The pharmacy is overworked. Not enough staff to keep up with the demand. Hire more people, give…read morethem more breaks.

I called in this location pebble creek & mcdowell rd to…read moreupdate my new insurance information. and the gentleman that answered the phone was extremely rude he repeatedly asked me for my dob and when I told him again he hung up on me this location seems to have employees that are not happy to work there or they do not belong in customer service. and need training again remember we are the customers and have choices . therefore I will be relocating my pharmacy to Fry's who is a lot closer this has gone on too long . both phone and walk ups...#not happy

Once to this location on Friday, December 26, the store was very busy to be expected as it was the…read moreday after Christmas but they did have a decent amount of lines available for service. The employees are nice and I was able to find the items I needed.

Since they don't pick up the phone. Whoever they got…read moredelivering food can't read. They never have what we want. If you get someone named jamir cancel your order asap, dude just dropped off our order somewhere else. It's a shame my family and I are starving because some goofy can't read an address but got hired to deliver food. Who employed these clowns! Now having to wait days to get us our money back, when they fucked up. Thank God we still have money but for someone else and this is their last, some family wouldn't be able to eat. DO NOT ORDER ANYTHING FROM HERE!

Once again, I went to get my prescription picked up. They sent me a message saying it was ready. I…read morego there and they don't have it once again every single month this happens to me. I waited in line for 35 minutes to be told that they don't have it ready.

Literally the worst experience. 15 minutes a car. Then the speaker is so quiet, you can barely…read morehear. The person won't let me give my insurance, says I need a pharmacy insurance card?!?! I don't have one. I say can I go in and talk to someone, he says I can just pay for it. My copay should be $5 but now I paid $50 because the guy didn't know how to put in the insurance. CVS would NEVER be so terrible. The guy was rude and unhelpful.

No bueno! Didn't even let me know my Dr called in a…read moreprescription I really needed. I call them and they basically say, " oh yah, it's been called in let us fill it! " why the hell wasn't it done yesterday when it was called in?!?! Horrible Then when you go to pick ur meds up except at least a 20 min wait in line! Complete incompetent people working there! Never have I dealt with such horrible service! Def switching no body needs this BS in their lives!

I feel this is the best Pharmacy I have ever been to. They are really good about offering me…read moreinformation regarding discounts on my medication - sometimes using good RX prices as it is frequently cheaper than my insurance. From 2020 through 2022 they were the only pharmacy to honor the GoodRX price for my dogs Valley Fever medication. I contacted all the other pharmacies in the area, such as Basha's, Costco, Sam's Club, Walgreen's, CVS, Fry's, Walmart and some local independents. Safeway was the only one to honor the price of around $75 per month (listed on GoodRx), whereas the others wanted anywhere from $350-$450 per month (but GoodRx was around $75 for all of the others). I know $75 per month isn't cheap but it allowed my dog to have a longer life and reduce the bone pain that he was feeling because the valley fever had spread.

+ They are open 24 hours except for lunch. + They have a…read moredrive threw and are polite - the automatic system for prescription status is worthless. Don't enter your phone number and DOB it will not give you a valid answer. - when you call and ask for a pharmacy tech (you have to keep telling the automated system pharmacy tech) they will pick up the phone and then put you back on hold. This happened so many times I lost count. While on hold I got back in my car and drove back to the pharmacy. - this pharmacy is horrible understaffed for the amount of business they get. They need to hire more techs and pharmacies.

I came through Walgreens drive thru on 6/13 at approximately 11:30AM to pick up my 1 prescription &…read morethe lady who was working, the drive-through got on the speaker & asked if I was here for drop off? I said no a pick up for, stated my name & she said this lane is for drop offs only. I said I don't see any signage indicating that and she said well it is and maybe the sign blew away because of the wind and hung up. She was completely unprofessional and rude! So I called the store to speak with the assistant manager Monica. I advised her that her employee could have went about this differently and didn't have to be so rude & unprofessional. She could have easily said for future reference the second lane is only for drop off and I'll take care of you this time since the sign is in fact not posted out there. By this time, waiting in line, all another three cars have been added to the line that I would've been in. Had they had the sign up! So she expected me to reverse and get to the back of the line because of an error on their behalf. I think what's even more frustrating is that they have a big window showing their entire drive-through and they can see that the sign is not there through the window. They stare out the window all day. Why didn't somebody get up & go out there and put another sign up? It took for the Assistant manager Monica to have to go out of her way, go above and beyond to provide professional assistance. Fixing a matter that could've been so easily fixed by the other woman working the pharmacy drive-through. I will not be using this pharmacy EVER AGAIN.

I think it is terrible that you would close a business without warning the patients. We should of…read morehad the choice as to where our prescriptions were sent. Walgreens of all places, they have the worst customer service! I am just surprised that you would lie to all of your clientele. You must of received a good amount of money from Walgreens. My very 1st encounter was horrible. I would rather discontinue all of my medication than to deal with any Walgreens store. Now we have to hassle to get our prescriptions sent elsewhere! I have been trying for a week. Shame on you! If you were retiring I would have congratulated you. Wow

Very friendly, they remember you after one visit. Short wait times and they work with most…read moreinsurances. Will not go anywhere else.

Yeah make sure you go to a person of color when you go to the pharmacy. The racist young white boy…read morewas very snappy today. I will report to manager. I think his name was Cody, of course. However Tina in front of CvS is always nice and friendly. We love her.

I'm really sad that the CVS that I've always loved, has gone down with the customer service…read moreespecially in the pharmacy. The pharmacy assistant, she is just a negative touch to the once great CVS. We are very disappointed .