Customer oriented service. Completed a tune-up and additional needed services. They are customer confidence oriented, and reasonably priced. read more

Bucephalus came through for us in a pinch. We needed a tire repair and Bucephalus turned it around in an hour. Crisis averted. They were also very pleasant to deal with. read more

I had a problem with bike assembly. The staff here helped me with it efficiently and the price was quite cheap. read more

I brought in an older bike from the 90s, and when I received it back, it rode like brand new. The difference was really striking. A full retuning isn't cheap if things need to be replaced, but I feel like I have a new bike. Alex is very skilled at bringing a good bike to its former glory. Strongly recommend! read more

Great friendly and efficient service on this day in May! Alex was providing service for my bike and keen to the details. I brought my bike in because the front tire was flat. He showed me the thorn that popped the tire. Got questions about bikes feel free to ask these guys they're great! I also asked how much was a valve cap, and they threw it in for free, amazing service I would recommend (Edit) Forgot to mention, I went to wheels and sprocket first and they had a three day wait, and this was my other choice, took the chance and under 30 minutes my bike was ready to roll read more

Bucephalus Bikes - Maintenance shop around the corner - Bikes Near Me - Evanston, Illinois

Bike broke down... same issue I brought it in for; they didn't fix it great and charged me a hefty price. Daughter was devastated. I'll just buy a whole new one rather than bringing it back. read more

Bucephalus Bikes - Did not fix my daughter's bike correctly. - Bikes Near Me - Evanston, Illinois

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Warm, kind and knowledgeable owners of this bike shop. I can't emphasize this enough. This is the experience you hope to get at a bike shop.

Excellent service. Alex is expert and has solved numerous, unique issues with a few of my bikes (attaching some honjo fenders to a frame that didn't have any braze-ons, for example, or removing a seatpost that had gotten stuck in place). Tune-ups are always high quality, and if there's anything I've needed that wasn't already in stock, they're quick to track it down. It's my go-to shop! read more

Top-notch products at fair prices. Highly intelligent sales and service. Honesty. Kindness. For years we have been coming here from another town for all our bike needs. Just this week we received incredible assistance getting a bike ready for use at college. Thanks Bucephalus Bikes! read more

A great local bike shop with friendly and knowledgeable staff. They replaced the inner tube on the flat front tire of my son's bike and we were back in business quickly. Plan to have my bikes tuned by them in winter so they are ready to go in the Spring. read more

Family service feels like family, it's not cheap but you know you're getting the best, fix it and forget it.

I was recently searching for a U lock for my wife's new ride, and Bucephalus was my final stop. I had tried a couple of big-box stores close to my office, but the options that I found at Target and Sports Authority seemed cheap and flimsy even though one was a common name-brand. I admit that I had done no research, but I know a mediocre product when I see one. I was seeking something sturdy and intimidating and found it in the form of a Kryptonite brand lock at Bucephalus. The price was higher than those other locks but it seemed a fair deal for a quality product. Alex took the time to answer some of my questions before I made up my mind, and then offered a few tips about registering the lock as I was checking out. This place is tough to find even when you know what you are looking for. Behind the nondescript facade is a great little shop. Shame on me for shopping at chain stores; I will come here first for bicycle accessories from now on. read more

I had a big ride coming up on Saturday, but on Thursday I lost 4 spokes in an accident. Alex let me know normally such a quick repair turnaround would be a little unusual, I told him I understood but would be grateful if it was possible. Sure enough, by mid-afternoon Friday the work was done. He explained what he did thoroughly, and showed me an image on his phone of a repair I should consider at my next tune-up. The cost of the repair was also very reasonable, and overall great customer service experience from the first phone call to out the door. And their hours of operation are great. Thanks Alex and Bucephalus Bikes!! read more

Bucephalus Bikes - Bucephalus Bikes repair got me on the rode - Bikes Near Me - Evanston, Illinois

10 stars!! Alex and Bucephalus Bikes are a diamond in the rough truly helpful and thoughtful group of people. I called Alex at 8 AM on Sunday and he took time out of his busy day to help me troubleshoot an issue I was having with my brake cable. My front brakes had lost all tension and I had a ride later that morning. Because of Alex's tremendous knowledge and insight I was able to fix the issue in time for my ride. I am so grateful this is the best place and I recommend it to anyone!! read more

