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Sam's Club

2.5 (123 reviews)
Closed 9:00 am - 8:00 pm
Updated 2 months ago

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Fruit snacks
Miesha M.

The Online Shipping Orders. They delivered a busted open box of Fruit Snacks and Fruit Cups to my house and they're totally unacceptable! I called the contact number only for them to tell me they have to investigate it before I can receive a refund! You didn't have to investigate to receive my payment!

This is a picture of the Gas area at Sam's Club.

So who said that digital everything is better I have found so many issues with this whole decision that someone came up with on their own. F.Y.I. Probably should of kept cards around just in case!!!! I did a return and was given a e-gift card without being asked if that was okay. Then I proceeded to customer service to ask for an actual gift card so I could use it at a gas pump. The fact that you can't fully accommodate your members with manual input is ridiculous or not make it easy to pay with paper is also. It's not better THIS IS A BIG PROBLEM THE GAS STATION IS NOT MUCH HELP WHEN YOU DON'T HAVE A CARD TO FEED IT. KEEP ACTUAL GIFT CARDS AVAILABLE PLEASE. I'M OUT OF GAS WITH NO ONE TO HELP...

Jesse D.

No wonder they have two stars here! Did scan and go like always however it's not working! Customer service and associates basically said oh well nothing we Can do its just not working. Unacceptable! I forgot my wallet and just had my phone so I had to just leave my things. No one answers the corporate number either! Something needs to be done here for the ohwell attitude and due to the scan and go not working my time was waisted! Please step it up here!

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2 months ago

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Ask the Community - Sam's Club

Does sams club carry salad packs with salad dressing?

Yes, they have salad kits in both the deli case (larger salads) and in the refrigerated produce section in back. We buy the smaller kits here all the time. They are big enough for entrée salads for 2 people, especially if you add some protein like… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Sam's Club

If you have a phone you can use Scan & Go and avoid any line, then walk right to the front show your phone and leave.

Mentioned in 4 reviews

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Costco

Costco

(34 reviews)

This is my go-to Costco in the west valley. I've never had an issue here. I almost always find what…read moreI need and the staff have been very helpful. However, traffic can build up on the way to/from the I-10. I've had to wait many times in that section of road to finally get onto the parking lot.

For the second time in a few months, I I purchased a container of Half N Half and, getting it home,…read morefound that the top had been unscrewed and the little plastic plug removed. No doubt about this... and worse, I had to pour out the contents. I stopped there today to let management know that they might have a problem, and when a manager was called, the individual who pleased (before I could get a word out) was rude, so much so that I was shocked. No, floored. His tone was offensive, almost as if there was something else boiling his water. The shift manager who joined him was even worse, a complete lack of respect, condescending, and just downright ugly... almost as if they were both very racist. I've worked as a professional,pilot most of my adult life and I'm used to rude, unpleasant people... but these two take the cake. I learned a long time ago that it pays to break bad news recording the conversation with a cellphone camera, which is exactly what I did. I was concerned that someone is opening these sealed containers as a prank (or worse) -- and don't want to be accused of being guilty of what I was reporting. I wasn't asking for anything: my behavior was proper, level-headed, and neutral; I didn't demand a replacement... in fact, I wasn't able to say anything at all. (I checked: I didn't get a word out.) Maybe it was because I keep my hair short, I'm clean-shaven, my clothes presentable, my countenance neutral and professional, that they think I worked for the U.S. government. Maybe my only mistake is being an older Caucasian. Dunno. My only two options are (1) to break open the screw tops at the register, or (2) stop shopping at Costco. Geez...

Sam's Club - drugstores - Updated May 2026

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