Amazing customer service! I've never been placed on hold when I've called and the entire staff is so friendly and accommodating. I've used other compound pharmacies in the past that have left me without my prescription for weeks. The staff at Key Pharmacy in Goodyear go out of their way to make sure their customers receive the care they need. read more

Key Health Pharmacy is amazing! They always call you when your prescription is ready, not AI. When you call them, they personally answer the phone, again not AI. I have been going there for years and have always been taken care of. Jessica specifically helped me by calling Walgreens for me and had my prescriptions canceled and transferred to Key. She was very helpful and friendly. Thank you Jessica and Key! I'm a customer forever. read more

I called Key Health Pharmacy and Compounding and spoke with Jessica. She was friendly and helpful and took the time to answer my questions. The call was straightforward and she explained everything clearly. I appreciated the good customer service. read more

Been a customer at Key Health Pharmacy for over 5 years. The owner, Key goes above and beyond to help manage my prescriptions. While I like the Drs I go to, with tricky medical situations Key has stepped up and filled in the gap more than once so I would be taken care of. Key is a veteran, excellent pharmacist, family man and community involved business man. We are lucky to have a compounding pharmacy conveniently located in Goodyear. Big box pharmacies don't have anything on Key health & the compounding they do. read more

Read similar reviews. Yes, first time in the pharmacist was yelling, well screaming at employees threatening to fire someone on the spot. Today, he was screaming at me. Wish my husband would have come in with me. read more

WORSE AP EVER!! Even though I have an account for myself with a credit card for med refills. They refuse to allow my payment info to be added to my poor blind dogs account. These meds are for his eyes! They also refuse to take my payment by phone! My sons terminal n I cannot just leave n run to Safeway every time they decide to be IMPOSSIBLE N UNCARING Their Ap is IMPOSSIBLE. I can't imagine how a senior uses it. read more

It's a pharmacy, they offer delivery, so I do not go there much but they're nice on the phone and seem to know their stuff

I would give zero stars. A completely unprofessional pharmacist who was rude and uncaring. I have been trying to fill my wife's prescription for the last couple of days. They put me on hold several times and kept. When my wife informed him that the situation is urgent because she only has 4 pills left, he flatly responded that the only thing urgent is death and taxes. Pathetic. read more

Pretty sure the Pharmacist has never had his ass kicked but needs to. Dude yells at his employees and Customers, I've witness both. The last 6 months when I try to call in my refills its ALWAYS a carousel of confusion and disorganization. Finally had my Doctor Change my Pick ups. One the phone last yesterday, I called the Pharmacist an Idiot and he said, "Well fuck you too buddy" lol he isn't going to be business long. read more

Awful service. Compounders are famous for not dealing with insurance. These people take it further by not providing any information that you can make your own claim for. We asked for something simple - what is the cost of what you charged us broken down by ingredient? They gave us the cost for the entire supply in their office (hundreds of thousands). They claim "that's all we can print out" and then just stare at you. Do yourself a favor and go to another compounding pharmacy that will work with you. read more

Have been a customer here for many years. Absolutely loved working with owner Key and his staff. Unfortunately in last couple of months customer service went down the drain. Pricilla decides who she will be nice to and who she will be nasty to. Save yourself the trouble and find pharmacy which can put personal issues aside and be professional, after all it is a healthcare business not personal business. read more

I just have to say that the repeated reviews relating to 'rude,' inappropriate customer service are highly concerning. My daughter is a registered pharmacist and is nothing but compassionate, professional and skilled in compounding and retail pharmacy work. She goes out of her way to help customers get rebates and discounts, so they can get the medical care they need to live healthier lives. It's too bad these two can't do that for the community. Now, I have to drive a distance from home for medications! read more

When I arrived and asked to speak to the pharmacist, I heard him yelling in the background and saying "I don't have time for some long run out conversation right now!" When he came out to speak with me, he was very short with me. He was out of the products he was recommending and when he finally found the B12 I was looking for he didn't give me any directions on usage. True I didn't ask, but I was ready to get out of there because he was angry and rude. I would never go back to that place. read more

I had nothing but a positive experience with this compounding pharmacy! My doctor ended up sending the wrong script and I wouldn't have been able to get it till Monday next week when it was Thursday since it was Fourth of July weekend. The Pharmacy ended up trying to call and fix the mistake multiple times and they were willing to stay late just so I could get my son the medicine that he needed before the long weekend! they were really considerate of the situation and they tried to make it as easy as possible on me even when the doctor was giving us both a hard time. read more

I have nothing but positive feedback for this business. The staff is super helpful and on top of their game. The shop itself is very clean and professional. My medication was on time and explained to me accordingly. I have came here on various occasions and the outstanding service has been maintained. 100% recommend this pharmacy. read more

