Decided to try Cook Out for the first time. I will say they have a busy menu and for a person who's never been there, I find it a little confusing, but nonetheless, it's all good. The service at the drive-through was pretty quick and friendly. I imagine that the restaurant has a decent lobby area with an up-beat vibe. I ordered a small cheeseburger, french fries, and a soft drink. Overall, the food was decent. The fries were very good. While the soft drink was good, it was basically all ice so I'm a little disappointed in that. Lastly, I was very surprised about their prices. A little high in my opinion. read more

Cookout is a chain of course but this Smyrna store always has great service and very clean interior. I have made this my lunch stop at least once a week for those reasons. For value they have a good value under $10. I always leave stuffed. The hamburgers taste like home grilled, the sweet tea is always sweet and fresh. Really I have 0 negative comments which for a fast food chain is impressive. read more

Cook Out - Double cheeseburger with only ketchup - Burgers Near Me - Smyrna, Tennessee

It was our first time being here and the waiter was extremely patient with us lol! Really he went out of his way to be nice. And the food is good too. It's also very clean in here. read more

Cook Out - Chili dogs, coleslaw, fries, and an extra couple helpings of the chili. Awesome! - Burgers Near Me - Smyrna, Tennessee

I'd go back. Their burgers are great, but small. They use fresh ingredients. Reasonable prices, too.

Unsanitary, friend got food poisoning from here and hear many others stories as well, which is a shame since the food is good.

CookOut is the perfect late, late night destination when you have the munchies (especially coming back from long nights at the bars). Recommended. read more

This was our first time trying Cook Out and it was just okay. We tried the chicken sandwich, Cajun ranch chicken wrap, fries, onion rings, and the cheesecake shake. The food was just okay. The best part of the whole meal was the cajun ranch sauce in my wrap. We haven't tried out their burgers yet so maybe those are better? The experience inside was lacking to say the least. We weren't greeted or even acknowledged until we had been waiting at the counter to order. I don't go into fast food places expecting everyone to be a ray of sunshine but seems like a pick me up may be needed for the staff at this location. read more

The service was very rude from the ordering window to the person handing our food. They didn't communicate & forgot about one of our boxes. The food was pretty dry & bland. I wouldn't suggest. read more

My goodness. I've never heard of this place where I used to live, but I'm so glad I did a quick yelp search for fast food. I had a long day of moving stuff from a hotel to a new apartment I moved to. It was late (around 10 pm) and I was hungry! Saw this place close to me and it opened until 3 AM. The reviews drew me to it and it didn't disappoint. I ordered 1 dollar of hush puppies and it included 12! They looked like little sausages but they were delicious hush puppies. I also asked for 2 chili dogs with mustard. I would have like a little more mustard than I was given on the hot dogs but other than that, the hot dogs were filling and delicious. Those were the only items I ordered that night but I'd like to return to taste the fries and a bacon wrapped hotdog. Super cheap prices for fast food that's too good not to try if you haven't done so already. read more

Cook Out - Updated menu prices. - Burgers Near Me - Smyrna, Tennessee

The kids wanted a hamburger so we stopped by Cook Out on Sam Ridley for a quick bite. The burgers aren't bad, but they aren't Five Guys or Burger Republic. I think the best thing about this chain is that it offers a pretty good meal for a low price. Much better than McDonalds, Sonic, Checkers, or that level burger joints!!! I would still choose Burger King's Whopper over this place, but the ambience here is definitely much nicer. The benefit of Cook Out over some of the better know burger chains is that they offer some unique combo choices: a burger with Chicken nuggets, a corn dog, quesadilla, pulled pork sand, a wrap, and then you pick sides: fries, onion rings, etc. and finally a drink to go with it. The kiddos like this place because of the food. We like it for the value. But if I was in the mood for a great burger - I'd probably stick with Five Guys. Go check them out and decide for yourself. read more

