This is a really down in it's luck CVS…read more There are a ton of vagrants out front and the front door doesn't work and is propped open. A lot of the shelves were empty, almost everything is locked up, and it feels a bit grimy. It was a wasted trip for us since it turns out our vaccination isn't covered by our insurance (the pharmacy tech also had an issue checking us in and reviewing our accounts) and the check stand (no self check out) had a line of five people deep that wasn't going anywhere so I put back the candies I'd picked up and left. To be honest I never see us ever coming back to this location, we don't see these issues at our local Walnut Creek CVS and we're always able to use their self check out to be in and out quickly, so overall I think two stars is right on the nose.

Boosie place of business...would not send over medication to Safeway they had me go back and forth…read morefor two days before I just gave up and went all the way to pleasant hill.

Alright peeps so this will be short and straight to the point…read more If you can change your location to pick up your medication or anything in this store I suggest you change it immediately. Unless you want to wait 1-2hrs to get your prescriptions and 30min to check out in the front. The drive thru is not not open which makes it more difficult to get your meds. Not only that but there is one lady that looks Samoan helps one person and then goes and gets distracted for 10 min comes back helps again and goes off again. This is BS customer service sucks at this store. Not to mention almost everything is locked up so if you wanted to get something from nail clippers or nails stuff or make up or electrical toothbrush heads you must wait till someone hears the ring on the over head and comes to you after you waiting that long. Walgreens or to any store if you have these stuff locked up be sure to schedule people that can come and open these locks when customers need them. If not then leave them unlocked you wanted them secure but now paying customers are getting frustrated that we have to wait multiple times to get something at this store. Will we go back to this store sorry but no I just switched my stuff back to another location at a better place that does value customers and does want to make sales.

Worst pharmacy in the Bay Area! They never have enough…read morepeople working and the lines are horrible!

Busy store in a convenient location. I've had good and not so good experiences with waiting lines;…read morerecently I've seen improvements in the pharmacy's staffing and efficiency. Tip: make sure to download the Express app and upload your prescriptions - that way you can use the short line because there are often 3+ people in the regular line for prescription pick-up. Be aware: the pharmacy closes from 12:30 to 1:30 pm for lunch. I've been caught a couple of times forgetting this, and I see several other comments about the inconvenience. Overall, the CVS staff is friendly and the store is clean and organized. A large selection of products - I'm almost always able to find what I'm looking for - except Luden's Sugar Free Cherry lozenges (bummer). They have several self-checkout machines to get in and out quickly. Plenty of parking available.

I was in quite a few weeks ago and there was this really nice checker named Teresa an older lady…read morevery sweet. She was very helpful.

The pharmacy had what the doctor ordered. Got a call from pharmacy and pick up was a snap…read more The issue arose when I went to take my med. The aluminum seal was partially unsealed and it was too late to return to get a replacement: pharmacy is closed and I am due for my dose. Counted the pills--all there so took my dose. Tried calling the next day. The pharmacy terminated the call twice. Check your prescriptions that are filled to make sure the tamper-proof seal is intact before walking out.

Update: I've been coming here for over a year now, and Akram has been consistently outstanding…read more He's helped me navigate some complicated prescription issues and always goes the extra mile to make sure everything gets sorted out. He genuinely cares about his customers, which is rare these days. Still an easy five stars!!

