This was actually my first time at this location. I believe they also had a car wash but I forgot to go through it. It was really nice inside and the parking lot was big as well. There was plenty of everything except the fragrances. The employees were nice and the self check out was pretty quick for me. I also found a few items at great values that I felt was a good deal. read more

* Star for the interaction and treatment I received fr Alexandria/Ernie ***** Stars for COSTCO June 16.26@1235pm As an executive card holder I would say I'm a frequent flyer of Costco all locations and have been for over 20 years in Oregon and Arizona. However, this one star has to go to this location on 79th customer service department for a return on a Third-party insoles that were purchased inside their store with an online voucher. The day of this visit, I thought lucky me because there was really nobody there. Alexandria Called me up I had never returned a third-party voucher for insoles like this and I inquired what information Did she need B/C because the Third-party sent me information as well as Costco it was a little confusing needless to say. I don't know exactly how Alexandria's day was going, but I'm always a nice person and I said hi w/a smile I explained the situation, the vibe I got from Alexandria was unique from the get-go that should've told me something. I proceeded, Alexandria exchanged some words a little bit more on the harsh side not necessarily customer service friendly if you get my drift. At one moment, I had to bite my tongue as I felt Alexandria was rude and snapped/was short with me as Alexandria called over her manager Ernie, literally talking about me in a non-friendly way as I was not even there. I excused myself an Intervened for a moment To clarify and Alexandria Cut me short and a Snappy rude disrespectful way I stayed quiet I let Alexandria Explain to Ernie I offered my two cents since the purchases on my app. Ernie stepped away and I did Express to Alexandria I was not appreciative of the way she was talking to me and snapping at me and she literally argued angrily at me She was not! THEN Alexandria decided to call Ernie back again and tell him to go ahead and deal with me " YELLED OUT TO THE LINE NEXT" All while I was still present- COMPLETELY DISRESPECTFUL Ernie stepped over He said he would process my return at which time I inquired what his position was and he advised manager. Yes, I had to inquire how he could allow Alexandria talk to a customer as so and feel it was OK and NOT intervene or correct Alexandria In a fashionable manner. He started he didn't feel Alexandria was out of place or didn't snap!! I literally thought to myself either they ARE married, or dating was my thought. Nevertheless, the process was completed. I walked away, thinking to myself how it would be possible for a manager(Ernie)to allow team member(Alexandria )to speak to a customer In such a manner and then tell me he didn't feel Alexandria snapped at me. I Did chat with a gal by the name of Amanda and expressed, also was advised I would be getting contact however that never did happen. I appreciate her trying to assist. I don't appreciate the fact that nobody followed up when should have! There are a lot of folks looking for employment in this world, and if people like that are gonna be unsatisfied, they honestly should be taking a long vacation or not employed at all working with customers specifically at the customer service desk and that is an opinion MANY HAVE! So for what it's worth, hopefully this matter was attendant to. After all it's been really close to 90 days as I gave it time to be Resolved. I do know in the future when I go to that store if I'm in the customer service line, I will not allow Alexandria to asst me, As Alexandria should be ashamed of herself, definitely a younger generation that more than likely could use some customer service skills and with work etiquette interacting with customers. I couldn't imagine Alexandria working with the RUDE CUSTOMER and how that would be accomplished, which I am not. FACTS read more

Horrible experience with Costco's battery warranty process. I purchased my batteries here exactly one year ago and they are bad already. Came back today because I needed to exchange them under warranty. I removed both batteries from my truck in the parking lot, carried it inside, and then stood in line for about 30 minutes. When I finally reached the counter, I was told they didn't have my battery in stock. So after all of that, I got to carry the battery back outside and reinstall it in my vehicle. Barely starts and will have to figure something out. What made it additionally frustrating was that an employee was looking at my batteries while I was standing in line and knew they were out cause he said it right when I got to the counter. If he knew this battery was out of stock, it would have been really helpful to say something before I waited 30 minutes. I understand that inventory shortages happen, but when Costco sells the batteries and handles the warranty exchanges, there should be a better process for checking inventory before customers remove their batteries and wait in line. I ended up late to a commitment because of the wasted time. Already dealing with a bad battery is frustrating enough. This experience made it significantly worse. Extremely frustrating on top of a frustrating situation and a horrible customer experience. read more

