I frequently visit this CVS because I help my dad with his purchases. He isn't very tech-savvy and sometimes needs a little extra help with his OTC items. The staff here are amazing! They are always so helpful, patient, and understanding. They never make us feel rushed or uncomfortable, even when we take a little longer or have to go back and scan a different item. It's nice to see such genuine customer service. The store is always well organized, and the location is so convenient. What an amazing team! read more

The pharmacy here was amazing. The staff were very helpful to me. I had a coupon for a prescription that was very expensive, but it was for a specific amount of meds. They went above and beyond to make the amount match the coupon so I would not have to pay hundreds out the door. And several staff worked on it together with a positive attitude and true care. They did an excellent job! read more

This is the worst pharmacy I've ever been to. Staff are very rude. It takes forever for your medication to be ready and they send text messages saying it's ready when really not. They frequently make mistakes and make you wait long periods of time. read more

Great service and attention to detail and communication by the pharmacist Caryn. The pharmacist was very helpful and I didn't feel like just another number. read more

Gabriella was so helpful helping me and my mom with the checking process. She had the patience to go over how to check in and explain the prompts on the screen. read more

Cashier staff mocked and laughed at my parents trying to figure out how to use uber pay app for an order while they just stood there with no help classy hiring cvs ..... read more

This is the worst and slowest pharmacy that I have ever been to. There are always long lines, probably due to how inefficient they operate. One person could not find my info in their system, and asked if it was my 1st time there. Told him I have been there many times and it is where my dr sends my script. He went to someone else and they found it. Had to move to another winddow monthly could put a lable on my meds. Took 3 people to process my order. This is pharmacy is very poorly managed. I will be driving elsewhere just to save me tue time and frustration. My review seems to be very common. Obviously they have no interest in improving their service. read more

I have been going to this pharmacy for many years & have always been treated with the up most respect. From the staff to the pharmacist everyone there is always working hard to make sure they take care of their customers in a friendly timely manner. I highly recommend using this pharmacy. read more

If I could give CVS pharmacy staff no stars I would. I'm a 63 yo heart patient and for exercise i walked over in the heat, stood in line for a vaccine. I stood inline for ten minutes only to hear a pharmacy tech say we are going to lunch. Common curtesy and business, one would think they would give me my shot (maybe a 3 minute delay) plus i had been standing in line. BUT, NO. We are going to lunch come back in 35 minutes. Are you kidding i was in line standing and being patient. If I were anybody I would go elsewhere. Shame on blondie with a few arm tattoos. read more

Although the store is on the smaller side it has what is needed and with walking distance. All the staff from the floor to the pharmacy are kind efficient and welcoming. So glad CVS is able to continue to provide this small town experience. read more

Absolutely the WORST pharmacy I have ever patronized. They do not stock hardly any meds then can't get them when you need them only to tell you when it's too late to get the doctor to send the script somewhere that does stock them. The staff is totally rude and you can not speak to a human on the phone because they only use the automated system. I would NEVER recommend them for anything. read more

Nice folks but be prepared to wait. I wish i had a mask This isn't the norm but they called me in

This pharmacy has the worst customer service I have ever experienced at a pharmacy. Karen the manager I caught talking about me with her tech which is a huge hippa violation. I told them if they have something to say about me to say it to my face. They are getting prescriptions filled from my previous state's doctor that I've requested numerous times to stop and have that name removed. It was noted by her in the computer and it happened again yesterday. I fought for my refund and got it after much disrespect from her and her technician. No one sick ir healthy should ever be treated the way I was today. Do not enter that door. Beware of terrible customer service, waiting lines out the door, and failure to do their jobs correctly at this facility! read more

10/10 great pharmacy easy to find things etc. not much to complain about when it comes to a pharmacy

A nightmare. Prescriptions don't get filled unless you physically go in and demand they get filled. Lines are always long. Nothing is ever ready. None of the employees know what's going on. The only positive is that the employees genuinely seem to be in a great mood as they fail to do the absolute minimum for customers. read more

The pharmacist, Harleen, is by far the most unprofessional Healthcare Provider I have ever had the displeasure of dealing with. CVS should really do a better job screening who they have working the front line when it comes to customers attempting to take care of their health. And by reading others experiences I am not the only one with this detestation read more