The owner of this pharmacy thinks he can decide if and when you can get you prescriptions. My doctor called in several meds ... the owner refused to allow me to pick up my inhaler for 2 days I'm a cash paying customer... This pharmacy can't compound the most simple of meds ... NOT a TRUE Compound pharmacy.... The owner is rude and condescending.... Find a REAL COMPOUND pharmacy ... read more

The owner is so unprofessional with a nasty attitude. Reading these reviews looks like I wasn't the only one with that experience that here. This is close to my home but will definitely drive further if I have to. It's wasn't a bad experience, it was the worst I've had at a pharmacy. read more

Key Pharmacy is a wonderful pharmacy. There is usually no wait time, which is great for busy people. Key has been so patient and professional with me. The employees are professional and friendly. Next time you need a great pharmacy, please go to Key Pharmacy. You'll be so thankful that you did. read more

Key Health Pharmacy & Compounding - Pharmacy Near Me - Goodyear, Arizona

Amazing staff! My son was in crisis and the nearby Walmart did not provide the medicine prescribed. I was directed by his ER doctor to Key Health Pharmacy! Immediately greeted by front seat staff who were professional and friendly. She didn't believe my insurance would cover the compound but had it ran and found out it was covered. The facility was closing but she sensed my urgency and asked the owner, Key Lam to mix the compound and he did. I can't thank them enough for the wonderful way they treated me and how excellent the medicine worked. I totally recommend this pharmacy. I'm so mad that I forgot the front seat staff member's name...she was a God send. Mr. Lam, she deserves a raise. She is the face of your business and what a friendly face she is. read more

Great customer service!!! There was a mix up from my physicians office and when I went to pick up my prescription late Friday afternoon it unfortunately had never arrived.... It was very upsetting since I was traveling out of town the next morning and really wanted to have the cream for the weekend. Key Lam, Pharm D went out of his way to have my special cream made and I was able to purchase it before the weekend!... He was very professional yet so kind to make this decision ... which was an exception to help me out! read more

I needed a medication for my infant son's acid reflux that many big pharmacy's were not filling or charging a lot of money for. My pediatrician let me know about this pharmacy and sent his medication over here. I didn't realized they require you to pay ahead before they make it. (Error on my part. They did say that in the voicemail they left me but I'm a busy mom) I sent my husband to pick it up after work since I was at home with our twins and couldn't make it. When my husband arrived they said it wasn't paid for yet but that they would get it ready. They stayed an hour and half past their closing time so we can have it that day!!! The owner of this pharmacy was extremely understanding and caring. It's rare you come across people like that these days. I will recommend them to anyone who is looking for a great pharmacy and pharmacist!! Also, the inside of this pharmacy was absolutely beautiful you can tell all the staff and people who operate this place take great pride in the work they do. Thank you again!! read more

So far I am so impressed! Dr. Virgil, my primary has been beyond amazing a managing my pain. That's a separate story. But he is the reason I found Key Health. So far so good. The customer service was amazing and I truly felt comfortable in the office. The environment definitely feels like a "local business" and I really hope they don't change in a negative way. I truly felt pampered by the pharmacy staff and Pharmacist. Now on to the product, I have only been using the compound for about 1 week and I feel really good. Granted I havent been to the gym this week so I will really put the product to the test this next week and hit the gym hard as usual. That's where we will see how well this holds up, and I'll be back for an update. As of right now I definitely feel great, less swelling. I'm so happy. Can't wait to continue my pain management. read more

Had our veterinarian write a NEW Prescription that was triple the regular quantity we had been buying from Key Health pharmacy. Ki Lam, the manager, CHARGED THREE TIMES the amount for a new prescription. Originally was $47, he charged $147.00. I called another compound pharmacy and they quoted $49.00 for the increased quantity. I met with Key Lam, the owner today and asked why he charged triple, He said because he could" I said that was not right. He threw the bottle at me on the counter and demanded I leave. He eventually refunded my money. This man was rude, unprofessional and not worthy of my future business. Buyers be ware. read more

Key Health Pharmacy is SUPER! The owner of this Pharmacy does so much to give back to The PEOPLE and The COMMUNITIES of Arizona with out ever asking or expecting anything in return. If he does this with Strangers, can you IMAGINE how he treats his customers at Key Health Pharmacy ? A TRUE CLASS ACT read more

My dog was diagnosed with valley fever this week. She will need to be on fluconazole 2x a day for months. A local pharmacy wanted $540/mo. I called this pharmacy and they refused to give me a quote for the medication until they had an R/X sent to them. I told them no thank you and called another compounding pharmacy in Surprise, PharmaProdia. They were wonderful. I will picking up the prescription tomorrow. read more

Talk about customer service. These people were so helpful and friendly. The cost for my dogs valley fever meds were half that of Walmart.

