Updated 2026 review - This CVS has been through a revamp and remodel to prevent theft. At one time or another, I've been shopping when theft had occurred and while they've tried security, it didnt seem to help with theft. They now have the expensive items or easy-to-steal or mostly stolen items locked-up. Which is great for the business, but not so much for loyal customers when you want to grab, pay and go. Today I didnt mind as there was time to get my items. I shop here occasionally as I am an ExtraCard member and get free shipping for items, I typically opt to use that benefit. They offer this for $5 a month plus you recieve $10 in extracareBucks each month! Its a win-win. In any event, I've never had a bad experience. Employees are always nice, I have not utilized the pharmacy in a few years since switching insurances but did notice that they are closed for lunch, so be mindful. Photo is quick, while some items/photo may be out of stock during promotional time, they are good about informing you. If you are coming at the end of the week, be mindful that couponers may have cleared some of the items you came shopping for! I have used ordering online and pickup in store at this location as well, and never had an issue. Since the last time I came shopping, things have been moved around. So glad they are still here and you can still find some amazing deals especially with the manufacturer coupons, CVS personalized coupons and the cash back "extraBucks" - it has definitely changed how couponing was pre-covid but still better than paying full price when compared to the inflation of everything nowadays! read more

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If I could give this place 0 stars I would I was simply waiting for my ups order and the skinny young cashier tried to intimidate me looking at me crazy telling me to relax like girl I'm simply waiting for you telling me her machine wasn't working I guess it wasn't charged last time I come here she was literally trying to make me feel unsafe like just do your job and let me leave I work in customer service and I would never make anyone feel uncomfortable in an establishment that's I'm working at her name is Anna by the way read more

This is solely based on my experience with the chubbie guy with the earrings at the front. Seriously the rudest employee for no reason all the time to me. Then I figured out why. I'm never rude to service workers, so I'm still all nice because who cares. He was at register once again, so here we go. I check out and let him know I don't need my receipt, he tells me "you know you have hands, so you can take go it to the trash out front." I grab it because whatever, and he proceeds the say the MOST RACIST COMMENT UNDER HIS BREATH as I walk away. Now I know why he always looks at me with disgust every time I go in. Sad to know that racism is still alive and well in California in 2025. read more

Horrendous Call in prescriptions 10 x and the meds still aren't ready Do not use this pharmacy they're incompetent read more

This is for the pharmacist Omar he wasn't very nice when my mom just asked how many mls are in the pneumococcal vaccine and he dropped the syringe and started getting and attitude with her. She said to him politely "I am just asking." If that's the way someone is just asking a simple question you shouldn't be working in health care. read more

It would be helpful if yelp provided a means to rate the Pharmacy at this location (Chula Vista, Third Avenue Extension) separate from the store. The store rates two stars while the pharmacy rates a well earned four stars. They would be five stars if they were not co-located with the store. I dealt with two Pharmacists and one other, probably a Pharmacy Technician. They were professional in every sense, pleasing, and welcoming. I had a minor issue and had to go back several days later. That problem was dealt with immediately and to my total satisfaction by the same Pharmacist I saw in my initial visit. Perhaps he recognized me. One last comment: Effectively there are two separate businesses under one roof and within the same corporation. Reviews should be very specific. This CVS location has seen several very generic and under justified critical reviews. read more

Love this location it's so organized and the staff is extremely helpful. Had a way better experience attempting to pick up my grandma Trulicity insulin. Previous CVS wasn't helpful thankfully I was able to transfer my grandma prescriptions to this location. I appreciate the staff help to print out a form to provide to the physician. Overall a positive experience and this location is fully stocked. Highly recommend this location and it's 24hrs including drive thru. read more

CVS Pharmacy - Pick up meds 2nd location - Drugstores Near Me - Chula Vista, California

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if i could rate zero star i would, always came here for the drive thru for convenience but the like who work here are laughably rude. like i can't believe how they are sometimes. never have my prescriptions ready and i called ahead and i left a message according to the automated voice message and got a call back just to hear "WE DONT HAVE IT" and to find it at another pharmacy and they hung up... i can't believe how incompetent and rude they are ive never been treated this disrespectfully read more

Knowledgeable pharmacist great hours fast service easy entrance and exit great staff at CVS

I came to CVS to buy some some products as well as to get some pictures of developed. I ask the pharmacist where the restrooms where located. They told me the restrooms were not for customers. So I left . The place where I spend my money at , does not have any restrooms available for us to use I do not give them my business. just how i feel. read more

CVS Pharmacy - Drugstores Near Me - Chula Vista, California

The lady with heavy make up has very bad customer service. I waited for long but seems my request is unattended. Terrible customer service. They should be fired and hire someone more professional, caring & compassionate. Or let them take a course in customer service. I hope the HR department will take a serious look at this. They are the mirror of the company. Such a bad experience. read more