I have owned an electric bike for the last 5 years and have rode over 2500 miles. The bike had the original brakes and was in dire straits of performance. I chose Bucephalus bike shop from the wonderful reviews I had read. The shop is owned by a husband and Wife (Alex and Cecile). Wow what a wonderful couple and the service they did on my bike was outstanding. Not only did Alex service the bike from head to toe ( and even touched up the paint!!). I am the Original owner and the service he did on the bike was better than new. His pricing was more than reasonable. Can't say enough. The best bike experience!!! You need to go there!! read more

The rave reviews are absolutely on target: Bucephalus is an Evanston treasure. Once I found this place (modestly nestled away in a quiet residential neighborhood near the city's central-west side), I never looked back. Alex and his team are the sweetest people, and always so welcoming. It goes without saying that the repairs are top quality, too. But many bike shops can claim that. What's different about Bucephalus is its atmosphere: It's truly a family bike shop. There's just a warm, friendly feel the moment you enter the door, and you'll never be made to feel silly if you don't know the difference between spokes and sprockets; everyone here is always so patient and willing to explain. You just know these are people who really love what they're doing. The prices seem reasonable, too. Ever since I came here five years ago (to get splash guards for my bike, if I remember right), Alex has always known me--even when I'm wearing a snow mask--and greeted me by name. Sometimes I just stop in here to say hello. I'm planning to leave the Chicago area soon, and one of my biggest regrets is being away from my favorite bike shop. So yes, this place is the greatest. Whether you ride your bike once a year in the Fourth of July parade, or ride thirty miles a day rain, snow, or shine, you'll be at home over here. read more

just stumbled upon this shop by happenstance. met the owners, Cecelia and Alex. Had a nice chat and let my boys enjoy the aquarium at the front. The shop is simple, but the service and attention are top notch. I've been to shops far and wide, and rarely is my enthusiasm met with reciprocity at the prospect of a new customer. As long as I live in Evanston, I will go to Bucephalus. I've tried other shops that change their name (you know who you are) who honestly don't give a rats about you. When I came back three days later, Alex remembered my name. Small thing, but it makes you want to come back. Don't waste your time with any other shop for your bike-maintenance needs. Honestly. *UPDATE* - sent me pictures of my damaged part, on their own accord. I don't know about you, but for bike nerds/enthusiasts... honestly it's a dream come true. I love having different communication channels available. Thanks a million. read more

I needed a new front fork for my mountain bike. After going to all the other bike shops up here in Evanston - and getting big dollar estimates, I found Bucephalus Bikes. Alex was great, he asked what I wanted to spend and found me a great fork that surpassed what I expected. All this for half of what the other shops wanted! I am looking forward to going to these guys again! read more

Biking in Evanston for the last four years, I got a taste of every bike shop around town. I found Bucephalus Bikes to be my new favorite for repairing my vintage bike. Other places would tell you to buy a new bike from their inventory or scoff at you cuz you aren't "pro". Bucephalus Bikes really care about repairing bikes, not just selling you something in their store. I accidentally snapped off the head of a bolt holding the left crankarm (bar bound to left pedal) when I was trying to repair the loose crankarm at home. I was worried this will require a huge repair that will take a week to fix. But going into the shop, Ryan was very knowledgeable and helpful. In less than 15 minutes, he removed the broken piece and replaced them with a new one and only charged me $15. As he repaired it, he explained to me that the bolt had worn down which only needs to be replaced. I am happy to go to this shop, other places would charge you more and tell you to repair all the pieces as a whole. Great bike repair shop, friendly and helpful staff, and reasonable prices. read more

I inherited a bike that was sturdy but inoperable. First bike shop I called wanted me to bring it in twice - first to look over to determine what was needed and THEN make an appt. and bring back in about two weeks. How ridiculous is that? Soon after I found out about Bucephalus, and what a wonderful discovery. Exceptionally accommodating, and excellent work at a reasonable price. I had a number of questions that were graciously answered by Alex and his son Nikko. The bike is riding like a dream! Be sure to check out this fine Evanston business. read more

Officially found a bike shop! I had to go in and get a new tire plus a tune up for an old, used bike I recently purchased. Not knowing what to really expect, I never felt like I was getting ripped off like I do at other, bigger shops. Alex is great! He's very easy going and super helpful! They also finished with my bike in less than 12 hours! read more

I am embarking on a cross country tour in May and wanted to upgrade my front hub and build a new front wheel. I found Alex and his shop and am so glad I did. He took his time and worked with me explaining all my options, and once contracted to do the work, did not let me down. He is knowledgeable and his mechanics top notch. In the end his prices are fair. I am glad to have found a permanent bike shop and will definitely be a return customer in the future. read more

