I call, and that touches my heart. And in all he does, not only is he helping me, but he's definitely boosting employee morale and making your department look good, all at the same time. Janik, you are appreciated more than you know!!! As for the rest of the staff, not everyone is drug-seeking or doctor-shopping. Some people really do have legit prescriptions and only one doctor. I get that a lot of people are doing the aforementioned things. But that doesn't give you the right to treat EVERY customer as if THEY do. Maybe you don't? Maybe, it's my tattoos. Whatever it is, it's wrong and hurtful. This is the best I've ever done in my life, with my mental health issues, and people like Janik don't make me feel like a piece of garbage when I call with questions about my meds or go to pick them up. THAT'S why I keep coming back. ***To Janik's superiors, please give credit where credit is due, if you haven't already done so. And perhaps you could have an expert, like Janik, train the rest, as he knows exactly what he's doing and how to treat his customers, all while adhering to proper procedure. Janik, thank you for being kind, while at the same time, making sure all protocol is followed. You are the ONLY reason I keep going back to this location. Please don't change and become like the rest of them. Help them. Show them how they, too, can help improve their customer relations. Best of luck in all you do, Janik. read more

I can see why they're rated so low. My prescription was called in this morning and I was told it would be ready by 4 p.m. Arrived at the store at 4:15 to pick it up and guess what, I was told they're working on it right now. It's now 5 pm and still waiting. First of all, it's not the first time this has happened and because it's happened over and over again is why I'm writing this horrible review. If you have a choice, don't choose this pharmacy for your prescription needs. Look around and choose another. read more

Horrible customer service. I went straight to the pharmacy and waited in line because the item I needed I believed would be there. The pharmacy employees directed me to a certain aisle. I went to look and couldn't find. So I thought maybe they were kept behind register. I go to the front and see as far as my eyes could see So I wait in line. The cashier then asked if I have a question and I ask her for the item she direct me to the same aisle So I ask which side on that aisle. She tells me both. I understand it gets busy and sometimes you are shorthanded but the primary jobs is customer service, right? When I finally find the item I see her walk back to what I'm assuming is the office as she is carrying some register tills, she glances up but doesn't ask if I have found my item. I then Get to the register area and there is a line I see the girl in front of me waiting in line and I asked her if the self check out is working. She had no clue That there was even a self check out since it was covered in Halloween decorations. In my opinion the cashier should have noticed a line forming and notified customers that there is a self check out if they would like to help themselves. I will avoid coming to this location as much as possible due to lack of customer service. read more

They were so friendly! I love this place. Lol It's not crowded and everyone was so willing to help. Also curbside pick up sign was knocked over but it's one of the parking spaces in front of the buildings doors. FYI for those doing curbside pick up to have your locations on so they're ready for you the moment you arrive and you don't have to leave the car. The store is clean and neat. Seems like nothing was out of place. read more

It is a pleasure to shop here. The staff are always helpful and very friendly. As the seasons change, my girlfriend and I visit this place for our holiday ornaments, beauty products and shaving supplies. The checkout line is fast and efficient and we are usually in and out like a flash. read more

CVS Pharmacy - Drugstores Near Me - FRESNO, California

Omg, slowest and worst process I been through since going to a Walmart pharmacy. A prescription that was ready for 2 days and waited 10 minutes for them to update insurance to good rx, then had to wait again while they reprocessed prescription. Then, had to wait again cause he asked for my ID, walked away with it and when he returned, said, "everything's ok" what was the problem? Was it because I'm a Chicana in Woodward Park neighborhood, picking up a script for Percocet? I will never return! I am so offended! read more

Poor poor service in the pharmacy department and staff. Very long line of customers waiting to pick up their prescriptions and only one cashier. At one time over 10 people in line and not one additional cashier to move the line along. Shameful. Since they changed the store, the layout is horrible and the pharmacy has gone downhill. Poor customer service and extremely long wait. Been coming here for the past 13+ years and since their renovations the store has gone downhill. I will be going to Walgreens from now on read more

The staff is nice enough but they are painfully slow. Prescriptions arent ready as promised and i often have to come back twice to the store because they arent ready. If they say an hour, it means a couple. Forget calling if you have a question. You will be left on hold forever. No one even bothers to pick up the phone yo say they'll be right with you. read more

CVS Pharmacy - Sitting on hold indefinitely. No one picks up. Grrrrr - Drugstores Near Me - FRESNO, California

If you need your medicine, don't go there. I'm being facetious of course. I dropped off the Rx on Friday. The rude pharmacist told me they needed to verify the provider bc he's out of the area (that didn't stop them from filling earlier prescriptions from this provider.) Two days later, I had the meds. Two days of PAIN from oral surgery bc they had to verify the Rx with my doctor. My Doc was livid. read more