I have been going to this Costco location for YEARS. I live closer to a different location, the business center. I also think there is another location closer to me, but I go to this one because it is the one I know. My most recent visit was to fuel up my vehicle; it generally is a better deal than the regular fuel stations. I used to go to the car wash too; you can add it to your fuel station purchase right at the pump. They have everything I need and everything I did not know I need. One thing I crave is the almond croissant type pastry. When I actually go inside the location, I purchase random things, things I do not need- but do want, and then get dog toys or treats. When I do shop inside, I like to show up on a day I don't have a packed schedule. I want to spend some time going up and down the aisles seeing new to me things, looking for familiar things, and checking out samples. They are good about returns, as one time I purchased something and realized I did not need it- no issues. read more

This is my preferred Costco, though I love all of the Costcos in our area. This Costco is near a Trader Joe's and some other shops so that I can get a lot of shopping done at once. This Costco also has a Costco car wash which is a big plus in my book. You can get your car rinsed off with a little bit of scrubbing for around seven dollars and you can pay for the car wash at the pump while you're filling up for gas. This is very convenient, especially in the summer months when the overnight monsoons leave your car with giant dusty blobs all over the windshield and hood. The Costco itself has an optometry department and tire center, and of course the food court among other things. I like the set up and the workers and customers seem a bit more polite at this location. Of course, the value and quality at Costco is always top-notch. Anything a customer is unhappy with can be returned at the return center. read more

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Their store is very friendly, very clean and I love their special event the sheets on now available this week by Cariloha!

In the United States of America, there's not a better retail company. If you don't like what you purchased and give you your money back. There's never any hassle.. they also are one of the few they have ultra top-tier gasoline. Pasco has excellent pricing on their gasoline and the turnover gasoline is very fast so you always have fresh gasoline. It's the only place in the PHOENIX Metro area that has ultra top-tier gasoline. Extremely good price. read more

Amazing customer service! Hey Yelpers. We are in town for our daughter's instillation at Peace Lutheran church of Peoria and we were getting ready to head back to Vegas when we noticed a bubble in our sidewall of our front driver tire. The hubby drove to Costco and we thought the tire service was closed so we parked and he hopped out to change the tire. What a good guy Cory is. He was catching a quick break and noticed that we needed assistance. He came right over and offered to take care of it for us. He drove the car over to the lift and asked us to go up front and check in. Unfortunately, they couldn't find, nor I, the key to the lug lock. It was nowhere to be found. It either got moved into the house at some point or left at the dealership last time. They were not able to help us without it. We still appreciate the enormous effort on their part. You know Costco has great prices. While we were there I noticed they have a huge selection of tires. I just want to thank the team from Costco Tire Services for almost saving the day!! I recommend this Costco and will be back when I'm here and need anything. Check them out! read more

Costco Wholesale - Cory has the best customer service and team! - Wholesale Stores Near Me - Glendale, Arizona

This was a very nice Costco and I was very surprised that there were samples out at 5 o'clock on a Thursday evening! I got what I needed and checked out quickly. I'm very confused about why an employee stands near the register and pre-scans items at the register and then the person at the register has to scan again for you to pay. Kinda annoying too. I asked a red vest person a question about gift card availability and had to wait for a bit before someone even noticed me cause they were all huddled and talking and not paying attention. He was pretty rude and dismissive when he finally did ask me what I needed by saying "what's up". Very odd interaction. read more

Every time I go to this Costco, the employees are friendly and provide good service. However, today I had a negative experience with an older employee in the clothing section. The area was already messy before I picked up a shirt to look at. While I was holding it up to check the size, she came over and asked what size I needed. I told her I was just browsing. She then picked up a shirt nearby and said it didn't belong there, speaking to me as if I had put it there. After that, she kept staring at me until a friend of hers came by and said hello to her. Her staring make me uncomfortable and feel like I made the whole mess. Watch out you can get harassed for browsing at the clothes section!! read more