These guys know bicycles. Bucephalus offers impeccable service at a reasonable price. I'd heard a few good things about Bucephalus from friends, and finally got to swing by the open garage of the old Greenleaf shop on my way home from work, on a new used bike that needed a bit of attention. Though I pulled up to the shop on a whim, Alex turned his attention to me and my bike, determined the problem within minutes, and pulled the bike in right then for a chain replacement and full tune-up. He offered to have a welder-friend down the street check the rusty frame for structural damage before commencing repairs, so that I'd know whether the bike would be worth tuning up. Alex kept me informed about the frame, and then finished tuning up the bike before a week had gone by. Riding my bike after the tune-up has been a treat. The guys at Bucephalus returned the decades-old road bike to like-new riding condition. Woohoo! Plus, a few days later, when they saw my bike on a bike rack outside a market and noticed my back tire was out of alignment, they adjusted it there, quite unprompted. Thoughtful, professional and very friendly-the owners of Bucephalus are solidly cool individuals. I've been recommending Bucephalus whenever I can, and I look forward to visiting them again! read more

I brought my 20 year old street/mountain hybrid in on my daughters recommendation as it wasn't shifting properly. The staff was given the go ahead for their standard tune up. I couldn't be more pleased with the results. The bike shifts flawlessly and the brakes are just right. In addition it looks like they dipped the bike in a pot of brand new. I don't know how they clean the sprockets, cassette, wheels and everything else so well but for the money this is worth doing every year. Oh yeah. When I went to pick the bike up it had a flat tire. I was asked if I knew if I had a slow leak or anything. I said no. The mechanic came out and said they noticed my tires were on the rims backwards (apparently from when I bought it) and reversed them and perhaps he nicked the tube. He replaced it right there for no charge. Talented and honest. I highly recommend this shop. read more

Though I don't usually write Yelp reviews, every biker (even casual/novice riders like me!) should to know how great this place is. I just spruced up my bike here, and I can see why this shop gets five stars. After buying an old Raleigh with a flat, I brought it in for a quick fix, as well as to ask if they noticed any other red flags. Um, maybe the 40 year old tires that melted onto the rims? Alex was really gracious, understood my budget and predicament, and went the extra mile to fix, tighten and even clean my wheels. Also, being the cheapo that I am, I cross-referenced amazon's price for the new tires I got. Same cost, including the service! What!! Amazing. I walked (or, rather biked) away feeling really great about my bike and their service. Wholeheartedly recommend. read more

I wanted to share my experience in case others want to learn what could happen. I brought in 2 bikes. One for new brake pads the other one for a squeaking tire against a brake pad. I was told when I dropped them off, "A mechanic will call you before he does any work to the bike." I thought that sounded right. One bike has literally been ridden 4 times and Alex called to say it had a worn chain and needed an elaborate tune up that would cost $120 plus a $20 chain. I said that was out of my price frame and we would pass on that. We agreed on the phone to $35 brake pads (which is still crazy expensive). I was never told anything about being charged for an "evaluation". They charged me a total of $60. I respectfully and calmly told him he should tell customers that there would be a charge just to look at the bike. I will not ever give them business again because a) the chain on the brand new bike was not worn at all so now we have a trust issue and b) it was deceptive to tell me when I dropped them off that I would be consulted before being charged anything. He had already looked at the bike and charged me an "evaluation fee." I own a small business and know that customer trust is everything. Boo on Bucephalus Bikes! read more

This place is great! I recently took my bike in for an overhaul and tuneup, as it has been spending way too much time in the basement and not enough time on the road recently. Alex and I discussed the issues I had, what I wanted done, and what he recommended. The bike was done on time at a reasonable price. It rides, and looks, new. I live in Chicago, and even though Bucephalus is quite a ways from my house, it's worth the ride. And who could resist a bike shop named in honor of Alexander the Great's brave and noble horse? read more

Excellent service, honest, fair pricing, extremely knowledgeable. Wonderful shop all around. I take my cargo bike, my hybrid, and my children's bikes there, and will soon be taking my new road bike there as well. read more

Nice, professional folks in a neighborhood bike shop who bailed me out when I was in a jam. I highly recommend them for service. My chain broke during a long ride and I was stranded on a Sunday. They were fairly close by and said they could get me in right away (very nice to do on a Sunday). They replaced the broken chain while I waited and the price was fair. ***They are being very mindful about health precautions right now which I appreciated*** read more

