Those 2 mid eastern guys gotta go . This the first time I EVER walked out from panda after my food was halfway done . Ordered 2 bigger plates . The first one was fine as usual but the 2nd plates dude was too busy talking to one of the lady not sure who she was sitting on the table and talking the entire time while we were waiting for them to complete our ordered. Anyway the 2nd order never got completed we even told him he was missing 1 item . He ignored us and move on to the next customer . Either way I never expected this from PANDA !! Walked out while in the middle of an incomplete ordered . I might be impatient @ times but as I customer I don't like to be ignored when i politely waiting for my order. One time and will be last time . On way home went to the one in Murfreesboro was Great as usual . read more

Been a while since I ate there because honestly it wasn't that great. So we decided to try one more time. Still isn't that great. Fried rice was dry & bland, broccoli over cooked...everything was just bland. I know it's fast food but come on, does it have to bland & dry? read more

Food is still pretty good. While quality has slipped ever so slightly since the takeoff of Panda Express, I still enjoy my meal, every time.

#79-2021 The Panda Express on movie row near the theaters and the heavily Smyrna entertainment district. I've been in and out of here throughout the covid pandemic. Decided I'm going to update the review. It's been 2 years This is still a very very busy Panda Express it stays slammed pretty much from open doors to open closed I came in there was a little bit of a line tonight but it was all right I didn't mind waiting. The tables were kind of nasty and filthy but that was okay things were taken care of. I got my usual favorite steam brown rice on the bed with grilled teriyaki chicken on top. Like to teriyaki chicken because it's a grilled option usually I do a two entree and it always varies as I add either beef and broccoli, orange chicken or honey walnut shrimp. Because I had some ulcers a few years back I have to be careful with spicy stuff I don't drop a lot of spicy food down the old gullet anymore. I'm very careful with that that was not a fun ordeal and I don't want to go through it again. SO I do eat spicy stuff occasionally but here no it's a little too spicy ON SOME OF THEIR ENTREES. I told the manager I'm going to eat here and if you don't mind could you clean a few tables after all pretty nasty looking and full and they sent somebody out and they cleaned it out promptly which was a good thing. I didn't use the can this visit because my terminal is only about 5 minutes away. But all in all usually when I come in here every few months and she is good three and a half to four Star experience and this wasn't much of a change so I'm holding it at four stars still keep up the good work. read more

See all

This is the best Panda Express location. Always well stocked with food options, clean interior, and the staff are friendly.

This panda express location is probably one of the best in Middle TN. They give good portions most of the time. The staff is friendly as well. It's conveniently close to the movie theater, so there is always parking. I highly recommend the super greens and black pepper angus steak. read more

Came by here to pick up some food for my kiddos after an afternoon out with a buddy. My kids really enjoy this place. It's actually one of the only fast food places that I will eat at with them occasionally. They love the orange chicken and the noodles, but when I do eat here I like the teriyaki chicken plain (without the extra sauce). Though if I'm honest, I'd rather go to a number of other Asian restaurants instead, panda is ok when you don't have time to sit down and order, but instead need something quick on the fly. Don't get me wrong, they put out a decent fair, but I personally prefer Thai, Japanese, Korean, or a good dim sum restaurant with some Cantonese or Sichuan dishes over an Americanized Chinese chain. Just me personally. read more

Panda Express - Chinese Near Me - Smyrna, Tennessee

If your a fan of mystery meat, THIS is the place for you. I had to throw my lunch away. Good luck!

The food at panda is always going to be pretty solid. Not much can get messed up there it's a uniform process. The problem w this spot is the service. I got in line and basically watched 7 cars go by with their orders most cars with 2 people in them. This guy Wilbur working the window is a beast. He serves the food with excellence and just gets orders done quickly. No fuss just a man in his element. So as I watched those service cars go by I stood there for 15 minutes. The only guy in line. Finally, Adel came over the manager. He apologizes to me about the wait and then proceeds to serve me a meal only fit for a field louse. Skimped me on the low Mein and bringing beef. It's as if he measured it so that it was even with the tray walls on the inside. I couldn't believe it. Make a man wait then skimp him to save cost. Cmon adel. The only good call he made that day was putting Wilbur at the drive thru. Outside of that you belong in McDonald's. As for the rest of the staff they were super polite and attentive. Best advice. Hit the drive through Wilbur will hook it up. read more

Are you freaking kidding!! I order a bowl and they gave me 7 small pieces of chicken and some chow mi for $8, that's a 1.00 a chicken. Total cost w/ drink 10$ read more

Food isn't as fresh as the other locations, and the order I received is completely different than what I ordered.

im annoyed and disgusted with this place never come here my orange chicken that costed $15 was dry and looks disgusting they are 25 minutes away from me and expect me to drive back and waste even more gas and my time IM NEVER COMING HERE EVER AGAIN read more

I was shocked to see that there were only 2 1/2 stars on this location! We order through door dash often & Occasionally we go through the drive-through on our own, but no matter how we order the food, it is always quality and delicious!! read more