5 stars for Ryan in Hearing Aides! My Father hasn't been wearing his for a variety of reasons. Ryan made multiple adjustments and gave multiple suggestions. It was a really awesome experience. read more

James at the optical section was not friendly at all. My number was called but I was still looking and he obviously knew I wasn't ready but just starred at me. I said I wasn't ready yet and he rolled his eyes and said when I was ready to just let them know. I just grabbed another number because he made me feel like I was an inconvenience to him. I was so glad I did not get him to help me when my new number was called. He had another issue with a customer by accidentally refunding one of the expensive transactions twice and he had to get a manager to help. Sounded messy and perhaps he was having a bad day but don't take it out on me! I got Kenny instead and he was really nice and helpful. So if you do need help at costco optical do not go to James. read more

I'm not sure why this Costco has bad reviews. Is it busy YES!! but even though it is busy the staff is always super friendly and helpful. The food area can at times get busy and dirty and I think they definitely need more employees in that area to help keep the tables and condiment area clean. We have also used the tire and battery section and can always find what we need and all are super helpful. I love that they always have the best items up front and overall this is a great Costco. read more

Staff is incredibly rude.My mom went to go see about a membership picture and they bluntly ignored her and then gave her attitude.Also when we were checking out the wokers just continue talking and not listening to her. read more

We were in Phoenix with a friend for a medical appointment, and he wanted to stop at Costco. I hadn't been to a Costco for about 20 years and never understood the cult following this place has. Maybe if you're buying for your entire workplace or have a huge family this store would make sense. It was the size of an airport hangar, and I felt like I needed a passport to get to the other side. The aisles were numbered with no signs, so I had no idea where anything was. LOTS of walking! Yes, the prices are cheaper, but the place is too overwhelming. Won't go back for at least another 20 years, if ever! read more

they literally messed up by not scanning items then made my dad who has stage 4 lung cancer walk allll the way down to get those items scanned after being told we just have to give the slip to this lady and the card but yeah nah retrain your cashiers read more

This was our first time at this Costco location today and unfortunately we had a negative experience with our cashier Linda. She slammed down our SMALL pack of energy drinks on the register and rudely expressed that heavy items are to be left in the cart. We didn't quite hear her correctly at first and she got aggressive and goes NO! I said LEAVE IT in the cart next time!!! heavy items are NOT to come out of the cart and there's a sign on the register at the end that says this! We were like woah lady ..... calm down, we've never been here and clearly didn't see the sign, it was a small pack of energy drinks, it wasn't a large case of sodas or anything like that so we didn't think to leave it in the cart.... and to literally slam our items down like she was throwing a tantrum was crazy behavior. I understand being busy and overwhelmed, but a simple hey, just a friendly reminder/ heads up, we no longer require items like this on the register, you're welcome to leave that in the cart for your convenience and we can easily just scan it. I hope you have better days, Linda! read more

Someone give Richard a raise. I swear he checks us out every time we come and he's always so nice and professional! This costco always has samples no matter what time of day which is fun! I hope they build another one though because it's crowded 100% of the time. read more

Good, but the tire center needs to stop taking appointments. I came in 3 days ago in the middle of the day and they said without an appointment it could take 1.5 hours. Made an appointment to get my tire fixed today at 10 when the store opened. Two hours to get it done makes no sense. Why make an appointment if it takes just as long... read more

Food Court is open! Now with Coke! (Does not seem like the upgraded Coke you get at McDonald's or Portillo's, and very carbonated, but good!). Changes to the food court, I guess (dining area is smaller, but other than Coke everything seemed the same. Food court opened early for Executive Members and that's worth five stars! read more

Costco Wholesale - Coke! - Wholesale Stores Near Me - Glendale, Arizona

I had the week off so I thought things would be quieter. That was not the case. I came by Monday around noon and the parking lot was packed. Once I got inside I had to manage my cart around hoards of people. Didn't even stop for samples as it was just too much. Thankfully the line was only a few carts long. But does Costco ever slow down? read more

