We did drive-thru here over the weekend, the service was great! We ordered at the screen/speaker and the team who helped us was competent and kind. The food came out quickly and was consistent to other Culver's locations we have visited in Michigan and Illinois. read more

Went here with some friends before fireworks and it was busy and packed. We were able to quickly order and also take out time to figure out what we wanted. Everyone was kind and helpful. Our food came in quick and everything was clean. Good vibes all around and I really loved the new jalapeño jack pub burger. Perfect amount of spice. Thank you for everything you do! read more

Overall not busy at all, and is right off the highway. Restrooms are shared with a gas station that is connected to the Culver's. Tried the chicken cashew salad and it was just basic. Simply a bit of lettuce, a pinch of cheese, cherry tomatoes, and cashews. Average meal price about $20, and you can get unlimited refills on your soda. read more

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Came in during lunch hour on a Friday. They only had 1 cashier so lines were pretty long. Food was decent and came out fast considering the number of customers in the restaurant. The kids meal is a good value considering it comes with a dessert. Ambiance is typical fast food restaurant. The reason for the 2 stars is cleanliness of the place. The condiment area was pretty messy and empty. 2 of the 3 ketchup dispensers was empty. 1 of the 2 napkin holders did not have any napkins. Mayo packets were empty and there was only 1 hot sauce packet left. Management needs to pay more attention to that area. The Diet Coke dispenser splashed all over when dispensing so that area is messy. It took us awhile to find a clean table to sit down and eat. Only 2 of us so we were not looking for much space. read more

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While convenient to have an above average food option like Culver's as a gas station, I'm not entirely certain if I'm a huge fan of this concept either. One of the drawbacks of not being separate is the cross traffic and parking situation, sometimes for me causing extra confusion versus a standalone spot. This setup also takes away from the more casual feeling that you'd get from a dedicated spot -- particularly if you want to enjoy sweet treats while being outside. The actual restaurant itself is exactly what you'd expect to get from any culver's restaurant. A mix of hot favorites that are done fairly well, particularly the butter burgers -- with a full assortment of sweet treats available. The food tastes the same as any other Culver's location and service is about the same speed as well. The size of the restaurant seems to be the normal size for culvers with the normal blue and white themed decor. read more

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Nice gas station eatery. We came mostly for the ice cream/froyo. It was good. Not bad. Will prolly stop by again next time if given the opportunity. It is nice that's it's in a gas station. No need to go to separate locations for both gas and Culver's before heading back to the air port. Service was great. And for a gas station eatery, the ambiance was very nice, maybe even better than some non gas station fast food eateries. read more

My husband and I went to Culver's to get dinner before going to the NOW Arena to see a show there. Culver's is attached to a BP gas station. I ordered the Cranberry Bacon Bleu Salad and a chocolate milkshake, while my husband ordered the Culver's Deluxe Value Basket and a fountain drink. After ordering, it took sometime to find a clean table to sit at. The food tasted very average and was not very memorable. The advantage of coming to Culver's is that the food is SO MUCH CHEAPER that the food and drink at the NOW Arena. Going to Culver's filled us up for a reasonable price. The bathroom is small and was not clean when I visited it. read more

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Been coming here once in a while after trade school for the past year, their morning shift is an incredible group of people that bring consistency and attention to detail in customer service. Thanks for making it happen for the hungry. read more

We have not eaten at a Culver's in a couple years and it was a nice treat! The staff was very friendly and helped us figure out how to order the kids meals. The scoop of ice cream was a perfect finish. We got two chicken tender meals, and a corndog meal, and there was not any food left at the end. It was different with it being connected to a gas station, but it was totally fine. Would stop here again when traveling through. It was just harder to get to as there are no signs on the turnpike for restaurants. We got lucky and happened upon it. We were there at a slower part of the day and it was nice and peaceful inside. Enjoyed finding the corner booth to sit. read more

