The manager is so nice. He has a big hear, which made this an even better location to eat. I was there with my grandparent, and we got to sit in a table in the corner. The table was large so we were able to talk. read more

It was my friends birthday & I asked where I can treat him lunch after a car show, he said Culver's & my hart sank. Culver's serves overpriced garbage. It was about $40.00 for two combo meals, the temperature outside was 90f & Culver's ice machine was not working. The water came out of the beverage dispenser warm & Un carbonated. The chicken strips tasted like garbage having only the flavor of burnt fryer oil. The fries were ok. If you want to spend a fortune on fast food & eat garbage, go to Culver's in St Charles ILLINOIS on 4068 E Main Street. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Saint Charles, Illinois

I am VERY disappointed with my experiences at the St. Charles location. Tonight we ordered through drive thru and waited 30 minutes before my husband found someone who came outside to speak to. The person apologized for losing our order and went back inside. THEY DID NOT RETURN WITH THE ORDER. My husband had to go into the store and talk to someone behind the counter. THERE WAS NOT A MANAGER IN SIGHT. Every employee looked to be high school aged. When we finally received our food it was ONE HOUR after we ordered. All the food was cold. The chicken had bad pieces that couldn't be chewed. The soda had no ice and was warm. The custard was all melted. Dare I go on? THIS WAS ALSO NOT THE FIRST TIME THIS HAS HAPPENED TO US AT THIS SPECIFIC LOCATION. WILL NOT BE RETURNING. read more

Delicious fried shrimp & cod. Cole slaw is wonderful. Love the loaded burgers but don't forget a hot fudge dessert to take home!

Great burgers and excellent fish sandwich. Frozen custard is delicious. A great fast food option.

Some definitive "changes" in about the past 6-12 months: - Prices are up. - Various items are now smaller/lesser in size than we remember. (Coming here for over 5 years, we easily can notice;- from ice cream related items to "toppings" to even the standard burgers). - Charging you for even the most basic of condiments. An additional 50 cents or more if you want pickles, onions, etc. - Fewer if any coupons anymore. Not sure if this is "this location only" or if these changes have been sweeping. Either way, will be going much less. read more

the young girl with dark hair that took and brought me my order was so so nice. everything was perfect and service was amazing. wish i got her name. if you're 16-19 and have dark hair and like super pretty. this is about u read more

Every time I go I have had nice workers. The food has always been freshly made and good!

ordered North Atlantic Cod Sandwich at the drive thru. Now I know it supposed to be made fresh so you will have to wait a little but the wait was ridiculously long . When the employee brought the food to my vehicle she just handed the bag said nothing. Thanks for waiting would have been appreciate. I opened the box only to have a sandwich so saturated in oil it was inedible. Even better they didn't even provide a napkin. Drove home with oil dripping off my hand, showed my wife who couldn't believe it and took a showe. read more

I ordered two Butter Burgers without lettuce and a small order of Onion Rings to go on 2/24/24. When I got home, I saw that both burgers had lettuce on them. And the bag of onion rings was only half full. I always fill out the survey and mentioned what happened. The next day I received an email from Cole Martinez with a cc to Josh Lowery. He asked for my address and said he would send me a couple of coupons. After a month went by with no coupons, I sent Cole another email. That was on 3/25/24. No response and no coupons. There are other fast-food choices in the area, so I will not patronize Culver's anymore. The management obviously doesn't care about their customers. read more

The food tonight was mediocre. The burgers were under cooked the cheese curds were over cooked and dried up and the regular root beer tasted funny. We then tried the water and it tasted like it was unfiltered. The cook behind the grill had super long hair without a hat on or hair net. Very unsanitary. read more

As we continue to eat our way down Main Street in Saint Charles this weekend, we ate at two fast food restaurants. Culver's on Main Street was one of them. We enjoyed 2 Butter Burgers, a Chicken sandwich, and a Fish sandwich with Fries and a drink. The Butter Burgers were very good, much better than the usual fast food burger. The Fish Sandwich was amazing, a large chunk of fish, fried to perfection. The french fries were also good and hot. The Chicken Sandwich was good, but nothing special to write about. We noticed that there was no vegan options at this restaurant, which was disappointing. The service was very friendly and polite. When we noted they were running low on straws they were quick to replenish the supply. The dining room was well-maintained and clean. The price was really right for these meals. Culver's often has coupons available in the local mail flyers. We were able to take advantage of the coupons as well, bringing the price down. Culver's should not be overlooked, if you're looking for something fast and delicious . We will definitely return. read more

I came here after a skate session, bruised and battered, just looking for some type of sweet release and some delicious food and what I got was just exquisite. The food was nothing but delectable and the service was on point. The peach mango smoothie was soooooo good. I believe I was served by a handsome young man name Kam. Kam was tall and very kind. He helped me figure out what I wanted to eat and was just very helpful overall and so was the rest of the staff. I will definitely be coming back again. THANK YOU! read more

Decent. A quick easy bite when passing by. Better then most fast food regular places!