Pharmacist is knowledgeable and efficient. Always friendly and love their delivery option.

i just wanted to let you know that Denise, a cashier at your Verrado location went above and beyond to help me when my cell phone was presumed stolen by a would be customer from my vendor booth; without her assistance I would not have recovered my cell phone. It's nice to know that there are still really good people in this world. read more

The only reason I even give it 1 star is because of the young guy with long hair. He's the only one that knows what's going on. This is the worst CVS in the history of CVS. 45 mins to pick up a prescription when there were only 4 people in front of me. No one knows how to do anything because it's a constant rotation of new people. Transferring the last of my family's prescriptions to Walgreens now that I have insurance that doesn't require me to only use CVS. read more

The pharmacist was condescending and hung up on me without saying goodbye or answering my final question. I was actually in the middle of speaking... And that was after waiting a long time on hold... Customer service and politeness are still key in my book!! read more

I moved to the area In March , let's say I USED to be a fan of CVS, now I dread going here! This cvs is an EMBARRASSMENT! Have had prescriptions called an early early morning both times, an lets say I had to wait an xtra day or two to get my scripts filled an ready for pick up! What does the professional pharmacist say "what would you like us to do, I am two weeks behind an we are down some people" give me a break! I hate this cvs! It's AWFUL! AWFUL ! Had a script called in again at 9 TODAY!!!!! Do I have my medicine yet? An it's 10:00pm At night ! Wow!!!! An it's a prenatal vitamin! Again give me a break! Shut this place down! Do me a favor an shut it down! Because it's worthless! UNACCEPTABLE! Go to Walgreens people if u need medication ! They fill it without any issues! read more

I always avoid coming here until I absolutely have to. Very unorganized and take forever. I had a prescription sent here right after leaving the dr. They said they didn't have the antibiotics I needed and weren't going to be in for another 3 days. I ended up sending it to fry's instead. 0/10 and the lady at the counter was not understanding and rude. read more

This little pharmacy does about the same amount of prescriptions as the 24hr store and are only there 1/2 the time. With that In account, yes your line will be longer so grab your Starbucks coffee and meet some of your neighbors while you have to patiently wait in line. I absolutely love all the staff at this store, they treat me like family. I can review my meds online, pay for them online and if I don't plan on going out for a few days I can even get them mailed. Love it. I heard a customer giving them a hard time because her meds weren't ready: the lady said I got a text asking if I was going to pick them up and I said no, I'm on a trip. The system is not human and it just notices the word NO, so it told the staff to return them. Next time she should call and talk to a person and not a computer. The area where they hold all the meds waiting to be picked up is overcrowded and if you can't pick up in a timely manner, it's getting put back. read more

We spent two days for a prescription to be filled, only to receive text that the prescription needed for my husbands post-surgery pain was available at a CVS store in 50+ miles away. Naturally - we expected they were making arrangements to get the medication to our store. Oh no - after waiting another day for an update, I went to the pharmacy and was told "we don't have it" - nor did they have any intention of getting it from their sister store and of course, asking the doctors office if there was a potential substitute was out of the question! They were perfectly happy to send a text that essential told us "sucks to be you". Don't worry CVS - the area is growing quickly and I am sure competition will soon but just around the corner! read more

This is by far the best pharmacy I've ever been to, and I've been to many in several countries. Except for an exception periodically the staff is great and the lady pharmacist is knowledgeable, pleasant and she goes out of her way to be helpful. I'd give her 10 stars if I could. read more

Absolutely terrible service. I went to fill a prescription for alprazolam for my dog, having just coming from my veterinarian office. The Rx had one refill on it. The pharmacist/ pharmacist tech was rude and told me to come back in 40 minutes and when I came back advised me that she had taken the liberty to cancel the refill with no explanation whatever. Terrible service. What happened to manners? Then when I asked questions about dosing they seemed to not know. CVS has gone downhill FAST read more

There are times when this pharmacy is amazing and does everything right. Then there are times this pharmacy is absolutely your worst nightmare. I just spoke to the manager at the store and explained to him my reason for being unhappy with the service, it's always funny to hear the excuses they come up with. It may have the feel of a small town pharmacy tucked away inside a small community called Verrado . Don't let this for you. They have three stars for reason if you think three stars is good " think again ". read more