Culver's - Enjoying lunch! - Fast Food Near Me - Hoffman Estates, Illinois

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I typically like Culver's, especially when we stop at one while road trippin' in WI, but our last visit to this location was sadly disappointing. We had to wait curbside, about 10 minutes for our food. The burgers were luke warm and the fries included some warm ones mixed in with older limp ones. The only good thing about our order was the cheese curds. We will likely not be back to this site. By comparison, we just returned from a weekend in WI and stopped at a Culver's in Sheboygan. Everything was hot, fresh and delicious. It's sad that wasn't the case at the Culver's in our area. read more

The drive-thru was only open due to COVID. They were super fast and efficient and friendly. Got a cheeseburger and chocolate shake and I really enjoyed the grease and sugar high. read more

Culver's - Chocolate shake - Fast Food Near Me - Hoffman Estates, Illinois

Their Butter-burger is always very good. One of the best tasting fast food burgers I've had. read more

this place is an amazing place. Their food is perfect. The service here is amazing. I love their shakes Honestly it's one of the best fast food places you could ever eat at. read more

The staff is always very nice and the food is always delicious and fresh . Their white cod fish sandwich is my favorite and their shakes and sundaes are must haves as well . read more

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Waited from 6:43 to 7:45 for an order of cheese curds. Awful service will never come back. The establishment also stunk of weed. On top of that my cheese colds were cold when I got them. read more

While the food is good here the service is lacking. The last time we went, it took 25 minutes to get custard at the drive thru. We ordered within 2-3 minutes and it took more than 30 minutes to actually get the custard. This time we go in because the drive thru line is long. We stand at the counter for 5 minutes without even being acknowledged. I doubt I will be back. read more

This Culver's is not easy to find, sits in an unfinished building that I understand will house a 7-Eleven and a BP gas station, I probably should have listened to my intuition that eating here will be full of fail and in retrospect, I should have kept driving to the Culver's in Carpentersville or Crystal Lake. I ordered a double mushroom and swiss basket and asked to substitute cheese curds for the fries, the order taker asked if I wanted anything else, and I wanted a large lemon ice cooler, she asked again, I said just a lemon ice cooler. After making the lemon ice cooler I asked where my cup was and she said that is my drink, which I didn't expect nor wanted as my drink as its nice to have something to drink that's not ice cold and need to be scooped in should you need to drink while eating. My meal came out and I ate it. Afterward, I wanted a drink and didn't have a problem paying for it, and got the assistant manager who didn't see anything wrong with what his employee did and charged me the drink. I really wish I would have gotten everything at the same time. Now I understand this is a new location, I only discovered it when driving down the tollway but at this rate, but until they've had the chance to serve more people, and work on their customer service skills, but if I were you after reading this review, I wouldn't eat here either. Honestly, after you read the update below, I'm not planning on eating here again. Update: Later on May 1st after I had posted this two-star review, I heard back from a manager from the Culver's location trying to apologize for what happened and offered to mail some coupons for a future visit. Well, here it's May 8th and there's no note saying sorry or coupons in the mailbox. Culver's, I really like your food and your chain, but don't promise something if you can't deliver on it. Scratch another star off! read more

Culver's - Culver's and an unfinished BP Gas Station - Fast Food Near Me - Hoffman Estates, Illinois

Was stuck in the snow storm, didn't wanna cook or heat up anything so I stopped here. Thanks for charging but not giving me my curds. read more

Culver's - Fast Food Near Me - Hoffman Estates, Illinois

Last night they gave me one bun for my burger. I called after I realized & they told me come back in the morning for the top bun. Never coming here again worker's need go be trained better !!! read more

Culver's - They told me come back in the morning for the top bun... - Fast Food Near Me - Hoffman Estates, Illinois

This location is ok very strange bc it's part of a gas station. The staff is not as friendly as other locations that I have been to. The kid that took our order looked and sound like he hated life and I don't think he was really listening because I kept having to repeat myself. The food took a bit longer than it usually does but it was busy so I give them a pass. When our food was brought to the table we were missing a sandwich when I told the girl she looked at me like I had five heads and seemed annoyed. We finally got the food and everything was very good. I don't like the way the restaurant is set up the space is not used to it's full potential, it's very closed off and uninviting. Another thing I found odd is that they don't have a recycling barrel like every other Culver's which is annoying because I am one of those people that likes to recycle! read more