So I ordered (drive through) a double hamburger with catchup, mayo and extra onions.. Said twice,, "no butter on the bun".. So got a single piece of burger meat and a pile of onions in the box, No bun at all and no condiments.. Not even a package of catchup for the fries.. So now I go inside,, I ask the guy dressed like a manager if he was the manager and he pointed to a worker.. So I asked the kid, you're the manager? He turns back to who I thought was the manager and I said, I asked you "are you the manager". So he lied to me,, then told me in a condescending way I ordered wrong., I asked for the owner of the stores business card,, and gave me a runaround story that I'll need to contact some guy at an email address.. I said write down.. He wrote it down on his business card that states he's the owner., WOW!! Lied to me again!! What a disrespectful owner.. I contacted corporate.. Got my money back and will NEVER return to that store again.. Unbelievable!! read more

We asked for one scoop of chocolate custard with double raspberries and they gave us one scoop of chocolate custard with a singular raspberry and strawberries. read more

We are faithful Culver's patrons, as in we go to Culver's at least once per week, but usually multiple times. This St. Charles location is closest to my job so I had been frequenting it often as well. None of the workers were masked on my most recent visit, literally not one. It was almost as if the ownership was purposefully requiring workers to not wear masks. I thought to myself, is there not a pandemic raging, are we in TX or FL? It's one thing for the customers to unmask while eating but the workers are preparing and serving the food for goodness sake. I'll be avoiding this particular location for the time being. read more

Kam with a K really upped my spirit when I was eating with friends last night. Amazing Ice cream and fries. I can tell that Kam really showed that he cares for his community and the people around him. Amazing employee and a even better individual read more

Kam was very nice and resourceful, I had a wonderful experience thanks to kam!!!!!!!!!

Food was delivered quick. Kam, the employee that took my order, was very nice and polite. I highly recommend.

I don't normally review fast food places, but service and food was great today, and I was surprised at the three star rating when I came to yelp to see how they rated. Came here midday to grab some lunch while my car was serviced nearby. Service was very friendly every single step of the way, with staff smiling and welcoming, in spite of the fact that you could tell they were pretty busy for the number of workers they had and everyone was running here and there filling orders. No one acted inconvenienced when I stepped back up to the counter to ask a question. My salad was fresh and tasted great. The chicken on top was cooked perfectly, juicy and not at all dry. read more

This place was kind of cool. It reminds of Wendys and Sonic with the food selections. I was disappointed to find out that it closed at 10pm so I couldn't use it as the late fix. When I come back to Chicago I would definitely come back to this place. read more

I've ordered from here sooo many times, mostly drive-thru for lunch. Haven't had a bad experience, which I find remarkable based on my past experiences with fast food. Definitely a fan of this Culver's location! Only way they could get better is if they had cheese fries with the sauce instead of shredded cheese. ps- sometimes they have a promo of a free value basket voucher with a $25 giftcard purchase. read more

We come here to purchase a car nearby. And This is a super nice place to eat! The burger is rich and with nice ingredients ; the service is really really sweet. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Saint Charles, Illinois

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This is my favorite Culver's location, always greeted with a smile and always get a kind "goodbye" as we leave! Service and food are great!

