Cancel

    Open app

    Search

    Kozy's Cyclery

    3.7 (191 reviews)
    ModerateBikes
    Open 10:00 am - 5:00 pm

    Kozy's Cyclery Photos

    You might also consider

    Recommended Reviews - Kozy's Cyclery

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    broken chain

    got a flat fixed. tech insisted i didn't need a tune up so i spent my money on locking skewers. rode my bike for less than a mile and my chain broke. they offered to charge me $55 to fix it, which i don't have anymore thanks to the tech's recommendations. done going here.

    I've previously written a very positive review of Kozy's... until I recently found out their service membership is sort of a scam. My sales rep really pushed the service plan when I purchased my bike. Besides pre-paying for service, she emphasized the speed. From their brochure (see photo): "Bring your bike in for service by 12pm on a weekday and we'll have your bike ready to go by the same day by 5pm." After nearly two years of not using the service contract, I took my bike in for the first time on Thursday(7/18) to the Halsted store. I was surprised to be told my bike would not be ready until next Wednesday (7/24.) That's 6 days! Making matters worse, it seems like people without club memberships get higher priority. Two instances: with no service contract, my son took his bike in for a medium size repair last week and it was completed within two hours. And the man in front of me on Thursday was promised his repair the same day also (again no membership.) Seems like pre-paying for club membership delivers the exact opposite of "preferred service." Just to be give Kozy's a chance to honor their contract, I even emailed both my original sales rep and the general Kozy's email box about my concern. Three days later, still radio silence. Their service contract is totally mis-represented.

    Brand new ride...go away winter!
    Emann B.

    I bought a Specialized Rockhopper from Kozy's back in 2007. After 13 years, sadly it was stolen at the height of COVID summer. Due to ongoing supply chain issues, bikes continue to be scarce so I started looking in February. I placed a pre-order on Kozy's website for a Rockhopper Comp and promptly received a reply: the manufacturer was already sold out and Kozy's wait list was packed, but they had a base model Rockhopper at the Milwaukee Ave location. They transferred it to the Halsted store and five days later I have my new ride. Just seamless. Thanks Kozy's!

    Craig F.

    This was an unexpected surprise. I went there with a friend just to look and left with a brand new bike. Got a great deal on a great bike. The girl that sold me the bike was also great and very knowledgeable. The other guys in the shop also knowledgeable. Definitely recommend this place

    Factory tape
    Richard B.

    So I came to this location in 2020 to build my custom bike which I had been carefully collecting parts for over a year during the lockdown. They gave me a call saying that they couldn't do it because they needed a very common wrench to tighten the bottom bracket. Unbelievable. Fast forward to 2022 and I caught a flat on the lakefront and stopped at this location to have them install a new tube. While waiting I heard the mechanic say " I wonder who this belongs to ". Ok, whatever, maybe I don't look like a guy who rides a 5 thousand dollar custom. I asked them to check for anything sharp inside the rim and install new rim tape if needed. I pay my $28 and went outside to check the work. Immediately I detected a rub in the disc brake, I got my ratchet out and adjust. So today I decided to pull my rims off to tune the spokes and install new panaracer slicks. What I found was a complete joke. They removed the very nice factory rim tape and installed tape that was too narrow leaving sharp edges inside. Now I have to order new tape and redo both. If you want to be judged and called a thief and receive the WORST service at the highest price then go here. These guys were charging over msrp during the lockdown gouging people during the bike shortage. Not a good shop.

    See all

    Photo of Patrick D.
    47
    118
    11

    9 months ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe C.
    354
    1037
    14223

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    29 days ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sam P.
    24
    62
    34

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    3 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Emann B.
    74
    527
    89

    5 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0

    2 years ago

    Excellent and knowledgeable staff. They helped me find my dream bike. Highly recommend!!

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jo S.
    0
    15
    0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim L.
    0
    72
    50

    3 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 1

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kyle D.
    412
    1080
    1836

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sean k.
    2
    99
    11

    6 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Josh H.
    35
    47
    6

    5 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ryan G.
    614
    64
    7

    8 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Mark M.
    324
    16
    2

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dylan H.
    406
    13
    4

    6 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of David W.
    80
    308
    56

    6 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Paul K.

    Paul K.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 5

    Ask the Community - Kozy's Cyclery

    Review Highlights - Kozy's Cyclery

    They are enforcing social distancing and manage capacity by locking the door and letting people in/out as capacity allows.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Johnny Sprockets - "Heavy" by Catherine Jacobi  Heart sculpture made of bike tubes. Makes me think of the song Elastic Heart by Sia

    Johnny Sprockets

    4.2(175 reviews)
    0.8 miLakeview
    $$

    Always reliable and fair pricing. Convenient location on Broadway. I mean if you get a flat on LSD…read moreit's relatively easy to walk over to Broadway since it runs parallel and throw your bike on a bus. For my single speed and racing bikes always on time with good service and fair pricing. Nice selection and if you don't see it they have no problem ordering direct. Quality small local business. Check them out, Spring is coming.

    In response to the (mostly) positive reviews to this place, I trusted them to provide quality…read moreservice. My rating is due to bike service issues, not personnel. The workers were what you'd expect as far as being nice - but the mechanics are amateur at best. After my first disappointment with their routine "maintenance service", I wanted to give them another shot with my brakes. After all, I yearn to have a good relationship with a local bike shop. And sadly, it's a bigger disappointment than my first visit. I asked for them to bleed both brakes. I received a call saying they're "fine" and suggested NOT bleeding brakes; but the pads and rotors were caked in oil and other residue (I cleaned them both 3 days ago). But I figured you gotta trust the pros, right? Wrong. I figured they'd replace the pads, clean the rotors and call it a day. After all, I hadn't sanded the pads this past time and they are getting old (10 months). Nope, just VERY poorly sanded the existing brake pads, cleaned the rotor below my normal standard and was charged nearly $50. For that. To sand 4 little brake pads and (presumably) apply some rubbing alcohol to the rotors. $50. Look at the picture of the brake pads after they serviced them. Lmao. I could have done that for $2 at home since all I need is a little more rough sand paper. Ha. And no, it didn't help my brakes at all. They produced very little friction, we're extremely loud and there was even a clicking noise from my drivetrain on my ride home I haven't even diagnosed yet. I just had to write this review. Ha. Should have just told them to screw off and bleed the damn brakes. To me, it's simple. This is a classic big city bike shop that is money hungry. $50 for that is LAUGHABLE. I could take this to my hometown bike shop and for that money they'd do a bleed, drivetrain clean, fork pressurization, frame clean, etc. And after all that, I still need my brakes bled. They didn't do it. Ha. EDIT: Attached is the video of my new wheel sound! I think it's just the dork disk, but still.

    Photos
    Johnny Sprockets - Got some new wheels just in time for Spring! Can't wait hit LSD!

    Got some new wheels just in time for Spring! Can't wait hit LSD!

    Johnny Sprockets
    Johnny Sprockets - This heart never tires...

    See all

    This heart never tires...

    Kozy's Cyclery - bikes - Updated May 2026

    Loading...
    Loading...
    Loading...