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    Pony Shop

    3.9 (92 reviews)
    Closed 11:00 am - 6:00 pm

    Services - Pony Shop

    Bike repair and maintenance

    Pony Shop Photos

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    Jon S.

    The Pony Shop has been an Evanston mainstay for as long as I can remember--at least 25 years. They offer a no-nonsense, high-quality experience to just about every level of bicyclist. Their sales crew and mechanics offer a mellow approach. No pressure, no elitism, just good service and selection. They've made the most of a tight space and have largely shunned the more-boutiquey elements of other bike shops in the area.

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    8 months ago

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    2 years ago

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    11 months ago

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    3 years ago

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    8 years ago

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    4 years ago

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    4 years ago

    I had my bike tuned here after 12K miles new Gears controls, Chain , rear Sprockets and general Tune up. Rides like new! Very good service!

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    14 years ago

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    Page 1 of 3

    Ask the Community - Pony Shop

    Review Highlights - Pony Shop

    I went into another Evanston bike shop that supposedly carried both the Trek and Jamis model that I was looking for.

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    Everyday Cycles & Motion - Opus Belladonna

    Everyday Cycles & Motion

    (4 reviews)

    $$$

    Amazing shop and the owner Elizabeth is super knowledgeable, super helpful, super supportive, and a…read moresupercalifragilistic human being!!!! And the best part is it is right in my hometown of Evanston!!! My birthday yesterday was topped off with a brand new Opus Belladonna with a big yellow bow on it that my husband and she cooked up for me!!! And she will help me turn my on-it's-last-legs 1994 Mongoose over to The Recyclery on Broadway for the kids to work on and donate!! The Goose will have life after trade in!!!! Check this shop out and I guarantee you will not be disappointed!! Lynne Creighton‼

    Wow, this bike shop is great! I recently bought a bike there and they have such great service and…read morea great customer experience. I'm a bit of a picky shopper, and I compared to other bike shops in Evanston, and Everyday Cycles has completely won me over. Some of the great things: * Knowledgeable staff helps you choose the right things for your needs, whether fitting you to a bike or looking for an accessory. * Not pushy or overly sales-y. * The shop is small, so there is not a lot of product on hand, but you can tell that the products they carry have been vetted... It seems like someone working there has done research on the products and hand-picked the best products out there, so there may be only a few items to choose from, but they are the ones you would want anyway. They can also order items, of course. * Customer service went above and beyond expectations to address a minor manufacturer issue. * Convenient location Story time: The bicycle I chose to purchase (after a great experience trying out different bikes with different frame sizes) had a manufacturing defect on the rim. They swapped the rim with the same kind from another bike, which to me would have resolved the issue, because this other rim was satisfactory and would have completely evened out after breaking it in. (The original, defective rim was sent back to the manufacturer.) However, they went above and beyond and decided that they wanted to put a different, better model of rims on this type of bike, so they essentially upgraded my rims, which exceeded my expectations! I love the bike, love the shopping experience, advice, and expertise. I look forward to giving them more of my business.

    Play It Again Sports Evanston - The Power Tower I bought in my living room which is slowly morphing into a workout space.

    Play It Again Sports Evanston

    (25 reviews)

    $

    The owner, Mike, is really outgoing and super helpful, and I don't feel any buying pressure when…read moreI'm in the store. It's like a used bookstore of sporting equipment, which feels very comfortable. Yesterday I stopped in looking for a free-standing pull-up bar, on a whim that they might have it, and lo and behold they had a Power Tower that was exactly what I needed. Mike was very can-do and cleared out a space for me to try it out, adjusting the height so it would work for me (I'm 6'7", hence the need for a pull-up higher than a door frame bar), and gave me plenty of space and no pressure to try it out. I bought it on the spot. I knew it probably wouldn't fit in my car and was only there for groceries at the Valli's supermarket in the same shopping center, and asked if I could could pick it up tomorrow (today) and Mike worked out when he'd have it disassembled by in time for me, and then offered to drop it off at my place at the end of the day for free (given I live relatively close in South Evanston), which was amazing and I took him up on it. This morning I woke up and couldn't get the idea of doing pull-ups at home out of my head, and stopped by at 10:30 am just after they opened, and Mike was not at all surprised to see me, was very ready to disassemble the item and try to load it into my car, and sure enough my car was too small. He then, unbelievably, offered to drive it over to my place on the spot. I was incredulous that he'd give me that kind of time during the business day. Besides this exceptional customer service experience (I hope I don't get Mike in trouble with customers asking for home delivery! ), they also have great selection and I've gotten a used skateboard there for my daughter and water bottles. When my daughter gets old enough to play sports, I'm sure I'll be back. And as I'm kitting out my home gym setup, this will be my first stop.

    Because Evanston Youth Hockey has a relationship with PIAS-Evanston I had to go there to buy a…read morepiece of hockey gear that could not be purchased Anywhere Else. NOTE: I decided some time ago that Anywhere Else are my first, second, third... choices because the owner here at PAIS has *YELLED* at me three times for not pickup up an order that was not really a special order. He's absolutely crazy! He also *YELLED OBSCENITIES" at me for mentioning (as gently as I could) that he didn't cut my son's skates on-center, and "Could we find a way to guarantee a better cut?" But I digress... So I had to buy a piece of branded Evanston hockey gear, and only PIAS-Evanston carried it. All options of buying elsewhere were off the table. So I had no choice but to go into this establishment. I brought my son--thinking surely the owner would not yell at me in front of my son. Luckily the owner wasn't there. So I just introduced my son to the staff--who were tossing around a football (important job, I guess?). Staff Guy #1 said hi and turned to Staff Guy #2 and said "You help him." and then returned to doing nothing. Staff Guy #2 said to my son "There's a pile of those there; help yourself." After about 2-3 minutes of digging through a junky pile my son could not find the item in the size he was looking for, so I asked Guy #2 "Could you please help him?" Guy #2 said: "He should be perfectly capable." and returned to throwing a football to Guy #3. Long story. No help. My son dug and dug and dug amidst the junk and finally found one piece in the right size... no thanks to The PIAS-Evanston Team! So if you are expecting Customer Service here, you will be disappointed. Their excuse: "We're just in high school."

    Pony Shop - bikes - Updated May 2026

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