Bunch of incompetent kids left in the pharmacy while the pharmacist is out for lunch for a very lengthy time. I've never had an issue with my insurance and this kid had no idea what numbers to input and had to call several ppl for help and then asked me to pay for it and that they would reimburse me. Absolutely ridiculous. read more

If you have a small child you may want to consider the other cvs on third Ave. by the DMV they are open 24 hours and they are bigger and have more selection. You never know when your child is going to get sick. read more

Horrible CVS. One of the worst I've been too!! 4 hour wait for a walk in? I'm waiting prescription. Still 4 hours!!! Then I called to check to see if the prescriptions for my son were finally ready and I waited 7 minutes before anybody even picked up the phone!!! Ridiculous!!!!!!! The customer service associate was very nice and apologized for the wait but this is totally unacceptable!!!! This medicine was for my son asthma. I will never ever be going back to this particular CVS!!!!! They are severely understaffed. Poor customer service CVS. read more

CVS Pharmacy - Drugstores Near Me - Chula Vista, California

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customer service from the 2 girls working there is below terrible, bad attitude, poor customer service, the store is in filthy conditions

The pharmacist who worked Saturday evening on 12/10/22 is about the least compassionate pharmacist I've ever come across. We will never get our prescription filled there ever again. I got there 10 minutes before closing and they wouldn't fill my prescription. They will never get my business. I don't recommend anyone reading this to get their prescriptions filled here. I fact I removed all prescriptions from my entire household to Sav-on. One more thing, we went back on the morning of 12/11/22, and the staff they all gave me and my wife an attitude like they can care less if they lose us as customers. If corporate is reading this, please fix this pharmacy. We will call corporate either way.. And by the way, we got the prescription switched to Sav-on on third and J, inside Albertsons. What a difference! Very professional, and they already solved our problem. And the same medication (Benzonatate) would cost $34 at CVS. Sav-on got it for us for $12 read more

This CVS pharmacy has worts drive thru service and phone service. Drive thru takes for ever to attend you. The phone service has you on hold for more that 15minutes.... don't go to the CVS pharmacy by the 54 freeway in Chula Vista 91910 read more

I honestly don't come here often but I had free $3.00 coupon to use before it expires. I was thirsty and wanted something cold to drink. CVS is perfect for drinks and snacks. I was looking for 2 drinks for $3.00 but only Coke products were 2 for $3.00. I got my daughter a drink which wasn't $1.50 but cost more. It was fine. I paid $3.64 but minus the $3.00 coupon, I only paid .64 cents. Not bad. I needed to use the restroom but both restrooms were out of order. You could at least fix up the restrooms. Highly disappointed in that. I passed the makeup section and I was impressed. More selection here but not as many choices of the brands. I was very tempted to get more makeup but got drinks instead. I walked out with my daughter and she saw Chula Vista police and this location must be ghetto where cops have to be hanging around but they ended up leaving. This must be a sketchy location for CVS since they are near the freeway. I may be back. read more

I was not feeling well so I made an appointment on the CVS website to get tested for COVID. For everything out, got a confirmation of my test appointment, ok great. Then the day off the appointment, I get a text saying it has been cancelled. It gives me a phone number to call and reschedule. I cashed it and asked the customer service person about my test. She tells me it's still on, that there are a bunch of random cancellation texts bring sent out on accident. I go there for the test, and when I get there, they tell me nope, we're done testing for the day. Excellent. Thanks. Oh but she offered to give me the same phone number so I could reschedule. read more

Just a joke !! Called about 3 times in the last hour and they kept hanging up the phone call. Someone would pick up then place me on hold pick up again and then disconnected...3 times.. the phone didn't even get picked up on the last time. Well i ended up coming in and guess what. The youngest lady on register says "can i just not pick up the phone anymore, like they can't hear me anyways." And the asian looking manager with tattoos just laughs. And she reply's "we have to answer at the home office." So they know the phone doesn't work.. haven't fixed it. And don't answer the phone where they know it works... WOW! Thanks anyways! read more

Normally it is cool but today I went in to use there free atm. I was in and out in 2 minutes but after I left an employee followed out and questioned me even tho I went straight to the atm and left. I hope the management team review this because it was uncalled for especially since there atm is right next to the door read more

the worst customer service .... I waited at the register for 10 minutes while the manager is hiding in the back room whit the cashier .... nobody in the front of the store by the register ... .. not a single employee insight and when the manager finally comes out doesn't even apologize for it.. .. Very disappointed........ read more

This review is for covid testing. My appointment was at 11:50, 5 cars were there when I got there. it is now 12:41 and only 2 cars have went through that window the car will literally sit by the window for 15 minutes before anybody approaches the window. If I wanted to wait that long I would go to a walk in clinic. I made an appointment for a reason so I'm not stuck waiting for an hr feeling sick. If I felt like I was so sick I had to wait I would but I dnt so im out. read more

