One girl has been nice to me and to be honest I liked this place, but I could see some of them…read morewhere very temperamental. I get thousands of dollars worth of meds a month so they are making bank off me. And I'm paying for a service. Which lately I'm not in the mood for attitude when I'm paying you. Soo, with that, I will be taking my thousands of dollars per month to another local business that appreciates my business. Thank you to the one girl that always was nice to me.

I've used this pharmacy since they opened. They are the best! Always friendly and willing to bend…read moreover backwards to make sure I have what I need when I need it. I'm willing to drive ten miles past100 other pharmacies just to use Chula Vista Pharmacy.

Updated 2026 review -…read more This CVS has been through a revamp and remodel to prevent theft. At one time or another, I've been shopping when theft had occurred and while they've tried security, it didnt seem to help with theft. They now have the expensive items or easy-to-steal or mostly stolen items locked-up. Which is great for the business, but not so much for loyal customers when you want to grab, pay and go. Today I didnt mind as there was time to get my items. I shop here occasionally as I am an ExtraCard member and get free shipping for items, I typically opt to use that benefit. They offer this for $5 a month plus you recieve $10 in extracareBucks each month! Its a win-win. In any event, I've never had a bad experience. Employees are always nice, I have not utilized the pharmacy in a few years since switching insurances but did notice that they are closed for lunch, so be mindful. Photo is quick, while some items/photo may be out of stock during promotional time, they are good about informing you. If you are coming at the end of the week, be mindful that couponers may have cleared some of the items you came shopping for! I have used ordering online and pickup in store at this location as well, and never had an issue. Since the last time I came shopping, things have been moved around. So glad they are still here and you can still find some amazing deals especially with the manufacturer coupons, CVS personalized coupons and the cash back "extraBucks" - it has definitely changed how couponing was pre-covid but still better than paying full price when compared to the inflation of everything nowadays!

This is just for the pharmacy. I needed something answered and the guy who was help me went to ask…read moresome woman named raka I don't believe this is the correct spelling but that's what it sounded like. Anyways she was not interested in helping. Her response was "I don't know call your insurance" why?!!! Do these people work w the public?!. I guess cvs doesn't care about that.

I was frustrated because of my picture were not coming out right. Heidy help me and I was able to…read moreget my daughters graduation pictures. She was super friendly . John was super nice too .

Incompetent. Don't answer the phone spend half an hour waiting and they just hang up. Forget to…read moresend orders for medication and let me run out. Put medication on hold but then can't explain why. Can't process my COB insurance, make me wait 20 minutes while they figure it out each time. Staff not fully trained on billing process.

I have been to many many CVS stores throughout LA & OC, but wowaaa this was the longest pharmacy…read morepick up line I've ever experienced. Granted is was around 5PM so it was a busy time but still. Staff were nice and I know they have so much to do but that line... I have no words. I was there for 45 mins. When you're not feeling well that can feel a lot longer. It is right next to an Urgent Care so it was convenient in that way. Big parking lot too. Good luck out there!

On July 17 at approximately 8:43 a.m., I visited this CVS, which I have been shopping at for years…read more One reason I often stop here is that there are very few public restrooms in the area. In the past, the employees have always been kind and have allowed me to use the restroom. This time, however, (a heavy-set woman with shoulder-length gray hair around 40-50 years scheduled this day and time) told me the restroom was "only for clients." I had just made a purchase, so I explained that I was, in fact, a customer. She then changed her explanation and said the restroom was "only for pharmacy customers," even though the pharmacy did not open until 9:00 a.m. I am a 74-year-old woman and have been a loyal CVS customer for decades. Just a few days before this visit, I spent over $50 on vitamins and other items at this same store. I felt disrespected by the way I was treated, especially after making a purchase right in front of the employee. Being given inconsistent explanations was frustrating and unnecessary. I had planned to continue shopping that morning, but because I urgently needed to use a restroom, I had to leave the store and walk a considerable distance to find one elsewhere. At my age, this was especially difficult. I have never been treated this way by any of the other employees at this location, who have always been courteous and helpful. If this CVS were not so close to my home, I would seriously consider shopping elsewhere. I hope management addresses this situation so other long-time customers are treated with more courtesy and respect.

The staff are nice and helpful. The pharmacy staff especially. Be aware that the morning pharmacist…read moregoes to lunch some time around 11-1 so if you have a medicine that requires a pharmacist, you will have to wait till they get back. The stock is lacking with a lot of empty shelves. I come here regularly.