Cook Out - Burgers Near Me - Smyrna, Tennessee

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OK, being from Wisconsin my goal is to eat at every Cookout I possibly can. I've now been to over 10 different locations, and I have to say, this one is as tremendous as any of the other ones. Shake upgrade was top notch, and the side orders of cheese curds and onion rings were on point. I've never been disappointed in either the value or quality of food at Cookout, and even with the complicated menu they got everything right there. 5 stars for everyone who works there! read more

The service here is always great. I NEVER like to complain but this experience just bothers me so much. There's this one guy named Solom who worked the drive thru window on Sunday November 10th at 1:40am!!!! He lead me to experience the absolute worst experience in all for ever going back to Cook Out all over a simple Chicken Quesadilla that was ordered and I never received it in my cookout tray. I've never in my life experienced such disrespect over a food item that was never received. This experience was highly embarrassing and the reason why I try to avoid dealing with people at fast food establishments because their customer service skills are the absolute worst. I've had the incident where I had onion rings instead of the 2 sides I originally asked for. And the drive thru person never argued with me but this guy was completely just down right rude about a quesadilla I'm so thankful it wasn't an actual full meal who knows what he would've acted like if he's capable of acting in such way over a quesadilla to me as a guest in the drive thru. read more

Amazing shakes! I had the peanut butter banana and the banana pieces were so fresh! My burger tasted like it literally just came off the backyard grill. Yum! read more

Cook Out - Drive thru menu - Burgers Near Me - Smyrna, Tennessee

Love their doublebuger! Thats what me and my woman gets everytime we go! Love cookout read more

Cook Out - Drive thru window - Burgers Near Me - Smyrna, Tennessee

We have eaten at multiple cookouts in several states and we have the same experience at every one. If you eat inside the restaurant, everything is great. If you order at the drive thru, it's a mess. The food is pretty good for fast food. It beats the big chains hands down. The price is better, the selection of sides is great and the ability to get a shake for a small add on is excellent. BUT, when you're in the drive thru, this expansive selection seems to create lots of problems and slows the process down exponentially. Every time we go through the drive thru, something is forgotten (usually a drink). Right now, most of their dining rooms are closed so the drive thru is the only option. Just plan accordingly. When the dining room is back open...go inside and give it a try. read more

food was amazing and they are open Super Late drive thru and lobby. cheapest place to get a full meal in town read more

Cook Out - Open late - Burgers Near Me - Smyrna, Tennessee

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Went to the drive thru. The guy had us say our order THREE TIMES! After the fourth time, we yelled the order. He, the manager, still couldn't hear our order and told us to "Change our tone..." Hard to change your tone back to nice after having to repeat an order that STILL WAS NOT RECEIVED. So, we drove off. Waste of time with a busted speaker.... read more

Apparently the phone does not work or the staff could care less to answer. I Tried calling again and again to see what time they would be closing with corona flu schedule. However, the food is usually very tasty. And I love the milkshakes! read more

This Cook Out provided the worst customer service experience I have ever encountered. The you lady that took my order appeared to be in a hurry for me to make my selection. Once my order was taken, I was charged for both a drink that I requested to be changed and for the drink I wanted. The attitude of the young lady at the window appeared as though she was irritated. I was not offered nor did I receive condiments with my order. The lack of quality and the lack of food portions was not worth the price. I will not return to a place that is not customer service friendly nor providing quality products. Given todays economic situation, I would think that a company would at least provide a quality service and products for the prices they are charging. read more

Love cookout best prices and the quality is killer Definitely recommend for the price and they actually have inside dining read more

I went and got food from this cookout on 11/11/23 at about 2:30 am. The staff was very polite and caring but the food was not. I had received some chicken tenders and a couple of quesadillas from them and was fine until the following day. I've never had food poisoning in my life but I'm absolutely miserable now. I'm not sure what was done to the food to make me so sick but I hope this message helps them resolve whatever issues they have in the kitchen. I don't wish this sickness upon anyone and I hope they start taking the safety of their customers into consideration. read more

Y'all some of our food was missing or this is just wth. Lol the burgers are okay but the sides suck just take a look at these photos it looks sad. read more