I am a retired surgeon who suffers with severe osteoarthritis in my knees and lumbar spine. I have minimal cartilage remaining in my knees. This is commonly referred to as bone on bone disease. I have tried multiple oral and topical anti inflammatory agents in an effort to avoid surgical knee replacement. My Primary Care provider recommended trying Dr. Lam's topical compound. The formula contains a combination of drugs in specific proportions. (Ketamine,Lidocaine,Diclofenac, Baclofen, Gabapentin,Orphenadrine). I had tried some of these individually, but not in Dr. Lam's specified compounding combination. I did my own research on their product. I was skeptical at first, but I am now convinced of it's efficacy. I have been using this compound for 4 weeks and my knees and lower back have not felt this good in 5 years! I highly recommend Dr. Lam's compound for anyone with chronic joint pain. I suspect it may also be effective for chronic muscle or nerve pain as is seen in cases of patients with Fibromyalgia or chronic Neuropathy. Please discuss your issues with your own doctor. However, as a physician and surgeon myself, I am confident in my assessment and recommendation! Dr. Vince DePinto read more

I highly recommend this pharmacy! Local and no middle man like the big guys. They have saved us so much money and the service can't be beat. They are involved in the community and family owned. read more

Key Health Pharmacy is an awesome pharmacy. We had been searching for a pharmacy that had the Tamiflu in stocked. Not only did they have it in stock, they processed the prescription in a timely manner. They were so professional and efficient, but most of all they care about people. Definitely will switch my business to them. Thank you guys so much! read more

Great Pharmacy great service if you want to get healthy this is the place to go. I felt very comfortable and welcomed in the store

I have been very satisfied with the results of the compounded pain relief prescription. Excellent customer service!

I love this pharmacy and the staff. My primary physician works with the pharmacist to develop compounds that work specifically for me. I'm a 20 year breast cancer survivor and have had feminine issues from menopause and aging. I can not take estrogen orally like other women. For a few years I've been using a topical cream made of Gabapentin, Lidocaine, Hyaluronic Acid and VB cream. It works for me and I think it could help many other women who might be in my same situation. Stop by and visit with the pharmacist or talk to your primary. These folks will work with you and listen to your suggestions. Thank you Key Pharmacy! read more

I absolutely love Key Pharmacy! Key and his entire staff are very knowledgeable, professional, helpful and friendly...so refreshing after dealing with my former pharmacist. read more

Key keeps my two Yorkies healthy and happy. He also is a great supporter of Goodyear and the West Valley. The entire staff is focused on excellent customer service read more

Thanks to Key Health Pharmacy for always providing the best customer service and high quality compounded products. Lam, Stephany and the entire staff is top notch. When I was first referred to them by a friend, I was impressed that Stephany spent over an hour with me as she conducted a requested consultation. She continues to check in with me routinely to make sure I'm meeting my health goals. I'm so glad I found them! read more

This was my first time in this pharmacy, I walked wasn't even greeted and I approached the window for my drop off, the employee seemed like she didn't wanted to be bothered, I was told to "go to the other window". I then went to other window, key the manager approached and asked "can I help you" with an ugly attitude like if I was in the wrong place or something. I ordered my prescription and I was told to pick it up wasn't even notified about the free delivery choice, anyways I went home and went on the website to leave a review, saw that they had free delivery so I called and spoke to key and told him I was just in store early but once my prescription is done can you deliver it, he said no because there's a 5 mile radius rule and not to mention I'm 4 miles away, this shows the managers integrity, anyways he also said that your prescription will be ready around 4 and our delivery guy will be gone home by then. Few days later when my prescription was ready I was called around 1:30pm and told to pick it up, I saw the time and asked to have it delivered since it was early enough, they put me on hold came back and said our delivery driver has left for delivery and can't deliver, keep in my mind it's well within delivery time, and she mentions that he will be gone because he goes to a few cities around us well within 20 miles she mentioned, basically there is no 5 mile radius rule and I'm just 4 miles away. Wow! I'm just shocked at how unprofessional they are and run that place with such integrity and no honor! How can we trust these people to make Medicne for us, when they can't even be honest and provide even a decent amount of customer service. Im just wondering how many others are being treated this way. read more

Very family friendly environment. Pharmacist are knowledge and helpful on all products and I love the compounding aspect of the pharmacy.

this is the best pharmacy in all of the valley. key, the pharmacist is incredibly kind and always willing to go the extra mile. his staff is friendly and always does a great job. truly, everyone should leave the large corporations and move to keys pharmacy. if you want your prescriptions done with care and accuracy....then transfer to keys!! read more

Wonderful, personalized care. Very experienced in wellness. Have moved all my business to them and you should also!