This Culver's location is a great one! It's in an area surrounded by shopping and other restaurants, coffee shops, etc. and is very centrally located. We've been here several times and every time it's been a great experience both with the food and the customer service -- Culver's doesn't cut corners on care of customer, that's for sure! Our kids LOVE coming here both because the food is great and also because they get a frozen custard every visit with their kids meal! (Which is delightful!) And us adults love it too. Their burgers really are special and so much better than the average burger place. Here's my tip: for the kids grilled cheese substitute the American cheese for cheddar cheese. My kids eat it so much better when it's cheddar AND they have the most fun cheese pulls that way! read more

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If I could give 0 stars, I would. I came to this "restaurant" today expecting to grab a quick meal before heading home, and the entire experience was unbelievably unprofessional from start to finish. I ordered two of the same meals. When a very kind young employee brought the food outside, there was only one meal in the bag. I politely let her know there should have been two. She apologized, went back inside, and then returned saying the manager claimed I only paid for one meal and would need to pay again for the second. Since I had already waited close to 20 minutes in a very long line and genuinely believed I had paid for both meals, I went inside to speak with the manager for clarification. Before I even approached her, I noticed the manager, Panda, being dismissive and rude to the employee who was simply trying to explain the situation. When I asked to speak with her, she turned around and yelled over her shoulder that she was "too busy" and that I would need to yell over the customers to talk to her. Once she finally came to the register, I calmly explained the misunderstanding and mentioned that the cashier had read the order back to me, which is why I was confused. I even offered to just pay for the second meal until her attitude became increasingly dismissive and disrespectful. At that point, I simply requested a refund. What should have been a quick process somehow took another 7 minutes because she repeatedly kept saying, "I don't know what you want me to do," even after I clearly stated multiple times that I wanted a refund. She also accused me of being rude, despite the fact that I remained calm and only wanted the issue resolved so I could leave. The most concerning part happened after the refund was finally completed. The manager handled my refund transaction, touched the register, receipt, and other surfaces -- then immediately went right back to handling customers' food without washing her hands or putting on gloves. She went straight back to preparing orders and placing food on trays. The only positive thing I can say is that the young employee who initially helped me was polite and professional. Unfortunately, the manager's behavior completely ruined the experience. I will not be returning. read more

The sandwich was really good. I had the double buttermilk cheese burger meal. Twas really good. The service was really good, they had somebody outside in a little shed. Thought she was freezing, her service was top tier. read more

Culver's - Outside - Burgers Near Me - Franklin, Tennessee

Great service quality food and welcoming quick service environment. Will return again

Culver's is underrated and one of the best fast food burgers out there. This is a decent location.

Great food and service! Menu has a good variety and the dining room is kept clean. Always a good experience.

Because the hotels in the area suck and there's nothing around, I decided on ordering Culver's via Uber Eats. It came fast (like 15 mins from ordering) and it was fresh and delicious. The grilled chicken sandwich and cheese curds hit the spot. I wish they would have put some mustard or something in the bag for the curds, but even without, I somehow enjoyed fried cheese. Go figure. read more

Culver's - Grilled Chicken Sando - Burgers Near Me - Franklin, Tennessee

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Culver's never disappoints! My family and I rarely dine at fast food restaurants, but this place is an exception. Everything we have ever ordered has been exceptional! Recently, my husband and I ordered the fish sandwich. It had the best tasting, huge piece of Cod on it. Made me more impressed that they choose that type fish versus Swai that many other restaurants offer. I definitely prefer Cod over Swai! The custard is delicious in a Coke or Root Beer float. And, it's the only place I'll get a Sundae bc it's the only place that offers my favorite flavor (Cherry.) I can't find any other place that offers it anymore, so Culver's will continue to get my business. Same for Malts, most places have stoped making them. But, you can still get one at Culver's. So, they'll continue to get business particularly for that reason too. Culver's has daily custard flavors, and they have the BEST root beer I've ever tasted! My husband really likes their hamburgers, and I like the crinkle fries. Honestly, we haven't found anything we don't like! Oh, except they are very strict about charging for "extra" anything. Be careful, if you alter your order from what's on the menu. Any extra condiment or food item will cost you more money! They do not give complimentary items. They are very strict about adding anything, and they will charge you. I've leaned the hard way, they don't usually inform you at check-out that things are an extra charge. It's left to you, to see the price difference, before you hand over the $. read more

