Don't go here. The pharmacy staff are incompetent and rude and lie to you making you waste time…read moreand gas money. Hope you have a nice life making 20 dollars an hour the rest of your life broke ass

Around 9am I go into the store I look at the gift cards and choose 2 different ones and place in my…read moreshopping cart. Proceed down the candy aisle back to where the laundry detergents and such are located. Over the speaker system I hear customer service to the laundry aisle. No one around but me. Really!!! Not going to steal laundry soap. I get a air freshener and proceed to leave the store. Went to the front counter no one there but shortly a lady came to help me. I was nicely dressed not being suspicious just found to be extremely rude.

Updated 2026 review -…read more This CVS has been through a revamp and remodel to prevent theft. At one time or another, I've been shopping when theft had occurred and while they've tried security, it didnt seem to help with theft. They now have the expensive items or easy-to-steal or mostly stolen items locked-up. Which is great for the business, but not so much for loyal customers when you want to grab, pay and go. Today I didnt mind as there was time to get my items. I shop here occasionally as I am an ExtraCard member and get free shipping for items, I typically opt to use that benefit. They offer this for $5 a month plus you recieve $10 in extracareBucks each month! Its a win-win. In any event, I've never had a bad experience. Employees are always nice, I have not utilized the pharmacy in a few years since switching insurances but did notice that they are closed for lunch, so be mindful. Photo is quick, while some items/photo may be out of stock during promotional time, they are good about informing you. If you are coming at the end of the week, be mindful that couponers may have cleared some of the items you came shopping for! I have used ordering online and pickup in store at this location as well, and never had an issue. Since the last time I came shopping, things have been moved around. So glad they are still here and you can still find some amazing deals especially with the manufacturer coupons, CVS personalized coupons and the cash back "extraBucks" - it has definitely changed how couponing was pre-covid but still better than paying full price when compared to the inflation of everything nowadays!

This is just for the pharmacy. I needed something answered and the guy who was help me went to ask…read moresome woman named raka I don't believe this is the correct spelling but that's what it sounded like. Anyways she was not interested in helping. Her response was "I don't know call your insurance" why?!!! Do these people work w the public?!. I guess cvs doesn't care about that.

Ivan is the best. He should be promoted. His knowledge in photo department and his amazing customer…read moreservice was so appreciated!

Incompetence doesn't do it justice. By far the WORST customer service experience. Over 20 minutes…read moreof wait time to pick up prescriptions. Have been on hold for over 30 mins and pharmacy has hung up twice. Spoke to the manager and they just transferred me back on hold.

Today, Omar Librado…read moreprovided me with excellent and professional service @ CVS on East Palomar St Chula Vista. He is always very helpful and caring. I highly appreciate the good customer service. Keep up the good work Librado! Sincerely, Xochitl Perez

Today I went inside to a flu shot The pharmacist was so…read morewonderful and even when they so busy. And I need to see what I could pick up a wrist band for nausea. Our buddy is going on trip So he need some great alternatives. I pick up a some small over the counter medicines Benadryl and shampoo and I had a good $10 coupon too since I received a flu I pick up something's for myself too

The staff are nice and helpful. The pharmacy staff especially. Be aware that the morning pharmacist…read moregoes to lunch some time around 11-1 so if you have a medicine that requires a pharmacist, you will have to wait till they get back. The stock is lacking with a lot of empty shelves. I come here regularly.

We were so excited to get thrifty ice cream because I mean we grew up with it. We were excited that…read morethey had all the tubs full when we got there. We got served and well It was soft because i think they were new which we understand. But when we got to the car we noticed they jipped us and didnt even fill the whole cone so it was disappointing.

Walmart needs to hire better employees. I myself work for retail and let me tell you I have better…read morecustomer service. I went to buy stuff from the cosmetic department, and the lady didn't even smile or greet me like if she didn't like her job. Need better customer service with a smile.

i would like to give a shout out to Brian. He has worked there for some time. He always has a smile…read moreon his face. He goes above and beyond. That kind of give a care attitude is rare today. He deserved recognition. Thank you for all you do Brian!