Alex and his crew are awesome. Great service, great advice, and they will totally work with people to make the situation work, whether it's keeping a beater running for bare-bones transportation or upgrading really high-end custom stuff. (There may be gaps in the carbon fiber/titanium end of things, and for that I'm grateful.) The inventory on hand is a little sparse since it's a very small operation, but they can get whatever you need given a little notice. Exactly the kind of personal, neighborhood operation the world needs more of, and I love their approach to biking as meaningful transportation choice, rather than just another expensive hobby. read more

This place is fantastic! whether you are looking to buy a new bike or repair your old one. These guys are wizards at what they do, without expecting an arm and a leg payout. I am building an old raleigh grand prix, not only did they find the right bottom bracket but they even ground out a post the was blocking the path, then installed it for me! In my opinion these guys went above and beyond. On my last visit a guy was riding by and Alex asked, "how is your bike riding" his response, "like a swiss watch! Thank You!" That is something I like to hear. This is now my bike shop read more

Honest, straightforward, and kind. I wish I could find a car mechanic with these same qualities. I've been in twice and both times Alex went above and beyond to make sure I was taken care of. I only needed simple fixes but he still walked me through what he was doing and showed me the source of the problem. If I ever have bike needs or questions I will definitely be coming back here. As an added bonus the shop is super cool and filled with cool things to look at. read more

Bucephalus Bikes - Bikes Near Me - Evanston, Illinois

Glad I brought my very-in-need-of-attention bike to Alex. He overhauled it for a very fair price, replace a couple of things, but was able to clean up and keep almost everything so I didn't spend more than I needed to. I was originally expecting about a week considering the work needed and they called me in 1 day to say the bike was already finished. Unreal! This is the way to run a business! I highly recommend Alex and Bucephalus. I will be bringing my bikes here from now on. read more

Hype is real. Great shop that doesn't rip you off or tell you to do stuff you don't need.

I brought my old Canondale a few weeks ago for a total overhaul - it now rides like a dream and I couldn't be happier with it. Excellent service, excellent communication, excellent workmanship. Thank you! read more

This is a great neighborhood bike shop and the owners are the best. Took my 20 year old Trek in for repairs to peddle assembly (guess things do fail after 20 years of hard riding) and these guys knew exactly what what was wrong and fixed my cycle in only 2 days!!! Really great service and the owners were very helpful. Can't recommend this place enough. read more

This is a fabulous bike shop. A real gem. I brought in my ancient DBS cruiser - beat-up, broken pedals, torn up saddle, and they welcomed me in, and fixed it up pronto. I have been to other bike shops in the area, and their eyes always glazed over when I asked if they could fix my old bike. They'd try to sell me a new one, told me to junk the DBS. Alejandro and Cecelia really understood why I'd want to restore and fix this old bike. It really is worth saving. It's been rejuvenated! I love this bike shop. It's great to know that there are folks out there who do great work and take pride in what they do. Treat customers well. I will be back to keep my bike in tip-top shape and hopefully purchase one of their restored beauties! read more

I found Bucephalus Bikes last summer when I needed to fix up my old Trek Antelope 830 mountain bike and went searching for a local Evanston shop. While I've always owned a bike, I'm no expert and have had some bad experiences with bike shops that are big on attitude and low on service. From the moment I walked into Bucephalus, I felt right at home. Alex and his crew are terrific. They take their time to understand your needs and they work with you to get it right at a great price. I ended up getting my Trek completely tuned up and tricked out with road tires and a much better seat. It has served me well on my commute from Evanston to Lincoln Park. Now I'm borrowing a Trek 2.1 road bike to see if I want to invest in something similar. It needed some work on the shifters and front brake, so I took it to Bucephalus. They worked me in and did an awesome job fixing the bike and explaining things to me. I met more of the crew and am completely blown away by their professionalism, passion, and skill. Again, GREAT PRICE, OUTSTANDING SERVICE. Bucephalus has a very good vibe. It's a great atmosphere for the employees and the customers. I highly recommend Bucephalus Bikes for all your needs, including purchasing a new or used bike. Alex is THE BEST! read more

Can't say enough positive things about this shop. Friendly service, informative, solid workmanship, clear explanations in advance about what work is contemplated and what it will cost. Fair prices. I brought my 23-year-old Schwinn cruiser in for its first ever service in late spring. Bucephalus got it back to me in the week they promised in practically new condition. They took a commendably conservative approach, repairing or replacing what was necessary, but not trying to upsell me anything. I've had a great spring, summer and fall riding, with no problems. I'll be back next spring for an annual tuneup. read more

Evanston has three bike shops but this one seems like the best, hands-down. Alex is an expert mechanic and knows bikes backward and forward; he's also patient and warm, equally happy to help a child with their first bike or with an experienced bicyclist looking for a top-end bike. read more