I have been a customer at the CVS in target on Albemarle Road in Charlotte NC, since CVS took over that target pharmacy. Service is always adequate and the staff has met my family's prescription needs. On August 9, 2023, I was treated extremely poorly by the two staff members on duty. At 6:40 PM, my wife and I were told to come back in 10 to 15 minutes and our prescriptions would be ready. We were also told that we will receive text messages notifying us about the prescriptions. Those text messages were never received. We came back at 7:01 PM to check the status and were told by the two staff members that the pharmacy had just closed at 7 PM. They were now unable to provide the prescriptions that we needed, one of which is critical to my wife's aftercare due to a recent surgery. We had no idea the pharmacy closed at 7 PM (I am suggesting an edit, as Yelp shows 8pm), but we're promptly told by the two staff members "you should be aware of the closing time since you are regular customers". Ummm ok, we typically come early in the day. They had time to make smart comments but could not simply hand us the three prescriptions that were ready and ring us out. This was appalling, and I have immediately transferred my prescriptions to an online service, as I will not tolerate this type of treatment by individuals who do not care about their customers, or have any pride in their work. I will highly recommend that any customers at this location switch to a nearby Walgreens or an online service. read more