Okay, we went back in there, because whatever! We were hungry & you know how when you want Chinese, it's like this weird craving... like being in a bar at midnight ad you desperately need food NOW? Except for let's say, you're sober. That's what it was like. So we had a new menu item, it was a surf & turf steak & shrimp dealio on fried rice. That is my new favorite! Y'all should try it. I should've had it on veggies instead of rice, but I was being a massive fat-ass and eating carbs. Whatever. Deal with it. I wish they offered a STEAMED rice option. Also I wish they offered a Low Sodium soy sauce on the table, and had a liquor license and offered chinese beer. I need to Girl Up and hold out for P.F. Chang's. (More Americanized Chinese food, but we are in an Asian food desert here, it's Nashville dude. At least compared to L.A., where I used to live). Anyway, since my last "experience," they have gotten themselves back together. They offered us sample after sample (the guy I was with is a Sample Slut) of food, it was crazy! I was like "I'm not with him.. oh my goddd." Also the counter lady was very nice, sweet, incredibly gracious. I saw the psycho from last time, but she smiled non-stop the whole time & was being really nice to people. Maybe that was a bad day before? The restaurant was cleaner (tables wiped) and they had everything in stock (cookies- don't you be messing with my chocolate-chip cookies when I am on a carb upswing. I will CUT you). I also love the zero-calorie peach tea. It is so sweet I'm sure there must secretly be massive fat sugar bomb calories hidden in there, but no, I never gain weight from it. It's like a Christmas miracle. Panda Express always makes me miss City Wok, which makes me miss this amazing sushi restaurant that I used to live by, which has since achieved an ACTUAL freaking 4-star Michelin rating; and I'm sure I could never afford it now. THAT place... I knew it was too good to be true. It was just getting off the ground, we were there when it opened, and they sushi masters would bring special tasting plates over because we were regulars. We were always like "How is this place not on Sunset Blvd. or Robertson?" The whole staff was super, super attentive back then, with not a lot of customers yet; and testing dishes on us every time we come in. Now I'm sure I couldn't afford a meal there. It's a beautiful, beautiful memory, though. They were so sweet and caring and nice. They would hover over you after every meal and then offer other tastings and bites and samples and quiz if you liked them. We were very lucky to try it. And the wine list! Hai Kay is feeling nostalgic. Fulin's is a good place here, too. Truly Authentic. Okay, Namaste, my darlings. Namaste. read more

Meal budget was strained for the day, I had no choice. I didn't have crazy high expectations, and I will say that the meat here is in NO DANGER of being undercooked good god. They leave it on the heat until it's nice and completely cooked dry haha. Sauce flavors were okay. Sides were not terrible, the brown rice was cooked right but the chow mein was a bit on the dry side. Fried shrimp were surprisingly good. Egg roll tasted questionable. Service was super friendly. read more

This could be the slowest restaurant in Tennessee. The drive through staff is rarely friendly. I think their under a lot of pressure so I can understand. The owner should fix the work flow issues so the employees won't feel like they must like about the time it will take to make your food. read more

They had horrible service through the drive-through I didn't know that when you make an online order that you had to go in. it didn't say that in the website and being rude when they're correcting you about it I didn't know if I knew I would've gone inside read more

On Wednesday October 23, 2013 it got food poisoning from this resturant. I order the honey walnut shrimp and it was spoiled. I ate about two or three shrimp before I noticed the smell because I had first covered them in hot mustard. I spent the next three and a half days sick with symptoms of food poisoning. I have reported them to the CDC and the locatal health environment. I urge everyone to stay away from them!!! Although this was not my first bad experience at the resturant, it was defiantly the worst. read more

Probably some of the best Panda Express I've ever had. I really feel like with this franchise it's all based on the location because in Florida I've never had a good experience at that one (I have a review there). But this location, aside from the fact that they're out of soy sauce and teriyaki, is so good. The orange chicken and the sweet fire chicken is perfect, the rice isn't dry at all, and the chow mein is wonderful as well. I've never been so satisfied with a Panda Express visit. As soon as me and my friend walked in we were greeted by two employees who genuinely seemed like they were happy to have us. Due to the fact there was no soy sauce and teriyaki we got two free drink because the gentleman said "I'd rather have happy customers than not because we are out of so much". Quite impressive Smyrna Panda Express! Thank you. read more

I eat at this location frequently. The team there is awesome. They are friendly and they work hard but seem to really enjoy their work. I've never had a bad experience at this location! They greet you when you come in, offer you samples, and serve you with a smile. read more

Surprised to see all the bad reviews. We went for lunch on a Tuesday. The service was great and the food was hot. I love their mushroom chicken. My daughter is a fan of their chow mein and orange chicken. No problems and food was good. read more

Went here today for lunch, around 11:30. Line was long but moved quickly. I ordered the plate, chow mein and two orders of orange chicken. The noodles were dry, tasteless. The orange chicken was mediocre. I did not truly enjoy myself while dining here. read more

Very good courteous service by the Employees. Quick and efficient in serving the items I need. The food was hot and juicy like I wanted it to be read more

Delicious gourmet Chinese food. Love the orange chicken and egg rolls. I've always been waited on by quick and friendly staff.

