So rude. I went to this location to sell some golf clubs, it was 20 minutes before closing. You'd…read morehave thought I'd asked this guy to do a heart transplant in 20 minutes. He continues with exasperation saying he could take my number and call me back tomorrow. If he says that nicely right away, perfect. Instead his attitude of making me feel like a nuisance instead of a customer has pushed me out of that door with my golf clubs never to return.

This place consistently delivers quick quality bike service; however, after a less than…read moresatisfactory experience with a technician on Saturday, I returned on Wednesday to get help from Javier. He was fantastic and found additional brake work that needed to be done as it was "not safe". Comped me for the trouble with a smile. Thank you!! I'll be back.

Travis fixed my flat & loose chain very quickly & perfectly. 5 stars : definitely recommend!…read more I wish there was a way to tip on credit card sales though

Needed a new seat quickly and stopped in with my bike on my route home…read more They were able to recommend a seat and put it on right there without a wait. I like that this shop is small and less intimidating than some of the other big ones around town. I feel like you could be a regular here and they would know your name, etc. Small businesses are the best!!

Always reliable and fair pricing. Convenient location on Broadway. I mean if you get a flat on LSD…read moreit's relatively easy to walk over to Broadway since it runs parallel and throw your bike on a bus. For my single speed and racing bikes always on time with good service and fair pricing. Nice selection and if you don't see it they have no problem ordering direct. Quality small local business. Check them out, Spring is coming.

In response to the (mostly) positive reviews to this place, I trusted them to provide quality…read moreservice. My rating is due to bike service issues, not personnel. The workers were what you'd expect as far as being nice - but the mechanics are amateur at best. After my first disappointment with their routine "maintenance service", I wanted to give them another shot with my brakes. After all, I yearn to have a good relationship with a local bike shop. And sadly, it's a bigger disappointment than my first visit. I asked for them to bleed both brakes. I received a call saying they're "fine" and suggested NOT bleeding brakes; but the pads and rotors were caked in oil and other residue (I cleaned them both 3 days ago). But I figured you gotta trust the pros, right? Wrong. I figured they'd replace the pads, clean the rotors and call it a day. After all, I hadn't sanded the pads this past time and they are getting old (10 months). Nope, just VERY poorly sanded the existing brake pads, cleaned the rotor below my normal standard and was charged nearly $50. For that. To sand 4 little brake pads and (presumably) apply some rubbing alcohol to the rotors. $50. Look at the picture of the brake pads after they serviced them. Lmao. I could have done that for $2 at home since all I need is a little more rough sand paper. Ha. And no, it didn't help my brakes at all. They produced very little friction, we're extremely loud and there was even a clicking noise from my drivetrain on my ride home I haven't even diagnosed yet. I just had to write this review. Ha. Should have just told them to screw off and bleed the damn brakes. To me, it's simple. This is a classic big city bike shop that is money hungry. $50 for that is LAUGHABLE. I could take this to my hometown bike shop and for that money they'd do a bleed, drivetrain clean, fork pressurization, frame clean, etc. And after all that, I still need my brakes bled. They didn't do it. Ha. EDIT: Attached is the video of my new wheel sound! I think it's just the dork disk, but still.

The best local business I've used in at least a decade…read more I got a great hybrid bike at a great price, that I'm still loving a year-plus later. And everything like tune-ups, oiling, and flat repairs are free. (Ron fixed the flat by replacing the tube.) After a year, one of my gears started skipping a gear, which I pointed out when he replaced the inner tube, and Ron pointed out where the wiring had frayed some--probably whacked against something, he said--and he immediately stripped it all out, replaced it and fine-tuned it expertly. No charge. Had me test ride it around the block, to be sure. The 1st thing that impressed me, though, was when I came in looking in August, there were a ton of bikes, but I'm 6'1" and Ron said none of them were big enough for me, but he would get more in 3 days, so call back then. I really respect someone who WON'T sell me something, because it's not right. They're very close so I stopped by a few times, we talked more, and he had a big enough road bike, but he said what I'd been describing was a hybrid, and if that's what I wanted, I should wait. He went over the pros/cons of each, and I said definitely a hybrid. He said he got far fewer, so I checked in every week or two, and in November, 3 months from the start, he had a hybrid big enough. It was perfect, and I bought it. I wanted a more comfortable seat, so he had me pick the one I wanted from all the bikes and he swapped it in. I bet 99% of customers would have gone somewhere else long before, so he'd given up most of his chance at a sale, and could have easily sold me on a shorter bike being ok, but wouldn't do it. Ron is super-nice and great to talk to, and his wife Sonja is too, so it's always a pleasure. Love this place.