After getting disconnected multiple times, I called back and asked to speak with the Pharmacy…read moreManager. I was told the Pharmacy Manager wasn't available, so I asked to speak with any manager. The manager told me he thinks the Pharmacy Manager's name was "Lau" (he spelled it) and that the pharmacist answering the phones might be "Shemma." I told him that I had already been disconnected multiple times and was just trying to get my prescription. The manager wasn't rude, but it didn't really feel like I was talking to someone who was concerned about fixing the issue. I expected a little more urgency since why are the pharmacy staff acting like they answering calls and disconnecting them on "accident". Instead, the only solution offered was to transfer me back to the pharmacy and let them know I was waiting on the phone. When someone answered, I asked if her name was Shemma. She immediately responded, "Nope," and transferred me. I was connected to Shemma. I realized she wasn't the same person that had disconnected my earlier calls because her voice sounded different from the employee who had answered before. Since Shemma stayed on the line, I decided to ask about my medication and a possible prescription transfer between Walgreens locations. I explained that my regular Walgreens told me that if this location had the medication in stock, they could request the prescription transfer. Shemma told me, "No, I can't do that. Call that Walgreens to transfer it." This completely conflicted with what I had already been told, and I felt like I was being talked over. My biggest concern is still the employee who initially answered the phone. After one of the disconnections, I called back and asked for her name first because I wanted to know who was disconnecting the calls. I figured if the call got disconnected again, at least I would know who I had spoken with. When I asked for her name, she responded, "Sure," and the call was disconnected. This is another reason I strongly recommend asking for the employee's name at the beginning of the call. I feel like people are less tough when they know you know who they are. If you need to follow up, file a complaint, or reference a specific interaction, having the employee's name can make that process a lot easier. With that being said, I don't need my prescription to be filled here anymore. Goodluck to ya if you have to call this pharmacy.

I was out taking care of Business!!…read more I got a Junk Food Craving!!! So I rolled to this Walgreens!!! I rolled in and found this place has a Huge Candy Section!!! I stocked up and grabbed a few bottles of Coke also!!! They only had one Cashier and she seemed stressed out!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand strong!!! Number 34 of the top 50 most Prolific Yelp Elites of 2025!!!

I always speak to staff in a respectful and friendly way but regardless I'm met with rudeness at…read morethis place. Answering someone's question while you turn your back and walk away is not ok.

I scheduled Covid/Flu shots twice through the CVS mobile app and both times CVS Pharmacy advised me…read moreupon arrival they did not have anyone available to administer the shots. Apparetnly they have a known system glitch as this has impacted others and they are either too busy or are not capable of notifying customers (they have my phone and e-mail) to cancel the appointment. Get the "we're very sorry" which really doesn't cut it. Either fix the KNOWN problem or develop a painful work-around until a solution is in place. Do not claim to be helpless in this process of providing semi-professional customer service. Arrived as a walk-in at 12:30 on 8/5 and waited 30 minutes (no other person ahead of me), Never again will I step inside this store for anything.

I spent 15 minutes trying to find an item …read more No luck I looked for an employee ( red vest ) to help me Outside of the registers there was no employee to be found ANYWHERE The info kiosk only had my item ONLINE , and could not tell me where it might be in the store or the price The registers had long lines and there was NO ONE at the customer service desk to help out The management here has completely failed the customers !! But Im sure the employee cost margin looks good on paper Time to call Corporate!

The worst run target in the area…read more They will have a long line and one register open. They'll be 20 people in the self serve line which only has 4 registers and one is always broke and they refuse to get a new person on one the regular registers. I don't get it. You see this giant line of people going well into the aisle and target employers walking around laughing and doing nothing and no new register will be open. When this store eventually goes out of business, and trust me a store this poorly run always does, no one will shed a tear. The one time I got into a regular line, the guy at the register was going so slow and it looked like he was talking to the person he was checking out but she didn't seem interested. Then upon further inspection, he was rapping to himself and the lady was super uncomfortsble because it was so unprofessional and he was purposely going super slow while he was rapping Then halfway through he stops to look at some pictures on another employees phone while everyone in line is just standing there. This type of "work ethic" is encouraged at this place I just put my items down and left the store. Never again.

I came to browse, didn't end up buying anything. Store was clean and fine. It is in the same…read moreplaza as Whole Foods.

My vet ordered a 90 pills for my dog, they didn't have 90 pills and they dispensed 20 and ordered…read morethe rest. When I returned they first said to return in 30 min. When I returned they said to come back in 20 days because they already gave me 20 pills. Unbelievable. Never again will I order any meds from Walgreens .