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Glenview Cycle

4.6 (67 reviews)
ModerateBike Rentals, Bikes
Closed Closed
Updated 1 month ago

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10 days ago

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1 month ago

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11 months ago

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2 years ago

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2 years ago

Alan the owner is very knowledgeable and friendly. They are a good place to order specific items upon request.

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3 years ago

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2 years ago

Unfriendly and unprofessional service. OVERPRICED and not straight forward with pricing.

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3 years ago

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2 years ago

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Alan R.

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6 years ago

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9 years ago

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7 years ago

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7 years ago

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Alan R.

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8 years ago

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4 years ago

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8 years ago

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Alan R.

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11 years ago

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Alan R.

Thank you very much for your kind words.

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14 years ago

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14 years ago

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6 years ago

Can't thank James enough. Awesome technician. Was very thorough in explaining me options with repairs I needed. He is a superstar

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5 years ago

Thank you so much for replacing my tire. I'm glad you guys are around and I hope business stays strong!

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5 years ago

Alan and Isaac is a good guy to talk to for bikes and replacement bike parts and tires and services Great

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6 years ago

Great bike shop. Very attentive to customers. Was able to fix my problem on the spot. Highly recommended.

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9 years ago

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Ask the Community - Glenview Cycle

Do you work on ebikes, specifically Sur Rons? May need to swing by for basic maintenance like chain adjustment, drive belt tension.

We do work on E-Bikes. Not the electrical.

Do they have bike rentals,bicycle trailer for children, and a trunk car mount?

We only rent adult bikes. Nothing for kids. ( for liability reasons) Also, we only rent hitch… Read more

View All 3 Questions

Review Highlights - Glenview Cycle

Alan and the other bike mechanics working at the store resolved an ongoing issue I was having with my spokes.

Mentioned in 17 reviews

Read more highlights

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The manager is a nightmare. I witnessed frustration and anger towards employees and a customer. I…read morewas spending thousands a year at this location on my REI credit card; thousands. I have not used my card or shopped at REI since seeing this behavior. REI, what the hell is going on in your stores? Also, if you post a return policy, honor it. If the co-op disagrees, they would change the policy, right? Stop selling membership based on a return system you fight tooth and nail. Customers find another outfitter.

Unbelievable customer service. When you purchase things, you would not have any problem. Problems…read morewill come up, when your product is defective and trying to resolve it. It says on the website, for the product defects, if your item has a manufacturing defect in materials or workmanship, you can return it AT ANY TIME, REGARDLESS OF THE PURCHASE DATE. They would not even going to look at the product to verify. They'll just say reach other the customer service or the product company. (Then what's the point of getting things through REI store?) Customer service said that the store manager Porsha and Chris were wrong about this and they should have known about their own product defects policy even if it's after 1 year from the purchase date (Mine was 1 year and 1 month after). Very disappointed about how the store Manager Porsha and Chris treated the long time customers. REI should give them a proper policy training so that they don't just focus on the 1 year satisfaction guarantee and be able to handle more complicated cases.

Tailwind Cycles - Accessories

Tailwind Cycles

(41 reviews)

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I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

Tailwind has been my family's go-to bike shop for six or more years. Some years I find myself…read moreshipping them a new bike to build for a kid's upcoming birthday. Other years we've adopted a used bike that needs some TLC. This week they are working on upgrades to my kids' road bikes to make them better suited to racing on the velodrome in Northbrook. As always, the guy who helped us (Kyle) was knowledgeable about the options and had good advice about how to proceed. I knew that would be the case and knew that the shop is always fair about labor costs, which is why I brought the bikes back from Northbrook to have the work done. Long story short, this place is great, and you won't regret giving it your business.

Glenview Cycle - bikerentals - Updated May 2026

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