Craig Culver's should stop by this store. Would he be happy? Probably not. I don't often do fast food I would prefer to make a burger at home if I wanted on. There's only a couple places I'll do fast food and Culver's was one. I usually enjoy Culver's maybe because I've usually had it in Wisconsin and always a positive experience. That changed last night with my visit to the St Charles location. What ever happened to customer service? Well it was not present here last night. The lady on the drive up was so rude!!!!!! when we got to the window Did not say Hi or anything just took the money and told us to move pull up. I don't expect you to carry on a conversation with every customer. But she needs to remember you are representing Culver's when you are behind that counter. And boy did she drop the ball big time. She was so rude that when she brought the food to the car she took the #off the car window without saying anything and handed the food to us trying to get away without saying a word to us. I then quickly asked her name and then she quickly adjusted her attitude. I won't say her name. She knows who she was and Craig Culver's might want to check in and show her how to treat customers! read more

when entering the culver's, we were hoping the staff would be more welcoming. however, this was not the case. when ordering, the staff was very cold and when our food got brought out to us, they seemed upset. I understand that the food industry can be unpleasant but I can assure my friends and I were very polite and it made us feel awkward to be there. read more

This is really a prime example of if I could give it zero stars I certainly would have...They really should not have a drive-through because they are definitely not a quick service restaurant. Stop there for lunch today ordered a chicken sandwich and french fries after waiting three minutes at the window I was told I needed to pull forward because it would be at least another five minutes. I basically do not have 10 minutes to go to a drive-through so I requested a refund which I got, I did not request an apology but I certainly did not get one. My suggestion is if you cannot make your meals fast enough then don't have a drive-through. Ruined my entire lunch I will never go there again read more

Everything went smoothly and no issues. I ordered a salad. It was very good. They were quiet busy but that didn't seem to impact service. I will be back. read more

Culver's - Very tasty grilled chicken salad! - Ice Cream & Frozen Yogurt Near Me - Saint Charles, Illinois

Don't say your open till 10 if your not gona let people order at 9:45 just so you can go home early

Cheese curds baby. Need I say more? I do? Ok, made to order burgers are awesome for a fast food joint. Not Portillos good, but good none the less. read more

My family and I live this location . The attendants are always very prompt and professional . The food taste fresh and clean . It is our favorite late night food spot ! read more

Hot fresh and friendly!!! Ordering lunch for one is so easy.....I was the first customer if the day and buy was my food fast!! Up one leaving the drive thru with my butter burger and fries, I see the board advertising the butter pecan ice cream- almost went back to drive thru again!! read more

The custard is freezer burned and after my co-worker returned it the employees weren't very worried about it and borderline rude. Not cool. I highly recommend you avoid the pumpkin pie shake. Totally disappointing. read more

Love this location, food is always good and HOT. Lines can be long at times but worth it in my opinion.

Culvers really has the drive thru down pat. Really important right now. Culvers has reasonably priced food and a big menu. Ordered 2 piece fish dinner. The fish was tasty and came with a generous serving of tartar sauce. The one complaint is the fish was greasy. Maybe the oil is not the right temp. , breading too thick, or not drained good enough. The other thing I would like to see improved, I want a receipt showing prices without having to ask for it. I am just an old fashioned guy who still uses cash and expects a receipt. Till then only 3 stars. read more

Outstanding service! Eric was incredibly helpful and provided great customer service to me, my wife and two kids. Highly recommend to anyone

Went thru the drive thru tonight for a good satisfying small custard. I asked if their apply pay worked before ordering. The girl working drive thru said yes and I went ahead and ordered. I pull up and get out of my car to reach over their payment system to use my apple pay. It wasn't working. I tried and tried again. Still nothing. The custard was already made and was handed to her. She was very rude and didn't even apologize for not being able to work the apple pay system. The fact that i even made the effort to get out of my car and pay for my $3 ice cream I didn't even get an apology. I also wasn't even offered it it was already made. I didn't know you guys would go out of business for not giving me my ice cream. Its pretty bullshit and i'm not even mad about me not getting ice cream. Its the Customer service that is the WORST and ill make sure none of my friends and family give you guys ANY SORT of business because of this very instance. read more

One word delicious. Once my teeth munched down on the crispy crust of a cheese curd it was love at first taste. The ooey gooey cheese melted down my long wet throat. Don't even get me started on the butter burgers. Man were those buns slippery! Once the perfectly cooked cow hit my Taste buds I fell outa my seat! Next was the cold treat! Or shall I call it the concert mixer.... lord have mercy was this a special treat or what?! I could sit on this concert mixer all day. Not to mention the extra brownie pieces that came along with it ;) read more

Under new management and Scott is amazing. I've never seen them make an order wrong. I'm waiting for the FOD to be strawberry so I can go get a sundae or concrete mixer or malt or who knows what. Point being yes it can be a bit expensive but its well worth it. Clean, stocked, pleasant enviorment. My suggestions for improvements come around to the customers more to ensure social interaction. read more