I've been a lifelong patient/customer of Hancock's, both at the Meriden location as well as Long…read moreWharf in New Haven. They always go the extra mile for their patients and treat them like family. Hancock's excels at advocating/communicating with doctors offices to ensure their patients get the correct medication. They also deliver prescriptions to your home free of charge! I cannot tell you how much I appreciate that service! Especially when I was recovering from major surgery and unable to get out of my house. I made one call, and within hours all of my medications were delivered right to my door! I highly recommend this Pharmacy!

I love this place never had a problem with anything very nice people always on time and will call…read moreto remind me

Unfortunately after the unprofessional and inappropriate behavior by the pharmacy staff at this…read moreparticular location. It really leaves me no choice but to leave a very bad review, with hopes that change with come out of all this. On Wednesday 10/1/25 a relative of mine was simply just trying to get a flu vaccination. Three of the pharmacy staffs took a look at the insurance card and could not figure out if they accepted it or not. This relative of mine had been coming to this pharmacy for over one year already and had picked up many prescriptions using this one insurance card for coverage. The pharmacy staff decided that they needed a different card "prescription card" for one entire year that has passed not once was this ever asked before. My relatives information has been in the system for one year already. The young woman with very short-haired and glasses with black scrubs who seemed to have more seniority. Would not help the young man at the cash register who also had short hair and black scrubs. The young man seemed to be very frustrated and nervous. So he provided me with some information for my relatives insurance comp. My mentally disabled relative could not receive her flu shot due to the fact of the pharmacy staff stating the insurance card is has expired and is not in the system. My family and I left the pharmacy and went over to cvs in the same town since my relative has also used them over the years as well. The experience at cvs was so phenomenal. Not only was my relative greeted and treated so kindly, but was also given the flu vaccination using the same exact and only insurance card. This Walgreens Pharmacy really should be ashamed of themselves for the behavior me and my family witnessed and how my relative fell of victim to. A formal phone call complaint was made within the same hour and reported to the shift manager named Chris (female) who apologized on behalf of the pharmacy staff. Chris also stated that due to her position she didn't have the authority to oversee the pharmacy customer service.Chris also stated she will hand over the information to her overseeing manger Christina. Unfortunately Christina the main manager had just left for the day. Chris assured that a phone call back with an update would take place the following day. CHRISTINA THE MANAGER may have never received the information. My relative called back the next day,and received alot of hang ups, excuses for call backs. It became very unprofessional and distasteful and represents a big stain on the store. No accountability was taken and that is unacceptable. Today is October 5, 2025. It's in the hands of corporate management now. This absolutely needed to be spoken on the inappropriate, disregarded,discriminatory acts of customer service given by walgreens Pharmacy staff and store managers. I really hope this doesn't continue and a lesson is taught in how it's effortless to be kind to one another. Best regards.

I found everything I needed and then some at this neighborhood Walgreens in Wallingford! I popped…read morein for a travel hair dryer because I forgot to pack one! There was one left and it was on sale! Score! I was then taken in by all of the seasonal displays and the massive holiday aisle. Thankfully, along several aisles, there are baskets stacked for your convenience. Because if you're like me, you come in for a couple things, and soon your hands are full! Story of my life. So I grabbed a basket and it didn't take me long to fill it with candies, gifts, cookies, stuffed toys, makeup and accessories. I also stocked up on travel items from the great inventory on the travel section on the back wall of the store. I picked up some magazines too! I saw some Pez dispensers, and it was tempting to add them to my basket as I was an avid Pez collector but I used my will power to leave them for another PEZhead! This store is well stocked, clean, organized, and the sections as clearly marked making it a breeze to navigate along the aisles. Check out was seamless and the employees were pleasant. What's not to like about this corner convenient pit stop and pharmacy? (The parking lot and front could use a tidy, but other than that, it's a easy quick stop for your seasonal, office, grocery, office, photo, household, & health and beauty needs).

I started coming here because my cousin takes a lot of medication and I didn't know anything about…read more Naugatuck Pharmacy does a great job on helping me with all of it . They deliver which is a great help! The service has always been great ,respectful, polite overall I'd give them 5 STARS thanks

The gentleman pharmacist is the nicest person- always so kind and informative. It's a cute little…read moreold school pharmacy, that's all about good ole customer service and satisfaction.

This is a great pharmacy. Tried of the big chains treating you like a number. I was. One too many…read morescrew ups sent me screaming. These people really care and get ready for this.... THEY DELIVER no extra charge. I swear. I was home sick, the doctor called something in, I called to see if it was ready and they said they would deliver. That was great. They are nice to boot.

The automated phone prescription service is the worst I have ever seen. It worked fine before they…read more"fixed it. Now it is a frustating , time consuming experience and does not even confirm when a submitted prescription will be ready. I expect more from a pharmacy whose prices are higher than everyone else. I'm switching pharmacies, first chance I get.

Pharmacy says prescription is ready you get there and it's not done and you have to wait at least…read more20 minutes for them to fill. Also if you're not alerted to a prescription being filled they return it to the shelf but tell insurance they filled it, so when you try to fill it you have to go thru insurance company to allow it to be filled.

they followed up to make sure my prescription was renewed . Store is clean and people were friendly…read more.

Came in to get a few items for a little get together with my kids and their friends. I needed a…read morebunch of candy so looking through them at the front register, I see Hershey bars that were out dated. After looking into it more, there were cartons full of out dated items! Ramon, the store manager, was of no help at all. Told me he had other things to do, doesn't have time, etc. Unacceptable and sadly very common at CVS. Check your candy!

Today our trip here was for donations to the Friendly Hands Food Bank in Torrington! This store in…read moreparticular has a large variety of various food items so we were able to grab a good amount of non perishable items. The store is put together very well and organized. It was easy to navigate and the red box at the front was easy to use to check what the sale is on my items! Gio, the shift supervisor, assisted us at checkout and took care of everything smoothly. Our checkout was lengthy so he was able to assist other guests at self checkout and coordinated other associates to help guests in line. Great leadership and teamwork thank you for a good experience!

Very frustrating to work with - cannot reach anyone by phone, automated system is unhelpful. I've…read morebeen a loyal CVS customer for decades and will be switching pharmacy's as a result of this terrible renewal system and understaffed location.

The personnel at Prescription Specialties are very, very knowledgeable and friendly. Every time I…read morehave needed to contact them for refills on my cat's medication the process could not be smoother. Keep up the great work!