The food here is always tasty, but you dont get value for your money. I got the 2 plate with orange chicken and honey walnut shrimp. For a $1.25 upcharge on the honey walnut shrimp, I got less than half of what I got for the orange chicken. If I'm paying more for quality, then the amount I'm served should be the same. Not cool Panda. read more

Panda Express - Chinese Near Me - Smyrna, Tennessee

I rated Panda Express on movie row a five star because there is NOTHING wrong with it the employees are very kind and nice and the food is delicious and they serve the food very fast! I recommend going to this panda express it is delicious and i go 24/7! read more

Ordered via uber eats, was concerned about getting sauces so I called them prior and was shocked by how polite the man I spoke to was. He took care of my order and made sure it was correct. Total gentleman. Kudos to this store for having such a great attitude. read more

Do yourself a favor and go to a real Chinese restaurant if that's what you're craving. The few times that I have had to endure Panda Express always ended in my GI tract reminding me that it was a horrific idea. The food quality is average, but it's not worth being sick for two days afterward. The folks always seem pleasant enough at this location. Perhaps they have no idea what misery will eventually befall their patrons. Also, they have the nastiest tea I have ever tasted. Just don't do it. read more

"Yes - I will have the Hunan Panda with hot and sour soup instead of the egg roll. Wait?! What? You don't serve Panda?!" Drives off in a huff... Nope, Panda Express does not serve Panda - so misleading! I didn't really drive off, I decided on chicken of some sort. Basically that is what this is - chicken of some sort, beef of some sort, seafood of some sort or pork of some sort. It is basically an Americanized version of you basic Chinese take-out, but with a drive-thru. Nothing says "Merica like a drive-thru. Pretty soon you will be able to pull up to Walgreens and get your flu shot at the drive-thru. Although they wouldn't get me a 2 liter Pepsi the other night when I picked up my prescription... Panda is OK. It is so rarely on my radar due to better options such as the aforementioned Chinese take-out places. I don't think I have ever awakened in the middle of the night craving me some Panda Express. I got a feeling the only think Oriental about Panda Express is the "made in America" fortune cookies - wait - what? Use the drive-thru and it is employees choice. You cannot ascertain the freshness of the dish you just ordered. If inside you might gravitate away from the General chicken that appears to have been deep-friend a week or so ago. I have had a good meal or two here, but never anything great. If they consider their food great - I have my doubts about the "Great" Wall of China. I would have to scale it back to the "OK" Wall of China. read more

Was not prepared well and sat on counter for 10 mins while I waited in the person that put it in the to go box to return to hand it to me

I'm going to make this brief, the steak and chicken were the highlight of the meal (ofcourse) but still not that great... for the additional charge for steak, I was thinking it was going to be worth it and it wasn't. The noodles I got were cold & hard :( I barely touched during my experience. I was going to let an employee know when one of them came around to ask how everything was, but no one ever said anything, they just kept cleaning around me. You can definitely tell that most of the employees don't put much effort into the food or experience of their guests which are two of those the main reasons why I won't be coming back. Such a shame. I loved Panda Express in college, not anymore! read more

Panda Express - Orange chicken + steak with veggies and noodles - Chinese Near Me - Smyrna, Tennessee

Great tasting food. Good friendly service!!! I frequent them often, and they always serve quickly with a smile.

This has to be the most careless location I've even been to . I love panda and this is the only one by my house. I want to keep eating panda but this location and staff make me not want to. There have been Numerous time I've called back not happy, I feel like I'm being cheated out of correct portion size also especially when I get the angus steak. They always forget my hot sauce and we just ordered online and got home they forgot our Rangoon's. I call and the manager just doesn't seem to care I hate this location I hate Tennessee pandas we moved from California and they are much better out there and better tasting !!! read more

I will never eat here again. After giving them several chances, calling the health department twice, and talking to the manager several times, I have officially given up on this place. If you talk to most people in the area, we all have about the same opinion. Eat here if you want food poisoning. I followed a cook out of the bathroom after he passed me while I was finishing washing my hands while he did not. I figured surely he would wash them on the line. Nope, he just went straight to a cooking station and went back to work. Talked to a manager who really didn't do anything. Just let the guy keep cooking with his nasty hands. On another visit, right when they opened, I asked for white rice. The girl opened the rice cooker and discovered it was full but cold. She and another employee determined that it was the rice from the day before that was left out overnight. The second girl stuck her nose in the cooker, smelled the rice, and instructed the first employee to just turn it on. "It should be fine" she said. All of this happened less than 5 feet in front of me. I was in awe. I walked out and called the health department and their comments hotline. After that day, I will never so much as step foot on their property. I don't know what it is about this one store. I have been to others with no problems. The Smyrna location is a death trap. read more