Culver's - Burgers Near Me - Franklin, Tennessee

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Freckling Loveeee This Place and The Fish & Chicken And Ice Cream! And the rest of the food and the ice cream that I can't spell

I have been waiting over an hour for my meal. Ridiculous. I finally asked for my money back and they gave me a custard. Wow...hopefully the service gets better. So disappointing!! read more

Employees were very friendly. Darrol (think I might be spelling it wrong) was A1 service. Food came out quick and hot off the press. A Clean location. read more

As a Midwesterner, you'd think I'd been to Culver's more, but this was only my second visit and first ever at this location. The ButterBurger lived up to the hype - juicy, flavorful, perfectly cooked, and full of all the fixin's I'd want. The deep fried Wisconsin cheese curds really took me back to my childhood when my Grandpa would bring us string cheese and cheese curds from WI - they were delicious, but fair warning to eat them fast! They're amazing when hot but get tough as they cool. Overall, a great meal and a classic Midwest-vibe fast food experience! We went through the drive thru on a busy Sunday evening but were pleased with the speed. read more

Culver's - Burgers Near Me - Franklin, Tennessee

I love Culver's and I have missed them since moving here, so we were glad to find one in Franklin. Apparently they are super popular because the restaurant was packed and we had to stand and wait for a table to become available. We ordered some of our favorites: a kids meal with a butter burger with cheese, the fried cod, and cheese curds (try them with the honey mustard - you will thank me!) This is a great spot for a quick bite if you are in the area. read more

Culver's - Order counter - Burgers Near Me - Franklin, Tennessee

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I am consistently disappointed with the subpar quality of food coming out of this Culver's. I've now been to this location a handful of times and every time there is something wrong with my order. My last order? I got the new garlic pub burger to try and I received a regular double cheeseburger on a plain bun with plain mayo. What? I also ordered a kids meal with fries and a drink. I received no fries, and no drink. I ordered a chicken tender meal and received no sauces. I feel ripped off every time I go here. This place is run by a bunch of teenagers and early 20 something's that seem to not care at all about the quality of food they put out. Where is the manager? Where is the owner? Do they not care about their customers? I've been to Culver's in many different states and this one is consistently the worst Culver's I've ever been to. No smiles when ordering, no polite attitudes, poor customer service, and consistently wrong and bad food. A disappointment to the franchise. A disappointment to Franklin. I won't be returning nor will I ever recommend this location. read more

After doing some shopping on the 4th of July in Franklin, I wanted to explore the area and took a drive. I also needed a beverage. There was a Starbucks nearby. I went through the drive-thru. A pleasant man let me know that the cafe had closed for the day. I was disappointed as it was just after 8 pm. It's interesting, but the Starbucks cafes in Nashville close early compared to what I am used to in the greater Toronto area. I was bummed, but thanked him for the information. My drive to figure out what was around here led me to seeing a Culver's sign. It's in a plaza with Walmart anchoring it. I was elated seeing Culver's that I automatically drove over to the restaurant. I hit the drive-thru. It wasn't busy. I heard a female voice on the other end. I was thrilled that this eatery was still open. I ordered a strawberry shake in a regular size. I got to the pickup window and paid with a credit card. All was great. The woman handed me my shake and I was happy. I thanked her and drove off with my shake. I love Culver's shakes. You can taste real strawberry in my shake. It was a hot day and this shake it the spot. It was cold, creamy, and delicious. I normally get a butter burger from Culver's, but I had eaten dinner before I came here. I look forward to returning to get my usual swiss mushroom burger with crinkle-cut fries. (235) read more

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The service has improved and earned them one more star. The food is hot and freshly made. If you like Culver's, this is a pretty good one.

ALMOST everyone who works here is very nice. They greet you when you walk in, take your order quickly, and the menu is easy to read. The food is the same at all the Culver's, so I'm merely reviewing this location. The food is ok. Our orders do come out a little slow, but we always get the correct order. The kid's meal is a good portion and a good value. The booths are very, very comfortable. They are probably my favorite in the city, though a few need some vinyl repair. We love the drink options and the custard is usally good (a little too slow to come to your table after you order it). We will return. read more