They could do better Panda Express In Murfreesboro is much better.. Customer service is ok but could be better.. They always forget the sauces read more

Every time I go there they seem to be out of very low on what I want. They never seem to have a problem with cooking something fresh if it's low and I feel it's been sitting there for a while bc who wants dried up crumbs read more

I enjoy the freshness and delicious variety of entrees. Today I ordered chicken mushroom and chowmein which is different from my usual order of rice. It's all delicious and the staff is very friendly! read more

This is the worst Panda, no, worst restaurant I've ever tried to get food from. This restaurant is staffed by the rudest, most unprofessional, laziest people I've ever seen and experienced. I just moved here, I've tried to eat here 3 times. The first night, they kept there drive thru line backed all the way to the ordering menu from 8:40 until close. The next night, I went at 8:00, and they were already closing and putting food up. I tried to go again tonight, and again they are closing early and putting food up early and are completely out of some until their order comes in. The first night when j was in the drive thru, half their staff was sitting down or outside talking to people. You can tell they don't give a crap about their job and they don't care. And it's obvious that the managers don't care either or they would have their food ordered on time and never run out of any. I wouldn't recommend this Panda to anyone. It doesn't even deserve 1 star. On the bright side, the Panda Express in Murfreesboro is wonderful and staffed by nice employee who actually keep food out until 9:30. read more

Love that meals are low calorie and nutritional facts are shown. Restaurant visit was great and fast Overall a great experience happy I went and it's my new go to place for healthy eating read more

Unfortunately, this establishment has not yet mastered consistency. It's interesting because I've encountered the same at their location in Gallatin, TN. The quality of the food is hit or miss. read more

I do not recommend this restaurant unless you want cheap, fake 'Chinese' food. Whenever I've been there the workers are not very friendly and don't seem to have urgency to refill empty food items on the line. They also do a bad job of cleaning the floors and tables. read more

I will NEVER ever eat here again. I waited for 45 minutes in the drive-thru line on Friday night to find that 3 out of 4 of my orders were wrong when I got home. I called immediately upon opening my orders and the first question I was asked " WHY DIDN'T I CHECK MY ORDER IN THE DRIVE THRU?" BECAUSE THAT'S YOUR JOB! I shouldn't have to check and make sure you give me WHAT I ORDER! Unreal. Then they don't want to refund me my money. Very hard for me to censor this review and what I think about this Panda Express location. I would rather eat rocks than go here again. **** this place. read more

I ordered a bowl and an extra entree, and they charged me a plate and plus an extra bowl and shrimp. My total was suppose be less than $8 but they charge me $10. I wouldn't recommend going to this panda express unless you want to get your money taken away from you. And they were also short staff that there was a long line which we waited for about 15 minutes. read more

I have such great experiences at this location specifically at the drive through , the young lady that works here taking my orders name is Eliza! She is so kind and helpful if you have any questions. It's refreshing to see people who care about their job as if they own this place ! read more

Nothing prepared, rude staff. I had to wait on everything to be made and when it was ready they disregarded me and made me wait even longer. Terrible management. Will not ever visit this location again. read more

We come here often but today's was the WORST!! They weren't busy yet out of food. Waited over 20 mins for one of our plates to be brought to us an then when I asked about my 2nd entree that I had already paid for they informed me that they had to defrost the CHICKEN an STRING BEANS?!?!Are you serious? They claim everything's made fresh daily if that's true then why do you have to defrost the chicken an string beans. I asked for a refund an once I proved to them that I ordered, they asked for my cc to the refund. She disappeared with my card for over 10 mins. I did not see her at either of the registers. They acted like it was a huge inconvenience. Only thing we got was a half ass apology a 10% off card for our next 5 visits as long as I get 2 entrees an a side. I don't eat that much. Not sure if we even will come back to this location. There's always a problem when we come here. We've giving this place lots an lots if chances read more

The restaurant was clean and the service was prompt. There was no trash on the floors or fingerprints on the glass at the serving line.

Have always enjoyed the food here. Just the line at the drive through at dinner lets you know it's good. Love the orange chicken and Kung pao but have enjoyed other dishes as well. Highly recommend for a quality fast food place! read more

We could never write anything but a great review for this place. Always fresh and delicious. Prices great for fast delicious oriental meal.

The entire team at this location is great. My experience is always a good one. You can tell they all like working there! They are always smiling and attentive. read more

The staff, food, atmosphere was great. Good quality of food, great taste, and genuine friendliness from all the associates. I also appreciated the "thank you" out loud for my donation. read more

Quick and easy! Great location! Friendly staff! Great food! Only complaint is the fried rice and low mein noodles could be hotter.

Absolute longest drive through ever!! I have come here several times, and every time I end up calling while I'm sitting in line to find out what the issue because the wait is insane!! read more

I am on crutches (and have been for 5 months) Upon entering the location I was greeted and asked how they could assist. They were not just going thru the motions.....they "assisted me" every step of the way. Walked my entree to my table, went and prepared/delivered my soft drink, brought me a knife and fork with napkins, asked if I need sauces and brought them to me.....and then continued to check on my during my visit refilling my drink, offering additional items and help....even carried on friendly conversation since i was dining alone. I have been there several time during my "healing" ....and this has occurred every time....why i keep dining in......as far as cleanliness...constantly wiping tables, counters and food area, checking the trash and floors. And checking in with all the customers, not just me.....what a fabulous dining experience....I will be back ...and bring friends....maybe even organize a fundraiser. read more