Very responsive. I have always spoken to a person, not AI. Their work is excellent and they stand…read moreby their contracts.

I called Eco Serve because I saw some ants in the kitchen when I moved into my new house and wanted…read moreto treat the area before it became a bigger problem. The office got back to me right away to setup a service and the service technician, Ben, came out the following week. Ben arrived right on time and very throughly explained everything he was doing and why. I will say the services were pricier than I was expecting, and I probably went a little overboard requesting service for a few ants, but it gave me peace of mind. I will definitely call Eco Services again next time I need pest services - from start to finish the entire team was kind and helpful.

Can't say enough good things about this company. I left a message about a yellowjacket nest in my…read morebasement wall and received a call back by the end of the day. They had me scheduled within two business days, which was great because by trying to take care of the situation myself I had actually made the problem much worse. Jeff came out in his bee suit and had the nest removed and area sprayed in no time. Really could not have asked for a nicer person to work with and he shared some great stories about other jobs he had done. I felt they charged a fair price for the work and they even offered a 30 day guarantee. I would definitely recommend them and can't wait for their YouTube channel to start up!

I asked many questions in the days prior to committing to the service of animal removal. All my…read morequestions were answered quickly and in detail. Within 24 hours of committing the first traps were set for a skunk/s that had moved in under my shed. Over the course of a week two little stinkers were caught humanly and picked up within a few hours of my notification that someone was in the trap. I'd recommend this local family owned business.

So for some reason this year our house has been a wasp/hornet/Yellowjacket magnet. We had some…read morehuge nest along our roof that I had no idea how to deal with. The hornets would swam out of the nest. We ended up calling Pro Star and they were great. The two guys who came were very friendly and clearly explained what they were going to do. They came right away and treated four spots on our house. One under our deck that I tried to take care of myself with no luck and three under the roof. One treatment and all the pests were gone. Hopefully next year is better but if they come back I would call Pro Star again.

I had a flea infestation they came over quickly and right away treated the carpet and furniture…read morewhile I delt with my cat. Most died off with the first round but a few still survived I think mostly from the cat. But they came back and repeated treatment and not one flea to be seen anywhere!

Freedom Force Pest Control is wonderful, and thorough. Jerry, my specialist arrived promptly,…read morechecked inside and out for the ants, and their tracks. He was friendly, and clearly explained what was needed to eliminate the carpenter ants that had invaded my space. I appreciated his knowledge and professionalism. My pests are gone, at a reasonable price. I highly recommend this service.

Excellent work! Used them for the last year. Anytime we have an issue they are at our home…read moreimmediately. Excellent people. Wonderful company.

Kenny and his crew are amazing. He was able to live trap raccoons that were in my mother's attic,…read morerepaired where they entered, cleaned up the attic, and replaced the insulation. Great guy. Very respectful.

If you have discovered a rodent (or more) on your premises---CALL THEM NOW!!! We had been dealing…read morewith several for the past few months and while two other exterminators started the process of killing them (so wish I had called A Team first) they spent minimal time trying to determine how the rodents got into our basement. Ken and Eric did the most thorough examination of our property which is what we had hoped the others would do. The looked everywhere and then were able to determine possible points of entry--and I mean everywhere. The secured our premises and will be continuing to help us monitor until we know that the problem is resolved. They are amazing---CALL THEM.

I have used their service for a few years now for fling insects. They have been nothing but…read morecurtious and helpful. When we found a yellow jacket nest after a recent teatment they were out the next day to treat the nest and found a second nest (papper wasp) in a near by tree, that was also treated. I like the ability to per pay, so there is no break in my service.

OMG! Yellow jackets in my soffit, and tiny "clicking" sounds in the inside wall behind it! I called…read moreseveral places who tried to sell me everything BUT immediate yellow jacket eradication, offered to spray my entire yard for ALL insects, and told me the best they could do was "sometime next week"! THEN I CALLED PEST Rx. (It was very late afternoon by this time) Chad from Pest Rx said he'd be there by "9AM tomorrow", after first making sure the critters were not IN the house. Next AM, arrived on time, sprayed the powdered chemical in the places where he could see them entering THREE TIMES, to make sure he was getting it in deep enough, and came into the house between sprays to listen at the wall. When we heard the crazy buzzing in the wall after #3, he was satisfied he got them all. All of this cost $50 to $150 LESS than the prices I was given by any of the other places I called, and NO MORE YELLOW JACKETS! (The buzzing was weird, but as it got quieter and then stopped, I felt a whole lot safer and happier.) It's been at least 2 weeks, and there are NO yellow jackets swarming around the nest location. I will ALWAYS call PEST Rx first. Not only did he do the job the first time, but he checked back with me by phone the next day to make sure it was all good. He didn't try to sell me services I didn't need, and best of all (to me) he thoroughly EXPLAINED everything he did and WHY he did it. I'd give him 10 stars if this site would let me! Deb K. Clarence, NY

We had a yellow jacket nest in an outside wall of our house where we could not see the nest, just…read morethe entrance. We arranged the service by phone with the owner who asked several questions to determine the service required - which ended up being spraying only. He gave a quote over the phone that was very reasonable and the final price was as quoted. They came out promptly, performed the service and we haven't had a problem since. Their service was fast, professional, effective and with no surprises or up-sells! I would use them again.

Bugbusters of WNY are outstanding in everyway in excellence in competency, knowledge , immediate…read moreresponse to situations. Great expereince ; my family has used them for over 40 years. If you have any sort of extermination problem , they are the ones to call. In my opinion ; they are the only extermination company for all your problems. L.L. Williamsville NY

Yeah so we noticed that the two lads (cats) were staring at, and under the oven drawer last week…read moreevery night all night. Not normal. The prior week I had the extreme pleasure of seeing a dead mouse in the garage while tossing some newspapers in the recycle bin....and then we were awakened by the 12 year old: "there's a mouse..." G R O S S!!! THANK GOD that my hunky husband was working from home that day. The lads only broke the mouse's legs whilst playing with it, and JIm got to finish the job. G R O S S. We called Empire and a very friendly lady with a more hometown spiel answered the phone and assured me she'd fit us into their packed schedule. Sure enough I received a call from Sean the next day. He arrived promptly, assessed the property, pin pointed potential areas of access by the little buggers and placed the effort free black boxes in those places. The appointment was $125.00 and includes a follow up visit. Greater than 1/2 the price Buffalo Exterminating. Extremely thorough and friendly service at a decent price. The cat's haven't looked at the stove since.

Manpower shortage, they recommended I try another place. The secretary was scrambling to fit…read moreappointments to all the other workers. Disappointed.