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    Urban Counter

    3.5 (31 reviews)
    Open 6:00 am - 7:00 pm

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    Mark L.

    NO WAY... I ordered a sandwich and I asked if they had pickles and the manager said yes. I thanked her and then I saw I had to pay $1 which she added and did not tell me, for two of the smallest and skinniest pickles. The food was crap and the service from the employees seem like they are very unhappy and not friendly. Also why do they wear gloves when they are touching everything not clean like doors and grabbing stuff from the back and then not changing gloves before touch our food. BIG THUMBS DOWN

    Grilling burgers!
    Peter T.

    Not sure why I haven't been here before, driven by many times, and am now sad this hasn't been one of my regular burger stops. These oversized hand-pattied burgers are started on the char-grill and finished with a light smash on the flat top. Cooked to order. Cooked to your specifications. I went with the bacon/cheese, which is also topped with jalapenos, bbq sauce and thick onion rings. The toasted brioche bun is bakery soft, but still substantial enough to comfortably hold the heft of the sandwich. The meat on it's own has a superb beef taste, and I watched the cooks diligently checking the temps of the patty to make sure it came up to standards. The fries? Superb. Fresh cut, fried until crispy, properly seasoned. I get so bummed going to a restaurant that uses extruded fries, that mashed potato slurry in the shape of a fry doused with secret seasoning. I know they're inexpensive for the operator and fry fast, but come on! These babies taste like potatoes! Have the texture of potatoes! Because they are potatoes! I WILL be back, and I am eager to try other menu items, including their breakfasts! The restaurant is on Alqonquin Road/62, just across Roselle from Harper College. Attached to the BP gas station. Go. Enjoy.

    Mel C.

    Sitting outside for lunch in December? Heck yeah! These are 6+ napkin burgers, not even kidding! The cheeseburgers we ate were so juicy, tender and thick. I just wish I would have ordered mine medium though because the medium rare was a little too much on the rare side for me. The burger style reminded me of Wise Guys or Meatheads, but juicier. The French fries were hot and crispy natural cut fries and salted just right. The burgers are on very soft and fresh buns too, like a brioche roll. It's a Convenient stop because it is connected to a gas station and convenient store and on the corner of Algonquin and Roselle roads. Easy in and out of the parking. The place looks clean and spacious inside and they were fairly busy around lunch time on a Monday. We ate outside at a table on the patio. I appreciated the digital soda pop machine was well stocked too. I've seen these machines at other restaurants but they always seem to be out of order or have limited drinks available. Very friendly staff here and fast service.

    Bacon cheddar burger
    Heather M.

    I went here for the first time thanks to Yelp and I ordered the bacon and cheddar burger (without the bbq sauce and jalapeños). The burger was very good, A large portion and reasonably priced but overcooked (I would order medium rare next time I usually do instead of medium). The fries were fresh and delicious. The mushroom burger was good as well. The ambiance is nice and well maintained but is inside the gas station and near a very busy corner of Algonquin and Roselle Road. The cashier was attentive and I liked the music. I give this place 3.5 stars.

    the front of the restaurant
    Monty W.

    You wouldn't think of a great burger joint being in a gas station, but it's a great high-profile location if you think of it, where else to go when you need to refuel? At the corner of Roselle and Algonquin, the Urban Counter sits at the end of a bp gas station Pride convenience store, it's an open format with plenty of seating for up to say 50 folks in tables, bar counter and booth seating. It was kind of busy during the lunch rush, and I think people in the area already know about the secret burger place known as urban counter. (I wonder if they have a secret menu...) The format is quite simple, griddle burgers done to order. I had the bacon burger which was completely loaded with BBQ sauce cheddar and jalapeno spread. It's exactly what I look for when I want a burger, savory and messy - AND HUGE!. The tots were better than the fries as they had good crunch. And you have your choice of fountain drink as well with the coke Freestyle machine (within the usual convenience store side of the restaurant). I saw another customer order chicken tenders, the pieces looked huge and delicious! But I have no idea how that guy was able to finish a huge burger and the tenders. I think the value is great. Think of this...a made to order, thick half lb burger, with great combinations, toasted brioche bun, thick thick cut bacon, BBQ sauce, onion ring. Urban Counter has made it a destination for me for burgers. It does take time for the food to cook since the patty is so huge and the toppings are complex. The value can't be beat with a burger, tots, and drink for under $10!.

    Front counter
    Christina W.