This particular Culver's is located on Mallory Lane and sits in front of the Cool Springs Walmart. While this location has been open for a few years, you honestly would think it is fairly new the way that is kept up, both cleanliness and condition wise! I popped in on lunch recently and got the pleasure of being assisted by Ms. Martha. She was so friendly, sweet and helpful not only at the counter, but when she brought me my food as well. I ordered the classic bacon cheeseburger basket with onion rings and a drink. The basket itself is already well priced, but Ms. Martha hooked me up with a 10% discount on top of it! My only issue with the whole experience was the bacon. It was clearly microwave bacon and only 1.5 little strips that were crumbled and falling off the burger. There really wasn't much bacon to make the bacon cheeseburger! Overall, I am massive fan of Culver's and will certainly be back many times for lunch as my office is nearby! read more

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If I'm in an unfamiliar area & don't have time to look up new places to eat, I can always count on Culver's for a meal. This location was no different. Cooked fresh, served hot. Good burger! read more

I only get fries or pretzel with cheese or broccoli with side cheese chicken strips are good They are always busy i try go late in day i have waited awhile for food . Great staff Great indoor area clean . Oh the custard is good too read more

I had never heard of Culver's until we moved to Tennessee. Now, this is the only place we go for veggie burgers and pretzel bites. My son loves the kids meal which is a great value -- he gets a grilled cheese, French fries, a drink, and a small custard with two mix ins for about $6. Restaurant is nice clean and service is fast and friendly both inside and drive through. Love that they are open late. read more

Culver's - Veggie burger - Burgers Near Me - Franklin, Tennessee

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Being from Wisconsin, Culver's is everywhere. On our drive home from Florida, we were looking for a place to grab some food. We needed a "sure thing", and when we saw Culver's on the GPS, we knew the plan. The food was what we expected. The order was accurate. Hard to complain. Culver's will cost you more than the average fast food joint, but you'll get food that's a little better and more consistent. read more

Love the food the service was excellent. The hamburgers were fresh and looking forward in going again someday.

Had a great experience at Culver's last night. I've been a vegetarian for 3 years, but something about the smell of Culver's as i drove past intoxicated me. I went in and asked the sweet petite red head what she recommended. She told me about the butter burger. When it came out, my mouth watered. I sat down and devoured my burger before you could say lickedy split! I could not think of a better flood item to break my vegetarian fast. Many thanks to the redheaded goddess that took my order! read more

Culver's - LOL Not the butter burger, just added for some review engagement! - Burgers Near Me - Franklin, Tennessee

Good food and ice cream . Fast, friendly service. Food is always fresh and hot. Best fish snd chips at a reasonable price read more

I'm from Wisconsin. I've lived in Brentwood for 6 years now. Gosh, I would love this Culver's to be just OK. A taste of home. The issue with this location is the owner must dislike his customers. The man was kind enough to reach out to me via phone and agreed with me that the burgers at his location have sadly sucked for some time. The other food is quite good. The burgers are cold, thrown together and unappealing at best. The gentleman beliv strongly it was a process and training issue. The gentleman was very nice, assured me he would follow up, and never did. I respect people reaching out to me. Tried the burger with my son tonight. Stone cold. This is one of your core products. Shouldn't you be able to execute it to at least an average level? In 'n Out cannot come here soon enough. The owner couldn't care less or this would be fixed. I'll never patronize this location again. I regrettably have no respect for the owner. read more

Fast food favorite. The Culver's® Deluxe with fresh, never frozen, beef. Two good size grilled patties topped with fresh lettuce, ripe tomatoes, Wisconsin cheese, pickles and their own signature mayo between lightly buttered, toasted buns. Combo includes their own Crinkle Cut Fries and a soda. Good food at a reasonable price. And don't forget the custard. #morselbliss read more

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This was supposed to be a concrete mixer. Not a milkshake... I've had this happen multiple times here with only a few good times where it was actually hard like a concrete is supposed to be. Please train your people read more

Culver's - New Cheese curds are NOT good - Burgers Near Me - Franklin, Tennessee

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Sign up for the Culver's online program and you get a free custard with one topping for your birthday each year. I had vanilla with health bar and it was very tasty. read more

Culver's - Vanilla add health bar! Free for your birthday! - Burgers Near Me - Franklin, Tennessee