Costco Wholesale - Wholesale Stores Near Me - Glendale, Arizona

In Glendale, AZ, opening times have always been posted as 10am but on a regular basis, doors opened at around 9:30am allowing entry to all card members. Apparently this changed last week with no notification and now only Executive card members can enter before 10am. This morning many members in their 70s, 80s and older were kept waiting in 100+F temperatures until 10am was reached BUT then the officious staff decided to determine who should enter first and began roping off access from one side. No-one was going to line up in full sunshine rather than staying under the canopy. A little common sense would have gone a long way on the part of the employees. I heard many people saying that they would not be renewing membership and I actually left and went to join SAM's club, a 5 mn drive away. read more

Tried to park in a handicap parking space I have a placard. Was cut off by a costco employee in a small silver car with tape for a window. He had no plate or placard for handicap. I complained to a supervisor over an hour ago. Car is still there. Costco needs to step up read more

Great new Item added in the Food Court I think this cookie is big enough for 2 people. Served it nice and warm No more churros tho read more

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I Like getting gas at Costco, there's always a line, but its worth the wait. I stay loyal to Costco because they don't gouge us like everyone else does and I appreciate that. The inside store is fine, I just wish they would label their aisles like Sam's club does. It sure makes it easier to find things when the aisles are labeled. read more

I'm really disappointed at several of the Costco stores in Arizona. I've been a member of Costco for 33 years, when it was Price Club. Perhaps you think you're too good for the customers because that's how you're acting. Many of your employees are curt, as if they are doing you a favor. I called about a return today to the administrative office and the person I spoke to was so rude he didn't even say goodbye. Because it was food I felt bad but I had to return it for personal reasons and he acted like I was a second-class citizen. You have a very good return policy and I know people take advantage of it but I don't. I spend a lot of money at your store monthly. You are my go-to store I trust Costco explicitly for freshness and good quality. Recently I had to call the corporate office about a personal issue. I was returned to someone in particular and I called twice and he never ever return my call. At the corporate office. Unbelievable. Your stores bringing millions a week. Maybe it's because you've gone public now, you just don't care. You've grown not just because of what you offer but because of the great service that you provide, or used to provide. You're not the least expensive store on the planet. You have so many customers I'm sure you don't care but I'll be canceling my membership. read more

Arrowhead Costco I was in this store for the first time on 03/18/2025. There was a huge stack of polyester children's swim suits neatly piled on the end kiosk, I slightly touched one and the whole stack slipped onto the floor, as I tried to stop it and restack it all it just kept sliding on the floor, I was mortified because regardless of what i did it kept sliding onto the floor, I went in search of a clerk.. None to be found but when I got back there was an employee restocking it with plexiglass barriers which should've been there since moment one! She starts yelling at me for not making sure that they weren't being stepped on, I shrugged my shoulders and said my bad, I tried to stop it, fix it and eventually tried to notify an associate 0f the mess i had just made and she continued YELLING AT ME! I felt so horrible that I bought one of the swim suits. I'm less mad at her than I am at myself for letting some angry insignificant pos dress me down in public. I said I'm so sorry, I am mortified over it and said at least I'm owning it and I tried to fix it, of course she said she stood d0wn the isle and watched me try, then walk away, she didn't even try to help me! I will probably never go back into that store again but I'm glad that I stopped to talk to management as they seemed to know who I was talking about and they said that today is her last day... Boo yah biach read more

Let me start off by saying I love Costco. Expensive but oh so fun to go to different ones. I like this location as it seems to have more Asian products here. I felt it was clean and nice staff. Of course I had to get the hotdog and once cream. So good. Plus probably the only cheap things I got there. Lol. read more

Costco Wholesale - 1.50 for hotdog and 2.99 for the ice cream. - Wholesale Stores Near Me - Glendale, Arizona

Amazing the length that Costco goes to assure their customers have a great experience. We bought a product from them a while ago and it didn't live up to the manufacturer's specifications. So we returned it today with no issues. Another reason I enjoy spending my hard earned money there. The second reason to give them a shout out was our recent tire purchase. Easy to do online, good prices, great warranty and excellent service. We have another vehicle that we'll be queuing up shortly for its tire replacement. Expecting the same experience. read more