I try to avoid this pharmacy but yesterday I needed an antibiotic and the location is near me. How hard can it be, right? I ended up having to stand in line 3 times. (One time up to the front counter.) They have some incorrect info in my record that says I am allergic to this med so they were calling my doctor while I was right there. MD is all concerned and calling me because they think meds might be dispensed that cause a deadly problem. CVS finally just asked me. I have never reported being allergic. Don't know where they got that info. They also have my name misspelled. A friend of mine who was there at the same time picking up several meds discovered when he got to his car that one item was not included. When I tried to call today to straighten things out they have an incorrect phone number on their paperwork that accompanies the meds. Next day I called to straighten things out. I'm on hold for 13 min before I get someone. The pharmacists and techs here really seem to be hard working , intelligent people . I feel sorry for them because they are always running at 1000 mph. They are overwhelmed. Perhaps there is just too much volume or their systems work correctly. I'm afraid their health is at risk. So give both yourself and them a break from the stress and get your prescription filled elsewhere. read more

Bad service on the pharmacy side. They took rx night before around 8 pm, asked if I was going to shop while they filled it and I told them no I would just come back in the am for it they threw it to the back of the pile. Come next day it's 12 pm and it's still not filled. They said they had a lot of rx come in that morning disregarding I dropped it off night before! Horrible and careless. Will never bring rx here again. read more

30 minute wait for the pharmacy every single time ... don't bother. Better off going next door to save mart or to a Walgreens or Walmart.

The pharmacy is one that I will no longer use. Waits are bad. Certain staff at the pharmacy are very nice but one young woman is very unpleasant and rude. Auto refill prescriptions do not function with the timing and the line waits during peak periods are long (do not have enough staff to service). read more

This is strictly for the pharmacy. Terrible, terrible experiences. Line is always too long, counter clerks never know what they're doing and take forrrrrever to locate your prescription. It's unbelievably disorganized back there. Once I even saw my Rx sitting out and pointed to it but they said no that's not it, only to sift through dozens of other people's Rx's before going back to the one I originally pointed to. There's also a guy named Ryan there who always acts like he's busier than GOD and won't let you finish your sentence before he cuts you off just to tell you how far behind they are. I'm grateful to have moved out of town recently so will start filling my Rx's elsewhere. read more

Even giving them a one star is too much ! They are late on giving prescriptions make all kinds of hurdles to fill medications make people feel like they are doing something wrong when getting their mediations for their disabled parent. Wait time is extreme even after giving them the whole day to fill prescription. Pharmacist act like the police instead of care providers ! read more

I usually go to this store and most of the staff are very customer friendly except for the cashier today with long red hair Marty . I made a mistake of asking for a paper receipt after I told her no and she was very unhappy since she told me that I have to wait for another lady to come back from her break to print the receipt . I explained to her that it was for business that why I asked for a paper receipt . She seemed very hyper and doesn't want anybody to explain or finish her sentence . I heard her repeating to a customer who was leaving "have a nice day " when the customer didn't hear her she repeated it louder and sarcastically "have a nice day sir ". She strikes me as somebody who wants to control everybody . Hope she improves her customer service skills . read more

I am sorry for those that have had a bad experience however in my opinion there has never been a more caring and helpful group of pharmacists. I am chronically ill and am always having issues with my insurance. The staff is extremely knowledgeable as well as truly caring. The management of the pharmacy has gone above and beyond to help me with working with my insurance as well as helping to inform me about many things. I give them an A+ for work ethic, and knowledge. read more

Just what you would expect from a CVS. Nothing out of the ordinary. I come here for my persecution so I'm here pretty often. Service is fine. Those that work here are pretty friendly and obliging. I do feel like this CVS pretty large and well stocked in comparison. Except when they run out of my prescription and I have to go somewhere else. I do wish they had a drive-thru though. read more

We transferred to this pharmacy last week -- BIG MISTAKE -- will transfer OUT!! LONG PHONE HOLDS -- my husband right now is on hold OVER 40 MINUTES. Couple days ago he was also on hold for over 20 min. I called on my phone while he was still waiting & they picked mine up!! They DON'T answer calls by turn. What the hay?? Ridiculous! Bye bye for good!! ZERO STARS read more

One of the worst pharmacies I have ever been too. They didn't have my order ready when they said they would. I waited for hours. The line at 5pm is insane and they only have one rude person working the line. This will be my last time going to this pharmacy. Even though they are by my home, I will go elsewhere in the near future. read more

Pharmacy techs need a HARD lesson that the customers have a choice to have prescriptions filled there or elsewhere. I have had several clerks behave as I am an inconvenience to other busy work that they may have to complete. They need to understand that some customers may be sick or in pain when they are picking meds. To leave a line 3 deep, that you pointedly ignore while you alphabetize is not acceptable. After 20 years, I will shop for a store that values customers. I will miss the clerks at the front that always have a cheerful smile and greeting, but I can no longer tolerate the rudeness in the pharmacy department. read more

Horrible automated phone answering system for the pharmacy. I am seeing a lot of negative posts about the pharmacy, I guess I'll be trying someplace else. read more

Great customer service! A man named Craig was very helpful and reminded me to check for my coupons. Thanks to him I saved a lot!