I purchased a product yesterday. It did not perform as advertised so I went to return it. I showed the clerk the problem, and the receipt and requested my money back. I was told I'd have to give my I.D. card in order to receive a refund, despite my providing the receipt. I was told it was the only way I could get a refund because it was store policy. I asked to know where in the store the policy was posted so consumers could make an "informed decision" about buying something in any CVS and was told there was no notice posted regarding a refund...just one online. I was advised to check it out, which I later did. Had I known my I.D. would be scanned into some database I would not have made any purchase at any CVS in America. read more

This is quite literally the worst pharmacy they always get my prescription wrong and No one there ever seems to know what's going on I can't tell you how many times I've driven there and wasted my time read more

Long wait, even when you call them no one is answering the phone. I dont think someone is working In this Pharmacy.

This place is an understaffed shit hole. Had a drive thru Covid test scheduled for 2:00 pm and I didn't get to the window until 2:45. The tech clearly didn't know a single thing he was doing. Absolute trash. read more

Good offers good employees so sad they close one at Chula Vista but still another ones around thank you for your services

At check out the cashier was having a hard time with the transaction. She called the supervisor who said she couldn't do anything to help. Poor customer service. Avoid store at all cost. read more

The place is under staffed, was told my simple eye drops would be ready in 15 minutes, wrong took 35 minutes to finally call my name. I've tried to give them the benefit of the doubt but just tired of the constant poor service. Staff not friendly at all or knowledgeable - when I asked if the drops need to be refrigerated, they didn't even know. When one of the staff came in with donuts, they finally showed emotion. Will do my damnedest to avoid this pharmacy in the future. read more

I'll have to admit the only reason I visit this CVS store is for the extraordinary employees who work there. There is one in particular that makes me want to visit every day if I could. Diana's smile and warmth is second to none. She is very helpful and a beautiful woman to boot. I can tell that she manages her team with a positive and upbeat work ethic. It shows in the other employees attitudes. Keep up the good work Diana! read more

The worst selection of household cleaners I've ever seen at a drugstore. Understaffed, only two people for a huge, long line and both working on the same issue. Lastly: cleaners in the same aisle as liquor? Awwwkwaaard! read more

CVS Pharmacy - Drugstores Near Me - Chula Vista, California

24hr store but the pharmacy is not. They have a drive through pharmacy too. Adjacent to Starbucks so get your coffee first. Get the app because it's convenient. read more

CVS Pharmacy - Pharmacy hours as shown on the drive thru window. - Drugstores Near Me - Chula Vista, California

Hands down best CVS Pharmacy!!! The pharmacist at 3rd st CVS are fast, friendly and compassionate. I am so thankful for how they treat their customers. read more

This store is so wonderful. I LOVE THEM. I stopped in today to pick up a one hour photo order. It was there, and ready. I had some questions, and they literally put everything on hold to answer my question professionally and thoroughly. The staff here is always pleasant and helpful, and I want to share!!! THANK YOU CVS! read more

The employees at the pharmacy are rude and useless they don't know what they are doing most of the time and don't even ask the pharmacist for help when it's very clear they need a pharmacist. Save yourself a wasted time and go somewhere else read more

I ordered from cvs curbside pickup at exactly 2:40pm and received a conformation email saying they'd text message me when my supplies would be ready giving me the timeline of before or exactly 3:40pm I then made sure I was at the cvs location before 3:40pm I parked and waited for an additional 20 minutes . still no text message or email annoyed I went inside the cvs and asked if my order was ready which defeats the whole purpose of curbside pickup The cashier had no idea what I was talking about and took an additional 20 minutes figuring out how to use the app and get my things, mind you I only ordered three items she blamed the app saying it wasn't working for all cvs locations. read more

I urge any friends and family to be very weary of CVS Pharmacy as a store..I shopped there last week and after getting my prescription filled I decided to buy a few items that were on special and I went to the counter to pay and give them extra card care number... They told me the system was down and the Manager was rude and just told be to pay full price or don't buy it... It was getting late and I didn't want to have to go to another store so I just paid and figured I would just call corporate in the morning to get my money refunded I was over charged..I called the next day and they said the system was down call next week.. So I just called again and waited for forty five minutes on the phone only to be told there's nothing they can do?? I was in utter shock..I wasted all that time only to have my money stolen by a huge chain.. Guess I'll be getting my meds somewhere else and I'm only ranting too warn others to be careful!! read more

People here are are very nice but sometimes you will encounter problems. As a couponer its aggravates me when their machines dont work properly and sometimes cashiers are not willing to help you understand why that had happened. Instead of saying "that whats the machine says" I was hoping that they will say "let me explain to you why". So 3 stars for them just cause of the friendliness of some employees. read more

Open 24 hours for those contact solution emergencies! When you don't want to go to Walmart.