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This is the first time my family and I have had Cook Out. It was great! I enjoyed the burger that tasted like it just came off a grill. All the sides were fresh and delicious. My daughter gave the corn dog two thumbs up. We really enjoyed the shakes and I personally enjoyed the coke float. The people working were very friendly and patient while my wife and I stumbled over the menu. read more

They need an easier menu, it's a little scattered and confusing. Food is decent but, nothing special

This was a great little find after a late night at the ball Diamond. The shakes were amazing and we loved the onion rings. The service was great and our food was hot and fresh, THE ONION RINGS WERE GREAT!!! The only reason I'm giving 3 stars is because the messed up my side order with my meal but the food was good and the price was right. I recommend checking this place out. read more

We came here twice on our vacation because the food was so good and cheap! The burgers charbroiled taste and quality was great. The fries and coke slaw tasted very fresh and delicious. We didn't except to like this place when our nephew told us about it we thought it was just some regular old burger spot but we thought wrong. Why can't California have one?! read more

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I stopped by here around 5:30pm on a Wednesday. The place was packed. The drive thru line was long but luckily for me it moved fast. You can tell they actually grill the burgers because you can see the smoke billowing from the building. I ordered the regular cheese burger (1/4 lb) & a regular order of fries with Cajun seasoning on them. The total was $4.59. Not bad. The burger reminds me of a five guys burger, but maybe a little better. The party was fairly thick. The bun wasn't smushed like five guys usually does. The fries were good. A nice portion of food for the price. They've got a ton of milkshake options, along with some different chicken sandwiches. I was a little daunted looking at the drive thru menu as this was my first time at a Cookout. I also stopped by later that night around 12:45am as they're open till 2am durning the week & 3am Friday & Saturday. I was on my way home from working late & decided to try the chicken quesadilla. It's $2.99 & comes with two quesadillas. The chicken in it tastes like it was from a breasts that was grilled, so some of the ends can be crisp. Not bad for $2.99. My only issue with this Cookout is the staff. On the late night visit when I pulled up to the window it was apparent that I was being talked about. It's not normal for 3 staff members to peer out the window & giggle & keep looking & then talking to each other. I waited for my food after paying & almost drove off because it was so annoying. I guess the staff has never waited on a gay person before. Bless them. read more

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I love Cook Out but can only find them when I head south. Tastes just like a backyard bbq! This store was awesome. Clean, great fast service, and the food was perfect. I got a bacon cheddar hot dog with a m&m shake. I will be back again before heading home! read more

Cook Out - Burgers Near Me - Smyrna, Tennessee

This place is an interesting case. I will start with the menu. Let me begin by saying that neither my wife nor I have ever been here before. The way the menu is laid out is borderline ridiculous. There's literally hundreds of options, sides, and almost TOO many different kinds of foods... sandwiches, burgers, chicken, quesadillas, hotdogs, corndogs, I could go on and on. Is this a bad thing? Not necessarily, but the menu is WAYY too confusing. While the price is decent, the food received is sub-par. We opted for a $5 meal deal that came with a burger, 2 sides, and a drink. This is a good price for what is received; however, the quality of food was lacking for us. All our party's burgers were extremely overdone, borderline burnt, dry, and lacking any form of seasoning. The fries were ho-hum. I opted for a chicken quesadilla as my second side, and it was the saddest quesadilla ever. There was absolutely no actual chicken in the thing and barely enough cheese to matter. In essence, it was a lukewarm tortilla shell folded in half. My wife opted for the small cup of chili. She didn't complain, but didn't rave about it. You have to ask for ketchup, and if visiting the inside, they do not have it out at a table for sides/complements. Also, the inside is so small (only about 8 tables or so) and both the side and front doors so close, that when it is cold outside, your entire meal will be frigid before you get a chance to eat it if you stay. The only plus I can think of (other than a decent price) is that my wife said she enjoyed her chocolate shake. Go if you want, it's not an expensive meal, just be prepared for an underwhelming taste and quality experience. read more