    Thank you, Yelp, for bringing this to the forefront. Had no idea this great burger joint was at this intersection. I really love their Glazed Burger! Oozing with cheese and Korean bbq sauce. Plus one: mushroom burger. Yum! We will both return. Take your 20oz cup to the Coca-Cola freestyle machine and full up with your flavor choice. I chose one of the three Holiday flavors. Their fries stay hot the entire time you are eating your lunch. That's nice! Customers sitting around us are ordering their shakes. I'm stuffed but will come back and try a milkshake. Yes it's inside a gas station. But who knew such a fine burger joint could be hiding inside? Now you know.

    They charged me another $2.50 for fries
    Mada A.

    Horrible service and they over charge. I paid on the kiosk and they said kiosk forgot to charge me items on my receipt. Food wasn't great overall not a great experience. Last time eating here

    Julie Y.

    Great spot if you're craving a burger and fries! This location is actually connected to the gas station so there is limited seating. Didn't know this place was here but the burgers are made fresh right in front of you!

    Bacon Burger
    Brenda K.

    Wow, the burgers are amazing! It's juicy and thick! Better value than other burger chains that I've been to! They made your burger when you order so it's really fresh. Had perfect saltiness and very juicy! I definitely would go back and order other burgers and the prices is right! I had the bacon burger and cooked medium rare! It was cooked to perfection!

    Michael P.

    I recently discovered Urban Counter, in the BP Gas Station at Roselle and Algonquin, across from Harper College. I have now had 3 great sandwich, burger meals here. Awesome shakes. Clean, super friendly, nice place. Plenty of parking.

    Stacey W.

    What an interesting concept for a burger, right inside a gas station. They do this in the south with like bbq joints but rarely do I see this up here. We came just before lunch time and ordered burger, tater tots and a drink. The burgers are made to order so it took awhile as there were a few orders ahead of us. Overall a huge patty, I want to say half a pound. Not much for seasoning in it though. The brioche bun was nice especially for a gas station burger place. Solid burger and size especially for the price too.

    One burger was made with 2 top buns, one with 2 bottom buns.  Different sauces so couldn't just swap.
    Thomas B.

    Going to upgrade to 4 stars. Tried this place a 2nd time. Ordered breakfast for 4 people. 3 croissant sandwiches and one burrito. Also ordered some tots and fries. I live close by, and, food was delivered hot. Everything was good. Wife wasn't a huge fan of her turkey sausage. I thought their normal sausage was good; although, a little bland. I added some Starbucks sriracha sauce, and, very good. I like that it is real food, at least more real than big chain fast food places. I'm sure we'll try more of their offerings in time.

    Ruben sandwich.
    David M.

    Went here for the first time and was very happy with the service and food. They have a good veriaty of food. We got turkey sandwich and the Ruben. They both could have had more meat but the taste of the sandwiches were great. We also got cheese fries and was happily surprised to find out the cheese sauce was jalapeno cheese. We will be back.

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    5 months ago

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    4 months ago

    Leave it to a gas station to have the best burgers around. Great team behind the counter.

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    Rep’s Burgers

    Rep’s Burgers

    3.8
    (71 reviews)
    3.3 mi
    $$

    I like to try the new eating establishments in close proximity to my home, so I gave Rep's a try…read morefor lunch. The entry sign indicating that no outside beverages were allowed, gave me a bit of an unwelcome feeling as I had my water bottle with me from my hike over. Anyway, I asked if I could order a single patty instead of the double as depicted on the menu, because I don't regularly eat large amounts of meat at a time. But alas, that size is age restricted for children only. Liking crunchy veggies on my burger is also to my taste, and I found each of those came at an additional charge. Now the burger itself self is priced as a top shelf product, more so than other casual burger joints. However, I came to try the new smash burger and ordered as recommended... 2 burgers, cheese and pickle. Well, I admit it was rather delicious as is. The burgers are thin and delicately juicy and the cheese and pickle complimented the sandwich in an admiral way. I think it was one of the more unique and better burgers than I've had. Haven't been back yet after about 1 month because of all the competing prices on other sandwiches and burgers that are not bad in the area. I really hope that Rep's gets it together to keep customers loyal by, 1.) Adding toppings at no extra charge, 2.) Bulking up menu choices for parties that have diverse palates, and 3.) Offering specials to entice more frequent returns from customers. But if not, I will still have a day when my belly will remind me to return for the special flavor of the yummy burger at Rep's. 4 stars is in hoping the establishment will find the way to keep business thriving!