If they didn't see their sign on the building you'd n bee know this cute little cvs was here. It reminded me of one of their locations you'd find downtown. Set neatly on a corner of Verrado and Main Street there is plenty of street parking as well as some around back. I decided to check them out after I stopped at the coffee shop across the street to see what Halloween items they might have. Pretty good selection, but didn't end up purchasing any. It was pretty busy with people in and out but the cashier was quick. Nice benches to sit and relax out front. Nice small corner store if you live near by to keep your from having to leave the neighborhood. read more

I have been standing in the pharmacy line at the Verrado CVS for almost 15 minutes, which isn't unusual. I dread having to come here. It's like torture. The store is very small with small aisles and not a lot of choices except, of course, CVS brands that are never good. The store is not appealing in any way. It looks and smells old and worn out. The staff are always nice but something isn't working which causes the long lines and excessive time that customers spend at the pharmacy checkout counter Can Verrado please get a nice CVS (or maybe Walgreens)! read more

I'd give the pharmacist here a ten star rating if I could. I was here helping my cousin, who is stricken with Parkinson's, get some prescriptions filled after he was released from hospital. We arrived around 5:30 and were facing a line of people nearly ten deep. Staff plowed through the line surprisingly quickly and once it was our turn, the tech advised we were in the wrong line. The Pharmacist, Brandon Luke, heard and saw our distress and compassionately fast tracked us. I cannot say enough good things about his kindness after the hell day we've had. read more

This is a really nice store and the location is very convenient. The pharmacist Caryn is extremely knowledgeable and goes out of her way to help. It's quite refreshing to find someone that explains things in a pleasant and understandable manner. Definitely will be my go-to pharmacy from now on. read more

I have never used CVS Pharmacy but this is the worst experience ever. The automated system does not work. And you cannot get a Pharmacy Staff. I had to drive there to get my question answered. First and Last for me at this store. read more

This is getting absolutely ridiculous! Six people waiting in line, one Pharmacist and only two techs. With only one tech at counter. FIX THIS CVS read more

Very terrible, my husband is waiting on his pills and no calls or anything from them stating they are ready for pickup since 16th and 17th of October. Our last time in there we put in for a prescription the day before and it was not ready. Lady in front of us the same way. Girl was rude and i did try to avoid them with a mail order but i must have messed up. Dread going back. We are rethinking staying with AETNA. read more

CVS is with out a doubt the worst pharmacy I've ever had the misfortune of dealing with they mislead you at every turn my meds witch supposed to be here a week ago Tuesday are still not here there still at pharmacy I call and oh sorry will mail them out but as of right now still at the pharmacy they must think there customers are mushrooms cause they keep you in the dark and feed you bullshit read more

Why am I NOT surprised this CVS has only a 3-star rating. This isn't the only venue I've seen complaints about this location. My whole family is in the service industry so we know the good, bad and ugly but we know how to treat people and I get it, some customers can be irate, i don't tolerate that either. BUT THAT WASN'T ME and I WILL NOT tolerate someone giving me MAJOR attitude when I'm the paying customer who was waiting for a prescription to be filled that THEY screwed up in the first place nor did i make a big deal out of it! It was the pregnant gal (no name tag or anything on her uniform). Snotty as the day is long and oh the dirty looks we're just appalling!!! Just a pathetically miserable young woman with a major chip on her shoulder. If you don't like your job, then find another! read more

I had a really bad experience trying to get my prescription from the pharmacy. I was frustrated for they incompetence and excessive ignorance :-(. I will not recommend this pharmacy at all. read more

80% of the time it's a hassle. They dont communicate and always a line. Slow and dont have anything. But they do have alot of excuses

I call them every time before I go pick up my prescriptions and twice this week they have told me both of my prescriptions would be ready within 15-30 minutes and so I've waited 15-30 minutes and both time I've went back they didn't have either of my prescriptions ready I'm very disappointed in their customer service. read more

The pharmacy staff is very nice. I would recommend this pharmacy to everyone. The prices for most of the dry goods is reasonable. Those extra bucks can add up if you pay attention to your receipts. read more