Good food but had to leave and eat in car because the restaurant was so cold! Mentioned it to the owner who was taking our order. She didn't have much to say about it. read more

Culver's - Does this sourdough melt look burned to you? It does to me. But evidently not so much to the crew working at this Culver's - Fast Food Near Me - Hoffman Estates, Illinois

Best customer service I've had at any Culver's super friendly staff, quick with the order and the food never disappoints. The floors are the cleanest I've ever seen the restrooms are spotless no questions asked. I would highly recommend this establishment to anyone that is hungry!!!!!! read more

hate to add to the bad reviews but i got to. you guys had the easiest job.... put tarter sauce and hot sauce in the bag..... instead i get TWO cocktail sauces..... guess i'll just eat my food dry..... read more

The food is usually good but sometimes I just drive away when I realize the person taking the order doesn't know the menu. Never been a fan of replacing workers with machines but it would make the experience better if I could just hit the buttons for them. read more

This Culver's was great, clean, timely, and staff was really friendly. I came with my class of 8 students whom have special needs, one of the cashiers a young man was super patient helpful and kind. The staff kept checking up on our table and reminded us that our meals came with a frozen custard. The food was delicious and tasted really fresh, Thank you! read more

I use to love coming here. Everything was cooked perfectly. Until a few days ago. My burger was not cooked well. You know it's bad when you have to heat up the grill to cook your meat further. It wasn't just 1 burger but all 3 that we ordered. Step it up Culver's. I was very disappointed. read more

Great Culver's. The food is always super hot and good and the ice cream is delicious. Workers are always friendly. It sometimes gets a little slow in the drive thru but that has nothing to do with the food or workers. Highly recommend! read more

Love the Culvers in Carol Stream! It's clean and the staff is always friendly. I'm especially happy they added a veggie burger to their menu. I wait all winter for lemon ice to return so I can get the best blackberry smoothie! read more

Wow!!!! They are so slow here I have been to other culvers and they're slow but this one got our order wrong and we waited past everybody else in the whole restaurant nobody even apologized and they looked right past you and did even care and I have heard this from other people at this location. They just don't care I will take my money somewhere else not worth your time or your money read more

i order 3 butter burgers onion rings and large fries. i received 3 cheeseburgers under cooked fries and over salted onion rings i didnt taste or look at anything till i got home read more

Our favorite burger joint. Great ice cream--create your own mixers, sundaes, or get the delicious flavor of the day. Staff is friendly. Service is fast. Restaurant is always clean. read more

Ordered reuben and onion rings at the drive thru. Everything was bitter and greasy. I won't be back.

Left without ordering. Not busy. Lots of help. No one paying attention. Too many other choices to be ignored.

Terrible service by Jasmine - really - how hard is it to make one concrete mixer - waiting over 12 minutes is unacceptable via the drive thru. read more

They first took my order wrong and hen charged me wrong. Then the manager Guillermo Zavala who was working the register proceeded to yell at me that he had given me my receipt. He never gave me the receipt until later. When I asked for contact information for his boss he refused. read more

Staff was friendly and efficient, dining room was clean-that's all I can say positive about this place. Food was insanely over priced for what you get. We sat to wait for our order to be brought to us, which was speedy, however, we quickly realized that the temperature in the dining area was set about 10 degrees above comfortable. The burger I ordered was the greasiest, most tasteless glob of fat I have ever been served. The chicken tenders for my daughter were over cooked to crispy enough that it was hard to bite into, and anything fried had the distinct smell and flavor of fish. All in all, a hugely disappointing first (and likely only) visit we will ever make there. read more

Excellent location! The only drive thru restaurant in the area. They are building a BP gas station and 7-Eleven which will be connected to Culvers. Ordered at this location several times and food has always been great/fresh. They need to get a sign thats on 59 and beverly road otherwise I have a feeling drivers will not eknow it exists. read more

Love this restaurant! Keep up the good work guys! The people are very nice and the manager(I guess) goes around to check on you and if there's anything you need. read more