    Waaaay OVERpriced. No wonder/not at all surprised they went out of business. I understand they have…read morea location on Kirchoff however, I have no intention on going back to waste my hard earned money there for "Meh"food!

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    MENU FEB 2024
    MENU FEB 2024
    Original burger
    Original burger
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    The Burger Den

    The Burger Den

    3.3
    (3 reviews)
    5.0 mi

    Tried burger den - not sure which location. I read that it's supposed to be denny's kitchen?…read morewasn't bad - tried a double burger with avocado, bacon, cheese, etc. along with fries - delivered timely on a cold day. it seemed fresh and tasty - would recommend. Fries were crispy and reasonable also which is not common. Not bad!

    Today was my first day home after a weekend out of town and all I wanted was a really delicious…read moreBurger! I was scrolling through Uber Eats and I've seen this restaurant come up as a suggestion several times. Well being that I didn't want anything from the usual fast food options, I decided to give them a chance today. I am overjoyed that I did! The burgers were absolutely delicious & the fries were both crispy and fluffy, with just the right amount of seasoning on them! Nothing is worse than an overseasoned fry. Okay well some things are but you get my point. I did two separate build your own burgers. One for my mom who likes the rabbit food on her burgers, and one for me who wants meat cheese and all the deliciousness! She absolutely devoured hers and loved it and mine was absolutely fantastic. Pure deliciousness! I'm already ready to order from here again tomorrow! The food was fast, fresh, and hot so as far as I'm concerned the service if we went here would be fantastic too! I can't speak to the Ambiance yet because we've only had it delivered but based off the food I would say it's got to be very clean and orderly. I will definitely be getting the burger with the egg on it next time! They are competitively priced as well, especially given that your fries or chosen side are included in the price! Definitely give this place a try if you're near one of their locations I promise you won't be disappointed!

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    The Burger Den
    The Burger Den
    Another shot of my burger

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    Another shot of my burger
    Village Inn - Palatine

    Village Inn - Palatine

    4.0
    (29 reviews)
    3.5 mi

    I'm originally from the PNW (Seattle). Moved to SoCal 35 years back then to Chicagoland almost 3…read moreyears ago. Loved Village Inn. And even SoCal had a few until they almost all petered out. And Baker's Square closed YEARS ago in SoCal. Missed their pies and baked goods! So imagine my (pleasant) surprise when I found this little place in Palatine! I decided to head there for a brekky on a cool May morning. Stepped in, saw all the breads, pastries, and pies along the front counters- wow. I was greeted warmly and seated instantly. My waitress came right away, and I ordered unleaded (decaf for those in the know). It came in a little pot, ala IHOP, and was really, really GOOD. Wow. Decaf has come a long ways from the Sanka days! I ordered the INN-CREDIBLE V.I.B. which allowed me to order 4 yummy items of my choice - I chose the french toast (yummy and spiced just right albeit w/room temp syrup- not a deal-breaker but notable), a strawberry crepe (totally awesome strawberries, but the crepe was a bit colder than expected); scrambled eggs (always a nice stalwart) and two turkey sausage links (as with the frenchie above, nicely flavored!). The ambience was modern, updated, and felt welcoming and (thankfully) a bit familiar. Brought back some good ol' memories even if only the Baker's Square part of the menu was just pies nowadays. But the Village Inn lives on! And that counts - and I'll return. You should check it out too if you enjoy a good brekky at a classic American diner!

    We stopped in for brunch on a Sunday. The dining room has a contemporary design but also has…read moreelements that remind you of the prior Baker's Square. Overall it is cheerful and comfortable but the air conditioning was cranked up a little too much making me want to leave as soon as possible. The service was friendly and attentive although we were seated next to the kitchen so we overheard many of the staff's comments as they were going in and out of the kitchen. One of the waitstaff was clearly counting down the three hours left on his shift. The food was okay. While reviewing the menu you'll like notice the low prices. While that was nice to see you do get what you pay for. For 13 dollars and change I got the VIB breakfast where you pick four items from a few different categories. I chose scrambled eggs, turkey sausage, bacon and half a waffle. The portions were small and most of the food likely only needed to be reheated to be served. We are glad we gave Village Inn a try but will likely opt for a different place next time.

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    Village Inn - Palatine
    Village Inn - Palatine
    Village Inn - Palatine

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    Urban Counter - burgers - Updated August 2026

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