Burger cooked and still juicy. A little too much sauce, but good overall. Very clean. Staff are pleasant and polite.

Not an everyday hamburger joint, food is great fish and chips awesome and Swiss mushroom too..great service and attentive associates

For the price you'd expect a more full burger with more toppings or add ons that you paid for and tastier cheese curds "straight from Wisconsin." The cheese curds had zero flavor- definitely not what they taste like in Milwaukee. Meh... my whole family wasn't satisfied and we won't be making a trip back or ever mentioning Culver's again. The 4 stars are for the quantity and quality of staff. They were really working hard and were very kind. Unfortunate that the meal wasn't more. read more

Great food and service! My families and I love this addition to Round Rock. We have been a couple of times already and will definitely be back for more! read more

Was just refused service in the drive through. Was waiting for 10 minutes in line prior to 10pm. Colin the Manager was rude and not interested in proving Customer Service. The only thing he was good at was repeating himself refusing to provide service. This was the second day that they were open and already providing terrible customer service. Called the corporate office to let them know of this horrible franchise and was informed that this would a be a good training opportunity. The only good training that could be provided is firing Colin the "manager". For good custard, visit Andy's. The service is always great there. read more

Visited this new location and was so impressed. Staff was polite and attentive. Noticed management and staff encouraging each other - happy workers = good food! Food was fresh and made to order. Order was 100% correct. Tables were clean and staff was again friendly throughout the dining area. Keep up the good job Culver's! read more

Culver's always delivers great tasting fresh food. They have a large variety of options that many fast food restaurants do not offer like meatloaf, pot roast, butterfly shrimp, soup varieties, cheese curds, and more. Their custard is delicious and they don't skimp out on the mix-ins. My fav is chocolate custard with heath bar and peanut butter sauce! Yum!! Their butter burgers are mouthwateringly delicious and the Kringle cut fries are crisp and deliver on that craving for the perfect fry. They always have SUPER energetic and charismatic employees on the drive thru line. I go to the Braker location most often. Oh and don't forget to save your scoopie tokens for a free kid's meal (10). read more

They did NOT take responsibility for screwing up my order. "The customer is always right " does not apply here.

I ordered the spicy chicken sandwich combo with an extra order of fries. When I got to my destination, I noticed the top bun missing. I called and ask to speak with the manager. After our conversation she said, they will only be replacing the sandwich and not the combo. I asked her why? Her response was the bun was the only thing that was wrong with the order. I then said the order was not complete, so replacing the combo seems more fair tgan just tge sandwich and also for the inconvenience. She refused to reason. She said, no because the top bun was the ONLY thing missing. She then asked me for my address so she can mailed me a coupon for just a spicy chicken sandwich. Customer service for sure is all thumbs down for not seeing that a finished and complete order is when everything that you have ordered is all their and nothing missing. What a shame to not make this right to the fullness of the combo order that I purchased. I know when I eat a sandwich, I prefer fires or chips with my sandwich, and something to wash it down with. Well I guess this is not the way things are done at this place. They only compensated for what was missing or wrong. Nothing more. Check your order before leaving. My first mistake and last. Will have to decide if this place is worth my business or not. If this continues I know for sure I won't be giving this place my business. read more

Culver's - Spicy Chicken Sandwich - the manager said they will only be replacing the sandwich and not the order for the inconvenience. - Burgers Near Me - Round Rock, Texas

I really had high hopes for this place but I was seriously let down. While the desserts and blended drinks here are great, the food I ordered was lacking. I got the 4 chicken finger basket. When I received my food, two of the chicken fingers had cold spots where it was apparent that the chicken was frozen and didn't get cooked all the way. The staff promptly took care of it and I was personally brought fresh ones by the manager. She explained to me that was she believed happened was that one of the cooks put too many fingers in one of the fryer baskets, and they were therefore not cooked all the way. What happened to my food would've been excusable if I actually enjoyed the food. But I did not. I will say that they had a clean and nice atmosphere here. The staff was very friendly and patient. I just was not impressed with the food and that really put me off. If I come back to this restaurant again, I will most likely try one of the butter burgers that seemed more promising. The drinks that you can have hand blended are top notch though - as I said before. read more