I would have rated five stars, but the restaurant's COVID policy is lacking. The staff are always extremely helpful and courteous. The food is great with relatively consistency. The problem I have is that a week before Christmas when TN literally has the highest rate of transmission on the planet, the dining room is closed M-F and open Sat & Sun. This indicates that the management knows there is a greater risk posed by dining in, given the closure on weekdays, but on weekends when there will certainly be more patrons and higher risk of transmission, public safety is thrown to the wind. Aside from the general disregard for public health, it's especially concerning because this decision puts the health of high quality employees at risk. That's not to say average or subpar employees are more expendable, but it is all the more disheartening to see management mistreat their quality employees via negligent policies like this during a pandemic, prioritizing profits over people. I would ask Giovanni Emery, GM of this location, and Robert Glass, owner of this location, to reconsider the message they're sending in exposing the employees who generate their profits to more people, thereby increasing their possible exposure to COVID, and I hope they will change their policy. read more

Culver's - Burgers Near Me - Franklin, Tennessee

Let me start this out by saying......we need Culvers in Southern California! Tried it for the first time while in Nashville and just loved the Cheddar Butterburger. Patties were cooked well, with a little bit of crisp around the edges and using Cheddar vs American cheese was a bonus (not an American cheese fan). The crinkle fries were crispy and the custard was a nice way to top of the meal. Service was quick and staff friendly. Would definitely go to Culvers again when I come across one in the future. read more

I went to Culver's yesterday for my break from work, my fish was over cooked and full of grease, my dinner tray was filled with grease, my dinner roll was hard and tasted old, my fries was was tasteless and barely warm. I was sick to my stomach trying to finish my shift. Half of meals I threw away. They left out some of my condiments I requested. I was nauseous and my stomach was hurting. I will not be back. read more

1st time I'd tried this place. Impressively well organized and professional. The food was perfect and exactly as we ordered! Do not sleep on this burger joint ! They have really great food and spectacular staff read more

As someone that is familiar with Culver's in IL the 6 years I was there, the Franklin, TN location is horrible. In over two dozen visits, only three or four times was the food order correctly prepared. How hard is it to get a cheeseburger (with "the works") value basket? It's not rocket science; it's a simple 8 ingredients in total that they apparently can't master. Complaints to the manager have gone unanswered as well, so one can assume improper staff training by careless management. read more

Culver's is a solid choice for people looking for a little nicer of an experience in the fast food world. It's like a Burger serving Chick-fil-A. The employees are all polite and the food is higher quality than other fast food places. They bring your food to your table if you eat in too. The key to a happy life: get cheese curds and a concrete mixer. If you're depressed about global warming and politics and stuff, these items will literally put a smile on your face. Get the burgers when you go instead of the chicken though... their chicken sandwich isn't the best. read more

Culver's - Cheese curds and chicken sandwich - Burgers Near Me - Franklin, Tennessee

Excellent food, service, and ambiance. We will go back for sure and try the large assortment of dishes on their menu.

An extremely busy fast food joint located next to Walmart. Food only took about 10-12 minutes to come out which wasnt bad considering the vast amount of people that were there at the time. As for the food, I got a single cheese butterburger, mashed potatoes, and a regular chocolate custard with m&ms and salted caramel (the real reason I was there). The good- The chocolate custard was really tasty and had plenty of M&M's throughout, and even though it melted quickly I was pretty impressed. The mashed potatoes were also very impressive for a fast food joint The bad-The cheese butterburger was honestly one of the least impressive fast food burgers I've had. The patty was very thin and it was basically burnt in look and taste. Overall, I wont be back unless I'm really craving a nice concrete! read more

Culver's - Chocolate salted caramel/M&M concrete (YUM) cheese butterburger(pass) mashed potatoes (impressive) - Burgers Near Me - Franklin, Tennessee

Love the Butter burgers and fries, and custard is a great treat. Always a welcome place to visit when I see one. Typically a Midwest restaurant so I was pleasantly surprised to see one in my stay in Nashville. read more

They're food is great and their service top notch! Greeted right when we walk in the door, so friendly and eager to help us. Was able to order our custard with our meals and then bring it out after we ate our dinner. The food was great! I got the fried shrimp with cocktail sauce and it was excellent! My husband had the cod sandwich and said it was really good, just wished the bread was toasted instead of soft, kids had hotdog on a stick and butter burger and both liked them. The Kringle fries were done perfectly and I loved the tea! The custard is excellent! We all got swirl and I will say the vanilla tastes a little gritty but the chocolate was velvety smooth- just divine! I also saw a guy RUN, lightning speed, food out to a car waiting and RUN back in. There was a worker in the lobby eager to clear our table for our custard. Overall, highly recommend! And they have. A drive thru! read more

The staff here is always nice, and I've never had a problem with the food. If you find me here, it's probably because I have a coupon for some free or cheap frozen custard! read more