On July 17 at approximately 8:43 a.m., I visited this CVS, which I have been shopping at for years…read more One reason I often stop here is that there are very few public restrooms in the area. In the past, the employees have always been kind and have allowed me to use the restroom. This time, however, (a heavy-set woman with shoulder-length gray hair around 40-50 years scheduled this day and time) told me the restroom was "only for clients." I had just made a purchase, so I explained that I was, in fact, a customer. She then changed her explanation and said the restroom was "only for pharmacy customers," even though the pharmacy did not open until 9:00 a.m. I am a 74-year-old woman and have been a loyal CVS customer for decades. Just a few days before this visit, I spent over $50 on vitamins and other items at this same store. I felt disrespected by the way I was treated, especially after making a purchase right in front of the employee. Being given inconsistent explanations was frustrating and unnecessary. I had planned to continue shopping that morning, but because I urgently needed to use a restroom, I had to leave the store and walk a considerable distance to find one elsewhere. At my age, this was especially difficult. I have never been treated this way by any of the other employees at this location, who have always been courteous and helpful. If this CVS were not so close to my home, I would seriously consider shopping elsewhere. I hope management addresses this situation so other long-time customers are treated with more courtesy and respect.

I have been to many many CVS stores throughout LA & OC, but wowaaa this was the longest pharmacy…read morepick up line I've ever experienced. Granted is was around 5PM so it was a busy time but still. Staff were nice and I know they have so much to do but that line... I have no words. I was there for 45 mins. When you're not feeling well that can feel a lot longer. It is right next to an Urgent Care so it was convenient in that way. Big parking lot too. Good luck out there!

I visited this location on the morning of Fourth of July. First of all, it's great that they…read moreactually are open on this day. I was able to walk right in and they had so many sales on merchandise and apparel that I was excited. I really appreciated that they had so many varieties and selections of Independence Day bathing suits. This visit was great because I found a couple of new items in the apparel area that the other Walmarts did not have yet. Yay! Great store with great items. The downside is that they did not have enough cashiers for the customers that were there. I literally saw about 20 workers just walking around the store. And then they only had self checkouts open, which was weird. With this many customers, you should definitely have enough cashiers to check them out. The self checkouts were way backed up and I think the line went about 22 people for each self checkout area.

I went to the Otay Ranch Super Center Walmart at 9:15 PM on August 1st. I picked out some clothing…read more I went to the dressing room to try something on to find the right size. I was told they're locked at 9:00 PM. There were plenty of employees but none would open the changing rooms. The store doesn't close till 11:00. This seems like a poor policy.

Been coming to this Rite Aid at Bonita Point Plaza in Chula Vista for many years for cosmetic's,…read moreprescription, gift cards, alcohol etc., etc. The employees of the store and Pharmacist are always polite and very friendly. I've never had a bad experience everyone always seems to be in a good mood and it's nice to be acknowledged when you first walk in, someone often times welcomes you. I recommend this location.

I was helped my Chris over the phone and he helped me get my medication ASAP. He was patient and…read morevery resourceful! The pharmacist Kathandra (sorry for misspelling the name) is very kind and explained to me how to properly take my medicine with food to avoid an upset stomach

Absolutely the most disappointing experience at the pharmacy. I went to pick up my disabled…read morefather's meds, which I have done for almost a decade at this location. I was picking up pain meds and questioned over and over about why. I am not only an IHSS in home care giver and that is on file. But I am also his daughter who gives them ID every time. It is always the older male pharmacist who has personally filled the same meds for me over the years. Then after almost 10 minutes of questioning tells me he won't give my dad the meds again till his doctor gives him a urine drug test. Basically accusing me of taking my father's meds!!! Gross abuse of authority and down right disrespect to care givers. Never again

We came for Thrifty ice cream and the woman behind the counter told us she couldn't serve us ice…read morecream because they close at 9 ... dear reader, it was 8:30!