I regularly bring my kid's bicycle here. I feel welcome. Robert is always a great one to talk to.read more

I knew I had a flat, but didn't know my tire was shot. The help at Roberts pointed out the tire's…read moreflaws which could quickly contribute to a new flat. I went for the upgrade. The staff will do free checkups on any bike that comes in. My suggestion: Arm yourself with their advice!

I brought my bike in for a tube-up. It had been sitting unused for several years. The tune-up was…read moreall that was needed. I loved the personable owners, very honest about the cost and estimated needs. I felt at ease leaving the bike in their hands. Picking it up was on the day they said it would be. Excellent tune-up. Thank you!

Went here for maintenance on a bike that had been in storage for a few years. It came back in like…read morenew condition and a few days ahead of schedule too, and has been riding beautifully ever since. This was top quality work at a totally fair price.

Turin is not a place for bargains, few bike shops are, but the staff is conscientious, friendly and…read morethey truly love bikes and cycling. They're scrupulously honest, too, and once gave me a free tire repair because they felt it was warranted.

My bike broke two blocks away and I have to find the nearest bike shop. I'm so glad I stopped by…read morehere because the guys were very welcoming, attentive and easy to talk to. They replaced the nuts in one my tires and have it fix in no time. They also didn't charge me for a simple replacement even though I was happy to pay them for the service. Happily come back here again for my bike needs!

This is a bit late but I came by for the 2 year anniversary and it was such a fun time! I was…read morelooking to get my very first bike and wasn't sure what I was looking for / needed. Alexa was a great help at both helping me meet my needs and fit within my budget. I went with a used Cannondale bike and it was in lovely shape. The shop had it all fixed up and up to par. They even installed the rack on for me that I bought. The prices were more than fair, as i ended up getting all my needed accessories here too. All the staff i talked to were friendly and guided me through the various of options of what I was looking for. This shop is a great part of the community and I am glad I got my first bike here!

Igor Does My Bike was a lifesaver when I noticed one of my tires losing air quickly and it was a…read morerandom Sunday. Igor's was one of a few bike shops that was open on Sunday. I was able to get my bike looked at right away, the employee I spoke to told me to come right over. The inside of the shop is spacious and they have a handful of seats for customers awaiting bike repairs. The inside of the shop was pack but I was able to speak with someone right away. The employees were very friendly and willing to educate me on my bike issue. The employee was able to figure out my issue quickly as well as do a general bike inspection. Not only does Igor's do bike repairs, they sale bike accessories. I was finally able to purchase a bike basket! Due to my bike structure the employee was able to help me find the right basket for my bike. I will definitely continue to bring my bike to Igor's! I met some cool people from the neighborhood and never felt like they were trying to upsell me for other services or unnecessary accessories.

I came in a while ago asking if they could change the wheels in my electric scooter and fix up a…read moreweird noise coming from the back wheel. It turned out that the rotor for my back wheel was slightly bent. They changed my tires, ordered a new rotor for my back wheel and installed it. They had to completely take apart my electric bike in order to install the new rotor. It took them about a week, about a half week of that was getting the rotor delivered. Great guys, very knowledgeable and friendly, a very welcoming and relaxed atmosphere. Cole waved the charge for changing the rotor in my back wheel because they missed it the first time I came over to pick my baby up, after a few miles it had started making that worrying noise again. Definitely quality of service and they stand behind their work. Highly recommend!!

I came, I saw, I e-biked... and now I'm addicted!…read more Let me start by saying, this place is *shockingly* awesome. I walked into EZ Rider looking for an e-bike and walked out feeling like I had just joined a cult--but like, a really cool, eco-friendly cult where everyone smiles and talks about torque and battery life. The owners Cole and Eric are basically the Tony Stark of e-bikes, but way more approachable and with better jokes. They took the time to explain everything to me, even though my only question was, "Does it come in green?" (Spoiler: it does.) The bikes are top-notch, the prices are fair, and the vibes are immaculate. I've never felt so cool riding something that doesn't require a gym membership. Plus, I'm pretty sure I'm saving the planet one pedal-assist at a time. If you're thinking about getting an e-bike, do yourself a favor and stop by EZ Rider. Just don't blame me when you start referring to your car as "the old-fashioned way to get around."

I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

Tailwind has been my family's go-to bike shop for six or more years. Some years I find myself…read moreshipping them a new bike to build for a kid's upcoming birthday. Other years we've adopted a used bike that needs some TLC. This week they are working on upgrades to my kids' road bikes to make them better suited to racing on the velodrome in Northbrook. As always, the guy who helped us (Kyle) was knowledgeable about the options and had good advice about how to proceed. I knew that would be the case and knew that the shop is always fair about labor costs, which is why I brought the bikes back from Northbrook to have the work done. Long story short, this place is great, and you won't regret giving it your business.

Update Summary: had a problem and had to go back: Chainlinks completely stood by their work and…read moreeven offered a refund. Impressed enough that I will go back again. Story: After my good first experience here, I thought I was going to have to come back and downgrade my review. I got a flat just days after Chainlinks did a repair, stranding me across town and forcing me in to pay for a another repair at the nearest bike store I could walk to. That bike mechanic told me it looked like Chainlinks missed a small piece of wire in the tire. He said it would have been tough to find because of how small, but still, it was probably the same wire that caused 2 tubes in a row to go flat. Crap. So I returned to Chainlinks to talk about it. Different staff working this time and I was concerned I'd get blown off. Instead I got a quick and attentive listen, and the staff immediately put in a call to their manager to authorize a refund (which they offered, I didn't even have to ask for) and they apologized several times. Because of how outstandingly friendly, helpful and the fact that these guys stood by their work, I'm keeping my review 5 stars and I will go back.

Quick service (with appointment) by friendly people at good prices. What more could you want?…read more No cash (but who uses that weird paper money any more?)

Customer oriented service. Completed a tune-up and…read moreadditional needed services. They are customer confidence oriented, and reasonably priced.

Bucephalus came through for us in a pinch. We needed a tire repair and Bucephalus turned it around…read morein an hour. Crisis averted. They were also very pleasant to deal with.

I come in often because Rich is an honest, patient, and helpful expert. If you come in with a minor…read moreissue, he'll tell you that, and it's priced appropriately. I came in with a small issue which he fixed on the spot and sent me on my way, telling me what to look out for and what could be done if the issue persists. The shop's a fixture of the community as well, having been family run for 80 years, and the building itself has been a bike shop since the Great Depression. Always enjoy hearing neighborhood history from Rich, and more than happy to support a local business as honest and helpful as this one is.

Very friendly interaction, I was quoted 130-200 for a whole overhaul on my derailleur and hanger as…read morewell as the chain and any other parts that may need to be repaired on my bike; I believe his name is Rich but he ran me through everything that I'd need to get done and assured me my bike was in the right place and was wondering if I was willing to be patient, so I agreed, it is a 2 month wait since parts will need to be special ordered, my family has been coming to this bike shop for repairs since the early 00's and we haven't regretted it once; high quality repairs and it's done right. If you can I highly recommend taking this shop over any other nearby ones, as this shop takes the time and actually cares about your bike enough to get it running perfectly; Will be returning for any future repairs for as long as this shop is around and I'm in the area still!

Absolutely the best bike shop experience I've had. Honest and communicative. Bike rides perfectly…read moreafter a tune up and rim replacement and it was done in a timely fashion.

The place to get your bike fixed. There's something wrong with you if you don't walk out of here…read morewith a smile on your face. Real people, real skills. Love ya Dee