This company is relatively new, however the owners are not new to wildlife exclusion services…read more.. they worked for a popular company that discontinued this exact service, so these guys ventured into this new company... there is another business with almost the same name... this one has the '&' in the name. The other company does not... So, here's what I think... I saw some unwanted wildlife and it's droppings in my basement... I tried not to freak out... looked up the local companies that address this issue and called three of them... WNY Wildlife & Exclusion called me back within an hour or two, asked me some questions about what type of problem I thought I was having, scheduled an appointment for assessment and estimate and showed up on time... Nick was the person who came to my house initially, measured, explained the services I could choose from (which were trapping and/or exclusion)... I opted for both... Nick assured me my landscaping would be a good as it was before they started... The trapping was handled by Rich, who came every other day, put down pre baited traps (they are baited and not set) for a few days and then set the traps... they did this for ten days before the sealing up of the lower portion of my house... I was advised that I could dig up plants that were closer than 1' to my foundation and porch areas, which I did. In retrospect, I should have widened that removal to 2ft. There was a bit of plant damage, but WNY Wildlife & Exclusion replaced damaged plants, topsoil and mulch. A team of two guys (Tyler +one) came at the end of the trapping period and put new grout around my whole foundation on the first day... they came back a second day to dig trenches that were 1' deep and wide, placed a wire mesh in the trenches and secured them to the porch with screws. They also covered all vents and openings in the porch with the same mesh, which they painted to match my paint. There was a third visit by one of the owners, Brian to inspect and take care of replacing any landscaping elements that were out of place or damaged in the process. If you own an older home, you know it's home moaning instead of home owning... and so I felt this was a necessary service, am glad these guys are providing it and I do recommend their service!

I had work done that was never finished tried emailing calling and texting. All phones are busy or…read morego to voicemail. I have a contract with a year warranty and still have no way of getting the job finished. Will definitely be complaining to the attorney generals office and recommend anyone else do this.

I've been very pleased using Orkin the last two years. I seem to have a recurring bee problem…read morearound my home. They've been bothersome to my neighbors trying to sit outside and some find their way inside my home. This year I decided to call Orkin when I saw just one bee inside my house in May, hoping to treat the issue before it became worse and more bothersome. They had availability for literally the next day to treat the entire perimeter of my home, including my attached garage AND guaranteed the treatment through December 31st. If I saw any more through the end of the year they would come back out at no charge, and I haven't seen a single bee since! ...I almost forgot to mention...the gentleman who came out was super friendly and we had a nice long chat about life in general which made me feel very happy especially since I WFH and get very little human interaction LOL!

Terrible customer service. I called and left 2 messages and no one called me back. I am an existing…read moreOrkin customer with multiple accounts with them at several properties . On the third try, I was finally able to speak to a live person. We set an appointment for the next day, which required a day off of work to be there. The technician never showed up. I phoned Orkin, left 2 messages. Never received a call back. They have been officially fired. I do NOT recommend them under any circumstances.

Ian does great work! He responds to calls promptly, arrives on time and explains the process in…read moredetail with excellent results.

Ian is knowledgeable and personable and explained his process clearly and responded promptly and…read moreperformed the service within three days of the first contact. His cost and time estimates were accurate. I'm extremely satisfied with his professionalism and results.

I had them come out and service my arborvitae's for wasps/hornets and to spray the entire exterior…read moreof my house. The service price was a bit higher than I expected but my kids and pets were being swarmed so I needed something ASAP. At that point money is of no value when it's family. Their quality of work was very good and thorough. I will keep them in mind but will bid out to other contractors as well.

Poor customer service and difficulty when trying to cancel contract at end of annual term…read more Deceptive in the annual charge. Initial month not included in the annual charge and monthly billing scheduled prior to end of contract so get charged additional billing cycle. In addition request for items such as fruit fly traps met with response of inventory out of stock. Would not recommend.

I wouldn't recommend this company. I tried to sign up for a pest and mosquito service and they…read morenever showed up. My appt was between 8am-12pm. I called at 12pm to confirm they were still coming. The agent said the technician was still coming. I called back at 2pm. The service agent couldn't give me any information. So I cancelled.

I have been an Ehrlich maintenance customer for over 10 years and service for about 8 those years…read morewas good. i have had issues the last couple of years mainly this year actually with scheduling, ie: not showing up for 3 scheduled appointments and then showing up for an appointment without prior notice. I am looking for a new company to work with.

We were lucky enough to have found this amazing company. The owner explained everything to us and…read moreworked closely with our insurance company. The staff who completed the job were professional, kind, knowledgeable and went above and beyond our expectations. We would highly recommend Wildlife Management, Palmyra, NY.

From the owner: Serving Buffalo, Rochester, Syracuse and surrounding areas. Special licensing for working with…read morewildlife. Do not use poisons or pesticides that could harm animals.

If you are looking for an exterminator, you're in the right place and should definitely give these…read moreguys a chance. Not only were they recommended to me, but they are the only page on Yelp with 5 stars. Firstly, they are extremely responsive and explain every detail of anything you are experiencing. I sent over some photos of the pesky bugs we had upstairs, and immediately I got a response with what type of creature it was, where they likely came from, and how we would need to get rid of them. Making the appointment was a breeze, and I spoke with 3 different people from the team, all extremely friendly and professional. I really enjoyed chatting with Mark while making my appointment. Vinny was our exterminator, and was beyond respectful and friendly. He explained everything to us, gave us our options, and never tried to push any other services or anything like that. He gets extra points for complimenting our kitties! We received our invoice maybe 2 hours after the service, which was extremely detailed and laid out nicely, so you know exactly what you paid for. Overall our experience was great, and I will definitely reach back out to them if we ever have any other issues. This is a great family business I plan on continuing to support.

I called Eco Serve because I saw some ants in the kitchen when I moved into my new house and wanted…read moreto treat the area before it became a bigger problem. The office got back to me right away to setup a service and the service technician, Ben, came out the following week. Ben arrived right on time and very throughly explained everything he was doing and why. I will say the services were pricier than I was expecting, and I probably went a little overboard requesting service for a few ants, but it gave me peace of mind. I will definitely call Eco Services again next time I need pest services - from start to finish the entire team was kind and helpful.