We were so excited to get thrifty ice cream because I mean we grew up with it. We were excited that…read morethey had all the tubs full when we got there. We got served and well It was soft because i think they were new which we understand. But when we got to the car we noticed they jipped us and didnt even fill the whole cone so it was disappointing.

I didn't understand the low rating this Rite Aid has until I looked at how old most of bad reviews…read morewere. I have been going to this Rite Aid for years and years. Yes, sometimes there is a wait -- usually when the after school and after work people drop in. I avoid those times. I was there this afternoon and there was no line. I was helped immediately. There were a couple of problems with my insurance billing (not Rite Aid's problem but I am covered by two insurances and sometimes there is conflict) but they alerted me to it and we made a plan to straighten it out. No problem and it will save me a lot of money. How could you ask for better service than that?

Absolutely the most disappointing experience at the pharmacy. I went to pick up my disabled…read morefather's meds, which I have done for almost a decade at this location. I was picking up pain meds and questioned over and over about why. I am not only an IHSS in home care giver and that is on file. But I am also his daughter who gives them ID every time. It is always the older male pharmacist who has personally filled the same meds for me over the years. Then after almost 10 minutes of questioning tells me he won't give my dad the meds again till his doctor gives him a urine drug test. Basically accusing me of taking my father's meds!!! Gross abuse of authority and down right disrespect to care givers. Never again

Thursday night late we need to go pick up meds. For friend who just discharged from hospital. So…read moreusual CVS is up the road but they happened to not have in stock 1 medication the Dr. Ordered. So CVS called and ask if they had this medicine they stated feeling it. So by the up it was waiting at this CVS storeE. H Street did. Thank you all who helped us. They were busy too. But it was quick and helpful and kind. Here I was so glad I was tried all day the hospital. I really like this CVS it had a nice selection of Halloween, and Thanksgiving lights I was in heaven so I even came back the next day to buy stuff on sale. And with all coupons it was a good haul. I be looking more at the CVS store Even Christmas is starting to move up on the shelf's yesterday.

Cavalier attitudes, terrible pharmacy help, their app is useless, and they do not follow the…read moreprotocol of first helping people with the barcode. Plus they shorted me on expensive pills a number of times.

I stopped by this location just to pick up a couple of items from the greeting card area, snack…read morearea, and candy area. The thing that always impresses me is that when I walk into this location, they always have a display upfront of leftover items from the most previous holiday that was celebrated in the store. So there is merchandise that is marked down a lot and they're trying to clear it from their inventory. I was able to find a lot of cute items that were left over from the summer here in my August visit. Overall, I bought about $45 worth of items and I only spent $16 with all of the markdowns. It was a great experience as usual. They do have a full service pharmacy and they also have a full service photo printing in this location. I do like the customer service. The people here seem to like their customers and enjoy doing their job. One thing to note is that they have a very robust greeting card area so that you can find a lot of items here. A lot of the greeting cards are also in Spanish so that's a bonus.

My go to spot when I gotta grab a quick birthday card. Staff has always been friendly to me. This…read morestore can get pretty busy at times but they try to move the line as fast as possible.

Close to home, convenient, and communicative. Love my little neighborhood pharmacy!! My doctor…read morerecommended them and I'm glad she did.

This Pharmacy picked up the ball on another locally owned Pharmacy who dropped the ball on very…read moreimportant prescriptions. The Manager ordered my medication and got it in one day and the next day I was so relieved. He also is a very nice Pharmacist!!

I am a new patient at this pharmacy (Fam Pharmacy 2 480 3rh Ave.) but the staff at this pharmacy…read moreare always prompt and courteous. The pharmacy Mason is just excellent. He goes above and beyond to make sure your needs are met. Couldn't ask for a better pharmacy to use.

If I could give a negative star I would. They kept sending my grandfather medication he doesn't use…read moreknowing they are dealing with a patient with dementia. When I requested his money to be returned they declined and Rose (employee) was extremely patronizing. When I complained she showed little interest in correcting the problem and in a patronizing tone just repeated "byyyye Byyyye" then hung up. Thinking of seeking legal action out of principal alone in case they are doing this to other elderly customers. I knew they cared little about their customers since they can't even bother themselves with providing disinfectant for in pharmacy pick ups. No disinfectant during a pandemic at a place that deals with sick people is unacceptable I called and waited about 20min on hold for a supervisor only to be sent to a voicemail. Horrible service. They just don't care.