Oct. 26, 2013- My boyfriend got food poisoning from this location from the Shanghai beef. I called the store to let them know and the manager proceeded to inform me how it could not be food poisoning because of this and that. I explained I wasn't calling to complain and just wanted to let them know so they could prevent other people from getting sick. I come on here to warn people of the poor customer service and it looks like other people have gotten sick too! Having worked in food service I can say this is extremely unacceptable. It's obviously a reoccurring issue that is not being dealt with properly. I would give this store no stars except it won't let me submit without having at least one star. read more

The food was great, but I've been here two separate times and both times I've had incredibly rude employees serve me. Both of the times that I went, my food was aggressively handed to me with a sour attitude. I was being completely nice and polite so I wasn't sure what the problem was. I'm never one to write reviews but their behavior was very rude for no reason. read more

I ordered beef and broccoli with what I was told was a double order of the beef n broccoli. Got the plate and it was basically a double order of broccoli and like 4 pieces of beef. The rice looked over fried (or refried again)Mushy. My daughter ordered the orange chicken and we have been in the restroom since arriving home...Needless to say we will not be returning. read more

How are you going to sell beef with broccoli, but with no beef? I know this is fast food, and I'm not expecting anything spectacular. However, I do expect the meal to be correct. How hard is it to see that there is just broccoli in the beef and broccoli. read more

Panda Express - Where's the beef? - Chinese Near Me - Smyrna, Tennessee

I heard the chow mein and veggie spring rolls were vegan now so I went and tried them and it was delicious! Service was very fast and VERY friendly and courteous. My receipt says my servers name was Aunalli and she was so sweet and kind. I'm impressed. read more

Went to drive order was wrong my son said his food was bad had go back order was wrong had pay for what I didn't get MGR said out loud am I gone pay for it I said I very up set with service how Mgr acted health department needs go there read more

The food is fine, but the service is just way too slow. Don't bother ordering ahead - you'll still end up waiting just as long.

This place is horrible , the food is always cold Took one bite and it was nasty read more

Every time I go here they never have steamed white rice and 9 times out of 10 the food on the line is empty. And this happens at dinner time around 5pm. Will never eat here again. Needs to management and employees! read more

We happened to come in at the right time before the rush came in. Even though they were not busy the food were all fresh and stocked. Like they were ready and expecting the lunch crowd. The brown rice was cooked perfectly this time. All the entrees we got were fresh and seasoned well. The service was friendly. The prices, however, are a little high for a fast food restaurant. And the extra surcharge for getting a shrimp or steak entree is a bit much. read more

OK here is the thing - Drive thru " bad Idea " because it's took forever. - sitting " ok " because sometime you have to clean table your self. - Staff " awesome friendly " if you go there enough for them to remember you they will take care of you really good even if you ask them to cook the fresh food they will do it for you. - waiting time " is up to how busy they are " don't expectation it will be fast when they have rush hour. - price " cheap but not like Mcdonalds " surely you have to pay a little bit more money than Mcdonalds because they food batter food. Over all is an good place to eat if you don't expect them to be high class restaurant , and it a good place to eat better than Mcdonalds read more

Pulled into the drive thru. One truck in front of me. 23 minutes later i can't back out of the line, someone is behind me. The truck leaves with A (that's 1) bag. I pull to the window and I'm waiting for them to fix my 1 meal. Almost 30 minutes in the Drive Thru???? See Ya! read more

Worst service ever. I've been to this place 4 times and they screwed up my order twice. They rush so fast that they don't focus on what they are doing and I ended up getting something that I didn't even order. If you can't work fast and concentrate on what you are doing then slow down. I don't care how busy you are. I would rather for you to move a little slower and get my order right than to rush so fast that you screw up my order. I won't be going back. Two times screwing my order up and I'm done with you. There are way too many Chinese restaurants to choose from in Smyrna, TN. In addition, ordering online is a hassle. If there's no activity in 2 minutes it logs you out. read more

I have been stopping here every Friday for months. The last few weeks the service has went down hill. How hard is it to put a forged cookie in a bag. I either don't get one. Or something wrong with the Cooke. read more

I usually enjoy Panda Express, but having ate here a number of times (I work in the area), I can only give it a 2 star rating. The staff are friendly somedays & other they seem like they're pissed that you showed up to get food. I usually get the mushroom chicken and it's always either the bottom of the barrel, or I have to wait 15 minutes for it to cook. I know they want to cook it fresh, but I feel they could come up with a better system so they could actually be FAST food. read more

The service was amazing because this was our first trip to Panda Express. The young lady working was awesome. I believe her name was Connie - she took the time to explain what the options were, let us sample different items, and was extremely patient. She engaged in conversation with my kids and made them feel welcome. Even the Cashier (Mary M. maybe) was very helpful in explaining upcoming specials/offers. We will definitely return to your restaurant and we have now become lovers of Panda Express!! Thank You Panda Express!!! read more

I was greeted w/a smile upon my entrance, i was offered samples, the food was fresh, order correct and i was waited on as soon as I arrived.