Burgers here use to be good. Stopped going here 6 months ago. Thought I would give it one more try, as you can see I ordered a double. I keep seeing the Wendy's commercial from the 80's, "Where's the beef ?" The milk shake I got was spoiled and frozen. I left a message for corporate and they called right away and are sending me vouchers for a burger and a shake, but I don't see myself going back. Also the person taking my order kept getting it wrong I had to repeat myself 3 times for the burger, 3 times for the chicken sandwich, which they got wrong. I think they were probably stoned. And the speaker was so loud I had to crack the window my ear drums were about to bleed read more

Cook Out - This is a burger patty really? - Burgers Near Me - Smyrna, Tennessee

Got the tray and they only gave me chicken nugget and I onion rings and didn't give me the double burger I ordered then when I ever I said that the lady supposedly the manger started cussing me out saying I can't have the burger read more

Shakes from this place are fantastic. Really I've been here several times and have always had a good experience with both service and food. The shakes are just exceptional though. Always a great treat! read more

After i had to repeated my order 3 times.they completely fucked up my order i tried to call inside and let them know and not once did anyone answer after i called 5 times so i went back around to the window and had then they nerve to laugh when i asked to get it fixed and were incredibly rude. I cant believe the stupidity definitely wont be back to this cookout. Absolutely ridiculous read more

I wish I could like, 3 1/2 star this because it's really not a full 4 stars, but eh. They're open late which is nice, I'm not sure I've ever been there before 10 pm and probably never will be. They don't have any true vegetarian entree options, but it's fast food so I don't really expect it. I usually order a BLT add cheese and bacon on the side, and proceed to feed the bacon to the stray kitties in their parking lot I always seem to see at night. Their food is inexpensive and fast. They don't have the internet trope of the shake machine being down at night, so if you're looking for late night ice cream it's a good option. I don't drink soda often, but they have Cheerwine on fountain, aaaaand they'll make it into a float for you. read more

I'm just showing what customers should expect if they order the cheese cake with strawberry and chocolate or cherry and chocolate. Maybe some folks like it prepared this way . I prefer not this way..this is not how I would present my food to the public. read more

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I mean... Typical fast food.. I ordered the burger with cheese and onion rings and chicken nuggets. Uh... Chicken nuggets were like the ones from the frozen section... Onion rings blah... read more

Fantastic establishment. If you don't get a corndog your moms a hoe. Also the dorito taco is actually good

I live in California and have never heard of this place. I gotta say, for the price and the quality of the taste, I like it. I like it a lot actually. The burgers really taste like your cousin grilled it at a backyard bbq and then you had to fix it yourself lol. Can't go wrong with the double burger tray, two sides and a drink for $5 something. read more

Just went back the first time in a while. My wife got hot dogs and was sick for 2 days from food poisoning. My burger was not up to the quality it used to be. I used to love this place but the quality has definitely gone down. I cant risk my wife's health again so we wont be back. It's sad because it used to be so good. Please dont go here. read more

Tonight on my way to Taco Bell I drive past cook out and said ok that sounds better, so I turned around and now wish I hadn't. This is the 3rd time I have visited this establishment and it will be the last. I got chicken wraps and was charged 11.67 when I got to the window I asked if the price had changed cause it usually is like 6 buxs. The man said I told you I was going to charge you for 3 wraps and you said ok... well yea I got 3 wraps I said there 1.65 each and I got 1 xtra strip on each. He said mam I do t understand what you want but whatever I'll take it off the price. He proceeded to take my money and I said said thank you with no response, he gave me my change and again I said thank you with no response , he hands me my food and the third time I said thank you and he literally shuts the window in my face. When I get home which is literally across the street I try to eat and the chicken is so hard I can't chew it . It was so dry that I literally took the chicken off and just ate the shell so I could get what Little bit of honey mustard there was. So 1 complete wrap and chicken from the other has to be thrown away and this man wanted to charge me 11.67. I won't be back read more

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