Tire center put 1 wrong size tire (50 series instead of the 55 series) on the rear axle of my 90,000 mile Buick all wheel drive Enclave. Rear differential failed. Parts on global back order because that part doesn't fail under 200,000+ miles so replacements not manufactured. Costco won't pay for rental car. Have to travel 1400 miles to return home with dogs so can't fly & no car at home. Had to spend $40,000+ to buy a decent used car to get home. They replaced the tire but this has been going on since early February & it's now end of April. read more

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Optical Department Incredible selection! Needed special lenses (with prisms). They beat my opticians office and Walmart by hundreds of dollars! Don't get glasses anywhere else! read more

Great selection at this location. Found lots of items that could easily have become impuls buys. Items were well stocked. Many of the items that were on coupon were displayed on endcaps throughout the store. Love that they have gift cards for local businesses and disscounted prices. Long lines at checkout in the mornings. Late afternoon is usually a little better. Self checkout is also available. Traffic here is crazy! I got here a couple minutes after opening, and had to double check the time. It was hard to believe that on a weekend, the parking lot was mostly full. Getting out of the parking lot was fairly hard as well. This location has both a gas station and car wash. Gas lines move fairly quickly. I have yet to try the car wash. read more

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Staff are always pleasant and helpful! I appreciate and applaud Costco's continued support of diversity programs.

I noticed today a new person working at the rotisserie chickens. Omg so gross to take them out way before they are ready. Also very unhealthy. We all know not to eat raw chicken This may the last time I get this chicken read more

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BEWARE! CAR WASH, CRACKED WINDSHIELDS. We went through the Costco Car Wash this past week. It CRACKED MY WINDSHIELD. I had no prior damage to my windshield, and actually a few days prior had video evidence (I recorded a video of the scenery around us from the passenger seat) that my windshield was not damaged. I filed a claim with Costco at their member services department. Within a day or two, Gallagher Bassett, Costco's third party insurance, contacted me and said it wasn't their fault. That they had completed many other car washes that day with no damage. The representative from Gallagher, Tenise, was extremely rude and hung up the phone on me. I received a denial email a few minutes later. DO NOT USE THE CAR WASH HERE! The same thing happened to someone a week before this happened to me, in OXNARD CA! That customer posted the same experience here on Yelp. I spent $800 in the store that day, and they were beyond rude about my windshield. Disgusting customer service. read more

The lines are long yes however the employees are helpful, efficient and seem to be happy to work here! I love coming to a place where employees are kind and towards me. read more

Visiting from California. Came to fill up fuel and found a car wash for $7.99! Great service!

I had Edwin help me at customer service and he was awesome! He was very patient, nice and professional. He deserves a raise!

Attention Middle-Low Class; don't shop here. I've been discriminated against twice by these nobodies. Tina and Sandra to be exact. How do you scam my card and then need to see it again to verify it's me. If y'all did the job right the first time you'd have already known it was me. Instead it's "who card is that?" Can't imagine colored people shopping at Costco huh? FOH! Then on top of all that, I was overcharged because she was too worried about my card. Yeah I'll go to the Costco's that open at 6am anyways. read more

I really don't understand how some can possibly complain about this Costco. I've always had nothing but good experiences here. Yes, it's busy on a Saturday morning just like EVERY other Costco you've ever been to on a Saturday morning. This surprises you? I mean, seriously, you're completely floored that Costco is busy on a Saturday morning? Be prepared and expect what is already to be expected. Let's be honest. You're not runnin' into Costco to grab a couple of items while your car is still running. You're going out to battle the masses and get all your shit in bulk just like everyone else on the Glendale / Peoria border. Don't be upset by this. Accept it and move on with your life. You'll feel better. Trust me. The location is clean. The employees are always friendly and everything I've ever needed or wanted has been on the shelves. Not sure what else there is to say about Costco. Now go buy a 65-pack of Quilted Northern and have a great rest of your weekend! read more

Costco Wholesale - Busy Saturday at Costco per usual. - Wholesale Stores Near Me - Glendale, Arizona