I would have given them '5' stars but!!!!!! Their food is excellent, combined with the smiling faces always delivering the order to your ca, and in my opinion, they are great. But!!!!! And this is the big "But." Culverassociate of an error, but when food is delivered to the ca's has an issue assuring, making sure, your item is correct and complete when delivering the food to the car. Not sure if this is the same when you are inside ordering, seeing and able to immediately tell the car, one should not have to take their hands, open the bag, look around inside and make sure their order is complete and correct. I don't know about you, but with COVID killing so many or hospitalizing so many, I do not want to touch my food packaging until home. Then, when arriving, it is placed in the oven. When ready to eat, I microwave or place it in the oven to heat in my attempt to kill any bacteria/virus. So, to find food missing, food prepared incorrectly, or having to keep foil in the car to place over an open-topped beverage, is quite concerning. To add injury to insult, when calling back to inform them of the error, I am told to get the missing food, to get the correct order, to get any semblance of correction, I must return to the location that day (But, for me, because they are such good people) they will allow me until the next day to return to correct their mistake! Now, I live 20 mins, one way, from the restaurant. I work 10 mins away. So, after work, I drive there more than 3 times a week, to indulge myself in the main thing I love, their shrimp. It is moist, flaky on the inside, crunchy on the outside, and fresher than any I have ever purchased from a restaurant, upscale or fast food. And believe me, I have perused the entire Pensacola area to find great shrimp. So, when I have driven 10 mins or 20 minutes, I have no desire to drive back to get an error in my order corrected that day!!! Maybe you should offer me an additional reduction on my next visit to compensate for the 'fuel' cost to return there. Let's see, they do not even offer any tidbit to make the return trip better. They simply ask you to return, at their convenience, to get the missed items, the correct item, or the order replaced. Now, I was told they would replace the missing items................ I did not get it. How are you going to replace it! But this faux pas was not discussed. Anyway, if you want great food, visit Culver's but be prepared to get a missing item when arriving home an erroneous order, or whatever. And by the way, when I did send my son back to get my missed order, the next manager refused to comply with the manager's offer from the night before! Culver's, if you are reading this, you are about to lose a valuable patron. I am not going to go on. I think you get the picture. Culver's in my opinion if not for the missed items, and incorrect items is a pretty good place to get food. In this day and time, that's rare. read more

Love it, good food, courteous staff, fast food doesn't get any better

Definitely not work the wait. I got a chicken sandwich last night and the lettuce was brown and there was 1 pickles. The fries tasted old.

First visit terrible experience. Coupon was not applied. Did not receive receipt or order number until I requested both. I had to search for a clean table. Too many other choices will not return. read more

So when ordering our dessert that comes in either vanilla or chocolate they forgot to ask my girlfriend what she would like. So they defaulted to vanilla. When asked if they could make it chocolate they said sorry but no. This was a manager. Great customer service for a business that just opened in Round Rock. We wont be back. Shitty service and the dining area was filthy. read more

Only the best Reuben sandwiches and onion rings in all Texas! Known for their burgers and ice cream but the Reuben is what gets me there. Ssssssooooooooo glad we now have one here in Round Rock!! read more

Amazing food and the owner is just the sweetest!!!! Would definitely recommend! Yummmmmm

We were excited Bc they owned a location in ROund Rock, just down the road from us. I got chick strips for my 6 year old and she wouldn't eat them...even with ketchup. They had fried fish as a special that night and I believe they fried in the same grease. My husband and I tried the hamburger steak - it was not good...at all. Even the sides were not good. We were highly disappointed - not a great first impression. And we had such high hopes. read more

Good food and the customer service is over the top!!! So happy to have a Culver's in Round Rock!!!! Try the cheese curds! They are delicious! I like how they have a different flavor of custard daily! read more

fast service with a friendly attitude - the food came out very quickly - the burgers were cooked perfectly and the shakes hand delivered the second they were done even though we ordered for takeout. the whole restaurant was vey clean, I will definitely go back to this location! read more