I've been coming to this bike shop for 20 years, great service, great prices and always honest…read moreabout what you need !! Chicago's Finest !! Glen H.

I came in a while ago asking if they could change the wheels in my electric scooter and fix up a…read moreweird noise coming from the back wheel. It turned out that the rotor for my back wheel was slightly bent. They changed my tires, ordered a new rotor for my back wheel and installed it. They had to completely take apart my electric bike in order to install the new rotor. It took them about a week, about a half week of that was getting the rotor delivered. Great guys, very knowledgeable and friendly, a very welcoming and relaxed atmosphere. Cole waved the charge for changing the rotor in my back wheel because they missed it the first time I came over to pick my baby up, after a few miles it had started making that worrying noise again. Definitely quality of service and they stand behind their work. Highly recommend!!

I came, I saw, I e-biked... and now I'm addicted!…read more Let me start by saying, this place is *shockingly* awesome. I walked into EZ Rider looking for an e-bike and walked out feeling like I had just joined a cult--but like, a really cool, eco-friendly cult where everyone smiles and talks about torque and battery life. The owners Cole and Eric are basically the Tony Stark of e-bikes, but way more approachable and with better jokes. They took the time to explain everything to me, even though my only question was, "Does it come in green?" (Spoiler: it does.) The bikes are top-notch, the prices are fair, and the vibes are immaculate. I've never felt so cool riding something that doesn't require a gym membership. Plus, I'm pretty sure I'm saving the planet one pedal-assist at a time. If you're thinking about getting an e-bike, do yourself a favor and stop by EZ Rider. Just don't blame me when you start referring to your car as "the old-fashioned way to get around."

Great LBS! I've never been disappointed by a trip to Kozy's. They have a helpful and friendly team…read morewith no sales pressure. They had all the options we previewed online and let us test ride them all. Great experience and will return for service and accessories.

It's very hard to beat Kozy's Cyclery. I have an OLD Schwinn Airdyne exercise bicycle. I need to…read moreadd some foot straps to the pedals. My husband is having lower leg and foot problems that make it difficult to keep his foot on the pedals while riding. I tried to replace the pedals myself with some pedals with toe clips I bought from a near bike store. I couldn't get the old pedals off. I said this thing is OLD, 40+ years, and hasn't been in production for decades. I took the old beast in to the bike shop that sold me the pedals (Not Kozy's). They got the pedals off, but didn't have pedals with straps / toe clips that could be attached, and no idea where to get them. They told me to contact Schwinn. I took the bike to Kozy's on Halstead Street. I told George in the service department what was going on. George took a look, understood my problem, and ordered some that would fit. That's experience. Knowing the job could be done, and how to do it. He was also very happy and very nice. Go to Kozy's

I have visited this place several times over the years, and one of the things I love is unlike most…read morebike shops, you can get your tune up while you wait. That isn't always convenient, but it is a nice option to have. I really appreciate being able to watch the mechanic work since they do the work outside. If there is going to be a wait, the lakefront is a short walk and an enjoyable way to kill time. A few weeks ago I had the day off to bike around the lakefront. My bike was squeaking and rattling and needing a little care and saw there was no line there. The mechanic took a look, roughed up and adjusted my brake pads, and cleaned the wheel and inflated it. When I ask what I owed him, he didn't charge me anything. Just a straight up act of kindness on his part. I hope that good karma he put out comes back to him and this place.

Monday June 23rd, 11 am: I'm on the LF bike path, near 95 degrees. I hear my bike tire rubbing, I…read moresee its about to pop. I make it to Lakeshore bike on the path near Waveland ave. Couldn't be better timing. I explain and show my bike tire. he says he has a replacement tire, I wait about 25 minutes and he starts working on my bike. 10 minutes later says the tire wont fit, he cant do it, sorry. Huh?, please put my original tire back on and ill go to Kozy on the other side of lake shore Dr. Begrudgingly agrees to put my tire back on. I try and petal, the bike doesn't work. He says there is a problem with back axle. I said please just put it back as it was when I arrived, ill go to Kozy. He said I'm not listening. "if you can just make it petal so I can get to Kozy." repeats I'm not listening. Then tells me he has to charge $10 for his time. All true. I walked to Kozy on Halsted, had my bike working in 20 minutes. WARNING: run from this place, he is a bicycle butcher. He doesn't know what he's doing. BE CAREFUL here.

Congratulations on the new sign and the the new line of bikes! On a hot day this is a cool place…read moreto visit!

I had tuneup and replacement of the calipers. Expert work at a fair price. They keep the customer…read morewell-informed. Knowledgeable and friendly